Employees appreciate the friendly team environment at IGA, with supportive colleagues who work well together. Many enjoy interacting with customers and building relationships with the local community. The opportunity to develop valuable skills such as time management, communication, and customer service is valued, along with flexible shifts and consistent hours for casual employees.
However, there are some potential challenges, such as communication from management being inconsistent and sometimes unclear. Staffing levels can be tight during peak hours, which may add pressure, and rostering can be inconsistent with late notice of schedules. Training may be limited in some locations, requiring self-learning, and pay progression is fairly limited. The role can also be physically demanding during long or busy shifts.