Liberty Financial
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    Liberty Financial
    (53 reviews)
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    Company Reviews

    Working at Liberty Financial

    3.853 ratings in total
    5
    30
    4
    6
    3
    3
    2
    3
    1
    11
    89%
    Rate salary as high or average
    74%
    Employees recommend this employer to friends
    Work/Life balance
    3.8(53 ratings)
    Career development
    3.8(53 ratings)
    Benefits & perks
    4.1(53 ratings)
    Management
    3.5(53 ratings)
    Working environment
    3.9(53 ratings)
    Diversity & equal opportunity
    4.1(53 ratings)
    Ratings for Liberty Financial are shared as-is from employees in line with our community guidelines

    Reviews

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    1.0
    Service Specialist
    Apr 2026
    Melbourne VIC 3000Less than 1 year in the role, former employee
    Good first job, do not stay here.
    The good thingsFree lunch and some great people to work with.
    The challengesCompany needs to invest in a training program. Buddy systems are not appropriate, especially when you are dealing with people's finances. HR is toxic and will gaslight you if they deem you a non-conformist, they make promises and constantly lie when held to account, also will bribe you with a good review for a free jacket. Technology issues aplenty. No clear pathway for career progression. Undertrained staff and service department is treated like dogs.
    1.0
    Technology Specialist
    Sep 2025
    Melbourne VIC 30006 to 7 years in the role, current employee
    The workplace is highly stressful, with staff working under burnout, managers treating employees as disposable numbers unless they happen to personally like them, enforcing a culture of micromanagement and control, mandating after-hours “pizza sessions,” and eliminating any genuine flexibility.
    The good thingsThe team is great, high performance team, friendly, teamwork and approachable people
    The challengesThe management demonstrates a lack of clarity and effective communication, often failing to inform teams and the wider company of important changes. Staff are moved between roles without proper consultation, and when consultation occurs, there is no genuine opportunity to decline. Behind-the-scenes plotting and a misleading portrayal of diversity further undermine trust. Employees are pressured to attend after-hours events despite promises of flexible work. In reality, the CCO (HR) monitors office attendance closely, reinforcing an outdated culture of control and micromanagement. Monthly reporting on office presence takes precedence over actual results, regardless of performance. Staff who are personally disliked face unfair treatment, even at senior levels. Tech GM frequently changes his mind and employs a manipulative management style, ensuring that anyone he decides he dislikes is ultimately removed. He will go out of his way to interfere in other departments to push such outcome.
    4 people found this helpful
    1.0
    Service Specialist
    Jul 2025
    Melbourne VIC 3000-1 to 0 years in the role, current employee
    Do not apply if it is for a role in service, sales, products and motor.
    The good thingsA great company to grow in the lending 'NON BANK' industry
    The challengesEvery aspect the has been as a positive is hiding a false narritive that seems like a benefit at this workplace. eg. 'free food' - from a deli that is unhygenic and makes you sick.
    4 people found this helpful
    2.0
    Head Office
    Aug 2024
    Melbourne VIC 3000former employee
    Decent job, until it's not - better hope you're a "cultural fit"
    The good thingsGood pay, good benefits (although not as good as they advertise tbh), free lunch, ability to work from home.
    The challengesThere's a forced positivity and forced fun in everything they do. It's not about making an environment where people want to spend time together and bond with their team, it's about giving the appearance of this. There's no set KPIs - it's all wishy-washy and not communicated with you at all. Expectations seemingly change on the roll of a dice. Noone tells you expectations have changed either. One performance review, everything is fine. The next you're being told you're not delivering, despite no conversations about this prior. Career progression is all about getting your manager to like you rather than actually doing your job effectively. They'll put people into management positions based on 'vibes' when they have quite literally no experience in the department they're managing. As others have mentioned, it's a decent job until it's not. Once they decide you're not fitting the culture or whatever new expectations there are, you're done and there's literally nothing you can do to change it.
    6 people found this helpful
    1.0
    Website Developer
    Feb 2024
    Melbourne VIC 3000Less than 1 year in the role, former employee
    Eat until you drop, or get fired
    The good thingsFood! They feed you as much as possible. Offices are modern and spacious.
    The challengesStaying past orientation. Management is not very open or honest
    4 people found this helpful
    1.0
    Anonymous
    Dec 2023
    Melbourne VIC 3000
    Culture is what it is and at Liberty you must fit within their Culture
    The good thingsFree Daily lunches, morning teas.
    The challengesBeing yourself, having an opinion. If you don't fit within the Culture, you are managed out !!
    7 people found this helpful
    5.0
    Software Developer
    Dec 2023
    Melbourne VIC 30001 to 2 years in the role, current employee
    The best experience I’ve had so far in the corporate world.
    The good thingsAmazing working environment. Beautiful perks. Collaborative community
    The challengesKeeping up with technology and applying it at work.
    1 person found this helpful
    1.0
    Finance Role
    Aug 2022
    Great until it's not
    The good thingsMost people are great to work with - social environment.
