Palm Lake Group
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    Palm Lake Group
    (54 reviews)
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    Company Reviews

    Working at Palm Lake Group

    3.654 ratings in total
    5
    30
    4
    5
    3
    1
    2
    3
    1
    15
    81%
    Rate salary as high or average
    67%
    Employees recommend this employer to friends
    Work/Life balance
    3.8(50 ratings)
    Career development
    3.4(49 ratings)
    Benefits & perks
    3.4(49 ratings)
    Management
    3.5(50 ratings)
    Working environment
    3.8(51 ratings)
    Diversity & equal opportunity
    3.8(49 ratings)
    Ratings for Palm Lake Group are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 54 reviews sorted by most recent
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    1.0
    Commis Chef
    Apr 2026
    Pelican Waters QLD 4551Less than 1 year in the role, former employee
    Genuinely Awful, don’t bother!
    The good thingsThe Kitchen Team was fantastic! Unfortunate for management they lost the entire team within 2 weeks of eachother.
    The challengesManagement, Creativity, Joy. If you have a single bone of creativity in your body don’t work here, they will strip you of joy. Plus they refuse to train their front of house staff which makes it even more difficult to work here!
    1 person found this helpful
    1.0
    Sous Chef
    Mar 2026
    Pelican Waters QLD 45511 to 2 years in the role, current employee
    If you are a chef that thrives on being creative and expressing yourself then do not work here
    The good thingsThe kitchen team was great, shame within 2 weeks they lost the whole team
    The challengesManagement. If you wish to express any creativity find somewhere else, they do not cater to the community only themselves
    1 person found this helpful
    1.0
    Lifestyle Coordinator
    Dec 2025
    Beachmere QLD 4510Less than 1 year in the role, former employee
    Worst place I have ever worked!
    The good thingsLovely facility Some nice staff
    The challengesPoor communication, from the top down Lazy staff Do not support staff
    4 people found this helpful
    1.0
    Cleaning Staff
    Jul 2025
    Bargara QLD 46702 to 3 years in the role, former employee
    Disappointed with the toxic environment
    The good thingsSome amazing residents and a few good staff ( most of which have left)
    The challengesToxic environment, HR & Management do not follow up on staff issues, inappropriate behaviour and communication from caretakers.
    5 people found this helpful
    1.0
    Clinical
    Jun 2025
    Bethania QLD 4205Less than 1 year in the role, former employee
    run away if you can
    The good thingshardly any to name only residents are lovely
    The challengesworst management ever to work for very toxic environment to work, top management hardly knows what they are doing so much pressure with little support all hard-working staff are leaving worst place to work Exec managers are all same and no support given to staff
    6 people found this helpful
    2.0
    Accounts Payable Role
    Jun 2025
    Southport QLD 4215Less than 1 year in the role, former employee
    One bad apple spoils the bunchGreat company to work for who recognise employees’ contributions and management are nice. I left after being tormented by a long-standing member of the team. I requested support from HR but was not offered or informed of the EAP which was really disappointing but …. silver lining is I love the role I moved into after leaving and have been with my current employer for the last 3 years and haven’t encountered any bad apples!
    5 people found this helpful
    1.0
    Carer
    Jun 2025
    Bargara QLD 4670Less than 1 year in the role, former employee
    Always looking for staff. Lacks professionalism Food services management unsupportive, no leadership, lazy. Miss managed. Resulting In a no care attitude in this department. No accountability, resulting in high turn over of staff. Staff over worked, lacks appropriate communication, resulting in staff becoming frustrated.
    8 people found this helpful
    1.0
    Registered Nurse
    Jun 2025
    Bethania QLD 4205Less than 1 year in the role, former employee
    Toxic culture and unsupportive management
    The good thingsCoworkers are hardworking and nice
    The challengesIntense workload, unsupportive management, blame culture
    2 people found this helpful
    1.0
    Supervisor
    Jun 2025
    Pelican Waters QLD 4551Less than 1 year in the role, former employee
    Disappointing and undervalued
    The good thingsOther staff and the community were beautiful.
    The challengesIt you want to feel like just a number, and that you are replaceable, this is the spot to be. Nothing that you do for this company is ever appreciated or reconcile. But the customers and the community are beautiful.
