ICC Sydney
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    ICC Sydney
    (55 reviews)
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    Company Reviews

    Working at ICC Sydney

    3.155 ratings in total
    5
    19
    4
    5
    3
    8
    2
    8
    1
    15
    71%
    Rate salary as high or average
    55%
    Employees recommend this employer to friends
    Work/Life balance
    3.1(55 ratings)
    Career development
    3.0(55 ratings)
    Benefits & perks
    3.1(55 ratings)
    Management
    2.9(55 ratings)
    Working environment
    3.3(55 ratings)
    Diversity & equal opportunity
    3.2(55 ratings)
    Ratings for ICC Sydney are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 55 reviews sorted by most recent
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    1.0
    Security Guard
    Feb 2026
    Sydney NSW 20001 to 2 years in the role, former employee
    Toxic workplace environment. It is mostly the lazy guards that advance. Lied to about the culture.
    The good thingsNothing Nothing Nothing.
    The challengesEverything Everything.
    2 people found this helpful
    3.0
    Security Guard
    Nov 2025
    Darling Harbour NSW 20001 to 2 years in the role, former employee
    Don't get your hopes up
    The good thingsCasual pay was excellent and full time pay get no holiday pay and have to wait 8 weeks to get paid for overtime.
    The challengesEBA for full time security and also the turn over of guards at this venue.
    1.0
    Manager
    Jan 2025
    Sydney NSW 2000
    Avoid and look elsewhere.
    The good thingsWorking on a variety of events and exhibitions provides exposure to the industry.
    The challengesThey only care about upper management and executives. There is limited opportunity for career growth. Low pay for long hours. You are only a number, senior management lack empathy and they do not look after staff.
    4 people found this helpful
    3.0
    Food & Beverage Team Member
    Aug 2024
    Darling Harbour NSW 2000former employee
    Work in here if want to get experience with event work.
    The good thingsStaff meals provided as well as tea and coffee, plenty of staff lockers for belongings. weekly pay and transport at the door.
    The challengesFloor managers play favourites with staff, as well as lack of communication between all staff. Managers would ring staff personally if you havent come for your shift, instead of going through rostering, which found strange. Staff numbers were published on timesheets for everyone to see - breach of privacy. High staff turn over, and use lots of agency staff for dinner shifts.
    2 people found this helpful
    5.0
    Carpark and Logstics Team Member
    Feb 2024
    Sydney NSW 2000Less than 1 year in the role, current employee
    Working closely with all staff employed and working with the company that is doing its best to be the best in the World.
    The good thingsThe team spirit is excellent on al levels
    The challengesEvery challenge is much appreciated to enable me to improve my current and new skills Whilst working for the International Convention Centre in Sydney.
    2.0
    Usher
    Dec 2023
    Sydney NSW 20001 to 2 years in the role
    If you want to be one of the flock of Woke-minded Sheep then this is the place for you...
    The good thingsWork mates, flexibility
    The challengesIncredibly Woke employer...continuous emails to inbox with woke agenda policies that can't be turned off. Controlling company that doesn't like free thinking..
    5 people found this helpful
    5.0
    Events
    Jun 2022
    5 to 6 years in the role, former employee
    highly recommend
    The good thingsGreat team members and industry experts. Great opportunity to grow
    The challengesNone , it was a great place to work
    1 person found this helpful
    4.0
    Event setup Team meber
    Sep 2020
    1 to 2 years in the role, current employee
    A good casual job, a good experience, a good team environment.
    The good thingsGreat People to work with. Managers in Event Setup were also great. You can also look to your team to assist in areas you are not familiar with. Beautiful building and great to be around many events.
    The challengesSometimes, can be very busy and a stressful environment. Can get repetitive too at times. Its a casual job so its good temporarily.
    1 person found this helpful
    5.0
    Food and Beverage Team Member
    Apr 2020
    3 to 4 years in the role, current employee
    My Experience with ICC Sydney has been fantastic.
    The good thingsThe wide range of roles you can have and diversity from all cultures you meet
    The challengesThe loss of job due to coronavirus plus traveling home late at night and early morning starts by public transport
    5.0
    Events Coordinator
    Mar 2020
    former employee
    My time at ICC Sydney was successful. I was disappointed in having to leave the company
    The good thingsWork/ balance, supportive environment.
    The challengesContracted role- could not provide further employment
    2.0
    Supervisor
    Mar 2020
    Nice from the outside, not so much inside.
    The good thingsNice location and building.
    The challengesLow wages, incompetent managers.
    6 people found this helpful
    1.0
    Culinary Role
    Feb 2020
    1 to 2 years in the role, former employee
    Poor Management... Maybe other departments are better
    The good thingsI enjoyed my time during the honeymoon period eg 3 months after that the secretion show begins.
    The challengesA whole lot of talk with no follow through. No work life balance for full timers and not enough work for casuals in the quiet season. You are better off as agency due to the fact the management here is poor.
