Munro Footwear Group
    (26 reviews)

    Company Reviews

    Working at Munro Footwear Group

    3.526 ratings in total
    5
    9
    4
    5
    3
    6
    2
    3
    1
    3
    69%
    Rate salary as high or average
    58%
    Employees recommend this employer to friends
    Work/Life balance
    3.6(26 ratings)
    Career development
    3.5(26 ratings)
    Benefits & perks
    3.6(26 ratings)
    Management
    3.1(26 ratings)
    Working environment
    3.4(26 ratings)
    Diversity & equal opportunity
    3.7(26 ratings)
    Ratings for Munro Footwear Group are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 26 reviews sorted by most recent
    Sort by
    most recent
    2.0
    Assistant Manager
    Nov 2025
    Sydney NSW 20002 to 3 years in the role, former employee
    Bare minimum pay, no staff, unrealistic expectations and depressing environment.
    The good thingsThe co-workers in store were always great to talk to!
    The challengesNo staff on shift (have a lunch cover for a full work day) after some time it gets depressing , Management have unrealistic expectations with crazy budgets and KPI’s, our concerns were “excuses”.
    1 person found this helpful
    3.0
    Sales Assistant
    Oct 2025
    Melbourne VIC 3000Less than 1 year in the role, current employee
    Mostly positive but definitely space for improvement from higher ups.
    The good thingsGreat co-workers and good shifts around peak times
    The challengesManagement has unrealistic expectations and doesn’t provide much support
    3.0
    Assistant Manager
    Feb 2025
    Melbourne VIC 30005 to 6 years in the role, former employee
    Retail, in a nutshell
    The good thingsThe sense of camaraderie between staff. The staff/KPI bonus was good (until they took it away.)
    The challengesLack of support from upper management. Expected to complete huge daily tasks whilst giving top notch customer service, while working by yourself most days. Good luck if you need to have a bathroom break. No support if customers throw a tantrum.
    2 people found this helpful
    2.0
    .
    Jan 2025
    Sydney NSW 20001 to 2 years in the role, former employee
    Miserable place to work with everyone putting on fake smiles
    The good thingsCollages where great to work with.
    The challengesMiserable place to work with expectations unattainable and support not there with a attitude of get it done.
    1 person found this helpful
    3.0
    Customer Experience Department
    Dec 2024
    Abbotsford VIC 30671 to 2 years in the role, former employee
    Exhausting.
    The good things• In-house batiste was free. • Shoe discount.
    The challenges• Constant low morale rhroughout the office. Everyone quietly acknowledges their misery while putting on a fake smile publicly. You're expexted to be positive all the time. • Perks being rescinded (flexible working arrangements & no pay rise mandate in April 2024). • People talk behind your back. • Little to no opportunities for development or department transfers deapite Development Dollars initiative. It's extremely hard to meet the criteria to acceas funding due to sparse scheduling of workshops you must attend and high workload not allowing you the time. • Department and Line management play favourites- you won't get promoted or recognised if you're not one. Even if you kiss a** and burn yourself out trying to prove yourself. • For a company who values "celebrating success", many hard working employees feel apathetic and frankly cynical because any recognition that is shared is just between office cliques. Not genuine at all. • Junior-Mid level employees are overworked, undervalued, and underpaid by industry standards. • Junior-Mid level employees train their frankly unqualified line managers and continually get taken advantage of for their good work ethic. • Mistakes and missed budgets are punished, you'll feel like dirt at times. Upper management and the board have some KPIs which are too high for a post-COVID, recession bound economy. Unfortunately MFG is becoming more of a toxic place to work each day. A fancy rebrand, new work "social media" platform, staff discounts, and free coffee (for now) isn't enough to raise morale or retain employees. Those things are nice, but they won't keep a roof over heads and they don't really help people feel that good about soming to work. There's just a lot of PR talk to make things seem like sunshine and rainbows but employees can see through the farse. Junior-Mid level employees should be paid more for all the things they endure. This is across all departments at head office, the DC, and retail stores. At this point, there's nothing to suggest. Being retail, this company exists to make a profit and unfortunately employyes suffer in order to make that happen. I hope they don't resort to redundancies to meet their targets. I sincerely hope things inprove at MFG, I've heard that employees used to think the culture was great and that they felt looked after. I never experienced that.
