Nutrition Warehouse
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    Nutrition Warehouse
    (51 reviews)
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    Company Reviews

    Working at Nutrition Warehouse

    4.351 ratings in total
    5
    32
    4
    11
    3
    1
    2
    4
    1
    3
    92%
    Rate salary as high or average
    84%
    Employees recommend this employer to friends
    Work/Life balance
    4.3(51 ratings)
    Career development
    3.9(51 ratings)
    Benefits & perks
    4.5(51 ratings)
    Management
    4.0(51 ratings)
    Working environment
    4.3(51 ratings)
    Diversity & equal opportunity
    4.4(51 ratings)
    Ratings for Nutrition Warehouse are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 51 reviews sorted by most recent
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    5.0
    Talent Acquisition Specialist
    Mar 2026
    Upper Coomera QLD 4209Less than 1 year in the role, current employee
    A great brand to be a part of, with an awesome culture, supportive team, and flexibility.
    The good thingsI’ve genuinely loved working at Nutrition Warehouse. The culture is awesome, super supportive and fun. Everyone is really approachable and easy to work with, which makes a big difference day to day. The team is great and there’s a real sense of collaboration across the business. There’s also good flexibility, which helps with work/life balance and shows there’s trust in the team. Generous discounts on all products & other perks for team members. Overall, it’s just a really awesome place to work with good people and a great vibe.
    The challengesHonestly, there aren’t any major challenges that stand out. It’s a really great environment overall with a supportive team and strong culture, which makes it an easy place to work and enjoy coming in each day.
    5.0
    Store Manager
    Mar 2025
    Bendigo VIC 35501 to 2 years in the role, former employee
    Meet KPIs and you will be rewarded generously
    The good thingsThe salary inclusive of achievable KPI bonuses is satisfactory for the work performed. There is an opportunity to make the role your own while still following procedure and layout. The approach to customer service being paramount is refreshing. Great discounts.
    The challengesThe base salary, exclusive of bonuses, can be low if you are working in a low-performance store. There can be a lot of pressure on you to increase store performance regardless of how little or how much you are engaging in outreach, but the APC can be helpful in shielding from this.
    1 person found this helpful
    4.0
    Store Manager
    Mar 2024
    Central & South East TAS3 to 4 years in the role, current employee
    low pay a lot of work. but all in all good place to work.
    The good thingsGreat work enviroment, good management,
    The challengescommunication with head office, require a lot of work for minumum pay especially for management.
    2.0
    Store Manager
    Apr 2023
    Bankstown NSW 22003 to 4 years in the role, former employee
    My first year with this company was great and I was generally really enjoying the role and everything that came with it. Unfortunately due to change of upper management the company became a very toxic workplace. I felt like I wasn't being rewarded for all the hard work and effort I put in and I was basically replaceable at any moment. I did have some great times with the company and they did support me on some levels but majority of the time I felt very micromanaged and uncomfortable.
    The good thingsGreat for cheap supps and workers we're all nice and friendly. Plus very flexible with work life balance.
    The challenges• Poor interaction and feedback from head office and Area managers • Salary was below average • Toxic culture
    4 people found this helpful
    4.0
    Manager
    Mar 2022
    I love the flexibility I have now (it’s taken me years to get). Good work life balance, trusted. Pay is quite offensive which is disappointing as you want to be looked after and appreciated by a company.
    The good thingsThe discounts, work life balance, flexibility, trusted by my AM, not micromanaged.
    The challengesPay isn’t rewarding and doesn’t match the requirements and expectations for a manager, bonus structure is outdated.
    1 person found this helpful
    2.0
    Store Manager
    Feb 2022
    3 to 4 years in the role, former employee
    A roller coaster of good and bad, mostly bad.
    The good things- Discounts on products is great - Some great relationships to be made with gym managers and staff - Exciting at times with new product launches
    The challenges- Suffocating micromanagement - Staff are disposable in upper managements eyes - Conform or be pushed out, originality is somewhat rejected. - Recognition is almost non existent
    1 person found this helpful
    5.0
    Graphic Designer
    Nov 2021
    Less than 1 year in the role, former employee
    Absolutely loved and still love the team at Nutrition Warehouse! the whole experience warms my heart and I hope to rejoin the team again at some point!
    The good thingsIncredible team and wonderful CEO! supportive, fun and plenty of creative diversity!
