NSW Ambulance
Write a review
    NSW Ambulance
    (37 reviews)
    Write a review
    Write a review

    Company Reviews

    Working at NSW Ambulance

    2.737 ratings in total
    5
    7
    4
    5
    3
    8
    2
    4
    1
    13
    89%
    Rate salary as high or average
    43%
    Employees recommend this employer to friends
    Work/Life balance
    3.1(37 ratings)
    Career development
    2.6(37 ratings)
    Benefits & perks
    2.6(36 ratings)
    Management
    2.3(37 ratings)
    Working environment
    2.8(37 ratings)
    Diversity & equal opportunity
    3.1(36 ratings)
    Ratings for NSW Ambulance are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 38 reviews sorted by most recent
    Sort by
    most recent
    4.0
    Senior People & Culture Business Partner
    Apr 2026
    Sydney Olympic Park NSW 2127Less than 1 year in the role, current employee
    A highly flexible working life, if you can live with the people challenges.
    The good thingsA considerable amount of flexible in work hours, location and how you deliver your work to your client base.
    The challengesLow levels of leadership capability. Leadership takes a very passive approach to people challenges, which results in ongoing and complex people problems. Boarderline toxic work environment. A lot of complaints around harrassment of all types. A lot of deep seeded problems.
    1 person found this helpful
    1.0
    Paramedic
    Apr 2025
    Sydney NSW 20003 to 4 years in the role, former employee
    Treated as a number, easily replaceable, and so burnout management is not a thing. No celebration of consistent hard work, only talked to when things aren't meeting KPIs.
    The good thingsFriendliness of fellow paramedics, we are a family of strangers.
    The challengesSome management only care about being by the book rather than caring about the well-being of their staff when staff are burnt out and struggling. Control centre doesn't care if you've had time to do your paperwork or had a moment to breathe before you're rushed onto the next job.
    3 people found this helpful
    1.0
    Corporate
    May 2024
    Sydney NSW 20009 to 10 years in the role, former employee
    Empire builders rule supreme under the vague pretence of inclusivity and HR do not follow their own policies.
    The good thingsWere there any? Initially good relationships with co-workers, but the good ones left.
    The challengesLow pay, zero support, poor managers allowed to run the show, zero accountability for senior staff, a punch down culture.
    5 people found this helpful
    2.0
    Corporate
    Jun 2022
    1 to 2 years in the role, former employee
    Happier where I am now
    The good thingsJob satisfaction and helping people.
    The challengesThe unrealistic job loads, nil help, no career development unless you know someone
    2 people found this helpful
    3.0
    Administration Role
    May 2022
    former employee
    Glad to have left, too much gossiping across all divisions with the pretence of camaraderie.
    The good thingsFlexible work-corporate role
    The challengesWas employed as a contractor so no benefits i.e RDO or staff training.
    3 people found this helpful
    1.0
    People and culture
    Apr 2021
    Toxic
    The good thingsBrand and exceptional front line rews
    The challengesCommand and control. If you don’t wear a uniform you can’t be part of the group.
    3 people found this helpful
    5.0
    HR Officer
    Apr 2021
    Best Place I have ever worked!!
    The good thingsAmazing place to work - dynamic and exciting work environment, amazing team, great flexibility and benefits. As a member of the recruitment team got to recruit all kinds of staff to the service including paramedics and call takers.
    The challengesNone - would never have left if not for personal circumstances.
    3 people found this helpful
    3.0
    Adviser
    Mar 2021
    9 to 10 years in the role
    Meaningful
    The good thingsSupportive environment
    The challengesFocus is always on front line
    5 people found this helpful
    1.0
    Paramedic
    Nov 2020
    11 to 12 years in the role, former employee
    Toxic organisation to work for
    The good thingsCamerdarie between staff
    The challengesUnskilled and inept managers at every level of the organisation. Toxic culture that is actively encouraged up by management.
    10 people found this helpful
    1.0
    Corporate Staff
    Mar 2020
    1 to 2 years in the role, former employee
    Worst job I've had
    The good thingsThe work done by the paramedics
    The challengesManagement, entrenched public servants, bureaucracy, old fashioned
    6 people found this helpful
    2.0
    Paramedic
    Mar 2020
    High standard of compliance required.
    The good thingsDays off. Kameraderie at operational level.
    The challengesKeeping up with regular changes and KPIs
    5 people found this helpful
    1.0
    Admin Assistant
    Mar 2020
    The Marketing and Communications department at NSW Ambulance is severely understaffed and will not give you the time of day to teach you the basic needs of your job, before not giving you a chance to prove yourself.
    The good thingsThere was nothing good about working here, especially in the corporate environment
    The challengesPlenty of hurdles to jump through, no training and development in the corporate side, severely understaffed.
    7 people found this helpful
    1.0
    Intensive Care Paramedic
    Mar 2020
    Never again
    The good thingsMeeting lots of great people
    The challengesManagement across all tiers are under skilled and have poor people skills
    7 people found this helpful
    3.0
    Control Centre Officer
    Mar 2020
    It can rewarding, tiring, worth it and not worth it.
    The good thingsThe people are great and I definitely learned a lot.
    The challengesIt’s very hard work. It’s tiring with little reward. Sure you get five days off but you spend two of them recovering from your night shift. There is very little support from management when you need it.
