I-MED Radiology Network
(79 reviews)
Company Reviews
Working at I-MED Radiology Network
2.779 ratings in total
5
22
4
9
3
4
2
10
1
34
73%
41%
Work/Life balance
2.8(78 ratings)
Career development
2.6(79 ratings)
Benefits & perks
2.3(78 ratings)
Management
2.4(78 ratings)
Working environment
2.8(77 ratings)
Diversity & equal opportunity
2.8(78 ratings)
Reviews
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3.0
Receptionist
Apr 2026Launceston TAS 7250Less than 1 year in the role, current employee
I love my work but dislike the management and segregation of centres/clinics
The good thingsThe clinicians and fellow reception staff are fantastic to work with, very passionate and genuine people who have the care of patients front and centre
The challengesCommunication regarding changes and management who actually listen and then try to make change for the better not just because
5.0
Manager
Mar 2026Brisbane QLD 400011 to 12 years in the role, current employee
In my opnion the best of private radiology.
The good thingsI've always felt supported by my team and manager.
Have always been given oppurtunities to expand and succeed.
The challengesIt's a much larger company than when I started, and things sometimes get lost with that.
4.0
Medical Receptionist
Mar 2026Melbourne VIC 30001 to 2 years in the role, current employee
I do enjoy my job, and the people I work with. However, higher management need to sort out issues.
The good thingsThe people I work with are all amazing. The patients are pretty good too. I like how no two days are the same.
The challengesBeing constantly short staffed is a huge issue. It can be mentally and emotionally exhausting. We're made to do so much more work than some of the other smaller clinics, yet are paid the same. Management need to sort out more cover relief staff because all they are doing now is taking people from other clinics and leaving them short. This doesn't fix the issue and can make work very difficult. Also the ongoing EAP saga is annoying. No one will ever agree on the conditions which means our pay rates don't go up as they should each year.
5.0
Medical Receptionist
Jan 2026Hervey Bay QLD 4655Less than 1 year in the role, current employee
Honestly I couldn't recommend to work at i-med more.
The good thingsThe staff are genuinely lovely and supportive.
The workplace is understanding and positive about mental health.
I enjoy the fast-paced environment because it keeps me engaged and motivated.
The challengesI would love to have more snack platters. I know there's always snacks in the cupboards. But when they go all out they really do.
1.0
Call Cetre
Jan 2026Newstead QLD 40062 to 3 years in the role, former employee
Every employee should be treated with respect, IMED has no concept of respect.
The good thingsGetting paid and finishing work everyday.
The challengesThe entire business model needs to be examined. Management treats staff appalling and degrade anyone lower than a manager role.
2 people found this helpful
1.0
Call Centre Operator
Dec 2025Newstead QLD 40062 to 3 years in the role, former employee
MICRO-MANAGING IMAGING
The good thingsWork colleagues as per other contact centres that you become friends with.
The challengesSuper high unrealistic KPI’s and micro managing to the fullest.
3 people found this helpful
Head of Talent Acquisition Thank you for taking the time to write a review on your work experience with us.
I would appreciate the opportunity to connect with you confidentially to chat further on your feedback to better understand your experience with us.
Please feel free to call me on 0402878510 or email me at [email protected].
Regards,
Arthur
30d+ ago
2.0
Senior Nuclear Medicine Scientist
Nov 2025Melbourne VIC 300013 to 14 years in the role, former employee
There are some amazing people stuck in the company, but the world outside the walls is much greener.
The good thingsMost colleagues made it easier to turn up each day, and repeat patients following through their journey can be a special thing, but that's not unique to I-MED. The past incarnations of the company prior to "the huddle" when they felt genuinely community focussed and patient first was what I try to remember of my time.
The challengesManagement are an absolute disaster. Never have I come across a leadership team with some members so far removed from what a healthcare business should aspire to be. Did not feel valued or recognised, and that is not a unique feeling.
