Escape Travel
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    Escape Travel
    (33 reviews)
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    Company Reviews

    Working at Escape Travel

    2.633 ratings in total
    5
    3
    4
    7
    3
    6
    2
    8
    1
    9
    33%
    Rate salary as high or average
    42%
    Employees recommend this employer to friends
    Work/Life balance
    2.0(33 ratings)
    Career development
    3.4(33 ratings)
    Benefits & perks
    3.2(33 ratings)
    Management
    2.4(33 ratings)
    Working environment
    2.8(33 ratings)
    Diversity & equal opportunity
    3.6(33 ratings)
    Ratings for Escape Travel are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 33 reviews sorted by most recent
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    1.0
    Travel Consultant
    Mar 2020
    1 to 2 years in the role, former employee
    Miserable, stressful and a burden
    The good thingsThe people, the travel and the interaction of being able to create happiness in others
    The challengesPoor management and support. Poor wages and unrealistic expectations. Ingrained culture of customer deception to make profit. Broken promises and no career Pathways without massive personal sacrifice. Overbearing responsibility and poor work life balance. Lack of clarity and transparity in regards to work roles.
    2.0
    Travel Consultant
    Nov 2019
    Cut throat
    The good thingsI enjoyed selling travel and building up my clientele
    The challengesLong hours Little pay
    1.0
    Travel Consultant
    Nov 2019
    5 to 6 years in the role, former employee
    Hard work for no or little return
    The good thingsIts great to plan holidays for people, I love customer service type jobs, my team were mostly nice girls
    The challengesNo work life balance, expected to come 30 minutes before work every day and 1 hour every Tuesday to clean and have meetings but not paid for, commission is hard to earn pay is low
    2.0
    Travel Consultant
    May 2019
    1 to 2 years in the role
    Ok if you’re 20 and motivated by partying
    The good thingsAdvancement opportunities
    The challengesLow salary, high pressure environment, immature culture
    5.0
    Sales Coordinator
    Aug 2018
    Great place to work!
    The good thingsFast paced work place! The days go so quickly. The work culture is great and everyone is very willing to give a helping hand and work together to get things done. They promote through out the company I have been here for only 3 months but have seen a number of promotions since my start date which is great.
    The challengesFast paced so if your not a hard worker then might not be for you.
    2.0
    Travel Agent
    May 2018
    Less than 1 year in the role, former employee
    Wouldnt recommond
    The good thingsGreat incentives if you can reach them. Best training at the begining i have come across.
    The challengesHigh targets that are unachievable. You're only as good as the current month. If you have a bad month you risk losing your job. No chances for improvement. No work/life balance. Long hrs and very low salary.
    1.0
    Travel Consultant
    Feb 2018
    All Australia1 to 2 years in the role, former employee
    Longs hours low pay, only worth it if you stick it out for 5+ years
    The good thingsYou learn alot about how to rip people off and actually believe you are helping them
    The challengesLongs hours low pay, only worth it if you stick it out for 5+ years
    1.0
    Staff
    Feb 2018
    Disconnected.
    The good thingsOverall company benefits
    The challengesLake of local knowledge
    2.0
    Travel Consultant
    Feb 2018
    Less than 1 year in the role, former employee
    Learnt many things, still not worth the pay.
    The good thingsSolid foundation in travel
    The challengesPay is horrible and some of the people are also not great.
    2.0
    Travel Consultant
    Feb 2018
    Less than 1 year in the role, former employee
    Stressful.
    The good thingsPerks were good, but out weighed by the pressure to sell sell sell.
    The challengesUp sell, commissions, push, push, push.
    4.0
    Manager , travel agent
    Feb 2018
    9 to 10 years in the role, current employee
    Work Hard, Play Hard
    The good thingsAmazing experiences, incredible opportunity, fun exciting
    The challengesWork life balance, monthly pay, fluctuation on pay based on commission
    3.0
    International Travel Consultant
    Dec 2017
    Great company with many flaws but it’s what you make of each day that determines success.
    The good thingsThe focus on continuos growth, great training opportunities in first 12 months. Your efforts determine your results in sales, brightness of future and career development. The role teaches you discipline, stress management and organisation and attention to detail skills. Working with like minded people passionate about travel. Incentives - reflection of hard work
    The challengesThe public, this is not as easy as booking online as customers think. We know fare rules inside out, cancellation fees, hotel recommendations and what products suit each different person that walks in the door, we really are experts and our pay nor commission is not equivalent to our skill set or hours we put in. Public perception Hours Pay Management recognition
    2.0
    Novice
    Nov 2017
    Less than 1 year in the role, former employee
    Low salary, hard work
    The good thingsTeam work was great, but a lot of extra hours are necessary
    The challengesCommission based, felt like you had to rip clients off
    1.0
    Team Leader
    Nov 2017
    5 to 6 years in the role, former employee
    Crazy hours for tiny pay
    The good thingsOpportunity to travel
    The challengesWork hours and expectations
    1.0
    Travel Consultant
    Nov 2017
    Less than 1 year in the role, former employee
    Never again.