    4.0
    Event Setup
    Dec 2019
    1 to 2 years in the role, former employee
    Excellent
    The good thingsVery good platform to develop your skills Great support from Management Amazing working environment
    The challengesThe pat is very poor Job description and postion does not match
    2.0
    Food and Beverage Attendant
    Nov 2019
    1 to 2 years in the role, former employee
    Good entry level job to get experience.
    The good thingsSalary isn’t bad for a hospitality company
    The challengesThe managers are rude and don’t have much patience. A bit unprofessional.
    7 people found this helpful
    3.0
    Security Control Room Officer
    Nov 2019
    Less than 1 year in the role, former employee
    Not recommended for anyone..
    The good thingsUniforms and dry cleaning provided for staff.
    The challengesLarge amount of staff turn over. Staff are unhappy with working there. Salary is very low.
    5 people found this helpful
    3.0
    Team Leader
    Oct 2019
    current employee
    Great as a stepping stone for career. Don't stay for too long.
    The good thingsIt's nice to be able to experience the range of events that occurs at the venue here. You also get offered some free tickets to some events.
    The challengesThe culture is shifting into whomever makes the noise loudest gets the most acknowledgement and recognition. There is a lack of relationship between management and its staff as it leads into a more strict and jail like system with measures of monitoring your work instead of the natural fundamentals of trusting each other. Lack of any initiative or investment to truly grow and mentor its staff.
    5 people found this helpful
    1.0
    Cleaner
    Sep 2019
    1 to 2 years in the role, former employee
    the worst place I ever worked
    The good thingsnothing, HR is a joke payment is under current working agreements there is no payment for Saturday and Sunday rates. terrible place
    The challengeseverything lots of red tapes
    5 people found this helpful
    5.0
    Team Leader
    Sep 2019
    1 to 2 years in the role
    Working with extraordinary staff and clients.
    The good thingsAs a Team Leader for one of NSW busiest convention centres, I was responsible in managing the day to day delivery of security services and ensure that all the officers are compliant in line with ICC policies and procedures.
    The challengesThe responsible in ensuring all security officers provide effective security and customer service to exhibitors and visitors entering the International Convention Centre (ICC) precinct by way of patrols, static guard services, cash in transit and personnel escorts as required .
    4.0
    Presentation services
    Aug 2019
    1 to 2 years in the role, current employee
    Extraordinary platform and high creativity of management that provides standard and excellence clients service in this industry.
    The good thingsDiversity and friendly environment
    The challengesHigh competition and more challenges in grabbing opportunity
    2.0
    Presentation Services Supervisor
    Jul 2019
    1 to 2 years in the role
    Go for night shift if you want to work here.
    The good thingsFriendly people, location close to train station and light rail -specially this last one-.
    The challengesManagement not caring about recommendations from staff.
    1 person found this helpful
    1.0
    Health Worker
    Jul 2019
    horrible experience
    The good thingsgood staff to work with
    The challengesInconsistent work. Management hard to deal with. Shifts were too short
    5.0
    Customer Service Role
    Jul 2019
    1 to 2 years in the role, current employee
    Great place to work and highly recommend
    The good thingsReally look after their staff with great learning and progression opportunities
    The challengesNone. As above great place to work.
    3.0
    Security
    Jul 2019
    3 to 4 years in the role, former employee
    Good place to work. Will be an excellent place with some management & culture changes.
    The good thingsGreat people to work with Nice venue in great location Ability to attend events for free
    The challengesNo leadership or human management skills from some managers
    2 people found this helpful
    3.0
    Retail Team Member
    Jun 2019
    Less than 1 year in the role, current employee
    Better benefits but same as any other hospitality place
    The good thingsThe perks and the work isnt to stressful or hard but keeps you busy
    The challengeshardly ever get briefed before a shift so its hard relaying information to customers
    1.0
    Logistics Officer
    May 2019
    Less than 1 year in the role
    Difficult.
    The good thingsDiverse culture, multiple events and people.
    The challengesNo room for progress and if you don't comply with the adverse unsafe procedures then you will be alienated and life made very uncomfortable.
    1 person found this helpful
    5.0
    Event Setup / Logistics
    May 2019
    3 to 4 years in the role, current employee
    Great experience
    The good thingsDiversity, Flexible and Stable job.
    The challengesLate changes of rosters.
    3.0
    Building Security Officer
    May 2019
    Good little Journey
    The good thingsHeaps of events to brain boost you
    The challengesMight come across difficult customers
    5.0
    Digital signage designer
    May 2019
    1 to 2 years in the role, current employee
    An inclusive and diverse workplace
    The good thingsInnovation and forward thinking
    The challengesLearning how to get around boh.
    4.0
    F & B Attendant
    May 2019
    1 to 2 years in the role, current employee
    A flexible workplace
    The good thingsGreat flexibility with rostering. Good facilities
    The challengesAs it is events based you need a second job as you can't rely on shifts being available all year round.
    1.0
    Dock controller
    May 2019
    1 to 2 years in the role, former employee
    Very experienced in the field
    The good thingsPeople and colleagues you work with
    The challengesThere isn't any challenges, just the work
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