5 people found this helpful
Head of Talent Acquisition Thank you for taking the time to write a review on your work experience with us.
I would appreciate the opportunity to connect with you confidentially to chat further on your feedback to better understand your experience with us. You had a long career with us so your perspective would be much appreciated.
Please feel free to call me on 0402878510 or email me at [email protected].
Regards,
Arthur
30d+ ago
1.0
Medical Receptionist
Nov 2025Armidale NSW 23502 to 3 years in the role, former employee
Ask yourself why there is such a high turnover of staff.
The good thingsBeing the friendly face that the patients loved.
The challengesWhere do I start. Pay is terrible. High turnover of reception staff. Management, Managers support managers. I have never been treated so terribly or horrible in my 30 years of working. They say they protect the whistle-blower, but they dont.
6 people found this helpful
1.0
Medical Imaging Technologist
Oct 2025All Melbourne VIC6 to 7 years in the role, former employee
Was once a okay company, years or corporate greed have ruined it.
The good thingsWork colleagues, that’s about it
The challengesUpper management choose to understaff clinics. Questioned when you take sick leave to the point we are stressed to call in sick. If you want to work somewhere you are allowed to take your tea breaks, this is not the place. Annual leave? Too understaffed to cover. GPs replacing radiologists in clinics, this is a sinking ship. Latest move has been to bring in notorious union buster lawyers to battle with union over eba negotiations. Workers have been on industrial action for over a year now, imed have been stonewalling the union. Yearly staff engagement surveys are ignored by the company. Daily roster changes due to understaffing means you cannot plan your personal life and no option to say no to late shift changes even same day.
7 people found this helpful
Head of Talent Acquisition Thank you for taking the time to write a review on your work experience with us. I would appreciate the opportunity to connect with you confidentially to chat further on your feedback. Please feel free to call me on 0402878510 or email me at [email protected]. Regards, Arthur
30d+ ago
5.0
Medical Receptionist/Administration
Jul 2025Hervey Bay & Fraser Coast QLD4 to 5 years in the role, current employee
Going on 5 years and no sign of leaving. I'm happy
The good thingsGood local management, several secondment oportunities made available to staff as they arise
The challengesPreviously had issues with transparency which are now continually improving
1 person found this helpful
5.0
Senior Sonographer
Jul 2025Brisbane QLD 400014 to 15 years in the role, current employee
I love supporting patients and working with world class doctors
The good thingsFantastic training, amazing doctors and focus on upskilling
The challengesPatient needs and workload due to public health shortages are at times hard to manage.
2.0
Nuclear Medicine Technologist
May 2025Brisbane QLD 400015 to 16 years in the role, former employee
Disregard for support and safety in various areas. High opportunity for burnout. Opportunities to advance due to private funding and staff turnover.
The good thingsOpportunities for advanced procedure training. Resources provided via I-Med Australia in regard to CPD.
The challengesDisregard for support and safety. Inappropriate staff to patient ratios, numbers over people involving restructuring and investments based on selected targets over actual representation of frontline scenarios placing excessive pressure on staff and middle managers.
7 people found this helpful
Head of Talent AcquisitionThank you for taking the time to write a review on your work experience with us. We are proud of our career opportunities and training resources so glad you found these to be beneficial. I would appreciate the opportunity to connect with you confidentially to chat further on your feedback. Please feel free to call me on 0402878510 or email me at [email protected]. Regards, Arthur
30d+ ago
1.0
Medical Receptionist
May 2025North Sydney NSW 2060Less than 1 year in the role, current employee
stay away, as a receptionist, youre better off stocking shelfs for same pay and no stress
The good thingssome great people, like anywhere
The challengeshorrible, horrible- take this as a warning...they (recruitment) will pressure you into coming on board, with little information. Once youre in, you have to do contact centre agent, medical receptionist on terrible, below average wages. Mangement is terrible! Dont dare stick up for urself!
