Estia Health
(175 reviews)
Company Reviews
Working at Estia Health
2.8175 ratings in total
5
51
4
20
3
16
2
23
1
65
63%
45%
Work/Life balance
2.9(172 ratings)
Career development
2.8(173 ratings)
Benefits & perks
2.4(172 ratings)
Management
2.5(172 ratings)
Working environment
2.8(173 ratings)
Diversity & equal opportunity
3.0(173 ratings)
Reviews
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4.0
Maintenance Role
Apr 2026Cleveland QLD 4163Less than 1 year in the role, former employee
Lots to do, but the staff and the residents are what makes the job great. People are important.
The good thingsFantastic staff and residents, you couldn’t meet nicer people
The challengesA lot to do manage and keep on track of.
1.0
Aged Care Worker
Apr 2026Melbourne VIC 3000Less than 1 year in the role, former employee
"Argo Fork Yourself - it's not my problem anymore"
The good thingsI enjoyed the weekly ‘Mutual Admiration Hour’ on Microsoft Teams — always upbeat, with enough emojis and affirmations to power a small wellness retreat, though the enthusiasm often outpaced any actual direction.
The challengesThe biggest challenge was navigating a culture where enthusiasm substituted for structure. Induction was sporadic and dependent on whoever had a spare moment, leaving new staff to operate in a sink‑or‑swim environment. Communication was positive but often vague, and performance expectations shifted without warning or documentation. Feedback relied heavily on informal narratives rather than transparent processes, making it difficult to understand how decisions were being made. As someone who prefers to observe before joining in, I found that quiet professionalism was sometimes misinterpreted as disengagement. Ultimately, the lack of clear direction, consistent support, or fair performance review processes created an environment where it was difficult to succeed, regardless of effort.
2 people found this helpful
Estia HealthThank you for taking the time to share your feedback. We’re sorry to hear that your experience working with us was not a positive one. We recognise there are always opportunities to improve, and we appreciate honest feedback that helps inform that work. The comments you’ve provided will be shared with our management team for their awareness and review. Should you wish to discuss your experience further, we invite you to contact us at [email protected].
15d ago
1.0
Housekeeper
Apr 2026Benalla VIC 3672Less than 1 year in the role, former employee
Do not work for this company unless you are prepared to be completely undervalued
The good thingsSome excellent colleagues doing their very best for residents.
The challengesWorkload is unacceptable, I would call it modern slavery. Total disorganisation. Communication is terrible. Accountability is non existent.
1 person found this helpful
Estia HealthThank you for taking the time to provide your feedback. We’re sorry to hear that your experience working with us did not meet your expectations. We value honest feedback, as it helps identify areas where we need to improve. The comments you’ve shared will be passed on to the home’s management team and our regional support team for their awareness and review. If you would like to discuss your experience further, please contact us at [email protected].
15d ago
1.0
PCW
Apr 2026Bannockburn VIC 33313 to 4 years in the role, current employee
Terrible place to work to get ahead financially. Can also really feel the budget cuts on equipment.
The good thingsMet lovely residents and some staff members.
The challenges- Meeting workloads with unrealistic timelines.
- Duties also involves food services along with PCW floor work with no extra pay due to heavy times but also shortages on staff ratios.
- Not valued
- Very Clicky as problems occur as I am not one of them.
- overtime paid is optional. Long time to process when pushed for to happen.
1 person found this helpful
Estia HealthThank you for taking the time to share your experience and for your continued commitment as a member of our team. We’re sorry to hear that aspects of your role have been negative.
The concerns you’ve raised are important, and feedback like this helps us better understand where we can make improvements.
Your comments will be shared with the home’s leadership team and our regional support team.
If you would like to discuss your experience in more detail, we encourage you to reach out directly to us at [email protected].
24d ago
5.0
PCA
Apr 2026Hamilton QLD 40071 to 2 years in the role, former employee
A supportive workplace with growth opportunities, through workload and communication, can improve.
The good thingsSupportive team, friendly work environment, and good opportunities to learn and grow.
The challengesWorkload can be high at times, and communication can be improved.
Estia HealthThank you for sharing your experience and for the positive reflection on your time with us. We’re pleased to hear your felt supported and that you had opportunities to learn and grow during your role.
