IRT Group
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    IRT Group
    (17 reviews)
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    Company Reviews

    Working at IRT Group

    2.517 ratings in total
    5
    4
    4
    0
    3
    3
    2
    4
    1
    6
    65%
    Rate salary as high or average
    24%
    Employees recommend this employer to friends
    Work/Life balance
    2.5(17 ratings)
    Career development
    2.2(17 ratings)
    Benefits & perks
    2.1(17 ratings)
    Management
    1.9(17 ratings)
    Working environment
    2.5(17 ratings)
    Diversity & equal opportunity
    2.8(17 ratings)
    Ratings for IRT Group are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 17 reviews sorted by most recent
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    5.0
    Head of Finance - Residential Villages & Home Care
    Mar 2026
    Wollongong NSW 25009 to 10 years in the role, current employee
    Working with colleagues and staff that always out the customer first.
    The good thingsInteracting with customers and providing real assistance to make their lives better.
    The challengesI sometimes found working in a not-for-profit was a challenge, after working in some very commercial environments.
    1.0
    Allrounder
    Mar 2026
    Kirrawee NSW 22321 to 2 years in the role, former employee
    Poor toxic workplace Real bad managers Don't work for IRT anywhere
    The good thingsBirthday off, and nothing else.
    The challengesAll Management including Head Office
    2.0
    Lifestyle Team Leader
    Nov 2025
    Batemans Bay NSW 2536Less than 1 year in the role, former employee
    Better training and support, little to no staff consultation and poor behaviour tolerated.
    The good thingsEngaging and building relationships with residents, and making a positive impact on their daily lives.
    The challengesBetter training and support, particularly during induction and probation. Clearer communication and consultation from IRT Management and across teams within the facility. Management needs to set and enforce clear expectations for staff behaviour to improve psychological safety.
    1.0
    Aged Care Worker
    Jul 2025
    Port Kembla NSW 2505Less than 1 year in the role, former employee
    Colleagues were great, management – not so much
    The good thingsSatisfaction of providing care to the residents and assisting them with daily living.
    The challengesThe working environment was consistently toxic, marked by a significant lack of support, clear communication, and respect. Staff feeling unappreciated, unheard, and undervalued. This created a work environment where employees were often pitted against each other, and there was little to no effort to address conflicts or improve relationships.
    2 people found this helpful
    1.0
    Engineer
    Jun 2024
    Wollongong NSW 2500
    Really bad experience working there and won't recommend anyone.
    The good thingsNothing good. Really bad work culture, office politics, no training to staff.
    The challengesOffice politics, No growth potential, low salary.
    1 person found this helpful
    5.0
    Support Worker
    Jun 2023
    Batemans Bay NSW 25361 to 2 years in the role, current employee
    Since starting my employment career in aged care, It's giving me strength and an enjoyable experience.
    The good thingsI enjoy that the employer celebrates NAIDOC WEEK
    The challengesEveryday has it's challenges when working with older people that are living with Dementia, Alzhiemer's disease and diversity, people that come from different backgrounds and have different personalities.
    3.0
    Assistant Manager Retirement Village
    Nov 2022
    5 to 6 years in the role, former employee
    Loved being able to work in an environment where I could assist people to enjoy their lives
    The good thingsThe Retirees, I enjoyed my daily chats with the villages both happy and sad and knowing they enjoyed mine as well. Little things like listening can change a persons outlook on life .
    The challengesThe Management and the systems were closed and not able to keep up with changes - pretty ordinary
    2.0
    Care worker
    Apr 2022
    1 to 2 years in the role, former employee
    Regret working here
    The good thingsSome good staff and residents
    The challengesshort staffing and salary is below what is stated on the Enterprise agreement. The shadow management do't know what they are doing and can't expect any support ever.
    3.0
    Kitchen Hand
    Nov 2021
    3 to 4 years in the role, former employee
    Duties enjoyable, people are great but usually short staffed meaning long hours.
    The good thingsOther workers are great. Duties enjoyable. Varied work environment. Always learning something new.
    The challengesUsually short staffed.
    1.0
    Service coordination
    Apr 2021
    5 to 6 years in the role, former employee
    5+ year in the my role at Market street office. The management is HORRIBLE. Complaints are NEVER dealt with. Absolutely no appreciation. No regard for mental health and burning out staff.
    The good thingsThe customers and some of the people
    The challengesThe management is horrible and complaints are never dealt with. No appreciation.
    1 person found this helpful
    1.0
    Registered Nurse
    Oct 2020
    1 to 2 years in the role, current employee
    average
    The good thingsPay, experience everything
    The challengesWork Culture and lack of support
    1 person found this helpful
    1.0
    Sales Consultant
    Jun 2020
    former employee
    Terrible management and will push good staff out
    The good thingsThe carers and staff at site were great.
    The challenges- Head office management is lacking especially with a sales manager who is out of their depth. - Lack of training opportunities
    1 person found this helpful
    2.0
    In-Home Careworker
    Jul 2019
    1 to 2 years in the role, former employee
    I wish IRT had never taken over
    The good thingsMy clients were lovely. I'll miss them painfully!
    The challengesRostering was atrocious, the distance workers were expected to travel was unreasonable. Not enough fuel allowance was paid to compensate either. Management were also very difficult to deal with, and unreasonable. Prior to IRT taking over, my job was enjoyable and management then were fine to deal with. Not so anymore! They have made it impossible to enjoy the work/clients, and don't care a toss what workers think or feel.
    5.0
    Community Manager
    Dec 2018
    3 to 4 years in the role, former employee
    A fabulous learning experience and a privilege to work for IRT.
    The good thingsFantastic organisation to work for, great staff, great vision and capacity to 'keep it real' up to the highest level. Great opportunities to contribute to strategy and improvement for all staff levels.
    The challengesHR were not very good at responding to workplace issues (fortunately over 1 employee only). HR could benefit from a better process for managing employee complaints in this regard.
    2.0
    care employee
    Mar 2018
    Less than 1 year in the role, current employee
    absolute lack of person centered practices. Residents are not afforded conversations, they are treated as a routine.
    The good thingsThe residents of the facility
    The challengeslack of staff, lack of time with residents
    5.0
    Kitchen Hand
    Oct 2017
    Less than 1 year in the role, former employee
    favourite job
    The good thingsgreat people to work with
    The challengeswhen someone passes away
    3.0
    Truck Driver
    Oct 2017
    I wouldn't recommend anyone looking for work to apply at IRT.
    The good thingsNothing good about IRT.
    The challengesThere are no challenges.
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