Mackay City Auto Group
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    Mackay City Auto Group
    (32 reviews)
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    Company Reviews

    Working at Mackay City Auto Group

    3.432 ratings in total
    5
    19
    4
    0
    3
    0
    2
    2
    1
    11
    78%
    Rate salary as high or average
    59%
    Employees recommend this employer to friends
    Work/Life balance
    3.2(32 ratings)
    Career development
    3.4(32 ratings)
    Benefits & perks
    3.4(32 ratings)
    Management
    3.3(32 ratings)
    Working environment
    3.4(32 ratings)
    Diversity & equal opportunity
    3.5(32 ratings)
    Ratings for Mackay City Auto Group are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 33 reviews sorted by most recent
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    most recent
    5.0
    Sales Role
    Sep 2025
    Mackay QLD 47405 to 6 years in the role, current employee
    The best job I have every had
    The good thingsThe management are supportive and they listen to your concerns
    The challengesNot much I don't like really
    5.0
    Parts Manager
    Jan 2024
    Mackay QLD 47405 to 6 years in the role, current employee
    Mackay City Auto Group has enriched my work experience. The company's commitment to excellence, coupled with a friendly and collaborative atmosphere, sets it apart as an outstanding place to work. I am proud to be part of a team that consistently strives for success and maintains a leading position within the Pickering Group. I highly recommend Mackay City Auto Group to anyone seeking a dynamic and fulfilling work environment.
    The good things One of the standout aspects of Mackay City Auto Group is the strong sense of teamwork. From day one, I experienced a collaborative environment where everyone's contributions were valued. The camaraderie among colleagues fosters a positive and supportive workplace culture. The company is committed to the growth of its employees. Throughout my time here, I've had the opportunity to enhance my skills and knowledge through various training programs. The focus on professional development contributes to both individual and collective success. The dedication and hard work of the team do not go unnoticed. Mackay City Auto Group has a system to recognise and reward achievements, creating a motivating environment that encourages employees to strive for excellence.
    The challengesHonestly, it's challenging to pinpoint any significant drawbacks. Like any workplace, there may be occasional challenges, but the overall positive atmosphere and the support from management make it easy to overcome any obstacles.
    5.0
    Automotive Sales Manager
    Jan 2024
    Mackay QLD 4740Less than 1 year in the role, current employee
    The experience so far has been excellent and I don't just feel like a replaceable number.
    The good thingsGreat upper management team that provides plenty of support.
    The challengesThe working hours in sales are demanding, but the reward is worth it.
    5.0
    Sales Consultant
    May 2023
    Mackay QLD 4740Less than 1 year in the role, current employee
    Great career choice
    The good thingsRewarding benefits, great team, caring management, career progression
    The challengesStandard customer facing roll challenges
    5.0
    Sales Consultant
    Jan 2023
    Less than 1 year in the role, current employee
    Fantastic
    The good thingsSo much opportunity to make money
    The challengesNone really. Just making sure I am up to date
    1.0
    Service department
    Jul 2022
    3 to 4 years in the role, former employee
    Worst job ever and should have never taken the role
    The good thingsNothing was good about this place, look else where
    The challengesEveryday was challenge
    5.0
    Manager
    May 2021
    Challenging yet satisfying
    The good thingsStaff are excellent
    The challengesWiping out ghosts from previous unprofessional negative staff
    5.0
    Accounts Role
    Apr 2021
    5 to 6 years in the role, current employee
    A perfect place of employment.
    The good thingsI have worked here for over 4 years and this is the best place I have ever worked in my life. The culture is great, the work life balance is there, the DP and all managers are great. Full support and training are provided to all employees.
    The challengesI dont think there is any challenges now.
    5.0
    Sales Role
    Oct 2020
    1 to 2 years in the role, current employee
    Watch this space !!
    The good thingsThere is a great growing culture of commitment to customer service and excellence, we are not perfect but are heading in the right direction.
    The challengesRecruiting the right people to share the vision.
    1 person found this helpful
    5.0
    Sales Manager
    Oct 2020
    Cool Culture , Great Leadership Great Place to work
    The good thingsClear Processes , Great Staff Benefits. Family Friendly.
    The challengesNothing. Have great Management to help.
    5.0
    Manager
    Oct 2020
    current employee
    A great place to work!
    The good thingsNew management has injected fresh enthusiasm in to the Mackay City Auto Group environment. I look forward to my dealings with the new managers now and am exciting to see what the future will bring
    The challengesgetting everyone on the same page and working together as a team. This is happening now and getting better each day
    1 person found this helpful
    5.0
    Service
    Oct 2020
    current employee
    So far my experience has been great so far.
