Lowes Petroleum Service
Write a review
    Lowes Petroleum Service
    (36 reviews)
    Write a review
    Write a review

    Company Reviews

    Working at Lowes Petroleum Service

    3.236 ratings in total
    5
    12
    4
    7
    3
    2
    2
    6
    1
    9
    86%
    Rate salary as high or average
    58%
    Employees recommend this employer to friends
    Work/Life balance
    3.3(36 ratings)
    Career development
    3.0(36 ratings)
    Benefits & perks
    2.8(36 ratings)
    Management
    3.1(36 ratings)
    Working environment
    3.3(36 ratings)
    Diversity & equal opportunity
    3.4(36 ratings)
    Ratings for Lowes Petroleum Service are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 35 reviews sorted by most recent
    Sort by
    most recent
    1.0
    Depot Manager
    Feb 2025
    Townsville QLD 48105 to 6 years in the role, former employee
    If you’re considering a job at Lowes Petroleum Service, be aware that while there are good employees who genuinely care, the management struggles to lead effectively. The culture isn’t supportive, and positive change is often blocked. It can be frustrating if you’re looking for a workplace that values its people and their efforts.
    The good thingsLowes Petroleum Service has some great employees who work hard and genuinely care about making things better. Unfortunately, their efforts are often overlooked, and they don’t always get the support they deserve.
    The challengesManagement at Lowes Petroleum Service struggles to lead effectively and improve the workplace culture. Poor decisions and a lack of direction make it hard for positive change to happen.
    5 people found this helpful
    1.0
    Customer Service Role
    Apr 2024
    All Melbourne VIC3 to 4 years in the role, former employee
    Horrible place to work for
    The good thingsEngaging with customers
    The challengesToxic environment to work in
    3 people found this helpful
    4.0
    Administration Role
    May 2023
    Goondiwindi QLD 43903 to 4 years in the role, former employee
    A workplace which challenges me to engage and strive for better outcomes.
    The good thingsStability of employment with a family orientated outlook. They offer discounted product and deals to employees. Management are keen to offer guidance and help to workload burdens.
    The challengesCommunication needs to be more effective
    5.0
    Administration Officer
    May 2023
    Toowoomba QLD 43503 to 4 years in the role, current employee
    Wonderful place to work and they are always here when you need support.
    The good thingsExcellent place to work - everyone is well supported by Management and workmates are great.
    The challengesRegional areas do have struggle with lack of experience people to fulfill jobs.
    5.0
    Information Technology Manager
    May 2023
    Pinkenba QLD 4008Less than 1 year in the role, current employee
    Overall, a great place to work!
    The good thingsExcellent internal culture- friendly, professional, respectful Staff generally are very well supported. Excellent onboarding. Stable company. Great perks.
    The challengesNot as flexible as some- with a predominantly regional workforce, they're still grappling with what formal, modern flexible workplace arrangements look like for those few working in the major urban areas.
    1 person found this helpful
    5.0
    Depot Manager
    May 2023
    Brisbane QLD 4000Less than 1 year in the role, current employee
    Definitely a business I can see myself working in long term, a friendly supportive management team with a great culture which is filtering through all employees in the business.
    The good thingsFriendly and supportive team, family business feel, safety focussed, long term partnership with BP Australia gives great job security, company history.
    The challengesKeeping up with fleet replacement, a lot is being done to renew fleet, industry wide delays in getting new equipment is challenging.
    5.0
    Tanker Driver
    May 2023
    Shepparton VIC 36305 to 6 years in the role, current employee
    Absolutely awesome company to work for, supportive staff and management teams, would recommend this company highly for any future employees.
    The good thingsExcellent company to work for, good variety of work, excellent management support, continuous ongoing training and development strategy’s to ensure a safe work environment. Recognising the efforts of employees through employees rewards programs, considerate and empathetic towards staff in difficult personal circumstances. Competitive pay rates within the industry it serves.
    The challengesIt’s just unfortunate that recruitment of new employees is often difficult due to industry shortages, making it more challenging to existing employees.
    3 people found this helpful
    5.0
    Fuel Tanker Driver
    May 2023
    Melbourne VIC 3000current employee
    I really enjoy my job, havent had a bad experience dont understand the bad reviews.
    The good thingsMade some goods friends with fellow drivers, the work is good as well. Professional and company with policies in place that keep you safe.
