JLL
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    JLL
    (156 reviews)
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    Company Reviews

    Working at JLL

    2.8156 ratings in total
    5
    28
    4
    28
    3
    22
    2
    33
    1
    45
    66%
    Rate salary as high or average
    46%
    Employees recommend this employer to friends
    Work/Life balance
    2.9(155 ratings)
    Career development
    2.8(155 ratings)
    Benefits & perks
    2.2(154 ratings)
    Management
    2.5(155 ratings)
    Working environment
    3.0(154 ratings)
    Diversity & equal opportunity
    3.1(154 ratings)
    Ratings for JLL are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 156 reviews sorted by most recent
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    5.0
    Procurement Manager
    Mar 2026
    All Melbourne VIC4 to 5 years in the role, former employee
    Great people and fantastic company to work for
    The good thingsI enjoyed working with people and the freedom I was given to grow
    The challengesWorkload can be daunting at times
    1.0
    Mailroom Coordinator
    Feb 2026
    Burwood East VIC 3151Less than 1 year in the role, former employee
    Steer clear of this place- nobody cares about you here and you are expendable to them.
    The good thingsVery nice office space even though it is not JLL's.
    The challengesHorrible company to work for. I was signed on for 1.5 weeks as sick cover. Then I was told by JLL they thought I was there for a month. My contract showed 1.5 weeks and that is all I signed. The boss said they would get in touch with the agency to correct my end date on the contract. That was at 1 P.M. By 6 P.M. I was getting a call from my agency saying I had been fired because they wanted someone more long term. It is completely confusing. They also said I lacked initiative. How could I when the person training me didn't even know I was coming until I showed up and she only worked there for a month and didn't know how to train me? Further, I did not have security access to most of the rooms and did not have a computer so I could not accomplish any tasks if I was even given any (which I wasn't). There are literally six people that need to be contacted to get anything done at this company. The most disorganised and convoluted place I have ever been in.
    6 people found this helpful
    5.0
    Procurement
    Oct 2025
    Sydney NSW 20001 to 2 years in the role, current employee
    Full of opportunity, is what you make of it.
    The good thingsGood people, training, systems, leaders and values.
    The challengesGlobal matrixed structure can be challenging.
    2 people found this helpful
    2.0
    Project Manager
    Oct 2025
    Melbourne VIC 30001 to 2 years in the role, former employee
    Convoluted structure, poor systems, plus focus on making money over delivery for the client.
    The good thingsMany good people, nice office in Melbourne CBD, opportunities for movement due to size of the organisation.
    The challengesPoor program objectives, though the client was more to blame for this. Antiquated IT systems, limited managerial support, overly complicated and dysfunctional divisional hierarchy, plus a focus on making money over delivery for the client.
    3 people found this helpful
    1.0
    Corporate Services Associate
    Aug 2025
    Sydney NSW 20004 to 5 years in the role, former employee
    A polished exterior hides a toxic culture driven by cliques and control rather than merit.
    The good thingsThe office space is lovely, as are the views.
    The challengesThe shared services space has a culture that is very clique-driven at the top, where advancement depends less on merit and more on who you know and the connections you hold. Promotions and opportunities rarely reflect performance. Leadership style is controlling and passive-aggressive, though this behaviour often stays hidden unless you’re in the immediate team. Leaders deliberately hire beneath them to maintain control and keep dissent in check
    7 people found this helpful
    5.0
    Administration Manager
    Jul 2025
    Chullora NSW 21902 to 3 years in the role, current employee
    I had a good support from JLL team
    The good thingsI am working with a very good team
    The challengesDealing with rude customers
    1 person found this helpful
    3.0
    Portfolio Analyst
    May 2025
    Sydney NSW 20008 to 9 years in the role, current employee
    overall not bad experience as far as work life balance concerned. if you looking for growth and good money, go somewhere else.
    The good thingsCulture, flexibility
    The challengessalaries are not as per the mark. if you need flexibility accept the lower wages.
    2 people found this helpful
    2.0
    Administration Role
    Mar 2025
    Perth WA 60009 to 10 years in the role, former employee
    Don't seem to care about the workers - all about the money. Being told that I was going to be micromanaged was enough for me to leave.