    The challengesLots and lots of work to do! I couldn't continue full time due to the drive to Coomera and my own circumstances
    2 people found this helpful
    4.0
    Manager, Finance & Administration
    Nov 2020
    9 to 10 years in the role, current employee
    Over 10 years with Nutrition Warehouse, managing the Accounts team, office management, commercial leasing, imports and logistics.
    The good thingsGreat environment, being part of a fast growing company, job security, feeling of satisfaction knowing you have contributed to the success of the company.
    The challengesWith fast growth, comes a lot more to be done across the whole of the company. Prioritizing can sometimes leave other important responsibilities incomplete.
    5.0
    Customer Service Role
    Nov 2020
    1 to 2 years in the role, current employee
    Friendly and relaxed work environment
    The good thingsStaff and head office team are always friendly and easy to communicate with. The staff benefits are very generous.
    The challengesSome stores aren’t always busy with customers all day so there is sometimes a need to be able to come up with and find things to do in the store.
    5.0
    Manager
    Nov 2020
    3 to 4 years in the role, former employee
    I am blessed to be the part of this nutrition warehouse family
    The good thingsGreat staff and amazing work environment
    The challengesSales and kpis can be challenging
    5.0
    Casual
    Nov 2020
    Less than 1 year in the role, current employee
    Highly recommend working here
    The good thingsExcellent training, amazing work environment, a company that values and supports their employees
    The challengesA lot of information to learn but it’s all so interesting and the training is fantastic.
    4.0
    Sales Assistant
    Nov 2020
    Great in store work environment. Good perks and overall quite enjoyable.
    The good thingsGreat team environment in store. The work itself is very enjoyable. Hard work is rewarded through monthly bonuses which is motivating.
    The challengesSince the shift in upper management, the culture of the company has definitely suffered. Communication between HR and staff has proven to be a difficult task. Since the previous APC has moved on, it is hard to convey serious issues that arise.
    4.0
    Sales Assistant
    Nov 2020
    1 to 2 years in the role, current employee
    Always enjoy coming to work to learn and grow
    The good thingsWorking with like minded individuals, ability to learn and expand knowledge on training, nutrition and supplementation APC Chris Mackay was always willing to help me out when I came on board with the company and made sure I felt welcomed into the store and gave me every opportunity to learn and expand my knowledge. During COVID lockdowns both times he always made a point of coming into the store to make sure that things were good in store and personally me and the manger were doing ok. Best APC!
    The challengesWork life - social life Can sometimes be tricky to balance
    1.0
    Manager
    Oct 2020
    Horrible
    The good thingsThere are a lot of good co-workers
    The challengesUpper management don’t give two cents of care about the staff, referring to them as disposable. Behaviour policies are written but only the broader staff are expected to follow them, upper management is somehow exempt. The culture is horrible.
    7 people found this helpful
    5.0
    People and Culture
    Sep 2020
    Flexible, relaxed and fun team culture!
    The good thingsNW is a stable growing company, with a friendly and fun team culture. We are a close and collaborative team who like to have fun while striving to be the best.
    The challengesWe are growing at a rapid pace and this can be a challenge - however we have a great leadership team with strong values who are continuously trying to overcome these chalenges.
    5.0
    Manager
    Sep 2020
    3 to 4 years in the role, current employee
    A job that can make an impact in helping people live a healthy life through nutrition and fitness.
    The good thingsSupport would be the best word to describe working for Nutrition Warehouse. Through my role as manager and as an individual the constant support and care for staff is five star. A friendly team environment from every level from store to head office.
    The challengesSales will always come with challenges in reaching KPIs etc. But we are given the tools to overcome them.
    5.0
    Sales Specialist
    Sep 2020
    Less than 1 year in the role, current employee
    So much fun! :)
    The good thingsPositive store atmosphere with teams that are supportive of life goals. Great discounts. All levels of management that I've interacted with are incredible, supportive and professional people.
    The challengesNone so far! The support and positivity from my team at Nutrition Warehouse has been refreshing compared to my last job :)
    5.0
    Store Manager
    Sep 2020
    1 to 2 years in the role, current employee
    Great company to work for, great benefits and great opportunity for growth. I really love my job :)
    The good thingsThe working environment is great, you can connect and build great relationships within the company as well as the industry and your customer base too, being like-minded and having similar interests in health/fitness/supplements. I have also really enjoyed working with and learning from all previous managers and area performance coaches.
    The challengesCompulsory Facebook posting that receives no engagement. Only having one instagram page representing all stores can lack a local/community feeling and be confusing for customers that don't know we have multiple stores around Australia.