    The challengesDriver shortage everywhere
    1 person found this helpful
    5.0
    Tanker Driver
    Apr 2023
    Pinkenba QLD 40089 to 10 years in the role, former employee
    Best place i have ever worked
    The good thingsGreat opportunities to be had if you show initiative and put your hand up. Management would always go out of their way to help no matter what depot i spent time in, you can still find the small close knit business feel in some parts of the business. Always paid on time, Competitive Pay rates with other fuel companies, an Upper management team who treats you like an equal
    The challengesShift work - the rolling roster with the midnight starts was a killer Mobile phone policy - Never agreed with it, needs to be relaxed to at least allow music and podcasts via bluetooth
    1 person found this helpful
    2.0
    Tanker Driver
    Jan 2023
    1 to 2 years in the role, current employee
    Was good at the start, but can't and won't say that now.
    The good thingsSome of the Drivers and very little management that have driving backgrond
    The challengesThe overall roster, never the same start time (HOT swapping), always relying on drivers to be on time, fatigue management issues, the supposed fatigue cameras that don't work correctly and trigger when not required to do so then being called in to explain why the camera activated, not correctly maintained equipment always breaking down, fatigue management issues, No work life balance
    6 people found this helpful
    5.0
    HR & Recruitment
    Jul 2022
    Less than 1 year in the role, current employee
    Great workplace culture with high expectations of safety. Overall an excellent company to work for
    The good thingsLowes Petroleum has many support systems and supports employees with training and development
    The challengesStruggles with recruiting due to industry shortage
    5.0
    Depot administrator
    May 2022
    3 to 4 years in the role, current employee
    A company that prides itself on safety and has evolved over the years. The job itself is enjoyable and support is always available when needed. Great team and great people to work with.
    The good thingsVery professional company, supportive management and a company that allows opportunities to grow within the business.
    The challengesEvery new role will have its challenges starting out but management supports you.
    1 person found this helpful
    1.0
    Driver
    Apr 2022
    Money is ok, but don’t do it to yourself
    The good thingsThe driver group is good
    The challengesPoor management, trucks are rubbish, poor scheduling
    5 people found this helpful
    4.0
    Depot Manager
    Jun 2021
    You must have a strong work ethic and desire to comply with Health and Safety, I would recommend to anyone with these values to come on Board.
    The good thingsThe potential available for progression and advancement. The day to day activity is varied. Working in a company where the environment feels like family and the strong safety culture. I have no intention of going anywhere else where i know things are not done as they should be.
    The challengesIt can be challenging leading my team to uphold the high standards of the business, this requires all staff to buy into what we are trying to achieve.
    5.0
    Human Resources Role
    Jul 2020
    1 to 2 years in the role, current employee
    A great company for motivated people. Good work ethic is rewarded.
    The good thingsA variety of tasks, good level of responsibility and opportunities for advancement. Management take safety and training seriously. Requests for work-life balance considered and approved where possible and appropriate.
    The challengesThe physical distance between locations can be challenging, however the company provides many tools and software programs to overcome these issues and collaborate efficiently.
    4.0
    Store Manager
    Jul 2020
    9 to 10 years in the role, current employee
    Lowes is a great place to work, going on 10 years and no reason to leave.
    The good thingsGreat place to work. Senior management always approachable and supportive. A business that understands the balance of work and family life. A business that will never put you or themselves at risk. There is the ability to move with in the company to grow and develop, opportunities for additional training to improve ones skill set.
    The challengesA business built on great work ethics and culture. New staff that choose not to abide by company rules or policies putting us all at risk, and when exposed giving us a poor review for an error of there own.
    5.0
    Human Resources
    Jul 2020
    Almost 15 years at Lowes Petroleum Service and looking forward to many more.
    The good thingsStrong Safety ethics. Joint Venture between BP & Lowes Petroleum Service results in an excellent Balance between Corporate and a Family run Business. Locations throughout QLD, NSW VIC & TAS, supporting local communities and Businesses. Secure, well managed Business offering long term Secure employment throughout four states.
    The challengesCompleting all tasks in a given period of time.
    1 person found this helpful
    3.0
    Driver
    Mar 2020
    1 to 2 years in the role
    Ok but not fantastic
    The good thingsFantastic work mates
    The challengesManagement has no idea
    2 people found this helpful
    5.0
    Operations Manager
    Mar 2020
    Would go back tomorrow
    The good thingsGreat companion ship
    The challengesVery experienced and supportive on all levels
    1 person found this helpful
    4.0
    Fuel Tanker Driver
    Nov 2019
    3 to 4 years in the role, current employee
    My experience with Lowes Petroleum has been positive and I love the job!