We also appreciate your balanced feedback regarding workload and communication. These are areas we continually review, and hearing directly from those who have worked within our homes helps us focus on where improvements can make the greatest difference.
Thank you for the contribution you made while with us and we wish you every success in your next chapter.
24d ago
1.0
Senior Registered Nurse
Apr 2026Adelaide SA 5000Less than 1 year in the role, former employee
The team culture was like accidentally walking into a nature documentary ‘Wolves in Pink Cardigans'
The good thingsOn the surface, interactions were warm, friendly, and supportive — the kind of smiles that photograph beautifully. Beneath that, however, ran a quieter current of whispered alliances, selective storytelling, and a level of behind‑the‑scenes plotting that would impress even seasoned dramatists. The real highlight was discovering how much influence a single colleague’s version of events can have. It’s rare to see a workplace where storytelling is valued more highly than evidence.
The challengesTransparency, communication, and professional conduct, need significant improvement. Clear instead of absent processes would help ensure that decisions are based on evidence rather than personal alliances or private conversations.
Support roles should be filled by individuals who demonstrate honesty, consistency, and professionalism, rather than those who rely on selective storytelling or influence.
The psychological impact of being undermined by a colleague and dismissed on the basis of misinformation was significant — and entirely avoidable in a workplace committed to fairness. Leadership would benefit from ensuring that staff are treated with fairness rather than outcomes being decided by social loyalties.
For anyone thinking of working at Estia, I encourage you to look closely at the interpersonal dynamics before making a decision. Not everyone here is as friendly as they appear. Some of the warmest smiles belong to those who do their sharpest work once you've left the room.
2 people found this helpful
Estia HealthThank you for sharing your perspective and for taking the time to outline your experience with us. We’re genuinely sorry to hear that your time with us wasn't a positive one.
We take comments such as these seriously and view them as an opportunity to reflect and improve.
The points you’ve raised will be shared with our management team and our regional support team so they can review the matters raised and consider where changes or additional support may be needed.
If you would like to discuss your experience further or provide additional context, we welcome you to contact us directly at [email protected].
24d ago
1.0
Qualified Carer
Mar 2026Willoughby NSW 2068Less than 1 year in the role, former employee
Met wonderful, residents, some wonderful staff, disgusting management
The good thingsSome of the staff were supportive
The challengesThe management are atrocious. They only speak to each other and laugh and joke about. They see employees and subordinates and only speak to you to reprimand. I was here on work experience. Very isolating experience indeed
2 people found this helpful
Estia HealthThank you for writing a review. We’re sorry your experience with management wasn’t a positive one. We believe the difference is you, regardless of what role you’re in. We are constantly training our teams in a variety of ways and leadership is one of them. Please know that the feedback you have provided will be shared directly with the home’s management team as well as our regional support team for their awareness and review. We invite you to email us at [email protected] if you wish to discuss your experience further.
30d+ ago
2.0
Office Manager
Mar 2026Cleveland QLD 4163Less than 1 year in the role, former employee
No respect, no flexibility and dissatisfaction through every department
The good thingsThere's isnt much positive to say about it. They dont care about staff. They do not listen to suggestions for improvement. They look at cutting costs wherever possible, and they need to start with their corporate team. Constantly pushing their model if care which is asking for trouble. Kitchen hands responsible for cooking breakfast unqualified because they want to save money and not hire additional staff.
The challengesEverything very from poor communication, to they dont care about their staff, they have antiquated systems and wont take on feedback and suggestions for improvement. Uniforms are horrible. Always looked cutting costs put more workload on their staff without additional renumeration. Very backwards thinking company.
3 people found this helpful
Estia HealthThank you for taking the time to write a review. We’re sorry to hear your experience working with us wasn’t a positive one. We acknowledge that there is always an opportunity to do better and be better, so thank you for your feedback. Please know that the feedback you have provided will be shared directly with the home’s management team as well as our regional support team for their awareness and review. We invite you to contact us at feedback @estiahealth.com.au if you want to discuss your experience further.
30d+ ago
1.0
Aged Care Assistant in Nursing
Mar 2026Mudgeeraba QLD 42132 to 3 years in the role, former employee
The behaviours I experienced by some staff, were traumatising. Disgusting!
The good thingsLoved the residents, and some of the staff were good people.