12 people found this helpful
Head of Talent Acquisition Thank you for taking the time to write a review on your work experience with us. As a team, we want to make sure that every candidate is advised of the role and responsibilities to make an informed decision before deciding to join us. I would appreciate the opportunity to connect with you confidentially to chat further on your feedback. Please feel free to call me on 0402878510 or email me at [email protected]. Regards, Arthur
30d+ ago
1.0
Administration Clerk
May 2025Sydney NSW 200015 to 16 years in the role, current employee
Not the place you think it is
The good thingsPatients and some coworkers
The challengesManagement is horrible. Don’t care about patients or workers. Have no idea what they are doing.
10 people found this helpful
Head of Talent Acquisition Thank you for taking the time to write a review on your work experience with us. I encourage you to discuss your feedback with your People Partner or I would appreciate the opportunity to connect with you confidentially to chat further on your feedback. Please feel free to call me on 0402878510 or email me at [email protected]. Regards, Arthur
30d+ ago
2.0
Medical Receptionist
May 2025Dandenong South VIC 31755 to 6 years in the role, former employee
Too many supervisors and not enough workers
The good thingsIt once was a great workplace
The challengesManagement. Far too many managers for the minimal amount of staff in each category. People brought in who had no idea but to get rid of staff who had been with the company for years.
7 people found this helpful
Head of Talent Acquisition Thank you for your honest review of your time with I-MED. I will pass this on internally. If you'd like to discuss further, please feel free to contact me directly at [email protected]
30d+ ago
5.0
Facilities Manager
May 2025Mount Waverley VIC 31492 to 3 years in the role, current employee
Met some great people who are life long friends and enjoy the work.
The good thingsThe support from the team.
The challengesCan be a little pressured, but that comes with the scope of work.
1 person found this helpful
5.0
2IC Medical Receptionist
May 2025All Darwin NT1 to 2 years in the role, former employee
Fantastic workplace!
The good thingsGreat team and working environment.
The challengesAny challenges aren't to any fault of the company, but the demographic of the area and the consistent challenges that the entire sector faces in the NT.
Head of Talent Acquisition Thank you for your review - we love hearing positive feedback on our culture and working environment. NT is certainly a challenging labour market - thank you for contributing to our team and community.
30d+ ago
4.0
Radiographer
May 2025Hobart TAS 70005 to 6 years in the role, former employee
Great team, great support. Ability to earn extra money through on call.
The good thingsGreat team and people. Always felt well supported
The challengesIf you like to be challenged based on patient acuity and complex procedures you will enjoy working here
1 person found this helpful
1.0
Radiographer
Apr 2025Brisbane QLD 40006 to 7 years in the role, former employee
Work for this company if you want to know how livestock feel at an abattoir.
The good thingsThe staff in the clinics who do the front-line work are some of the best in the business.
The challengesManagement within the company is appalling. They constantly restructure the middle management team, resulting in the only consistency being how inconsistent management is. The company only cares about money and has no regard for the staff doing the work that brings it in.
7 people found this helpful
Head of Talent Acquisition Thank you for taking the time to write a review on your work experience with us.
I would appreciate the opportunity to connect with you confidentially to chat further on your feedback.
Please feel free to call me on 0402878510 or email me at [email protected].
Regards, Arthur
30d+ ago
1.0
Sonographer
Mar 2025Victoria Point QLD 41655 to 6 years in the role, former employee
I wouldn’t recommend this company to one of my enemies!!
The good thingsFantastic supportive team.
The challengesUpper management are nothing but bully’s.
Ridiculous KPI!
Company is only interested the there own financial gain.
5 people found this helpful
Head of Talent Acquisition Thank you for taking the time to write a review on your work experience with us.
I would appreciate the opportunity to connect with you confidentially to chat further on your feedback.
Please feel free to call me on 0402878510 or email me at [email protected].