    6 people found this helpful
    1.0
    ICP
    Mar 2020
    Enjoyed the fellow officers, hated management.
    The good thingsThe Ambulance Officers you work with.
    The challengesAll senior management do not care about staff at all.
    4 people found this helpful
    4.0
    Communications
    Nov 2019
    Less than 1 year in the role
    Good if you don't mind surprises
    The good thingsI was a contrator on a daily rate, which was good
    The challengesOften, management was changing their mind
    1 person found this helpful
    5.0
    Communications Officer
    Nov 2019
    Top place to work and wonderful supportive work colleagues.
    The good thingsWonderful work life balance
    The challenges Dealing with angry individuals who don't understand simple instructions.
    4.0
    Paramedic
    Nov 2019
    Great job
    The good thingsRotating rosters 6 weeks annu leave
    The challengesDifficult people to deal with shiftwork on call and drug takers lazy staff
    3.0
    Senior Administration Officer
    Nov 2019
    Frustrating and difficult to move forward
    The good thingsBenefits - extended leave and sick pay
    The challengesInept management no interest in workers
    3 people found this helpful
    1.0
    Paramedic
    Nov 2019
    9 to 10 years in the role, current employee
    A constant battle to properly balance work and life.
    The good thingsEvery now and then I get to use my skills and make a difference in someone’s life.
    The challengesDealing with management in a government organisation who show very little flexibility or care for their staff.
    1 person found this helpful
    5.0
    Communications Assistant
    Nov 2019
    Less than 1 year in the role, former employee
    Apply for a job, you won't look back.
    The good thingsGreat mentors, always there to help. Great roster system. I should never have left.
    The challengesChallenges vary but there are mentors/management their to assist
    2.0
    Finance and Performance manager
    Nov 2019
    former employee
    Not for the ambitious enthusiastic worker.
    The good thingsWork life balance. Fitness passport. Flexible work arrangements available.
    The challengesRed tap. Operation managers are not business people, unable to run the business effectively.
    2 people found this helpful
    2.0
    Administration Role
    Sep 2019
    1 to 2 years in the role, former employee
    Lonely and not appreciated.
    The good thingsA worthy job that needs to be done by someone.
    The challengesThe people were a bit cliquey, not friendly at all. They were slow to give me work even though i had been hired to do certain jobs. The building was old and not suited for purpose.
    1 person found this helpful
    1.0
    Communications Officer
    May 2019
    1 to 2 years in the role
    Disappointing experience
    The good thingsThe people you work with, social drinks after the block of shifts
    The challengesDealing with heavy handed SOCO and upper management, expected to work overtime shifts on days off
    1 person found this helpful
    3.0
    Communications Assistant
    May 2019
    1 to 2 years in the role
    Glad I experienced the job, but was also glad to get out.
    The good thingsThe people you work with and some rewarding jobs. Five days off after four days on.
    The challengesAlways short staffed; constant stream of new recruits, many totally unsuitable for the job but the Service is desperate so they push them through. Lots of talk about support for staff, but it doesn’t translate into real life when you review the working conditions and expectations.
    2 people found this helpful
    4.0
    Ops
    Apr 2019
    1 to 2 years in the role, former employee
    Great place to work.
    The good thingsGreat supportive team Good working environment Opportunity to build
    The challengesUpper management can be difficult
    1 person found this helpful
    5.0
    Finance Role
    Oct 2018
    9 to 10 years in the role, current employee
    Best place to work
    The good thingsGreat sense of purpose
    The challengesNothing that a good patient outcome doesn't trump
    1 person found this helpful
    3.0
    Qualified paramedic
    Feb 2018
    7 to 8 years in the role, current employee
    Understaffed and consistantly under resourced, good paramedics to work with and to learn off
    The good thingsGood work colleagues, professional to the most part
    The challengesYou are just a number, a bum on a seat dont expect any back up from management after those big jobs that actually affect you long term they want you to continue to the next job asap regardless. Very Rarely get meal break. common to work 14hr shift with no break
    1 person found this helpful
    3.0
    Paramedic
    Feb 2018
    9 to 10 years in the role, current employee
    great frontline role with great people, luckily mostly unsupervised.
    The good thingsthe people, the job, the money, the roster.
    The challengesconstant procession of lower management trying to make a name for themselves. grossly nepotistic middle management tying up any advancement for bbq club only. indifferent upper management whose only role seems to be sending emails telling everyone how well they’re doing their job.
    3 people found this helpful
    5.0
    Paramedic
    Oct 2017
    3 to 4 years in the role, current employee
    Rewarding and greatly varied
    The good thingsLifestyle, rewarding
    The challengesHigh pressure and requires constant learning and personal development
    1 person found this helpful
    Company Reviews published on our site are the views and opinions of their authors and do not represent the views and opinions of SEEK or its personnel. SEEK does not verify the truth or accuracy of any reviews and does not adopt or endorse any of the comments posted. SEEK posts reviews for what they are worth and for informational purposes only to assist candidates to find employment.