    2 people found this helpful
    5.0
    Senior Caretaker
    May 2025
    Hervey Bay QLD 4655Less than 1 year in the role, current employee
    Good experience all round and definitely enjoy creating a wonderful community within the resort
    The good thingsWorking in a team who support and help along the way with enough room to build your own stamp on your area of expertise working towards a common goal.
    The challengesTraining is done via correspondence and online most of time or reading. I’m a learn by class and shown how to do things. I learn thorough and quicker this way
    1 person found this helpful
    5.0
    Accounts Receivable Role
    May 2025
    Southport QLD 42151 to 2 years in the role, current employee
    Accounts Receivable - Palm Lake Care
    The good thingsThe role is challenging but there are notes and support for all functions of the role. The people are friendly and easy to get on with. The support has been great. Being able to help families and friends of their loved ones at a very difficult time.
    The challengesThere are no challenges.
    1 person found this helpful
    5.0
    Resort Caretaker
    May 2025
    Forster NSW 24281 to 2 years in the role, current employee
    Working for PLR has been very rewarding for us, we have learnt so much since our time with PLR and hope to continue to move forward with the company.
    The good thingsBeing able to work autonomously and manage the beautiful and stunning resort as if it was out own on a daily basis, having fantastic support from head office when required, resort admim accounts to the CEO, everyone is so helpful.
    The challengesSometimes trades can take a while and homeowners do not have the patience to wait and can be quite challenging with their expected time frames.
    1 person found this helpful
    4.0
    Caretaker
    May 2025
    Cowes VIC 39222 to 3 years in the role, current employee
    Live the lifestyle while you work
    The good thingsPersonally Rewarding, no 2 days are the same.
    The challengesDealing with a vast variety of people can be challenging at times but also creates personal growth.
    1 person found this helpful
    5.0
    Draftsperson
    Dec 2024
    Southport QLD 4215
    I'm very grateful that my journey ended up here and being part of this company is a privilege.
    The good thingsThe overall work environment and the great communication, not only in my department but across all sections. Flexibility within the parameters given and understanding of each employee's circumstances. Office spaces are great and provided with full support when we need it.
    The challengesNothing so far - all tasks are given with cleat input.
    1 person found this helpful
    5.0
    Drafter
    Dec 2024
    Southport QLD 4215Less than 1 year in the role, current employee
    Happy environment and enjoy coming to work!
    The good thingsI love the banter! The Construction team know how to have a good belly laugh. We work hard, but it's nice to be in an environment where there is a balance between work and play.
    The challengesThere are no challenges per se. Coming to work is quite enjoyable. The only thing I would change, would be to have a little more flexibility around start/finish times.
    1 person found this helpful
    5.0
    Construction Administrator
    Dec 2024
    Southport QLD 4215
    My experience here at Palm Lake has been amazing !
    The good thingsThe thing I enjoy most at this company is the opportunities to grow and the people that make a great team
    The challengesI haven't found anything difficult at this time
    1 person found this helpful
    4.0
    Registered Nurse
    Oct 2024
    Caloundra QLD 4551Less than 1 year in the role, current employee
    Supportive and friendly workplace
    The good thingsPositive work environment, opportunity for growth in role
    The challengesWork hours are difficult to accommodate for a young family.
    4 people found this helpful
    5.0
    Quality and Compliance Officer
    Oct 2024
    Bethania QLD 42053 to 4 years in the role, current employee
    Having been with the company for over 4 years, I truly cannot envision myself working anywhere else.
    The good thingsThe collaborative environment and supportive atmosphere fostered by my colleagues, including the managers, make me look forward to coming to work each day. Palm Lake Care is committed to supporting your career development and providing you with the necessary tools to excel in your role.
    The challengesCannot think of any challenges.
    2 people found this helpful
    4.0
    Sales Consultant
    Oct 2024
    Yamba NSW 2464current employee
    Palm Lake Group is a dynamic work environment, with an amazing team that supports your career growth.
    The good thingsWorking with an amazing team and great support for career growth.