    The challengesLow salary. A lot expected for little compensation. Lack of support. Disappointing leadership.
    7 people found this helpful
    5.0
    Current employee
    Sep 2020
    3 to 4 years in the role, current employee
    A company who really cares about its people!
    The good things- Bunch of amazing humans! Everyone is super warm, friendly and helpful, a real feeling of community! Plus unpretentious. - Great opportunities for career development, cross department learning and exposure to the broader business - Excellent benefits - gym and private health subsidy, fresh fruit and snacks, free yoga & meditation, cultural lunches, during COVID AMAZING weekly care packages - Awesome culture - monthly social events, sporting events, team challenges, even during COVID, team challenges, fun slack channels, virtual parties - everything to keep our unique culture alive!
    The challengesStaying away from the candy bar!
    5.0
    Finance Department
    Jul 2020
    Less than 1 year in the role, current employee
    The best company I've worked for, the culture is great at Liberty!
    The good thingsA very inclusive, warm and welcoming organisation. You feel really valued at Liberty and supported by management. There are great perks and treats as well as offering a good work/life balance. Opportunities for career progression and additional learnings/training are also supported and encouraged.
    The challengesThe office space is quite old however some levels are going through a renovation.
    5.0
    Development Coach
    Apr 2020
    Less than 1 year in the role, current employee
    What more could you want - Liberty is a supportive, fun and dynamic place to work.
    The good thingsManagement is supportive and encourages you to learn and develop your career. The company genuinely cares for you and your family. It's a fun, dynamic place to work with a great culture and staff benefits.
    The challengesLiberty is an agile workplace - that may not suit everyone.
    1.0
    Manager
    Mar 2020
    Avoid
    The good thingsFruit and vegetable platters
    The challengesToxic environment prevails
    2 people found this helpful
    5.0
    EA
    Mar 2020
    The best decision I ever made!
    The good thingsGreat social and inclusive culture, exceptional support for return to work Mums, development and leadership opportunities, staff benefits.
    The challengesThe fast paced, customer focussed and accountable environment will not suit everyone but it provides a fabulous opportunity for personal growth and development.
    3.0
    Finance Officer
    Feb 2020
    5 to 6 years in the role, former employee
    Overall a very positive experience
    The good thingsCEO is very philanthropic and generous with his staff and really tries to make a positive work environment for all his staff.
    The challengesExtremely demanding in terms of hours required to meet work output expectations. Staff are moved around to different positions within the company often without consultation or any real choice in the matter.
    1 person found this helpful
    5.0
    Loss Mitigation Officer
    Nov 2019
    3 to 4 years in the role, former employee
    The absolute best, most supportive, most friendliest and caring workplace I've ever been involved with!!
    The good thingsUnbelievably supportive - Liberty as a whole genuinely care for you and your family. They gave me incredible work life balance and they went out of their way to support me through very tough times. I've worked in so many different fields and other companies, still cannot believe how different they are. Great environment and culture - The staff are very welcoming and right from the start you can sense it was a good place to work at. I can still remember my first day receiving a signed welcome card by the whole department. Managers - Finally I can say for the first time I didn't feel like a work horse and just trying to get through another work day. They are all supportive, help you grow in your role and allow you to move to other departments and help with all your training needed. I believe this company sets the tone for every other company on how to be because the way I was treated, trained and felt there, they got the best and I got the best. Inclusive - Liberty are really big on making everyone feel comfortable in the workplace. It didn't matter your race, religion or background there was no difference there. They really do an amazing job with this. The HR team are very involved with every person to make sure they are comfortable, safe and happy in their roles, sometimes you pinch yourself thinking you work in a finance company like this. Learning opportunities - The place never felt boring. You can constantly learn, take on new roles. Imagine working at a place that pays well, treats you like family and continues to help you grow into your career. This is the place.
    The challengesGained too much weight with all the food that they keep giving out.
    5.0
    Principal Software Development Engineer
    Jun 2019
    1 to 2 years in the role, former employee
    Feels more like a family than a company
    The good things► A very diverse and interesting place to work, with really friendly people. ► Teams are empowered through their Principal Leads to make the changes they need in order to succeed. ► The best company lunches and family days I have ever experienced. ► Management will go out of their way to support a work life balance. ► Work directly with the customers to implement the changes they need. ► Have their very own Caesar.
    The challenges► Company is large enough that enterprise architecture requires more and more agreement. ► Complexities associated with any Lending institution migrating to cloud infrastructure.
    5.0
    Software Engineer
    May 2019
    1 to 2 years in the role, current employee
    Liberty cares about me and I have a sense of belonging for the first time in my career.
    The good thingsLiberty cares about it's Community and focused on Customer outcomes. It is a progressive business in both product and people centered workplace practices. I could not imagine working anywhere else again.
    The challengesChallenges come from external with the constant changing needs of our customers in both service and expectation but that is the nothing new.
