Employees find working with the Aboriginal communities to be deeply rewarding and meaningful, with opportunities to learn cultural traditions and experience unique parts of Australia. Staff appreciate their supportive colleagues and the teamwork within their immediate teams, as well as the good remuneration and low expenses that make remote work financially beneficial. The autonomous nature of roles, particularly on the lands, is valued, and the Perth office offers good facilities including a fitness centre.
However, there are some potential challenges to consider. Management support from the Perth office can be inconsistent, with field staff noting they would benefit from more presence during challenging situations. Communication between office and field teams could be improved, and leadership approaches vary across the organisation with opportunities to modernise some practices. Staff retention remains an ongoing challenge with high turnover in some areas. The workload can be demanding as the organisation works to meet high demand for services, and the remote and isolated nature of the work presents practical challenges including distance from services and the complexities of working in communities with socio-economic issues.