{"loaderData":{"company-profile-root":{"name":"Greater Bank","isClaimed":false,"branding":{"logoImageUrl":"https://image-service-cdn.seek.com.au/e542d4af2d0bd63b1d4d9084a9eb9d954a62793f"},"rating":{"count":52,"average":3},"id":"434336","zone":"anz-1","totalJobs":0},"salaries":{"companyUrl":"http://greater.com.au/","companyName":"Greater Bank","salarySatisfactionRating":68,"jobsModel":{"jobs":[],"totalJobs":0,"companyName":"Greater Bank","organisationId":"2137","companyId":"434336"},"companyReviewsAISummary":{"__typename":"CompanyReviewsAISummary","reviewsCount":30,"reviewsDateFrom":"2018-06-21T13:36:16.000Z","reviewsDateTo":"2024-10-23T21:08:38.000Z","aISummaryContent":{"__typename":"CompanyReviewAISummaryContent","positiveAndChallengesSummary":"Employees at Greater Bank appreciate the positive culture and collaborative, friendly colleagues. The work-life balance is valued, with flexibility to work from home and additional leave options. Employees take pride in providing excellent customer service and helping customers with a more personalised experience. There are also opportunities for career growth and development for those willing to work hard.

However, some potential challenges exist, such as the emphasis on achieving sales targets, which can lead to pressure to sell products that may not be needed. There are instances where management could improve in areas such as communication, leadership, and supporting staff. Certain technology and systems used by Greater Bank may be outdated, leading to inefficiencies. Additionally, the pace of change within the organisation can be challenging for some employees to adapt to."}},"shouldShowAISummary":true,"salaryRanges":{"lastUpdated":"2 Apr 2026","salaryRangeByRoles":[]},"randomCompaniesInThisIndustry":[{"name":"XY Sense","slug":"xy-sense-1032073","id":"1032073"},{"name":"Northcote Pottery","slug":"northcote-pottery-814798","id":"814798"},{"name":"Crowley Care Services","slug":"crowley-care-services-901790","id":"901790"},{"name":"Acorshe Pty Ltd","slug":"acorshe-pty-ltd-175790000076313","id":"175790000076313"},{"name":"RCP","slug":"rcp-816822","id":"816822"},{"name":"Agromillora Australia Jv","slug":"agromillora-australia-jv-880532","id":"880532"},{"name":"Serenitea","slug":"serenitea-168014129589432","id":"168014129589432"},{"name":"Malak Re-engagement Centre","slug":"malak-re-engagement-centre-988239","id":"988239"},{"name":"Döhle Centro Recruitment Services, Inc","slug":"dohle-centro-recruitment-services-inc-168014018773836","id":"168014018773836"},{"name":"Commune Group","slug":"commune-group-1039403","id":"1039403"},{"name":"Doctor Northbridge","slug":"doctor-northbridge-175069517698790","id":"175069517698790"},{"name":"Klinger Limited","slug":"klinger-limited-175789999627984","id":"175789999627984"},{"name":"Sitech WA","slug":"sitech-wa-175789999781101","id":"175789999781101"}],"shouldIndex":false,"shouldShowErrorPage":false,"reviews":{"rating":{"average":3,"count":52},"reviews":[{"schemaVersion":"1.0.0","title":"I regret applying. Just get a role somewhere else. ","createdAt":"23 Oct 2024","pros":"Location is good……..","cons":"Employees are “quiet quitting”. \nMinimum pay for minimum work.\nYou stay late after 6pm to finish all customers on queue and don’t get paid for it.\nLarge employee turnover with both managers and team members. \n","overallRating":1,"id":"172971771834969","companyId":"434336","jobTitle":"Call Centre Role","workLocation":"Cameron Park NSW 2285","salarySummary":"Low","upvotes":{"count":1,"description":"1 person found this helpful","userIds":["40530036"]},"recommended":{"__typename":"CompanyReviewV2Recommended","description":"Not recommended","value":false},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"I wish i didn't take this job. ","createdAt":"5 Nov 2023","pros":"There are some amazing people within the company.","cons":"Almost everything here is a challange, Job description doesn't line up with the actual duties of the role and salary is sup-par. Not worth the stress.","overallRating":1,"id":"169922540292348","companyId":"434336","jobTitle":"Customer Service Officer","employmentStatus":"Less than 1 year in the role, current employee","workLocation":"Raymond Terrace NSW 2324","salarySummary":"Low","upvotes":{"count":2,"description":"2 people found this helpful","userIds":["38711156","40530036"]},"recommended":{"__typename":"CompanyReviewV2Recommended","description":"Not recommended","value":false},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"Regret ever accepting the position for the call centre","createdAt":"3 Jun 2023","pros":"Rostered Day Off per fortnight","cons":"Being constantly denied the opportunity to WFH where others could, made to feel that I was error-prone","overallRating":1,"id":"168578636620171","companyId":"434336","jobTitle":"Worker Drone","workLocation":"Newcastle NSW 2300","salarySummary":"Low","upvotes":{"count":1,"description":"1 person found this helpful","userIds":["40530036"]},"recommended":{"__typename":"CompanyReviewV2Recommended","description":"Not recommended","value":false},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"First 6 months lures you in with a false sense of security of how amazing the job is. Sadly this will change quickly once the initial \"training\" is complete. Incredibly high staff turn over which is frustrating for long standing staff and customers. Lower paying wage compared to other financial institutions - this results in substandard management and employees in roles they are not suited to.