Gregory Jewellers
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    Gregory Jewellers
    (38 reviews)
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    Company Reviews

    Working at Gregory Jewellers

    4.138 ratings in total
    5
    26
    4
    2
    3
    3
    2
    3
    1
    4
    92%
    Rate salary as high or average
    76%
    Employees recommend this employer to friends
    Work/Life balance
    4.1(37 ratings)
    Career development
    3.9(37 ratings)
    Benefits & perks
    3.9(37 ratings)
    Management
    3.9(38 ratings)
    Working environment
    4.1(37 ratings)
    Diversity & equal opportunity
    4.1(37 ratings)
    Ratings for Gregory Jewellers are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 38 reviews sorted by most recent
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    5.0
    Boutique Manager
    Feb 2026
    Liverpool NSW 2170Less than 1 year in the role, current employee
    Supportive team and leadership in a fast-paced retail environment.
    The good thingsGreat team culture and supportive leadership. Fast-paced retail environment with strong training and opportunities to grow. If you enjoy working with people and premium products, it’s a great place to be.
    The challengesStronger systems and processes as the business grows.
    5.0
    Sales Assistant
    Feb 2026
    Blacktown NSW 2148Less than 1 year in the role, current employee
    Nice working conditions 5 Stars
    The good thingsGreat team here at Blacktown, we work harmoniously and help each other out. No complaints so far everything is going smoothly.
    The challengesTo be honest I haven't experienced any difficulties at this stage. Its important to note that I have only been with Gregory Jewellers for 1 month though, so I have had a limited exposure to adverse conditions and situations.
    5.0
    Jewellery & Watch Specialist
    May 2025
    Melbourne VIC 3000Less than 1 year in the role, current employee
    Lovely working environment
    The good thingsBeautiful jewellery, lovely helpful team and peaceful safe working environment. Working closely with the Gregory family and plenty of opportunities for training and learning.
    The challengesThe computer systems used are a bit outdated and complicated, would be better if they were more intuitive and integrated
    5.0
    Sales Assistant
    Apr 2025
    Chatswood NSW 2067Less than 1 year in the role, current employee
    It is a really nice place to work, with a friendly team and a warm, family vibe
    The good thingsA great work environment with a real sense of belonging. Gregory Jewellers is a family-owned business, and they make you feel like part of the family. Supportive team, and a genuine passion for what they do
    The challengesSo far, I haven’t experienced any negative aspects — it’s been a positive and supportive environment since I started working here
    5.0
    Sales Associate
    Apr 2025
    Chatswood NSW 2067Less than 1 year in the role, current employee
    A supportive and professional environment to grow in luxury sales and customer service.
    The good thingsWhat I like most is the supportive team and open communication. As an MBA student, it’s inspiring to see business concepts in action. I’ve learned so much about luxury sales, professionalism, and teamwork in a respectful work culture.
    The challengesLike in any sales environment, there can occasionally be grey areas around ownership of sales. However, the approachable leadership and respectful culture make it easy to communicate and focus on growth and teamwork.
    5.0
    Casual part time sales associate
    Apr 2025
    Brookvale NSW 2100Less than 1 year in the role, current employee
    It’s great to work at Gregory jewellers family owned reputable business. The interaction with various people is satisfying, and designing and selling beautiful jewellery is a plus.
    The good thingsWorking as a team, learning the system from my colleagues, interacting with customers, seeing satisfied clients, enjoyment of a beautiful story in a great location.
    The challengesThere’s not much I don’t like
    5.0
    Jewellery Sales Specialist
    Apr 2025
    Doncaster VIC 3108Less than 1 year in the role, current employee
    Work with good and positive people make my day.
    The good thingsLovely Team in our store ,they are really helpful and nice.
    The challengesSales program isn't really new and a little complicated.
    5.0
    Sales Associate
    Aug 2023
    Burwood NSW 21341 to 2 years in the role, current employee
    Working at Gregory Jewellers has been an excellent career choice to-date, allowing me to become a more confident salespeson in a friendly, vibrant workplace environment.
