Omni-Care
(29 reviews)
Company Reviews
Working at Omni-Care
3.529 ratings in total
5
15
4
1
3
1
2
7
1
5
86%
55%
Work/Life balance
3.3(29 ratings)
Career development
3.4(29 ratings)
Benefits & perks
3.1(28 ratings)
Management
3.3(28 ratings)
Working environment
3.3(29 ratings)
Diversity & equal opportunity
3.8(28 ratings)
Reviews
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5.0
Compliance Administration Assistant
Jan 2026Preston VIC 3072Less than 1 year in the role, current employee
I have really enjoyed my time with the company and I believe it has helped me up skill significantly
The good thingsThe culture within the workplace is great, there is always a massive emphasis on team work. The team are always rewarded for their achievements and everyone's hard work never goes unnoticed.
The challengesIt is a very fast paced environment although I believe this helps with personal development and productivity.
1.0
Care Coordinator
Dec 2025Preston VIC 30724 to 5 years in the role, former employee
I wouldn't wish this job on my worst enemy.
The good thingsThe colleagues I worked with directly were excellent and the experience gained was valuable.
The challengesManagement look down on employees and consider them as less than themselves. The lessons I learned there I'll carry with me for life, because they wrote the book on what not to do.
5.0
Aged Care Personal Care Assistant
Dec 2025Point Cook VIC 3030Less than 1 year in the role, former employee
Was a good experience and cued group professional.
The good thingsThey give a good support to the clients and Staff
The challengesThey cued improved a fast response by the case workers
5.0
Courier Delivery Driver
Nov 2025Morgantown WA 6701Less than 1 year in the role, current employee
Good support in all expectations of position
The good thingsTeam dynamics with appropriate support
The challengesDifferent color vehicles to minimize profiling
5.0
Human Resources Assistant
Sep 2025Preston VIC 3072Less than 1 year in the role, current employee
Friendly, supportive environment
The good thingsA friendly team environment, good training programs, opportunity for further learning and career progression throughout the company. Strong leadership shown by my manager.
The challengesNone that I can think of
1.0
Care Coordinator
Jul 2025Preston VIC 30722 to 3 years in the role, former employee
Omni-cares about no-one but themselves!
The good thingsI loved the clients and the joy they had whenever we were able to help them and show them care. They were so appreciative. I had some amazing co- workers and we had each others support when the working environment became toxic. As to the workplace environment? The good thing was leaving.
The challengesOmnicare!
The management describe the environment as supportive and like a family.
I have never felt so unsupported in my life. They micro-manage, they apportion blame for their own shortcomings and break people down.
2.0
Care Coordinator
May 2025Preston VIC 30721 to 2 years in the role, former employee
High staff turnover. Management don't care about the well being of care coordinators.
The good thingsWorking with clients and aiding them at home.
Salary was good and bonuses were good.
Made some good friends.
The challengesManagement - Didnt feel supported when i worked there. They didn't care about the well being of care coordinators leading to a high turnover rate. It was like a revolving door. They kept everyone back at the end of the day to fill shifts without over time.
5.0
Support Worker
Aug 2024Brunswick VIC 3056Less than 1 year in the role, former employee
Working for Omni-care gives you all the right tools to help you with your support worker journey, with very great training that is also frequent and having on call staff members at all times to help support while you work. Also giving you a personal coordinator to help you every step of the way, mine being one the best. Overall experience was amazing.
The good thingsMeeting new people as you go, boosting my confidence as a support worker, staff are very nice
The challengesSomething I found challenging was the clients behaviour at some moments which my very beautiful coordinator supported me through
1.0
Care Coordinator
Feb 2023would not recommend anyone to work at this place.
The good thingsMeeting new people in the office
The challengesManagement was not good, people was always leaving the work place.
3 people found this helpful
5.0
WHS/HR Administrator
Feb 20231 to 2 years in the role
Hands-down the best company I've worked for to date.
The good thingsBirthday Day Off. Bonuses. Learning & Development. Supportive team. Inclusive.
The challengesNone that I can think of yet.
5.0
Community Support Worker
Jun 2022A totally caring and professional company
The good thingsAbsolutely well organised and caring of their staff
The challengesEverything was so well run and organised there were no challenges
1.0
Care Coordinator
Mar 2022Less than 1 year in the role, former employee
regret coming to work at this place
The good thingsNot really much anything good about this place.
The challengesthey make people over worked. management is horrible. Having to work back pretty much everyday. people are always leaving the workplace and always new people coming in.
6 people found this helpful
HR Manager - Onboarding and CommencementHello, thank you for taking the time to provide your feedback on your experience working with us. We’re sorry to read your comments about your experience and our leadership team. We are working hard to make sure that Omni-Care is a great place to work for all of our staff members, and we have taken your comments on board. We appreciate your efforts, including staying back, to ensure that our clients received the very best care. If you have any further feedback for us, please feel free to email us.
30d+ ago
5.0
HR Manager - Onboarding & Commencement
Nov 20213 to 4 years in the role, former employee
Victoria's leading Home Care provider
The good thingsSupportive Management team, great culture and indirectly making a difference in people's lives. Omni-Care is an amazing place to work.
