Lion Finance
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    Lion Finance
    (15 reviews)
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    Company Reviews

    Working at Lion Finance

    3.115 ratings in total
    5
    6
    4
    0
    3
    2
    2
    3
    1
    4
    67%
    Rate salary as high or average
    47%
    Employees recommend this employer to friends
    Work/Life balance
    3.2(15 ratings)
    Career development
    2.8(15 ratings)
    Benefits & perks
    3.0(15 ratings)
    Management
    2.9(15 ratings)
    Working environment
    3.3(15 ratings)
    Diversity & equal opportunity
    3.7(15 ratings)
    Ratings for Lion Finance are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 15 reviews sorted by most recent
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    5.0
    Account Manager
    Nov 2025
    Adelaide SA 50008 to 9 years in the role, former employee
    I still miss working here
    The good thingsThis was the best place I have ever worked at
    The challengesMaking target but there was support there
    2.0
    Anonymous
    Feb 2020
    5 to 6 years in the role, current employee
    Analytical driven company with lacking infrastructure, opportunity of growth, and a company that lacks any form of proper communication.
    The good thingsThe atmosphere, the people, the coffee machine.
    The challengesManagement dysfunction, communication, career opportunities, lack of ethical thinking and understanding.
    5.0
    Debt Collection Officer
    Nov 2019
    3 to 4 years in the role, former employee
    Great
    The good thingsManagement are so understanding
    The challengesIts debt collection so can be a challenge however they are always there to help
    3.0
    Accounts Receivable Officer (Representative)
    Jun 2019
    1 to 2 years in the role
    Gruelling and demanding job with the only upside being the work cuture
    The good thingsFantastic work culture. No corporate ladders or political hierarchies. Central location with nice offices, plenty of natural light. Bonuses and incentives.
    The challengesDiallers, diallers and more diallers. Demanding and difficult customers. Initial training is extensive but does not prepare you for the difficult job of collecting purchased debt. Bonuses are ever-changing and difficult to interpret. Limited opportunities for career progression. No email contact with customers.
    3.0
    account Representative
    Oct 2018
    1 to 2 years in the role, current employee
    Don't get sucked in
    The good thingsMy teammates make it bearable
    The challengesMiddle management exists just to p1$$ me off, they are more of a hindrance than help, KPI's and monthly targets are ridiculously high, if you work part time they just do not give a s#1t about you if you wish to change something about your work schedule.
    2.0
    CSO
    Jul 2018
    9 to 10 years in the role, former employee
    Good from training point of view only the training wasn't required by the time you go on the floor to start working there was a full retrain
    The good thingsThey pay well and the bonuses are fine when paid
    The challengesTrying to get past all the disrespect from management.
    1.0
    Debt recovery officer
    Oct 2017
    Less than 1 year in the role, former employee
    Debt collectors do not have to be abrasive and pushy when customers are being cooperative and paying their debts however this is not the view of the management at Lion Finance
    The good thingsNo weekend work. Office environment. Central for public transport
    The challengesDealing with disgruntled customers constantly
    5.0
    Team Leader
    Aug 2017
    3 to 4 years in the role, current employee
    Achieving results I was rewarded well
    The good thingsBonuses Culture Target set and achievable
    The challengesChanging Ezecutive management
    1.0
    Collections Officer
    Feb 2016
    1 to 2 years in the role, former employee
    Horrible.
    The good thingsNothing. It was an absolute terrible experience.
    The challengesEverything. The place was horrible.
    5.0
    Customer Service Officer
    Feb 2016
    1 to 2 years in the role, current employee
    Lion Finance is full of great people with endless training and promotion opportunities.
    The good thingsLion Finance is a great team working environment with so many oportunities to develop your career further than you would have thought when first applying for the job. There are endless coaching opportunities to better your confidence in your particular role.
    The challengesThe challenges in Lion Finance are definitely overcoming objections with customers alongside making your own decision on what's best for the company. Hitting all KPI's can be challenging but you definitely feel like you're doing everything you can when you do reach them which does turn the challenge into a great feeling!
    5.0
    Customer Service Officer
    Feb 2016
    Overall good training and support
    The good thingsGreat support for career movement
    The challengesHitting target every month
    5.0
    Customer Service Officer
    Feb 2016
    Less than 1 year in the role, former employee
    a great place to start a financial services career
    The good thingsA supportive work environment.
    The challengesHaving to cope with IT issues
    1.0
    customer service officer
    Sep 2015
    not a good place to work if you are even slightly unsure of your self
    The good thingsVery clean work space and other staff, are friendly
    The challengesDealing with very negative situations every day for 8 hours a day very draining and soul destroying position would definitely not work there again
    1.0
    CSO
    Sep 2015
    Less than 1 year in the role, former employee
    Terrible
    The good thingsBonus
    The challengesPutting up with lazy management
    2.0
    Debt Collector
    Sep 2015
    3 to 4 years in the role, former employee
    Learnt some good work experience, just not a positive environment.
    The good thingsGreat colleagues and training.
    The challengesToo much micro management and nit picking.
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