    The good thingsThe people that I worked with everyday were great
    The challengesEverytime I went for a different position the pay was the same as what I was currently earning. If I wanted to get a pay rise I had to put it in writing. I was basically on a junior wage the whole time I worked there.
    6 people found this helpful
    1.0
    Workplace
    Feb 2025
    Acton TAS 7320Less than 1 year in the role, former employee
    JLL does not care, influenced by who you know system, not merit.
    The good thingsSome good people in the company
    The challengesUnfair, biased poor management
    5 people found this helpful
    2.0
    Change Manager
    Feb 2025
    Sydney NSW 2000Less than 1 year in the role, former employee
    Potential to be a great workplace, if you find the right team and leaders.
    The good thingsGreat office, workplace events and overall culture (when you zoom out).
    The challengesReactive team culture - 'doing' mindset prevails. Raised internal and external issues to no avail. Expected to simply follow instructions like a junior at times, then expected to solve big problems on own at other times. Low frequency of feedback, even when asking after it. Not a coaching culture.
    4 people found this helpful
    1.0
    Front Office Receptionist
    Jan 2025
    All Sydney NSWLess than 1 year in the role, former employee
    Terrible company JLL that doesn't care about their staff.
    The good thingsNothing about it. It could have been good but they didn't listen to my needs or job requirements due to medical issues.
    The challengesThey said my role was at a different location, doing a different job but put me in a role that was totally unsuitable for me on personal and medical reasons in a completely unsuitable location and company.
    6 people found this helpful
    1.0
    Manager
    Oct 2024
    Canberra ACT 2600former employee
    generally, bad company run by bunch of unprofessional.
    The good thingsnot good to find future job
    The challengesnot professional development. the ppl you work with are not professional, low pay.
    5 people found this helpful
    3.0
    Building Manager
    Oct 2024
    Sydney NSW 20001 to 2 years in the role, former employee
    5/10 Maybe I have not explored other parts of the works/ Business and Teams
    The good thingsWork Mates, Autonomy, Flexibility
    The challengesThe director is very profit-oriented. They can go out of their way to renew contacts but would not bother to say hello to their own team.
    3 people found this helpful
    1.0
    Centre Manager
    Aug 2024
    Richmond VIC 3121Less than 1 year in the role, former employee
    My experience was very poor that i had no choice but to resign after 10 weeks
    The good thingsi dont have much to say that is positive
    The challengesnot a company that stands by their contractual obligations - upper management untrustworthy. Leadership not supportive. Signed a contract which company did not adhere to. After many discussions refused to adhere to contract terms and conditions.
    18 people found this helpful
    1.0
    Facilities Coordinator
    Jul 2024
    New Auckland QLD 4680
    horrible to be precise, it was horrible. poor management and constant degrading comments, no positives - just do this and shutup, makes you feel like a robot
    The good thingsthe team, some were good and some freedom
    The challengesbeing micro managed from distance training connecting with team everything
    14 people found this helpful
    1.0
    Facilities Coordinator
    Apr 2024
    Brisbane QLD 4000
    Honestly been here for 6 months and I think it is laughable to be considered a good company to work for. Ive had alot of key experience with other companies and this field of JLL called work dynamics is shocking.
    The good thingsHonestly the clients are quite nice to deal with. Thats all.
    The challengesJLL processes, Virtually no real training, upper management not helpful or care for others...
    20 people found this helpful
    1.0
    Facilities
    Jan 2024
    South Penrith NSW 27503 to 4 years in the role, current employee
    You are on your own with management not listening.
    The good thingsNothing. There is no good that can come from working here. It shows by the amount of staff turnover.
    The challengesManagment are so self-centered they pay no attention to staff. When something goes wrong, they are the first to cover their backs and blame the staff who tried to point out the issue. Training courses have nothing to do with your role. They advertise for roles at a lower grade than the role requires, so they can pay you less. Such a self-centered company it's unbelievable.
    2 people found this helpful
    1.0
    Casual Mall Leasing Executive
    Nov 2023
    Toowoomba QLD 43503 to 4 years in the role, former employee
    The first few years were great, the last 12 months was terrible. Overall, would not recommend.
    The good thingsThe small team I worked in.
    The challengesThe higher up management
    11 people found this helpful
    1.0
    Finance Manager
    Nov 2023
    Melbourne VIC 3000
    Overloaded with work and close to breaking point. Family life is falling apart as im working even on weekends.