Regards,
Arthur
30d+ ago
5.0
Senior Human Resources Business Partner
Feb 2025Sydney NSW 20001 to 2 years in the role, current employee
Enjoying experience so far - looking forward to continuing my career with i-MED.
The good thingsLeadership is a high calibre. Work culture and environment are conducive to collaboration and work/life integration
The challengesThere can be a lack of process in some areas but this allows scope to review and implement positive changes
5.0
Radiographer
Jan 2025Darwin NT 0800
Great team, great managers, great place to work.
The good thingsGreat people, supportive management, many career opportunities, excellent work-life balance.
The challengesHigh staff turnover which is common to places like Darwin. But this leads to opportunities for career advancement. Working for corporate medical giants can be mixed experience depending on team and location, Darwin is a great team!
1 person found this helpful
2.0
Call Centre Operator
Jul 2024Campbelltown NSW 25601 to 2 years in the role, former employee
Don't expect opportunities, you're just a number
The good thingsCall centre team was great, worked with some lovely people. Team leaders were ok, happy to help most of the time.
The challengesLow pay, ridiculous KPIs compared to other call centers, promises of career growth but it never actually happens, upper management is awful.
4 people found this helpful
1.0
Radiographer
Apr 2024Chatswood NSW 2067
Terrible
The good thingsNothing good to say
The challengesBad Management, political, gossipy, they encourage small talks and if you don’t participate you get ultimatums
5 people found this helpful
1.0
Employee
Apr 2024Frankston VIC 3199
Seriously need to rethink your application but good luck to you if you don't .
The good thingsConsistency in being inconsistent
The challengesManagers who fail to manage in a culture of the dollar at all costs . Non competitive salary . Aggressive staff and patients in a challenging demographic
9 people found this helpful
4.0
Medical Receptionist
Mar 2024Narellan NSW 25677 to 8 years in the role, current employee
I enjoy working at I-MED
The good thingsI enjoyed most of the teams I have worked with and created genuine friendships while working here. So many opportunities to learn and grow.
The challengesStaff shortages at times can be difficult to navigate.
3.0
Customer Service Role
Jan 2024Mount Waverley VIC 31491 to 2 years in the role, former employee
KPI ridiculous, made good friends.
The good thingsMaking friends, being able to work at home 3 times a week.
The challengesThe KPI little ridiculous compared to other call centres I have worked at. Doesn’t make sense. I feel they exist for the sake of existing and just make you constantly second guess yourself and make you feel like not so good even if you know you do a good job. Even one of the 2ic see said they were so ridiculous that they hated doing them.
5 people found this helpful
1.0
Word Processing Operator
Dec 2023Sydney NSW 200011 to 12 years in the role, former employee
Horrible company to work for; don't waste your life here.
The good thingsPoor salary paid regularly like clockwork.
The challengesInexperienced, self-serving management. None have any idea what the employees do so have unattainable expectations. No rewards for exemplary work performance. You can be a slacker and get just as much attention from management as top tier workers obtain.
11 people found this helpful
5.0
Nuclear Medicine Technologist
Nov 2023Mildura VIC 3500Less than 1 year in the role, former employee
If I could have had a boat there - I would have stayed. I needed to be coastal. And now I am - with the same Company.
The good thingsGreat people (other staff), great Manager, really good reporting Doctors. Was, by and large, able to take control of my patient list. Mostly the best equipment.
The challengesWork load was quite intense at times - but we were the only Dept within 100’s of kilometres- so it had to happen.
1 person found this helpful
5.0
Medical Receptionist
Nov 2023Gosford & Central Coast NSW1 to 2 years in the role, current employee
I love working with I-MED
The good thingsI love my team and my clinic manager - everyone is generally supportive and fun to work with. The upskilling and career progression opportunities have been amazing too. The pay is about average for the industry but I would rather stay in this role where I genuinely enjoy who I work with!
The challengesIn any customer service role there are hard days, but I'm always well supported through it
2 people found this helpful
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