    The good thingsGreat place to work and enjoy the company of my workmates. The company is changing and you feel and see the changes. More and more management interaction with the staff is great as well! There are more and more good people coming on board which is great to see!
    The challengesThere always challenges in the workplace, some negative and some positive. I can only see positive challenges which makes my day go so much faster
    1 person found this helpful
    5.0
    Manager
    Oct 2020
    Bright future!
    The good thingsNew owner and management team have changed the business! Excited about things to come.
    The challengesBusy! Lots of work, need more good people, I know the management team are recruiting.
    1 person found this helpful
    1.0
    New Car Sales Consultant
    May 2020
    Less than 1 year in the role, former employee
    Do not work here.
    The good thingsMade good friends with some colleagues.
    The challengesHorrible, poorly managed. Huge staff turnover. Minimal training, no progression. No work life balance. No consideration to family. Treat workers poorly, with no respect. Pay rate extremely low. Commission has many hoops to jump through to be achieved.
    1 person found this helpful
    1.0
    Manager
    Mar 2020
    I will never go back
    The good thingsNone, absolutely not a good place to work
    The challengesEvery day was a challenge
    1.0
    Service
    Mar 2020
    3 to 4 years in the role, former employee
    Worst place I’ve ever worked
    The good thingsLeaving this place was the best thing.
    The challengesPoor Management who does not help staff whatsoever
    2.0
    Detailer
    Feb 2020
    3 to 4 years in the role, former employee
    Place took a turn for the worst
    The good thingsI loved my job, worked for years, had no problems
    The challengesVery little help when faced with personnel problem, lack of structure.
    5.0
    Pre-Delivery Fitter
    Sep 2019
    1 to 2 years in the role, current employee
    Acceptable place to work however needs much improvements.
    The good thingsExcellent communication from managers and supervisors. Tidy and well timed suited workshop with a work/life balance.
    The challengesMeeting hard to reach deadlines, Spare parts department
    1.0
    Receptionist/Booking Clerk
    Sep 2019
    Less than 1 year in the role, former employee
    Not a good work environment. Very high turn over of staff
    The good thingsNot much good at all
    The challengesFast past little support
    2.0
    Sales Consultant
    Sep 2019
    Less than 1 year in the role, former employee
    A learning curve
    The good thingsThere were some great perks and colleagues
    The challengesMismanagement and poor training
    1.0
    Sales Role
    Aug 2019
    5 to 6 years in the role, former employee
    Long hours, no recognition, no fulfilment.
    The good thingsSome staff really try to make it a better environment for all stakeholders.
    The challengesToxic management, long hours, little recognition, poor facilities, upset customers.
    5.0
    Customer Service Representative
    May 2018
    3 to 4 years in the role, current employee
    Constantly learning and love helping people.
    The good thingsThe people you meet, being able to help people and supportive team mates
    The challengesBuying a car is the fun part, not many people enjoy the servicing side of buying a car. It’s our job to make that experience better.
    5.0
    Sales Assistant
    May 2018
    Less than 1 year in the role, current employee
    Great place to work with great people
    The good thingsGreat staff and so much opportunity!
    The challengesThe hours are long but worth it in the end
    5.0
    Sales Representative
    May 2018
    3 to 4 years in the role, current employee
    Enriching
    The good thingsGreat career advancement opportunities
    The challengesHarder brands to sell than mainstream
    5.0
    Sales Consultant
    May 2018
    Less than 1 year in the role, current employee
    Excellent place to work
    The good thingsAmazing people to work with, great company & great place to upgrade your knowledge!
    The challengesNothing, helped throughout the whole experience so never had any challenges
    5.0
    Administration Assistant
    May 2018
    1 to 2 years in the role, former employee
    lovely staff
    The good thingsnice place. loved every minute while was there.
    The challengescannot thing of any. some times there are are difficult customer we have to deal with
    5.0
    Senior Sales Consultant
    May 2018
    3 to 4 years in the role, former employee
    Sales consultant
    The good thingsGreat work ethics and diversity
    The challengesNew to the industry and still learning
    5.0
    Office Admin
    May 2018
    Very good.
    The good thingsStaff are great and there is always an opportunity to try something new.
    The challengesNothing, there are no bad points.
    1.0
    Nil
    Mar 2018
    Nothing nice to say
    The good thingsA few nice staff members
    The challengesManagement in general. High expectations with limited to no training. Negativity throughout the whole dealership due to poor management.
    1.0
    Service Delivery Coordinator
    Feb 2018
    I hate the place
    The good thingsNothing good there the people are mean and disrespectful
    The challengesThe people that work there
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