    3 people found this helpful
    3.0
    Store Manager
    Sep 2024
    Perth WA 60003 to 4 years in the role
    Toxic management. If you don’t fit the very specific mould they want, you will be constantly on your back regardless of how well you perform.
    The good thingsSome of the customers are great. Discounts on good product.
    The challengesVery low pay with very high expectations. Expected to work in your free time unpaid. Not a supportive environment. If you make a small error they turn it into a big deal. Say that you are family but will make hurtful remarks and stab you in the back.
    1 person found this helpful
    4.0
    Manager
    Jun 2024
    All Sydney NSW5 to 6 years in the role, former employee
    Enjoyable, average pay for the role and what was being expected to achieve.
    The good thingsGreat staff discount. Great staff in store experience
    The challengesGetting extra hours to cover what was needed to do in store
    1 person found this helpful
    5.0
    Second in Charge
    Mar 2024
    Woden ACT 2606Less than 1 year in the role, current employee
    Fun fantastic great team, amazing place to work, coworkers feel like family.
    The good thingsAmazing company. Colleagues and HR are very supportive and helpful (caring and supportive staff). It's fun to work. It's always exciting and reasonably busy; every day is different. Work-life balance and flexible environment. Overall, you work with some great people.
    The challengesLot of physical work.
    5.0
    State Manager
    Sep 2023
    Sydney NSW 2000
    A great place to work and the product is world class
    The good thingsGreat culture and collaboration with Head Office. People genuinely want to be successful!
    The challengesThe challenges become opportunities to be successful. So much scope to do well and be recognised
    2 people found this helpful
    5.0
    Area Manager
    Sep 2023
    All Sydney NSW5 to 6 years in the role
    I have loved working for the Munro Footwear Group and without hesitation be happy to recommend to others as a great place to work.
    The good thingsLove the culture and values. A great team of people to work with. Great product and a high standard of customer service. You are valued and rewarded. A great place to work.
    The challengesI just love my job so nothing I found difficult.
    5.0
    Head of Central Operations (Retail)
    Sep 2023
    Abbotsford VIC 3067
    Fast paced, motivating and most importantly feeling valued
    The good thingsAn incredible business to work for. MFG really values their team, which shows in the culture not only in head office but stores as well. It has been amazing to see flexibility and value placed on Team Members personal commitments, something that I have not experience in prior businesses. In addition to this, there is a very collaborative culture. We are a faced paced business, yet people take the time to listen to ideas and value new ideas brought to the table. I have already recommended MFG as a great place to work and will continue to do so!
    The challengesHonestly, no challenges
    5.0
    Store Manager
    Sep 2023
    All Melbourne VIC7 to 8 years in the role, current employee
    A great company be apart of, you'll learn lots, have fun & grow!
    The good thingsWorking at MFG no two days are the same.. The overall culture of the company is awesome. Its a very supporting & caring workplace to be apart of, the company loves feedback and strives to create a happy workplace for each team member. Lots of opportunities to grow in your career if that's something your interested in doing.
    The challengesSometimes the workload can be a lot while juggling customers but the management team are very supportive with things like that.
    4.0
    Sales Assistant
    Sep 2023
    Brisbane QLD 4000current employee
    A great company to learn, grow and have fun.
    The good thingsFriendly team, lots of work opportunities, encouraging management
    The challengesTypical retail challengers
    5.0
    HR Department
    Aug 2023
    Abbotsford VIC 3067
    A smooth transition into Munro.
    The good thingsA very flexible and supportive workplace, with an amazing cohort.
    The challengesI haven't faced any challenges.
    4.0
    Office Worker
    Jul 2023
    Abbotsford VIC 30671 to 2 years in the role, current employee
    If you are looking for a business that offers growth, support and team work I wouldn't look past MFG.