The challengesMore knowledge in dementia support. Programs to educate people about inappropriate behaviours, and how to support people through management.
3 people found this helpful
Estia HealthThank you for taking the time to write a review. We’re sorry to hear your experience working with us wasn’t a positive one. We acknowledge that there is always an opportunity to do better and be better, so thank you for your feedback. Please know that the feedback you have provided will be shared directly with the home’s management team as well as our regional support team for their awareness and review. We invite you to contact us at [email protected] if you want to discuss your experience further.
30d+ ago
1.0
Food Services Assistant
Mar 2026Dalmeny NSW 25463 to 4 years in the role, current employee
DONT DO IT FIND SOMEWHERE ELSE
The good thingsWork mates is a bout only good thing
The challengesManagement as they don't care about their staff and safety
3 people found this helpful
Estia HealthThank you for taking the time to write a review. We’re sorry your experience with management wasn’t a positive one. We believe the difference is you, regardless of what role you’re in. We are constantly training our teams in a variety of ways and leadership is one of them. We invite you to please email us at [email protected] if you wish to discuss your experience further.
30d+ ago
1.0
Clinical Lead
Feb 2026Melbourne VIC 30001 to 2 years in the role, current employee
Corporate bingo takes on a whole new meaning at Estia
The good thingsInteracting with people who are genuine.
The challengesManagement's lack of clear direction and overuse of corporate jargon.
Emphasis is on KPI's and little focus on person-centred care.
Lack of acknowledgement for jobs well done.
Micro-management.
Poor induction - you either sink or learn how to swim yourself
9 people found this helpful
Estia HealthThank you for taking the time to write a review. We’re sorry to hear your experience working with us hasn't always been positive. We acknowledge that there is always an opportunity to do better and be better, so thank you for your feedback. Please contact us at feedback @estiahealth.com.au if you want to discuss your experience further.
30d+ ago
5.0
Food Services Assistant
Jan 2026Manly Vale NSW 20931 to 2 years in the role, current employee
Estia Health the best Workplace to ever work
The good thingsManagement is just too good, and the staff are caring; they always want to see their staff grow, they aren't too bossy, they are just like a normal team member, they like it when you ask a question, and don't pick extra shifts than mentioned in your contract.
The challengesSometimes the facility gets severely short-staffed due to mass sick calls on the same shift, and management ends up getting agency AINs, which doesn't decrease the standard of care but does require extra direction and could possibly affect time management.
Estia HealthThank you so much for taking the time to share your feedback. We’re delighted to hear that you feel supported by management and valued as part of our team.
We also appreciate you highlighting the challenges around occasional short‑staffing. We understand the impact this can have on team workflow, and we’re continually working on ways to strengthen staffing consistency and support our teams during those times.
30d+ ago
5.0
Nursing Assistant
Oct 2025Hervey Bay QLD 4655Less than 1 year in the role, current employee
Im happy and content to work at estia Health, and i hope they can support/guide me in the future.
The good thingsI love the residents, and i enjoy looking after them and treating them as a family.
The challengesAdd more staff especially in the heavy wings, listen, communicate,understanding and support.
Estia HealthThank you for your kind words and for being a valued part of the Estia Health team.
We’re pleased to hear that you enjoy caring for our residents and feel a strong connection with them. Your feedback about staffing and communication has been noted and shared with the home.
30d+ ago
2.0
Registered Nurse
Oct 2025Camden NSW 25701 to 2 years in the role, current employee
Very unsafe work ethics, always short-staffed
The good thingsVery few staff were helpful and pleasant to work with.
The challengesAdequate Staff management
3 people found this helpful
Estia HealthThank you for your feedback.
We take all concerns seriously, and your comments have been shared with the home's management team for further investigation. Ensuring a safe and supportive working environment is a priority, and we appreciate you taking the time to share your experience.
30d+ ago
5.0
Food Services Assistant
Sep 2025Robina QLD 4226Less than 1 year in the role, current employee
I have gained valuable experience working in a fast-paced aged care environment at Estia Health, where I provided high-quality cleaning and food services while supporting the comfort, dignity, and wellbeing of residents.