    The good thingsThe benefits, if you're allowed to utilise them, are great.
    The challengesManagement is awful, everyones' focus is on alcohol and company fraternisation, and the stress is not worth it.
    2.0
    Travel Consultant
    Oct 2017
    1 to 2 years in the role
    5/10
    The good thingsIf you have a large family and friend base, this is a good job for you, You'll get great perks.
    The challengesIf you are a person who doesn't do well with marking people up, and hearing stories and connecting with your clients will effect the way you intereact with them, this isn't the job for you. You need to be able separate the relationships and the needs for the business.
    4.0
    International Travel Consultant
    Oct 2017
    1 to 2 years in the role, current employee
    Highly challenging and demanding role with great rewards.
    The good thingsThe joy of helping your clients achieve their travel goals.
    The challengesThe pay, the hours, the KPI's, the stress, the responsibility
    4.0
    Travel Consultant
    Sep 2017
    1 to 2 years in the role, current employee
    Should not have been so difficult
    The good thingsImmediate team and team leader all incredible, amazing products and customers, great training program & opportunity to move up or across to different areas in the industry.
    The challengesLeadership is either a big hit or a BIG miss. I personally found it difficult to manage the expectations set in my shop and also keep a healthy personal life. It is, at the end of the day, a sales role and that comes with stress.
    1.0
    International Travel Consultant
    Aug 2017
    All Australia
    The only reason I stayed was my lovely clients
    The good thingsGood clients and average pay
    The challengesTerrible management, lack of training, minimal support
    1.0
    Travel Agent
    Aug 2017
    Poor pay, long hours, no customer care
    The good thingsThere is very little positive here. Use the travel experience as a launch pad to another job
    The challengesThe workplace, lack of support, terrible systems, huge overhead to cover before commission is paid
    3.0
    International Travel Consultant
    Aug 2017
    1 to 2 years in the role, former employee
    Not good not bad
    The good thingsOpportunities for travel
    The challengesLow pay, no overtime or weekend salary benefits ect, stress of making commission
    2.0
    International Travel Consultant
    Aug 2017
    Good way to get into the industry but very little recognition and zero work/life balance
    The good thingsSome small travel benefits and access to incentives.
    The challengesManagement control everything. If your not there best friend, they will keep rewards from you. Very hard to have work/life balance as they expect you to work 9-10hrs a day ( minimum) plus attend lots of outside work events
    3.0
    Sales Consultant
    Sep 2016
    Perth WA 6000Less than 1 year in the role, former employee
    If they paid appropriately, the job would be excellent
    The good thingsInteresting job - opportunities for advancement
    The challengesThe salary is abysmal.
    3.0
    Retail Travel Consultant
    Feb 2016
    Less than 1 year in the role, current employee
    Poor leadership and terrible working environment for little benefit.
    The good thingsTravel industry role, opportunity for progression within the company
    The challengesLow pay for long hours, poor managment
    4.0
    International Travel Consultant
    Feb 2016
    1 to 2 years in the role, current employee
    Customer focused, target driven with lots of challenges but can be rewarding
    The good thingsGreat people; work hard/play hard attitude; every day's different
    The challengesSales role where your salary is supplemented by your commission so despite how hard you feel you're working, if you aren't converting your booking, you aren't hitting targets and getting what paid for it.
    4.0
    Retail Travel Consultant
    Feb 2016
    3 to 4 years in the role, current employee
    7 years plus
    The good thingsits a great way to meet new people and love selling holidayd to peopke
    The challengesIt's sometimes hard to meet targets and need to put in extra time
    3.0
    Part time senior consultant
    Feb 2016
    Not sufficiently rewarded for time and effort.
    The good thingsClean working environment
    The challengesHours, pay, dealing with demanding clients with little or no support
    3.0
    International Travel Consultant
    Feb 2016
    1 to 2 years in the role, former employee
    Great learning experience but the opportunities are larger than FCL
    The good thingsIt's a great place to get a step in the door into the travel industry, as they do provide training and are very proactive in the first year with their consultants.
    The challengesThe targets, there was such a repetitive emphasis on this
    5.0
    Consultant
    Feb 2016
    My job has taken me to places I would never have been able to get to. It's both challenging but extremely rewarding at the same time.
    The good thingsGetting the opportunity to host our group departures is an amazing perk of the job.
    The challengesStaying above target to host the groups.
    5.0
    International Travel Consultant
    Feb 2016
    Less than 1 year in the role, former employee
    educating
    The good thingsso many perks , great atmosphere from the training to being in store, getting exclusive opportunities to inspect cruise ships and planes etc
    The challengesnot knowing certain destinations lol
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