My experience involved working in a top-down hierarchy where staff input had limited influence.
The good thingsWork with committed colleagues at the frontline.
Strong community demand for the programs.
Some managers genuinely care about the teams they supervise.
The challengesHigh turnover across several teams, organisational restructuring and redundancies created instability.
Internal communication was inconsistent and often reactive.
Leadership culture relied on command-and-control rather than collaboration.
Concerns about workload, wellbeing, or safety weren’t handled in a consistent or transparent way.