The good thingsThe strong sense of community and compassion that underpins everything we do. The team is genuinely committed to providing high-quality, person-centered care, and that creates a very supportive and rewarding environment
The challengesWorking around residents’ needs and preferences — sometimes it requires a lot of patience and flexibility, especially when residents are unwell or have dementia.
Estia HealthThank you for sharing your experience and for the important role you play in supporting our residents.
We’re so pleased to hear that you’ve found a strong sense of community and compassion at Estia Health. Your dedication to maintaining residents’ comfort and dignity is truly appreciated. We also acknowledge the challenges you’ve mentioned and will continue working to support our teams.
30d+ ago
4.0
PCA
Aug 2025Benalla VIC 3672Less than 1 year in the role, current employee
It's a good place but need to improve more the duty roster.And totally avoid the short shifts.
The good thingsStaffs are co operative and flexible
The challengesThose who are working in week days but they don't given any availability in weekends.but some staffs are only working in weekends only.and they offer short shifts also in week days and weekends .If we taken the Short shifts the whole day is lost for that staff.
Estia HealthThank you for taking the time to write a review. We acknowledge that there is always an opportunity to do better and be better, so thank you for your feedback.
30d+ ago
5.0
Manager
Aug 2025Hervey Bay QLD 4655Less than 1 year in the role, current employee
Excellent place and company to work for
The good thingsBeautiful home with amazing staff. The support from central office and senior management is second to none
The challengesNothing's to note at this time
1 person found this helpful
Estia HealthThank you for your review. We are very proud of how hard our team works to enrich our residents’ lives and to bring about a positive change.
30d+ ago
5.0
Aged Care Worker
Jul 2025Craigmore SA 5114Less than 1 year in the role, current employee
It's the best place to work if you like working with the elderly and is very strong hearted
The good thingsThe residents are Lovely people and the stories you hear
The challengesIt's just hard to see the residents get sick and there's nothing you can do
1 person found this helpful
Estia HealthThank you for your review. We are very proud of how hard our team works to enrich our residents’ lives and to bring about a positive change.
30d+ ago
1.0
Aged Care Cleaner
Jul 2025Bannockburn VIC 33311 to 2 years in the role, former employee
You’ll like it if you’re desperate but dedicated
The good thingsThe clients, their families and some of the care team
The challengesManagers, KPIs that are not achievable and the whole work/life balance is not a thing
4 people found this helpful
Estia HealthWe’re sorry to hear this feedback. We’re interested to learn more about your experience and why you feel this way if you can please contact us at [email protected] with more information and someone will be in touch soon.
By submitting a comment on the Estia Health SEEK page, you understand and agree to Estia Health’s Data Collection Statement. For information about how Estia Health might use, store, or otherwise handle your personal information, how to access or correct your personal information or how to make a complaint, please refer to our Privacy Policy.
30d+ ago
5.0
Assistant in nursing - Nutrition
Jul 2025Manly Vale NSW 2093Less than 1 year in the role, current employee
It’s been a joy to work in such a well-managed place, where both the team and environment promote kindness and growth.
The good thingsThe working environment is so good, and the hiring process was fast and smooth. Everyone in my workplace is amazing and very helpful.
The challengesI don't have any dislikes so far. I am delighted and working effectively in this organization.
Estia HealthThank you for taking the time to share your experience. We feel privileged to be a part of your career.
30d+ ago
5.0
Personal Care Worker
Jul 2025Golden Grove SA 5125Less than 1 year in the role, current employee
Estia Health strikes me as a place where your values and ambitions genuinely align. They focus on compassionate, resident-centred care, foster a positive workplace culture, and provide opportunities for ongoing development — all of which reflect your commitment to dignity, empathy, and professional growth.
The good thingsCommitment to Resident-Centered Care
Supportive Team Culture
Training & Development Opportunities
Community Connection
The challengesWhile reflecting on my experience with Estia Health, I honestly haven’t encountered any significant concerns.
1 person found this helpful
Estia HealthThank you for taking the time to share your experience. We feel privileged to be a part of your career.
30d+ ago
1.0
Maintenance Officer
Jul 2025Glen Waverley VIC 3150Less than 1 year in the role, former employee
Wouldn't recommend working in a very toxic non supportive environment.
The good thingsThe residents I was helping daily
The challengesPoor non supportive management
Estia HealthWe’re sorry to hear this feedback. We’re interested to learn more about your experience and why you feel this way if you can please contact us at [email protected] with more information and someone will be in touch soon.