\nJob security not garenteed for more than 2 years now that a merge is in place with Newcastle Perm.","createdAt":"20 Apr 2023","pros":"An amazing customer base. ","cons":"*Sales Targets and KPI's that do not reflect the current economical environment especially when products offered are not competitive. \nWill be proformance managed if targets are not met.\n*Lack of communication between Head office to branch staff on any changes, proceedures, branch movements etc. Very out of touch with reality.\n* Outdated policies, using outdated software with new high-tech programs promised but never delivered. \n*Branch staff expected to preform tasks with minor training and tasks not advertised in job description....such as Call Center shifts on a regular basis, deceased estates, business accounts, power of attorneys.\n\n\n\n","overallRating":1,"id":"168198845838354","companyId":"434336","jobTitle":"Customer Service Role","employmentStatus":"5 to 6 years in the role, former employee","workLocation":"Newcastle NSW 2300","salarySummary":"Average","upvotes":{"count":1,"description":"1 person found this helpful","userIds":["40530036"]},"recommended":{"__typename":"CompanyReviewV2Recommended","description":"Not recommended","value":false},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"I enjoyed the customers I got to work with whilst at greater bank and there are many lovely people around the branch network - management need to learn leadership capability better & to also take proper steps to coach their staff correctly rather than just hoping for the best whilst barking orders from their desk.","createdAt":"13 Jan 2023","pros":"The customers were lovely, I felt a great sense of satisfaction helping people who required a more personable level of service.","cons":"Supervisor & managers who both have no proper leadership capability or skills & are happy to leave you to struggle on your own all day but throw you under the bus if something goes wrong with no accountability for their lack of help or initiative to get up and help if there are lines of customers waiting to be served.\n\nOffice politics are strong here, branch managers are the only ones allowed to speak with upper management regarding issues at a branch level so what comes from the top is the only thing that goes.\n\n","overallRating":2,"id":"167356800424656","companyId":"434336","jobTitle":"Customer Service Representative","salarySummary":"Low","upvotes":{"count":1,"description":"1 person found this helpful","userIds":["40530036"]},"recommended":{"__typename":"CompanyReviewV2Recommended","description":"Not recommended","value":false},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"Old technology, pushy managers and poor pay make for a nasty culture with crazy staff turnover ","createdAt":"12 Oct 2022","pros":"There were many lovely clients who appreciated a more personalised service experience ","cons":"Greater Bank wants staff to push sales and achieve targets constantly but dress it up as customer reviews","overallRating":2,"id":"166557239169785","companyId":"434336","jobTitle":"Banking Customer Service Representative","employmentStatus":"7 to 8 years in the role, former employee","salarySummary":"Low","upvotes":{"count":4,"description":"4 people found this helpful","userIds":["38276468","400181576","44121141","40530036"]},"recommended":{"__typename":"CompanyReviewV2Recommended","description":"Not recommended","value":false},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"I've had a positive experience with Greater Bank and would recommend to others.","createdAt":"7 Apr 2022","pros":"Culture is positive, colleagues are collaborative and friendly.","cons":"Nothing really comes to mind.","overallRating":4,"id":"164930882550622","companyId":"434336","jobTitle":"Talent Acquisition Adviser","employmentStatus":"Less than 1 year in the role, current employee","salarySummary":"High","recommended":{"__typename":"CompanyReviewV2Recommended","description":"Recommended","value":true},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"Terrible Bank with horrible culture","createdAt":"31 Dec 2021","pros":"Great staff. Good people work there, but are let down by the company.","cons":"The company is run for bottom line and nothing more. Staff are treated as salesman and nothing more.","overallRating":1,"id":"164092152348237","companyId":"434336","jobTitle":"Customer Service Officer","salarySummary":"Low","upvotes":{"count":2,"description":"2 people found this helpful","userIds":["400181576","40530036"]},"recommended":{"__typename":"CompanyReviewV2Recommended","description":"Not recommended","value":false},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"Like a horror movie where the characters always make bad decisions, except it's a bank","createdAt":"26 Nov 2021","pros":"Keeping warm by the dumpster fire that is the technology, payments and projects division","cons":"Significant turmoil in the organisation due to insane strategy. Willful ignorance of reality. Only paying lip service to common