    1.0
    Team Leader
    May 2019
    Less than 1 year in the role, former employee
    Some good times, but the management style and toxic politics left a very bad taste in my mouth - would not recommend
    The good thingsFood, family days, everything is good until you decide to think for yourself
    The challengesMainly a combination of mushroom and seagull management styles .. mushroom: keep you in the dark and feed you sheet, seagull: fly in, sheet all over everything and fly out. Speak up about anything and you’ll be managed out.
    6 people found this helpful
    2.0
    Network Partnership Manager
    May 2019
    1 to 2 years in the role
    More cult than culture
    The good thingsReasonably good interaction with aggregator groups
    The challengesMicro management of staff
    3 people found this helpful
    2.0
    Customer Support Role
    May 2019
    All talk
    The good thingsGood people work there
    The challengesEntrenched fear based decisions
    2 people found this helpful
    4.0
    Information Technology
    Apr 2019
    1 to 2 years in the role
    No regrets having spent time there, a great learning opportunity.
    The good thingsThey have policy of moving staff around the business so if you stay a long time you will learn a lot about different aspects of the business. Talent is recognised and retained. Executives are extremely capable and knowledgeable of the industry.
    The challengesThe business is run very efficiently, with behaviours and practices tightly controlled. This can create a stifling environment which doesn't suit everyone.
    5.0
    Systems Engineer
    Mar 2019
    Less than 1 year in the role, current employee
    Time flies, when you have fun
    The good thingsRotations: It is the only company I've worked so far, where you get to sit with every single business units, and learn how they all work together Welcoming colleagues: Everyone in Liberty is really welcoming and always happy to assist new starters Dynamic: You will be challanged almost everyday and, if willing, can learn new things Realistic Project Deadlines and supportive management: All projects have realistic deadlines, and management is always happy to support in case of any roadblocks Monthly Mingle and 2 annual parties 2 Yoga sessions: 3 times a week
    The challengesTo keep up with all the benefits and fun
    1 person found this helpful
    1.0
    Marketing Specialist
    Oct 2018
    3 to 4 years in the role, former employee
    If you're unemployed and need a job ... well you aint got nothing to lose.
    The good thingsGreat money and a nice view.
    The challengesBizarre culture, one minute they love you, the next you're out the door cause management have decided you're no longer 'a cultural fit'. Absolutely obsessed with data and details. Terrible open plan offices, small desks and very noisy.
    4 people found this helpful
    5.0
    Lending Officer
    Aug 2018
    5 to 6 years in the role, current employee
    Employee
    The good thingsGreat working environment! Fun & friendly teams to work with. Agile and flexible team dynamic which allows a great learning environment.
    The challengesChanging industry conditions
    5.0
    Team Leader
    Aug 2018
    5 to 6 years in the role, current employee
    Good opportunities for growth in a fun and dynamic environment.
    The good thingsThe company invests highly in it's people which shows in employees attitudes and their work ethic. Staff are happy and always willing to help each other out. The culture also supports and nurtures innovation which keeps the work interesting and promotes interpersonal development.
    The challengesHighly dynamic environment so if you struggle with change it would not be for you.
    5.0
    HR Business Partner
    Mar 2018
    Less than 1 year in the role, current employee
    Happy coming into work each day
    The good thingsLiberty has a very special company culture which makes you feel welcomed and supported from day one. Career growth, collaboration, learning and development are always encouraged from the business leaders.
    The challengesAs a business that is constantly growing, getting your head around each area of the organisation can be challenging.
    5.0
    Marketing
    Mar 2018
    Amazing growth, fun and friendships...
    The good thingsLiberty is a really fast paced environment where you really can set your own path for your career aspirations. Rapid growth offers a world of opportunities for those looking to join and ride the wave, whilst existing staff have new doors open for those who have earned it. It's not about tenure but rather the contribution that counts!
    The challengesLiberty's agility isn't for everyone. Those who are used to rigid operational frameworks and management will probably find themselves out of water.
    4.0
    officer
    Mar 2018
    Amazing Opportunity
    The good thingsCollaborative working environment where you have the opportunity to learn from smart like-minded hard working professionals
    The challengesMy experience has been all positive. Even through the company has grown and changes over the years, the core culture has not
    5.0
    Technolgy
    Feb 2018
    1 to 2 years in the role, current employee
    Awesome
    The good thingsThe people at Liberty are awesome and everyone is actively encouraged, empowered and supported to learn to be the best of themselves. The extent of personal and career growth opportunities cannot be overstated.
    The challengesIf you think you know it all, or don’t like collaborating, Liberty can be challenging, but if you have an open mind and want to succeed as a team there are no challenges I can think of.
    5.0
    Senior Web Developer
    Feb 2018
    3 to 4 years in the role, current employee
    Corporate benefits, startup attitude
    The good thingsGreat supportive culture, you're really part of a team that can make a difference in the company. You can talk to anyone in the company directly.
    The challengesKeeping up with the rapid pace of change. We're constantly trying new things to see what works, and what doesn't. This is on top of the already fast-paced software changes.
    1 person found this helpful
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