    The good thingsThe staff are extremely helpful and encouraging at all times, ensuring I am able to confidently serve customers with the correct information. Very family-oriented business which also allows for a healthy environment in the stores.
    The challengesHard to keep track of all the items in the store and the new watch releases which occur quite frequently, but the store manager and CEOs do well to ensure we are up-to-date with this information.
    1 person found this helpful
    5.0
    Retail Sales Assistant
    Jul 2023
    Burwood NSW 2134current employee
    great work team, with a lot of support from their managers and owners.
    The good thingsOpportunity to build a career in business
    The challengessome challenges can be seen reflected in how the economic situation is currently affected In Australia
    5.0
    Sales Assistant
    Oct 2022
    Honesty
    The good thingsFamily based business
    The challengesAlways new things to learn
    5.0
    Store Manager
    Sep 2022
    5 to 6 years in the role, former employee
    lovely experience , highly recommended.
    The good thingsFamily owned business and family oriented.
    The challengesworking in a high end luxury industry.
    5.0
    Assistant Boutique Manager
    Sep 2022
    1 to 2 years in the role, current employee
    Love the team and love what I do and great support from the Gregory family.
    The good thingsGreat working environment with plenty of opportunities. Great Family owned business with one of the greatest people you will ever meet. The Gregory Family are so humble and care for all its staff.
    The challengesIf you love what you do and work hard towards achieving the highest level of Customer service and targets you will do just fine
    5.0
    Sales associate
    May 2021
    Less than 1 year in the role, current employee
    I can see myself working at Gregory Jewellers in the long term
    The good thingsVery supportive management and excellent working environment
    The challengesNone experienced yet.
    5.0
    Assistant Manager
    Mar 2020
    Less than 1 year in the role, current employee
    Great experience, I love working for this company and would recommend working here to anyone.
    The good thingsAt Gregory's you receive great training, even if you aren't from a jewellry based background. They ensure that your always supported and cared for, also that you feel like part of the family.
    The challengesLearning new aspects of watches
    5.0
    Digital Executive
    Mar 2020
    Less than 1 year in the role, current employee
    Friendly & very welcoming team environment, providing all the necessary equipment & material to complete any given task.
    The good thingsPositive, motivated & dedicated team with long term goals for company growth
    The challengesLearning the system (DBSA) without relevant training
    5.0
    Sails Associate
    Mar 2020
    Less than 1 year in the role, current employee
    Looking forward to go to work everyday
    The good thingsVery friendly environment and constant support from head office.
    The challengesTo convince clients to do the purchase even when they did not have the intention to buy. And when they end up being happy is when I feel like I have conquered the battle.
    1 person found this helpful
    3.0
    Sales Role
    Feb 2020
    former employee
    Good if you like to sell...
    The good thingsGreat as a step into the luxury world, training for products and pieces is provided throughout the year.
    The challengesUnrealistic store and individual targets, no appreciation if you achieve or exceed your targets. Some good incentives but not equally distributed in the company or across stores. Christmas time you are obliged to work ridiculous extra hours with no bonus or rewards!! Too many people to report to as multiple people monitor you. A lot of difficult and rude customers to deal with.
    1.0
    Sales Representative
    Dec 2019
    3 to 4 years in the role, former employee
    Very high staff turnover due to not appreciating staff.
    The good thingsHalf decent staff discount.Flexibility in working hours.
    The challengesTo much presure on staff to meet targets. Unfair distribution for the incentives across the company.
    5.0
    Full Time Sales Associate
    Aug 2019
    Best company in the retail world.
    The good thingsAmazing team and place to work for. Amazing staff benefits. Very approachable Management Team. They believe in quality and it shows in their products.
    The challengesNo challenges at this work place. Travel was the only tiring part.
    1.0
    Sales Associate
    Nov 2018
    1 to 2 years in the role, former employee
    Adequate until any kind of opinion is voiced.
