Company Reviews

    Working at Melbourne Stadiums Limited

    4.420 ratings in total
    5
    15
    4
    1
    3
    1
    2
    2
    1
    1
    85%
    Rate salary as high or average
    85%
    Employees recommend this employer to friends
    Work/Life balance
    4.4(20 ratings)
    Career development
    3.5(20 ratings)
    Benefits & perks
    3.5(20 ratings)
    Management
    4.3(20 ratings)
    Working environment
    4.4(20 ratings)
    Diversity & equal opportunity
    4.2(20 ratings)
    Ratings for Melbourne Stadiums Limited are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 20 reviews sorted by most recent
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    most recent
    3.0
    Venue Setup
    Oct 2021
    3 to 4 years in the role, former employee
    Great workplace. Would recommend
    The good things- Flexibility on choosing shifts - Friendly environment
    The challenges- working at a fast paced environment during events.
    5.0
    Customer Service Role
    Nov 2019
    Every event is different and you get to work with a great team.
    The good thingsGreat team to work with
    The challengesNothing is difficult. Challanges are fun.
    2.0
    Employee
    Jun 2019
    Toxin work environment
    The good thingsNetwork opportunities, working at events
    The challengesReluctant management, outdated processes
    5.0
    Customer Service Representative
    May 2019
    7 to 8 years in the role, current employee
    I continue to enjoy my time at Marvel Stadium
    The good thingsExcellent supervisors and fellow workers
    The challengesProviding A Class and exemplary service to patrons and knowing important venue locations instantly
    5.0
    Team Leader
    May 2019
    3 to 4 years in the role, current employee
    Marvel Stadium is a great place to work, with a great team of staff.
    The good thingsThe colleagues you work with.
    The challengesCrowd behaviour. Long hours on your feet.
    4.0
    Customer Service Attendant
    Dec 2018
    1 to 2 years in the role, current employee
    Good for the right person
    The good thingsYou get paid to watch events and footy I mean you can't ask for much more
    The challengesSome patrons are very difficult to deal with, as well as some managers but overall really doesn't have a detrimental impact
    5.0
    Customer Service Assistant
    Sep 2018
    7 to 8 years in the role, current employee
    Great way to learn within an events environment,
    The good thingsThe events that are held. Being able to relate to customers. Great way to make new friends.
    The challengesKeeping an eye out for any trouble or medical issues.
    1.0
    Chef
    Feb 2018
    Not much
    The good thingsThe concerts and getting to watch them after.
    The challengesDealing with management. They are useless and not helful.
    1 person found this helpful
    5.0
    Customer Service Officer
    Dec 2017
    7 to 8 years in the role, current employee
    Just love it.
    The good thingsGreat environment and the people I work with are fantastic. Just love it
    The challengesDelivering great service in a busy environment
    5.0
    Customer Service Representative
    Nov 2017
    3 to 4 years in the role, former employee
    Great place to learn about dealing with the public from all walks of life.
    The good thingsDealing with thousands of patrons, great interaction with them. Good training, formally and from fellow workers. We look after each other, watching our backs. Discounted food. Mate ship. Close to public transport, easy getting to work.
    The challengesDealing with new, untested situations. Dealing with thousands of patrons.
    5.0
    Customer Service Assistant
    Nov 2017
    1 to 2 years in the role, current employee
    A really fun and rewarding job
    The good thingsYou get to experience different events and experiences all the time and you're always enjoying yourself with different people
    The challengesGetting to know, interacting and working with different people whom you've never met before, or if you have a customer who seems a bit upset and angry or aggravated and aggressive it can be difficult to work with them
    5.0
    Floor staff
    Oct 2017
    Less than 1 year in the role, current employee
    Great place to work and develop experience and make new friends
    The good thingsBasically get paid to watch, concerts, matches and have fun
    The challengescan be very challenging during peak times, such as intermission or half time
    5.0
    Customer Service Representative
    Apr 2017
    3 to 4 years in the role, current employee
    Awesome company
    The good thingsMaking people happy. Make there day by helping
    The challengesAdapting to new technology
    5.0
    Venue setup
    Mar 2017
    Great to work here couldn't ask for anything better
    The good thingsWorking in an atmosphere that not many people get to experience
    The challengesConstantly learning something new
    5.0
    Director of Sales, Marketing and Communications
    Sep 2016
    7 to 8 years in the role, former employee
    Brilliant! Very rewarding seven years of my life
    The good thingsWorld class stadium and great mix of events worked on
    The challengesDiversity of stadium and its offerings and to be adaptable, agile and innovative
    5.0
    Ticketing/Customer Service
    Feb 2016
    1 to 2 years in the role, current employee
    I love the customer service industry as there is different things happening every shift
    The good thingsGreat staff and working conditions. Easy to get there by public transport.
    The challengesStanding in the one spot for hours
    5.0
    Customer Service Representative
    Feb 2016
    3 to 4 years in the role, current employee
    Good for casual work or 2nd job
    The good thingsGet to watch the footy for free
    The challengesEnsuring patrons sit in the right seats
    2.0
    Cleaner
    Oct 2015
    Difficult and challenging
    The good thingsCo-workers
    The challengesNothing
    5.0
    Customer service
    Sep 2015
    Worth it
    The good thingsEnvironment
    The challengesDifficult customers
    5.0
    Catering Manager
    Sep 2015
    3 to 4 years in the role, current employee
    Leader
    The good thingsAwesome culture
    The challengesWork life balance
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