The challengesConstant changes in Aged Care reforms which can't be helped and the chaos of Covid - however, Management are very supportive! A great solutions focused mindset.
5.0
In home support worker
Feb 2021Less than 1 year in the role, former employee
Great workplace with lots of work if you say yes to shifts
The good things99% of the clients are nice and welcoming, there are a few who are very wary due to bad experience with other support workers. Once you have presented to the clients as a trusting person, he or she will be very friendly. I found the workload to be massive at times especially during holidays but its all about maintaining a balance. Management, from my experience, is great with friendly reminders and government imposed safety rules.
The challengesSome clients tend to call in for assistance and then cancel at the last minute. It has happened and the resolution is to call it in to report this.
2.0
Care Coordinator
Dec 2020Less than 1 year in the role
I would not recommend any one to work in this company!
The good things- Attractive staff benefit
- you got a day off on your birthday and cash reward
The challenges- bad management
-Micromanagement environment
-Some management level staff just not having the proper qualification and just because they have been in the company for many years
-No external training opportunities
7 people found this helpful
5.0
Human Resources
Sep 20201 to 2 years in the role, current employee
A great company and I am looking forward to growing and gaining experience.
The good thingsGreat company and communication is clear and thorough.
The challengesWorkload and managing to get it all done during the day.
2.0
Care Coordinator
Apr 20201 to 2 years in the role
Would never recommend anyone to work here
The good thingsMade some great friends. Bonuses
The challengesManager expects too much from staff and is never happy with the outcomes. You work so hard and barely appreciated
6 people found this helpful
5.0
Chief Executive Officer
Mar 2020Less than 1 year in the role, current employee
Profit with a purpose
The good thingsGreat benefits, flexibility and purpose.
The challengesLots to do in the Home Care and NDIS spaces.
1 person found this helpful
4.0
Support Worker
Sep 2019Less than 1 year in the role, former employee
great
The good thingsGreat shifts and they don't pressure you to take them.
The challengessome of the employees when they break the rules and your supervisor does nothing when you report it
5.0
Care Coordinator
Jul 2019Omni-Care was a great company to work for. Well rewarded by director, generous wages for the minimal experience needed. A great opportunity for anyone who is keen to work in the industry
The good thingsI worked as a Care Coordinator for Omni-Care for over 3 years. The company has a structured training program and a buddy system for new staff. They are very clear with their mission, values and goals. They always tried to develop their staff and promote from within. I did see other staff come and go and believe that was due to the individual not giving the new job a proper go and gave up prematurely.
The challengesThe pace of the role was an initial struggle as there was always a demand to arrange support - but that is what the job is about. With time I gained the experience and confidence needed to do the role.
1.0
Administration Officer
May 20191 to 2 years in the role, former employee
Would not recommend
The good thingsGoing home. Terrible working culture
The challengesWorking with people who didn’t seem to want to accept new staff members
7 people found this helpful
5.0
Support Worker
May 2019Less than 1 year in the role, former employee
Great company to work for
The good thingsGreat management team
The challengesI have not face any challenges
2.0
Care Coordinator
May 20191 to 2 years in the role, former employee
Wouldn't Recommend
The good thingsHelping the community with booking in care workers to assist them.
The challengesManagement were terrible. You felt bad when you were unwell and when you took any annual leave.
4 people found this helpful
2.0
Support Worker
Jul 20183 to 4 years in the role, former employee
frustrating
The good thingsgetting to know clients and their families in their own homes. some were a real pleasure to care for. I liked the variety.
The challengesnever enough shifts., many shifts only I hour. many late cancellations as well. Too much time spent stuck in traffic trying to get to clients homes on time. co- ordinators did not understand the frustrations of Support Workers and ,really did not care, as we were just another faceless voice on the phone they had to dismiss asap! I was always asking for more shifts, but left frustrated when they constantly recruit for more casual SWs
2 people found this helpful
2.0
PCA
Feb 2018Less than 1 year in the role, current employee
NA
The good thingsNot many good stuff I could say about the company .
The challengesTrying to get hold of someone when you contact them a few times.
2 people found this helpful
2.0
Care Coordinator
Jan 2018Less than 1 year in the role, former employee
Exhausting and mostly miserable
The good thingsSome lovely people, scheduling some great Support Workers for shifts
The challengesWorking a ridiculous shift, 8.30am - 4pm then traveling home to turn on laptop and mobile work all night while trying to get some sleep, return to office 8am - 5pm. Unsafe OH&S. Consequently high turnover
4 people found this helpful
5.0
Personal Support Worker
Aug 2017Less than 1 year in the role, former employee
Highly recommend to work for
The good thingsGreat Support and understanding, great training
The challengesDealing with emotions regarding clients
5.0
Support Worker
Feb 20163 to 4 years in the role, current employee
The best thing I ever did joining this company
The good thingsBeing able to make a difference
The challengesThe opportunity to meet the challenges set before me and being able to make a difference.
3.0
Residential Support Worker
Feb 2016Maybe if I enjoyed the role more I would have a higher rating but it's a position that isn't suited to me
The good thingsThe staff you deal with are always nice.
The challengesOne of the lower paying companies in this field.
2 people found this helpful
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