    The challengesStarting a new career has its own set of challenges when learning a new role. This is why it is important to have a good team behind you.
    1 person found this helpful
    5.0
    Accounts Payable Officer
    Oct 2024
    Southport QLD 42151 to 2 years in the role, current employee
    Great Team always willing to help. With eyes to the future very progress with continued growth.
    The good thingsLearning something new every day
    The challengesAlways learning in itself a challenge
    5.0
    Drafting Team Leader
    Oct 2024
    All Gold Coast QLD1 to 2 years in the role, current employee
    Great work environment and a fantastic company to work for
    The good thingsFantastic opportunities for career advancement and on the job training. The work environment is positive and encourages collaboration and management is very supportive, always ready to provide guidance and assistance when needed
    The challengesI have found no challenges working at Palm Lake Group
    5.0
    Project Coordinator
    Oct 2024
    Southport QLD 42151 to 2 years in the role, current employee
    Working with the team at Palm Lake Group over the past 12 months has been an incredible learning journey. Every week brings new insights, which I really enjoy and appreciate. I'm challenged on a daily basis, which keeps things interesting.
    The good thingsI’m fortunate to be part of an incredible team where everyone collaborates seamlessly.
    The challengesMaintaining work-life balance can be challenging with a 5-day work week, but I’m fortunate to have the flexibility to choose my start and finish times. Some days, I can start early and wrap up early, which is especially helpful when I have appointments or other personal commitments.
    5.0
    Administration Role
    Oct 2024
    Southport QLD 42153 to 4 years in the role, current employee
    Thoroughly enjoying my time with Palm Lake Group and grateful for the support I receive from my manager and team
    The good thingsI have been provided several opportunities for career development
    The challengesSystems are currently being reviewed
    5.0
    HR Adminitrator
    Apr 2024
    All Gold Coast QLD1 to 2 years in the role, current employee
    Overall really enjoyed working with Palm Lake, the team internally is lovely and we all work well together bounce of each other and support each other. I've been offered further opportunity's to grow personally and Palm Lake supported those.
    The good thingsGREAT team and rewarding job within a reputable company. They offer longevity in the overall business plan structure and job security is strong. The business promotes growth and development to their staff and are open to change and progression/ development.
    The challengesCurrently upgrading their systems due to a lot of growth in the company with additions to their businesses entities, overall it is a medium organization and they recognize the advancements in technologies in a short period of time, they have had substantial growth these are hurdles you can easily overcome.
    1 person found this helpful
    5.0
    Marketing
    Jan 2024
    All Gold Coast QLD5 to 6 years in the role, former employee
    If you're looking for a role with a company that continues to evolve and looks after its employees look no further!
    The good thingsOpportunity for development and growth
    The challengesConstantly busy, however, love a fast paced environment. Days go quickly
    5.0
    Sales Consultant
    Aug 2023
    Sunshine Coast QLD9 to 10 years in the role, current employee
    Great job for a sales person
    The good thingsGreat opportunities to work at whichever project suits. Supported by Sales Manager and great marketing team, so purchasers come to us ready to buy
    The challengesGets really busy, and weekend work
    4.0
    Cook
    Oct 2022
    current employee
    Pretty great place to work
    The good thingsHours were really great, loved getting to know the residents. Nice new commerical kitchen which was fully equipped
    The challengesWas challenging during covid trying to manage restrictions
    5.0
    Site Manager
    Jun 2022
    3 to 4 years in the role, current employee
    Busy and rewarding
    The good thingsWell paid and not micro managed. People are mostly great to work with. Alot of support over the covid challenges from management
    The challengesLack of building materials, lack of trades - same as all builders at the moment.
    5.0
    Kitchen Assistant
    Feb 2022
    1 to 2 years in the role, former employee
    pretty nice place to work
    The good thingsgood hourly rate, nice kitchen, lovely team
    The challengescovid restrictions made life difficult for everyone
    5.0
    Groundsperson
    Oct 2020
    1 to 2 years in the role, former employee
    Nice resort, good place to work
    The good thingsGrounds equipment was new and well maintained, grounds team were good and was a pretty easy job
    The challengesLots of growth in the summer, some residents were complainers
    2 people found this helpful
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