Employees appreciate their supportive and passionate colleagues, as well as the opportunity to do meaningful work with kind and appreciative clients across diverse community programmes. Staff value the flexible working arrangements, including work-from-home options with equipment provided, and note that pay and benefits are competitive, with salary packaging options that enhance take-home pay.
However, there are some potential challenges, including inconsistent management support across different teams and programmes, and training and onboarding processes that could be more comprehensive in some areas. Employees also mention staff turnover in certain roles, which can impact team stability, and note that workload and KPI expectations can be demanding during busy periods. Additionally, communication across the large and diverse organisation could be improved, and work/life balance can be challenging in some high-pressure positions.