    4.0
    Area Performance Coach
    Sep 2020
    1 to 2 years in the role, current employee
    Great place to work, develop your professional skill set and make great mates along the way.
    The good thingsThe team environment and industry in general are very positive, unlike most industries it really feels like a hobby rather than work.
    The challengesUpper management and HR are often not in sync and out of touch with staff on the ground, huge room for improvements which could be combated through better communication.
    1 person found this helpful
    5.0
    Store Manager
    Sep 2020
    1 to 2 years in the role
    A great working environment and prompt supporting system.
    The good thingsSuperiors and management are supportive and helpful. Benefits are great too.
    The challengesBeing alone in the store for a low volume outlet.
    5.0
    Area Manager
    Sep 2020
    current employee
    Great job satisfaction with being able to help others and be part of a growing business.
    The good thingsLots of learning opportunities. Great team to work with. Everyone is passionate about health and fitness. Suppliers are very supportive. Very fulfilling role being able to help others.
    The challengesThere are a lot of misconceptions about our products/industry due to the internet, social media and on rare occasions - GPs that only believe in pharmaceuticals. However, our suppliers have assisted us with knowledge to allow us to break through these hurdles.
    5.0
    Head of Financial Control
    Sep 2020
    3 to 4 years in the role, current employee
    A great place to come to work each day
    The good thingsGreat team environment and close working relationship with the owners of the business. Rapid high growth business with plenty to do everyday.
    The challengesConstant learning and staying ontop of the challenges of a fast growth company
    5.0
    Team Leader
    Sep 2020
    Great team environment.
    The good thingsGreat team environment. Positive culture. Highly knowledgeable people amongst the team with great leadership and mentoring skills.
    The challengesAdapting to the growth of the business. Overall positive.
    5.0
    Performance Coach
    Sep 2020
    5 to 6 years in the role, current employee
    The best company in the supplement game.
    The good thingsGreat team environment , work/life balance, CEO always puts in the work and makes it a fun place to work, potential to work in all major cities
    The challengesGrowing rapidly and adapting to change quickly.
    5.0
    State Manager
    Sep 2020
    1 to 2 years in the role, current employee
    Really enjoyable! challenging and fun
    The good thingsGoal driven company with a caring nature. Team environment. Big on growing the skill set of its people.
    The challengesFinding the right team members to fit into teams is the biggest challenge faced.
    5.0
    Sales Assistant
    Sep 2020
    Great and highly recommended.
    The good thingsGreat healthy environment.
    The challengesHelping customers with finding rhe right products for them.
    5.0
    Sales Assistant
    Sep 2020
    Less than 1 year in the role, current employee
    I’ve worked for a number of companies; and I have to Say that the Nutrition Warehouse have been the most pleasurable experience to date. The people that I work with especially our performance manager Chris Mackay, are supportive, committed & genuinely caring.
    The good thingsEverything about this company is good
    The challengesNothing was difficult, because the company is well organised and supportive
    4.0
    Sales Assistant
    Sep 2020
    A fantastic environment to grow and challenge yourself in a retail environment.
    The good thingsYou are given a good amount of responsibility, which also means a good amount of freedom. The company will give you a lot of trust and believe you will respect this!
    The challengesKPIs can be demanding and require an active level of focus and application to your roll. A roll you have to grow in.
    5.0
    Store Manager / Nutritionist
    Sep 2020
    1 to 2 years in the role, current employee
    This company has been one of the most amazing companies i have worked at coming from a nutrition background this job allows me to do everything i love which is sales along with nutritional education. There is also many opportunities arising in the company which allow employees to excel in the company and continue moving to the next step.
    The good thingsThe work environment is amazing. Colleagues are amazing people Area manager Chris Mackay makes the workplace extremely exciting and challenging in a motivating way.
    The challengesEvery sale/customer/day is a challenge, ensuring that every single customer walks out of the store a satisfied customer along with the correct nutritional information provided to them.
    5.0
    Store Manager
    Sep 2020
    current employee
    NW IS THE BEST!
    The good thingsVibrant, fun atmosphere. Supportive leaders and team. Work events such as expos, training and get together's are like no other experience. NW Culture is just so unique and I feel so blessed to be part of - I am excited to go to work every single day.
    The challengesHaving RDO's. Haha There are none specific to NW. Life/work will always encounter challenges but at NW you can be assured you will be supported and work through as a team.
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