    The good thingsLeft alone to do the job and provided with good equipment, strong emphasis on safety.
    The challengesManagement need to engage with and communicate more with drivers
    1 person found this helpful
    4.0
    Depot Manager
    Nov 2019
    3 to 4 years in the role, former employee
    Challenging and rewarding, don't come here if you don't want to put in 100%.
    The good thingsChallenging and given enough rope.
    The challengesThe market is tough.
    1 person found this helpful
    2.0
    Console Operator
    Nov 2019
    1 to 2 years in the role, former employee
    Good job, management made it too tough to stay.
    The good thingsThe money was great!
    The challengesManagement had favourites, would quite often blame you for things you had nothing to do with.
    2 people found this helpful
    1.0
    Transport Operator
    Nov 2019
    Less than 1 year in the role, former employee
    no work or life balance just go
    The good thingshigh wages at a cost
    The challengesmega hours lack of planning very average equipment big company should know better
    5 people found this helpful
    1.0
    Fuel Tanker Driver
    Nov 2019
    If you have a settled, stable job at the moment, stay there!!!!!!!!!
    The good thingsThe work is by far the best in the industry. If you are looking for regional work.
    The challengesThe micro managing is a distraction. Especially from managers with little knowledge of the work that you do. Getting called in the office every other day because of incidental, minute issues takes your focus away from completing your tasks. Very long hours are expected. You need fatigue management for a reason and you will use all of the hours. A tonne of duplicating paperwork makes the job twice as long as it should be. The turnover of staff that this company has, must say something about the amount of time you should expect to stay here for. If you have a stable job at the moment. Don’t leave it to come here. It’s just not worth it.
    1 person found this helpful
    2.0
    Site Manager
    Aug 2019
    1 to 2 years in the role, former employee
    It would be a good job as a casual console operator
    The good thingsThe best part of being a site manager was the people that I had working with me in store, we had a good bunch of regular customers that made it pleasant
    The challengesIt was difficult due to lack of support from those in more senior management roles, people put into senior roles with no idea how to perform even the basic tasks necessary. I was paid the same as a console operator but managing the site from front to back and despite being told when being offered the job that I would be put on permanent I was still casual after 12 Months.
    2 people found this helpful
    2.0
    Fuel Tanker Driver
    Jan 2019
    former employee
    There are better fuel companies to work for
    The good thingsDelivering fuel to some nice customers
    The challengesGetting harrassed people at service stations,no support from management with a feeling of us and them
    3 people found this helpful
    1.0
    Customer services supervisor
    Oct 2018
    1 to 2 years in the role, former employee
    Save yourself the stress and look elsewhere for a company that values what you can offer!
    The good thingsI miss the customers but leaving was the best thing about this toxic work environment.
    The challengesUpper management are one dimensional, weak, often under qualified and lack direction. Don't readily accept newcomers, poor behaviour of staff is tolerated/encouraged by upper management. Relatively outdated and backwards company. Reactive as opposed to proactive, not what you expect to hear about a petroleum company.
    4 people found this helpful
    1.0
    Fuel Tanker Driver
    Jun 2018
    Less than 1 year in the role, former employee
    Not the best job I have had
    The good thingsThe work its self and people
    The challengesYarraville terminal and local management not knowing there job
    3 people found this helpful
    5.0
    Retail site manager
    Feb 2018
    Less than 1 year in the role, former employee
    I left because I wanted to move out of the area but would go back in a minute if the opportunity was there in NQ.
    The good thingsGreat company, excellent management team. Fully supported in my role.
    The challengesLogistical challenges of managing non-existent storage was an issue for a rapidly growing site.
    2.0
    Console Operator and Site Manager
    Feb 2018
    1 to 2 years in the role, former employee
    Was employed as office administrator, was asked to manage site, due to insufficient support, changed to console operator.
    The good thingsEnjoyed the customer interaction and the role. Worked with a fantastic team locally. Hours were pretty good.
    The challengesThis is Lowes BP, as opposed to BP independents. Not enough training. No job security, only employ casuals. Hierarchy not supportive enough.
    2 people found this helpful
    Company Reviews published on our site are the views and opinions of their authors and do not represent the views and opinions of SEEK or its personnel. SEEK does not verify the truth or accuracy of any reviews and does not adopt or endorse any of the comments posted. SEEK posts reviews for what they are worth and for informational purposes only to assist candidates to find employment.
    Reviews by location
    All Brisbane QLDAll Melbourne VICNorthern QLDShepparton & Goulburn Valley VICToowoomba & Darling Downs QLD