    The good thingsThe team I work with are extremely supportive, caring, and hard-working. I feel very supported by line manager and know that I will be able to have a long and interesting career within MFG. The growth in the business is exciting to be part of, and it’s refreshing to work for a business that is happy to invest in new technology and the team members growth.
    The challengesAs there is a lot of change happening in the business you workload can feel stretched at times.
    1.0
    Office Worker
    Apr 2023
    Abbotsford VIC 30673 to 4 years in the role, former employee
    Save yourself if you have any self respect and go work somewhere else
    The good thingsSome good eggs and personal managers
    The challengesUpper management is greedy Poor pay, no pay rise or negotiating even after years of experience Toxic work politics Little career progression Unrealistic workload No recognition for the people who do a brunt of the work
    11 people found this helpful
    5.0
    casual Supervisor
    Oct 2021
    positive
    The good thingsCustomers, Management, team members, training
    The challengescovidn19 brought about store closures
    1 person found this helpful
    1.0
    Delivery Driver
    Mar 2020
    1 to 2 years in the role, former employee
    very terrible
    The good thingsfellow work mates are good the place was terrible very unsafe
    The challengesbeing safe in my work space
    5.0
    Sales Assistant
    Mar 2020
    3 to 4 years in the role, former employee
    Amazing! This company gave me lots and improve my personality
    The good thingsTalking to different people every day
    The challengesAlways be at fast pace and never stop learning
    1 person found this helpful
    2.0
    Logistics
    Mar 2020
    The people are nice but a lot of lazy workers and no accountability for these lazy workers
    The good thingsClose to home , flexibility with hours
    The challengesA lot of double handling of task . Not enough room / not set up to move efficiently
    3 people found this helpful
    3.0
    Retail Sales Assistant
    Mar 2020
    current employee
    A good place to work
    The good thingsA wide and diverse work environment with different jobs to do each day
    The challengesSome tasks get repetitive after a while and hours are very spread around.
    1 person found this helpful
    4.0
    Team Leader
    Nov 2019
    3 to 4 years in the role, current employee
    Easy working environment with that family culture and support.
    The good thingsThe overall culture of the company is wonderful. They are such a driven company and that had only made me want to strive to be the best I can be.
    The challengesI don't find there to be a lot of major challenges, and if there ever is, there is great support to help you work through them
    1 person found this helpful
    4.0
    Worker
    Nov 2019
    Overall its a good place to work. Good people to work with. Has inproved alot since I have started. Pay is not the best, but sometimes thats not the most important thing.
    The good thingsI have worked in places where the employer does not care about their employees. I would say the best part in working here is the people.
    The challengesAlthough the environment is a good place to work. I think the pay could be better, considering all the responsibilies that we get.
    1 person found this helpful
    5.0
    Retail Sales Assistant
    Sep 2019
    Less than 1 year in the role, current employee
    One of my best jobs ever
    The good thingsI love working fir this company
    The challengesIt’s hard work selling at Xmas & back to school - yet still love it
    1 person found this helpful
    1.0
    eCommerce Team Leader
    Sep 2019
    1 to 2 years in the role, former employee
    Poor management and terrible pay
    The good thingsThere were lots of wonderful, interesting people to work with
    The challengesManagement was extremely poor and did not actually consider staff when making decisions that directly impacted them. They continuously ignored HR complaints when the same issue was being raised time and time again
    5 people found this helpful
    3.0
    Sales Assistant
    Aug 2019
    1 to 2 years in the role, former employee
    Terrible management
    The good thingsDiscounts on shoes across a decent range of brands. Most customers were nice.
    The challengesLack of support from management. Punished for very small mistakes and not recognised for big wins.
    5 people found this helpful
    Company Reviews published on our site are the views and opinions of their authors and do not represent the views and opinions of SEEK or its personnel. SEEK does not verify the truth or accuracy of any reviews and does not adopt or endorse any of the comments posted. SEEK posts reviews for what they are worth and for informational purposes only to assist candidates to find employment.