By submitting a comment on the Estia Health SEEK page, you understand and agree to Estia Health’s Data Collection Statement. For information about how Estia Health might use, store, or otherwise handle your personal information, how to access or correct your personal information or how to make a complaint, please refer to our Privacy Policy.
30d+ ago
1.0
PCW
Jul 2025Yarra Valley & High Country VIC5 to 6 years in the role, former employee
Stressful awful experience made me rethink working in aged care
The good thingsResidents and few under valued staff
The challengesAlways understaffed toxic culture management favoured certain staff members
1 person found this helpful
Estia HealthWe’re sorry to hear this feedback. We’re interested to learn more about your experience and why you feel this way if you can please contact us at [email protected] with more information and someone will be in touch soon.
By submitting a comment on the Estia Health SEEK page, you understand and agree to Estia Health’s Data Collection Statement. For information about how Estia Health might use, store, or otherwise handle your personal information, how to access or correct your personal information or how to make a complaint, please refer to our Privacy Policy.
30d+ ago
1.0
Registered Nurse
Jun 2025Tewantin QLD 4565Less than 1 year in the role, former employee
Worst place to work. Unsafe conditions, no equipment and lack of care to residents.Worst place to work, very unsafe conditions for both residents and staff. Zero senior clinical support and the place is run by admin people who feed management with lies. No clinical judgement is valid when addresing risks to residents and raise concerns to management. They would not support you clinically at all and management focus is far away from looking after residents.
5 people found this helpful
Estia HealthThank you for taking the time to write a review. We’re sorry to hear your experience working with us wasn’t a positive one. We acknowledge that there is always an opportunity to do better and be better, so thank you for your feedback. Please contact us at feedback @estiahealth.com.au if you want to discuss your experience further.
30d+ ago
1.0
Registered Nurse
May 2025Bannockburn VIC 33312 to 3 years in the role, former employee
I would not recommended anyone to work there.
The good thingsThere’s nothing positive about this place. It’s run by care staff, and nurses are completely undervalued. I won’t be returning. The pay is $10 less than what other companies offer, yet the work expectations are double."
The challengesWorked over 90 hours per fortnight, days and nights. Always tried to support management during staff shortages, but ended up feeling betrayed. There's constant micromanagement in a toxic environment, and nurses are treated like they're disposable. Suspension of nurses is a regular occurrence here.
4 people found this helpful
Estia HealthThanks for writing a review. We’re sorry your experience with management wasn’t a positive one. We believe the difference is you, regardless of what role you’re in. We are constantly training our teams in a variety of ways and leadership is one of them. Please email us at [email protected] if you wish to discuss your experience further.
30d+ ago
1.0
Relative
May 2025St Ives NSW 20751 to 2 years in the role, former employee
Do not put your loved one here. Their needs and your needs will not be met
The good thingsThere is nothing about this facility
The challengesManager is a business woman - not a Registered Nurse and so is unable to recruit and support and retain clinical staff of any quality. Not enough Clinical Registered Nurses
3 people found this helpful
1.0
Registered Nurse
May 2025Hope Valley SA 50909 to 10 years in the role, former employee
Not enough trainings to staff
The good thingsSome people and most residents
The challengesPoor quality of care
1 person found this helpful
5.0
Talent Acquisition Business Partner
Apr 2025Adelaide SA 5000Less than 1 year in the role, current employee
Great place to work and career progression
The good thingsfriendly and supportive environment
The challengesHappy with the role and nothing to comment on
5.0
Talent Acquisition Business Partner
Apr 2025Sydney NSW 20002 to 3 years in the role, current employee
Estia Health's Talent Acquisition Business Partner role is a dream position for those looking to combine their passion for health and recruitment.
The good thingsGreat company to work for, supportive manager and team, flexible working arrangements, given opportunities to be creative with my role.
The challengesNothing that I can comment on
5.0
Assistant in Nursing
Apr 2025Hervey Bay QLD 46551 to 2 years in the role, former employee
Overall I had a very pleasant experience working at Estia Health.
The good thingsThe facility is absolutely stunning in comparison to others in the area.
The challengesI did not have any challenges or dislikes.
1 person found this helpful
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