Jeanswest
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    Jeanswest
    (114 reviews)
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    Company Reviews

    Working at Jeanswest

    3.5114 ratings in total
    5
    38
    4
    26
    3
    17
    2
    19
    1
    14
    75%
    Rate salary as high or average
    59%
    Employees recommend this employer to friends
    Work/Life balance
    3.5(114 ratings)
    Career development
    3.2(114 ratings)
    Benefits & perks
    3.4(114 ratings)
    Management
    3.3(114 ratings)
    Working environment
    3.5(114 ratings)
    Diversity & equal opportunity
    3.6(114 ratings)
    Ratings for Jeanswest are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 114 reviews sorted by most recent
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    most recent
    2.0
    Sales Assistant
    Dec 2024
    Upper Mount Gravatt QLD 4122current employee
    One person doing the work of 2
    The good thingsMy managers were accommodating to shift changes and appointments. I had some really good co - workers/ managers, and some terrible ones.
    The challengesStressful always being over stocked. Issues passed to Upper Management and consistently no resolution. Staff that stay employed with little skill set. Getting respect and acknowledgement for your work.
    4.0
    Store Manager
    Nov 2024
    Edwardstown SA 5039
    Had a great time working with this company, management was great, colleagues were awsome too.
    The good thingsGreat Management, great place to work, merchandising is the fun part, clothing allowance when managing came in handy.
    The challengesStores closing suddenly with very little notice.
    5.0
    Warehouse Supervisor
    Nov 2024
    Moorabbin VIC 31891 to 2 years in the role, former employee
    Great workplace to have fun and family kind of atmosphere.
    The good thingsPositive Environment
    The challengesFrequent Changes and IT issues
    2.0
    Retail Assistant
    Nov 2022
    1 to 2 years in the role
    Not the best, not the absolute worst - could go either way
    The good thingsStaff discount was good, and that was about it
    The challengesHorrible toxic staff members which managers don't deal with properly. Management unfriendly and unsupportive. KPIs were often unobtainable and there was a huge focus on this. Systems are super old and clunky.
    5.0
    Operations Manager
    Feb 2022
    1 to 2 years in the role, former employee
    Best Retailer in Australia, Fantastic people culture and leadership support
    The good thingsAmazing culture, caring executive and leadership at at levels, fantastic support, great work life balance, realistic goals and expectations with ongoing training and coaching. Hands down one of the best retailers to work for in Australia. They actually do what they say as per their values and vision and care for employees.
    The challengesDespite of having to face the usual challenges similar to any retail environment the support and state and regional management made it so much easier to navigate through them. Salary isn’t competitive.
    2.0
    Office
    Jan 2022
    Less than 1 year in the role, former employee
    Excellent experience
    The good thingsExcellent colleagues, offers flexibility and independence in work
    The challengesGood work is not recognised everything depends on personal relationships.
    5.0
    Store Manager
    Mar 2021
    3 to 4 years in the role, former employee
    Very supportive Company
    The good thingsVery fair. Good morals.
    The challengesYou had to work to reach KPI's and target's but if you make it fun, it's not too hard - higher management is very supportive to help you get there
    1 person found this helpful
    2.0
    Retail Sales Assistant
    Mar 2020
    5 to 6 years in the role, former employee
    I wouldn't recommend.
    The good thingsThe coworkers were friendly
    The challengesManagement treat you like another number. Massive expectations with no thanks or acknowledgement. No sense of positive work atmosphere from upper management, no social events or opportunities to work with other staff. Often working on your own even in significant sale events. No training opportunities. No commission or opportunities to make extra money. Minimum wage only. Difficult when you want to take leave.
    3 people found this helpful
    4.0
    Store Manager
    Mar 2020
    Was a great company to work for and only reason I left was the store closed down
    The good thingsDiscount and managers salary is good
    The challengesNever got a tea break in 3 years
    1 person found this helpful
    5.0
    Retail Sales Assistant
    Mar 2020
    current employee
    One of the best jobs I have ever had.
    The good thingsThe people are so lovely to work with! It makes it so easy to go into work knowing you’re going to have a good day with some pretty amazing people
    The challengesRemembering all the information about the jeans, there is A LOT of it haha
    5.0
    Casual team member
    Mar 2020
    Less than 1 year in the role, current employee
    I love working for Jeanswest very friendly staff members great culture to work for
    The good thingsManager and the work colleagues are very helpful. It’s like working with best friends.
    The challengesSelling men’s and ladies clothes are very easy as long as you know your product knowledge.
    5.0
    Store Manager
    Mar 2020
    5 to 6 years in the role, current employee
    Great work place and life long friends met
    The good thingsGreat work environment
    The challengesNot enough communication between managers and regionals
    5.0
    Store Manager
    Mar 2020
    Less than 1 year in the role, former employee
    Learnt heaps and met some amazing people!
    The good thingsGreat environment to work in.
    The challengesVery easy going workplace, not many challenges.
    5.0
    Store Manager
    Mar 2020
    5 to 6 years in the role, former employee
    Amazing!!
    The good thingsGreat teams, Great regionals, Great atmosphere
    The challengesThe current retail situation is hard on everyone, especially JW because they are such a great company to work for.