    The good thingsHalf decent staff discount. The family are very welcoming.
    The challengesKPIs are completely unrealistic, and unfortunately unless major changes are implemented there is no long term future for the company.
    5.0
    Casual Sales Associate
    Oct 2018
    Less than 1 year in the role, former employee
    Great experience
    The good thingsThe workplace was diverse and provided equal opportunity. There were a lot of incentives which made training rewarding. The owners are very approachable.
    The challengesThe POS training system was down when i first commenced. However, the former employees and managers helped me learn in store, and were very patient and caring towards me.
    5.0
    Management
    Oct 2018
    A great place to work with great people and opportunities!
    The good thingsGreat people and great environment. Team is very supportive and you are treated very well. Plenty of trust from management to do your job your way.
    The challengesPlenty of challenges however this leads to plenty of opportunities.
    3.0
    Sales Assistant
    Aug 2018
    3 to 4 years in the role, former employee
    It was great in all aspects until head office changed internally.
    The good thingsIn store environment can be great if there’s no gossip, arguing or competition. Some customers are lovely. Training is good & on going throughout your time there. Good training events hosted by watch brands.
    The challengesUpper management. Unrealistic store & individual targets. Other stores are mostly unwilling to help in times of desperation. Dealing with difficult customers with little to no help from senior management. Yearly targets often get little awards even if achieved. Hard to compete with other retailers in terms of value/ price.
    2.0
    Store Manager
    Aug 2018
    Opportunities exist to develop within the business, if you can navigate the culture.
    The good thingsNice brands & products to work with.
    The challengesChallenging culture & family influence on business.
    5.0
    Long term employee
    Jul 2018
    \"Fantastic family business & wonderful company to work for\"
    The good thingsMeeting diversity of people. Great products and friendly team environments! Gregory Jewellers is a historical company who have been successfully operating for 50 years. They are going through a transition period and are negotiating all the challenges & obstacles that present themselves in times of change. Despite this difficult phase their compassion and support towards their employees shines through in times of need. It is a pleasure to be employed by Gregory Jewellers and I wish them all the best in their future development & endeavours.
    The challengesSometime working long hours and lately introduced unfair distribution for the incentives across the company.
    4.0
    HR Coordinator
    Jun 2018
    Less than 1 year in the role, current employee
    Fair Management
    The good thingsGreat working environment and company culture (Lovely family business).
    The challengesFew Challenges that are workable and can be overcome eventually with Teamwork.
    1.0
    Casual Sales Assistant
    Apr 2018
    Very greedy company, and very high staff turnover due to not appreciating staff
    The good thingsFlexibility in working hours, in depth training in luxury Diamonds & Watch brand
    The challengesFamily owned business which means you are always monitored by the owners, too much pressure on staff to meet targets, management never appreciate effort and hard work you put in.
    5.0
    Boutique Manager
    Apr 2018
    1 to 2 years in the role, current employee
    Great support from the Gregory family.
    The good thingsGreat family environment. The training that I have received is above and beyond any previous training that was provided to me in the jewellery industry. With Gregory Jewellers still being family owned and operated, you are welcomed into the family fold. The family take pride in each jewellery piece that is produced in their workshop for their boutique stores.
    The challengesHaving to learn the features and benefits of multiple luxury watch brands.
    2.0
    Assistant Manager
    Apr 2018
    1 to 2 years in the role, former employee
    Totally mediocre in all aspects
    The good thingsExtremely mediocre company. Some staff members are friendly.
    The challengesExecutive management is average at best. New layers of upper management introduced who have totally unrealistic expectations.
    5.0
    National Retail Operations Manager
    Apr 2018
    Fantastic 50 year old family business who look after their employees like family.
    The good thingsGreat family run business. Amazing workshop creating beautiful pieces. Entire head office and store teams all working towards same goal of creating exceptional customer experience in our stores. Culture of performance and growth with many career opportunities
    The challengesUsual challenges associated with any retail business who cares about excellent customer service.
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