    The good thingsAllows working complete remotely. Good career exposure to varied base of clients.
    The challengesWorking long hours and have to constantly correct mistakes of external contractors. Im working close to 80 hours a week, spilling over to weekends for creating financial reports. Cannot have a normal family life working for a company like this.
    22 people found this helpful
    1.0
    Facilities Maintenance Officer
    Nov 2023
    Canberra ACT 2600
    The training that is provided by HR is not related to your job, poor management skills and lack of communication.
    The good thingsCan't think of any, not recommended for anyone to join this company.
    The challengesNo training, lack of communication, poor management.
    18 people found this helpful
    4.0
    Receptionist
    Aug 2023
    Barton ACT 2600
    When I started the role I had no prior experience with reception at this level, but over time with the training and on boarding provided I quickly learnt my way. The amount of support I received from my manager, supervisor, and work colleagues was amazing, I feel as though my questions are always answered and welcome. Over all - I would highly recommend this company to any of my family or friends.
    The good things- A surplus of training is provided within the company (this is with any role). - All jobs are advertised to people within the company at all times. - The company's dynamic is phenomenal.
    The challenges- Sometimes, there is too much training, however, I understand the need for this much training and on boarding tasks.
    1 person found this helpful
    5.0
    Corporate functions
    Jul 2023
    Sydney NSW 2000
    JLL is a great place to work!
    The good thingsPeople, culture, office environment, career opportunities
    The challengesNeed to improve gender diversity but the firm is committed to this by actively hiring a dedicated resource for this area.
    1 person found this helpful
    2.0
    Assistant
    May 2023
    Sydney NSW 2000current employee
    Good pay, a lot to learn but some people were not very welcoming
    The good thingsA lot to learn and good training, older staff were very kind
    The challengesNot a very diverse workplace, extremely cliquey and a lot of the managers are not approachable
    14 people found this helpful
    1.0
    Building Manager
    May 2023
    Sydney NSW 2000Less than 1 year in the role, former employee
    unfair dismal and harsh management
    The good thingsterrible work environment... too much politics in management and not treated respectfully
    The challengesthe company and management
    15 people found this helpful
    1.0
    Facilities Coordinator
    Apr 2023
    Sydney NSW 2000
    Big Mistake. Wasted more than 2 years in a thankless role and company.
    The good thingsNothing. I could not think of anything.
    The challengesAll team members from management giving their work to me. Makes it over occupied for me and my job rating is given as per my work duties. Eventually, you end up doing 3-4 jobs and get paid salary lower than market average for my role. JLL HR never contact you to find out if team member is facing any difficulties. Expect me to available 24/7 when i am not assigned FMOD role.
    24 people found this helpful
    4.0
    Junior Construction Project Manager
    Feb 2023
    5 to 6 years in the role, current employee
    Happy and safe work place.
    The good thingsProfessionalism, friendly/support with team members , documentation and procedures and knowledge sharing with each other.
    The challengesNot to be called as challenge, More number of opportunities for internal growth.
    3 people found this helpful
    1.0
    Project Manager
    Jan 2023
    Circus
    The good thingsWorking from home, some of the people
    The challengesNot an inclusive environment at all, low pay, no career advancement, no genuine training
    12 people found this helpful
    1.0
    Administration Officer
    Nov 2022
    former employee
    Worst experience of my life. Spent my whole time overworked even during weekends. Please don’t work with them they only care about business little did they know if don’t look after your employee business won’t last long.Within 6 months almost 80% of employee turnover.
    The good thingsNothing good expect I had my supportive coworker
    The challengesEverything is challenging, no proper training, poor management, selfish leaders, HR only for business.
    9 people found this helpful
    1.0
    Finance Director
    Mar 2022
    7 to 8 years in the role, former employee
    Career was stalled
    The good thingsOften said but very true in this case. Great people
    The challengesHeavy work load Clunky Finance Systems APAC dominance. They don't care about the Australia market. Profit only all decisions are regional based, They seem to have a B team in Asia that dominates all the decisions taken locally in Australia - very very frustrating
    11 people found this helpful
    1.0
    Manager
    Mar 2022
    Worst experience in my working history
    The good thingsPeople that used to work there before they all left
    The challengesWhere do I start, honestly too many to mention without writing a 763 page book
    16 people found this helpful
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