sense. Surveys aplenty, zero action. Minor, pointless restructures. Very low retention. Secondments without training to backfill roles they can't attract talent for (and when they can, it's juniors). Routine loss of key staff as remuneration is below-market.","overallRating":1,"id":"163789864936949","companyId":"434336","jobTitle":"IT","employmentStatus":"5 to 6 years in the role, former employee","salarySummary":"Low","upvotes":{"count":7,"description":"7 people found this helpful","userIds":["26273082","31607713","47640621","25352968","400181576","36895183","40530036"]},"recommended":{"__typename":"CompanyReviewV2Recommended","description":"Not recommended","value":false},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"Fantastic, postive, flexible, engaging, exciting, I love love love working for Greater Bank!","createdAt":"28 May 2021","pros":"The leaders listen to their staff. The whole organisation is fantastic at communicating plans and changes for the business months and even years in advance. The flexibility of working from home has also been a benefit. Leaders listen to their people, a really great organisation to work for.","cons":"There are some processes which feel a little outdated, pretty much asking a customer to fill in paperwork to dispute transactions is the worst thing I can of.","overallRating":5,"id":"162224465782684","companyId":"434336","jobTitle":"Customer Service Role","employmentStatus":"1 to 2 years in the role, current employee","salarySummary":"Average","upvotes":{"count":1,"description":"1 person found this helpful","userIds":["35908061"]},"recommended":{"__typename":"CompanyReviewV2Recommended","description":"Recommended","value":true},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"Challenging work expectations, sales and targets.Poor wages for what you are expected to know and achieve. Glad to be out of the toxic environment.","createdAt":"28 Apr 2021","pros":"Front line coworkers friendships ","cons":"Sales,targets,unreasonable expectations. Toxic management ","overallRating":1,"id":"161959905779629","companyId":"434336","jobTitle":"CSO","employmentStatus":"9 to 10 years in the role, former employee","salarySummary":"Low","upvotes":{"count":2,"description":"2 people found this helpful","userIds":["400181576","46729399"]},"recommended":{"__typename":"CompanyReviewV2Recommended","description":"Not recommended","value":false},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"Amazing opportunities available if your the right fit for the company","createdAt":"10 Mar 2020","pros":"The benefits and incentives they have for staff are great and the bank is truly out to do good things and arent corrupt! I love what the company stands for and I'll never leave them as a customer! ","cons":"Management and regional management didn't fight for and do the right thing by staff when wanting to change from full time to casual! After years of hard work, they could have done more to accommodate for them to stay! ","overallRating":4,"id":"158382955596864","companyId":"434336","jobTitle":"Customer service officer","employmentStatus":"1 to 2 years in the role, former employee","salarySummary":"Average","recommended":{"__typename":"CompanyReviewV2Recommended","description":"Recommended","value":true},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"Great environment from head office ","createdAt":"10 Mar 2020","pros":"Great welcoming with the company and study opportunities ","cons":"Quiet branches =redundancies and branch closures","overallRating":4,"id":"158382334236575","companyId":"434336","jobTitle":"Branch Officer","employmentStatus":"1 to 2 years in the role, former employee","salarySummary":"Average","recommended":{"__typename":"CompanyReviewV2Recommended","description":"Recommended","value":true},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"A people & customer focussed organisation with the right strategy for transformation.","createdAt":"10 Feb 2020","pros":"Opportunity to learn and contribute. Genuine care for customers and people. Greater Bank is genuinely transforming.","cons":"Like every organisation, navigating the regulatory change environment and doing a great job. ","overallRating":5,"id":"158131058470866","companyId":"434336","jobTitle":"Head of Lending","employmentStatus":"9 to 10 years in the role, former employee","salarySummary":"High","upvotes":{"count":1,"description":"1 person found this helpful","userIds":["35908061"]},"recommended":{"__typename":"CompanyReviewV2Recommended","description":"Recommended","value":true},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"Horrible ","createdAt":"21 Nov 2019","pros":"Pay want too bad for the work.","cons":"Sales, sales, sales.\nWeekend work.\nUntrained managers and supervisors.