    2.0
    Product Manager
    Mar 2020
    Less than 1 year in the role, former employee
    Did not enjoy the experience
    The good thingsThey gave time in lieu
    The challengesCompany went into voluntary administration
    2.0
    Customer Service Representative
    Mar 2020
    1 to 2 years in the role, former employee
    Staff discounts are a great perk, the team of people you get to meet and work along side of are amazing, however, the company's management style needs a lot of work - too many people get overworked and underappreciated.
    The good thingsStaff discounts were amazing and the friendships developed working with a range of different team members.
    The challenges- Being micromanaged, and treated like another a number by the company's management. - Not being given any further learning opportunities. - Having to work in an environment that purely picks on people's flaws and disguises this as 'constructive' criticism. - Having to compete for and hustle to get decent shifts, because the stores are given too low a budget for fair work hour contracts for permanent part timers.
    1 person found this helpful
    4.0
    Sales Assistant
    Mar 2020
    Less than 1 year in the role, current employee
    Love my job after quite a few headaches learning everything.
    The good thingsGreat staff discount. Friendly staff
    The challengesInformation that has to be logged into computer every day and continuing to add more. Computer program is very confusing. Training not so great.
    1.0
    Senior Manager
    Mar 2020
    1 to 2 years in the role, former employee
    A rudderless boat
    The good thingsDenim product is actually good quality and customers are mostly loyal.
    The challengesManagement has no strategy and no interest in development of it's staff. New owners are exactly same as previous so don't expect any change to values or culture.
    4.0
    Store Manager
    Mar 2020
    3 to 4 years in the role, former employee
    Many ups, many downs, but overall wouldn’t change a thing!
    The good thingsThe people are wonderful! Going to work everyday is so much easier when you can feel supported by your peers and management team.
    The challengesThe retail industry has been particularly difficult over the past year or two and the effects can certainly be felt at work.
    5.0
    Sales Assistant
    Mar 2020
    Less than 1 year in the role, former employee
    Was an amazing opportunity to work with this company.
    The good thingsThe people I got to work with and the comprise on what days to work and hours.
    The challengesI did find that I started at the same time as another employer same age and she was paid a lot more then I was and I did bring it up multiple times with the management and nothing was done about it.
    5.0
    Ppt team member
    Mar 2020
    1 to 2 years in the role, former employee
    The best job I’ve had so far
    The good thingsI worked with an amazing team, and we considered it family.
    The challengesSometimes it was difficult to deal with some of the regular customers who only wanted to talk, however that comes with the job
    3.0
    Store Manager
    Nov 2019
    1 to 2 years in the role, current employee
    Work life balance nonexistent .
    The good thingsArea Manager is Amazing!
    The challengesLow staff availability AX or POS always down, technical issues are so frequent that manual trading is done alot more than it should be.
    1 person found this helpful
    5.0
    Manager
    Nov 2019
    3 to 4 years in the role, current employee
    Great company and bonuses
    The good thingsGreat quality clothing
    The challengesSelling bigger sales in hard times.
    1.0
    Sales Assistant
    Nov 2019
    3 to 4 years in the role, former employee
    Very bad employee
    The good thingsThe discount on clothes was good
    The challengesManagement don’t support their staff
    1.0
    Designer
    Nov 2019
    1 to 2 years in the role, former employee
    After 8 years in the industry, this was the final nail in my fashion industry coffin.
    The good thingsThe people were great.
    The challengesManagement were extremely unclear of direction they were wanting to take the collections in. They were very scared to try anything new and I believe the product and sales have suffered terribly as a result.
    1 person found this helpful
    1.0
    Retail Sales Associate
    Nov 2019
    High hopes and dreams only to be degraded by temp management.
    The good thingsThe opportunity to work with such a fantastic community of mixed cultures and walks of life.
    The challengesTo get by with virtually no training and watch higher up staff take credit for your hard work in the sales department. Minimal hours given, when more were guaranteed in the interview. Trying to keep a smile and positive attitude when being put down by temp management.
    4.0
    Manager
    Nov 2019
    1 to 2 years in the role, former employee
    I loved working for jeans west, perks were great, team was great
    The good thingsI loved working with like minded people Had a great team
    The challengesHigher management was a challenge especially giving extra help on merchandising with limited staff.
    4.0
    Sales Assistant
    Nov 2019
    3 to 4 years in the role, former employee
    One of the better retailers to work for
    The good thingsThe community environment made by the people you work with, perks are decent, shift availability is good, well organised, mostly well managed.
    The challengesVery little flexibility, ruthless with shutting stores and making people redundant, witnessed loyal team members treated poorly upon leaving.
    2.0
    Senior Sales Associate
    Oct 2019
    Less than 1 year in the role, former employee
    Good for short term but wouldn't stick around for long
    The good thingsFriendly customers and had a good store manager
    The challengesSenior staff members were on a powertrip. Won't do anything about rude or useless staff members
    1.0
    Sales Assistant
    Oct 2019
    1 to 2 years in the role, former employee
    Overworked and underappreciated
    The good thingsThey predominately only hire permanent staff which makes for job stability
    The challengesThe company is extremely disorganised due to trying to cut costs in all places. This has impacted everything from the quality and amount of stock to sell to shifts not being adequately covered by staff because of low wage allowances. If you work anywhere but the major shopping centres, the vast majority of your shifts will be by yourself, therefore it is extremely challenging to take your legally entitled breaks or go to the restroom. Given that the vast majority of staff are permanent combined with low numbers of staff per store, it is extremely hard to cover shifts and leads to staff being overworked.
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