\nUnhealthy culture and office politics.","overallRating":1,"id":"5358009","companyId":"434336","jobTitle":"Customer Service Role","salarySummary":"Average","upvotes":{"count":1,"description":"1 person found this helpful","userIds":["400181576"]},"recommended":{"__typename":"CompanyReviewV2Recommended","description":"Not recommended","value":false},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"If you work hard you get noticed ","createdAt":"21 Nov 2019","pros":"People, work life balance","cons":"Older systems however being upgraded now","overallRating":5,"id":"5353555","companyId":"434336","jobTitle":"Branch Manager","employmentStatus":"current employee","salarySummary":"Average","upvotes":{"count":1,"description":"1 person found this helpful","userIds":["35908061"]},"recommended":{"__typename":"CompanyReviewV2Recommended","description":"Recommended","value":true},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"An overall great place to work","createdAt":"21 Nov 2019","pros":"Family values in smaller teams","cons":"Management decisions and strategic direction","overallRating":4,"id":"5351944","companyId":"434336","jobTitle":"Software Engineer","salarySummary":"High","upvotes":{"count":1,"description":"1 person found this helpful","userIds":["35908061"]},"recommended":{"__typename":"CompanyReviewV2Recommended","description":"Recommended","value":true},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"not good at all! wouldn’t recommend for anyone it’s a joke. ","createdAt":"8 Oct 2019","pros":"Only the staff out front that were actually decent. ","cons":"Trying to get through to management, trying to enjoy your time while being put down by management ","overallRating":1,"id":"5336199","companyId":"434336","jobTitle":"Customer service officer","employmentStatus":"Less than 1 year in the role, former employee","salarySummary":"Low","recommended":{"__typename":"CompanyReviewV2Recommended","description":"Not recommended","value":false},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"Overall a great experience, but like every workplace needs a bit of improvement. ","createdAt":"12 Sep 2019","pros":"Great staff in branches. \nGood communication between branches and HO. \nPlenty of opportunity for career progression. ","cons":"Bit of sales pressure. \nUnhealthy competition between branches. ","overallRating":4,"id":"5331800","companyId":"434336","jobTitle":"customer service representative","employmentStatus":"1 to 2 years in the role, former employee","salarySummary":"Average","upvotes":{"count":1,"description":"1 person found this helpful","userIds":["35908061"]},"recommended":{"__typename":"CompanyReviewV2Recommended","description":"Recommended","value":true},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"Good people, but sales culture ","createdAt":"17 Jul 2019","pros":"The people are amazing, and you get to meet various people","cons":"Sales culture has become prevalent, and pushed heavily by management even though they say it’s ‘solutions’ for the customers.","overallRating":2,"id":"5318438","companyId":"434336","jobTitle":"Customer Service Role","employmentStatus":"current employee","salarySummary":"Low","recommended":{"__typename":"CompanyReviewV2Recommended","description":"Not recommended","value":false},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"Hasn’t gotten better but harder to achieve targets ","createdAt":"6 May 2019","pros":"Colleagues we work with ","cons":"Budget needed to obtain are not consistently achievable which what we are rated on yearly ","overallRating":3,"id":"5296804","companyId":"434336","jobTitle":"Customer Service Role","salarySummary":"Low","recommended":{"__typename":"CompanyReviewV2Recommended","description":"Not recommended","value":false},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"Great culture and great job satisfaction!","createdAt":"3 Mar 2019","pros":"Great people working for an organisation with a great purpose and high level of commitment to their customers and the community! Working at Greater Bank has been the highlight of my career to date. There is a high level of support available to all staff, and the organisation is investing in long-term strategy which is important in the current climate.","cons":"The current banking & financial services sector is facing change, however Greater Bank are best equipped to manage continuous change with a high level of support for its employees, investments in key areas and communication. This makes what may have been a challenge invaluable working experience for all it's employees!","overallRating":5,"id":"5287998","companyId":"434336","jobTitle":"Head Office","salarySummary":"High","recommended":{"__typename":"CompanyReviewV2Recommended","description":"Recommended","value":true},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"Variety of work and strong working relationships","createdAt":"3 Mar 2019","pros":"I have found the culture and working environment at Greater Bank to be very positive and supportive. There are lots of development opportunities and I enjoy the variety of work available and the ability to work with people across teams, not just within my own team. It's great that we can get to know people and build relationships across the organisation.\n\nThere is a wide range of employee benefits that support many individual needs, including additional leave options and rdo's. Work/Life balance is really promoted.","cons":"Keeping up with advancing technology, some of the systems could do with a refresh.","overallRating":5,"id":"5287997","companyId":"434336","jobTitle":"Head Office","salarySummary":"Average","recommended":{"__typename":"CompanyReviewV2Recommended","description":"Recommended","value":true},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"Used to be a \\\"family\\\" now very disjointed and self centred management.","createdAt":"7 Jan 2019","pros":"The people I worked with - totally dedicated to customer service and support of others.","cons":"New management team who swept out experienced staff to replace with others they had worked with before at previous employment. No appreciation of loyalty, knowledge, commitment or results just looking after \\\"the boys\\\".","overallRating":3,"id":"5279805","companyId":"434336","jobTitle":"Branch Manager","salarySummary":"Average","upvotes":{"count":1,"description":"1 person found this helpful","userIds":["45589280"]},"recommended":{"__typename":"CompanyReviewV2Recommended","description":"Not recommended","value":false},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"Opportunities working in a fast pace ever changing environment","createdAt":"27 Dec 2018","pros":"There are opportunities for those who are willing to work hard and push themselves. There is a lot of exciting change coming and the business is adapting to stay relevant and customer focussed. There are some great people who make it a great place to work.","cons":"There are some great Managers however there are some that are very poor at dealing with workplace issues. Constant change and the pace of change is huge, which some people like where other people struggle. If you don't like change or unwilling to adapt then this may not be the work place for you.","overallRating":4,"id":"5278394","companyId":"434336","jobTitle":"Operational Risk and Compliance Manager","employmentStatus":"7 to 8 years in the role, current employee","salarySummary":"Average","recommended":{"__typename":"CompanyReviewV2Recommended","description":"Recommended","value":true},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"Amazing people with lifelong connections","createdAt":"12 Dec 2018","pros":"Having set the expectations early with myself and management in relation to career growth has allowed me to work hard and move up three levels with the Greater. Our region works collaboratively to help each other out and with Great Leadership we strive for excellence through every customer experience.","cons":"Having worked in a remote area it is difficult some days when needing support in branch. Help is only a phone call away though and the branches in different areas work together to ensure business is run smoothly.","overallRating":5,"id":"5276736","companyId":"434336","jobTitle":"Branch Manager","employmentStatus":"3 to 4 years in the role, current employee","salarySummary":"Average","recommended":{"__typename":"CompanyReviewV2Recommended","description":"Recommended","value":true},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"Worst place that I have ever worked in.","createdAt":"21 Sep 2018","pros":"Interaction with the customers & front line staff","cons":"Being forced to sell products to clients that are not needed to maintain sales targets. \nDealing with regional management. \nNo opportunity for growth unless you are one of the few that are favored by regional management.","overallRating":1,"id":"5111466","companyId":"434336","jobTitle":"CSO","employmentStatus":"3 to 4 years in the role","salarySummary":"Low","recommended":{"__typename":"CompanyReviewV2Recommended","description":"Not recommended","value":false},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"Great place to work","createdAt":"12 Sep 2018","pros":"Professional environment. Opportunity to raise skills and very good life balance","cons":"The chance to be a manager and deep knowledge in the industrial","overallRating":4,"id":"5081513","companyId":"434336","jobTitle":"Senior Test Analyst","employmentStatus":"3 to 4 years in the role, former employee","salarySummary":"Average","recommended":{"__typename":"CompanyReviewV2Recommended","description":"Recommended","value":true},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"I have worked at Greater Bank for 8 years and have enjoyed being a part of a great organisation.","createdAt":"22 Jun 2018","pros":"Best people to work with and great environment","cons":"No challenges to date","overallRating":5,"id":"2956229","companyId":"434336","jobTitle":"Finance Officer","employmentStatus":"7 to 8 years in the role, current employee","salarySummary":"Average","recommended":{"__typename":"CompanyReviewV2Recommended","description":"Recommended","value":true},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"Great!","createdAt":"21 Jun 2018","pros":"Much like travelling, the best thing about Greater Bank is the people. There are plenty of long term staff around which is a testament to the great things happening at Greater Bank. Some big ones for me - hard work doesn't go unrecognised, and we are encouraged to challenge \\\"the way its always been done\\\".","cons":"The work itself is challenging!","overallRating":5,"id":"2954255","companyId":"434336","jobTitle":"Manager","employmentStatus":"3 to 4 years in the role, current employee","salarySummary":"Average","recommended":{"__typename":"CompanyReviewV2Recommended","description":"Recommended","value":true},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Diversity & equal opportunity"}]}],"paging":{"page":1,"perPage":30,"total":52,"totalPages":2}}}},"actionData":null,"errors":null}