Park Hyatt
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    Park Hyatt
    (43 reviews)
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    Company Reviews

    Working at Park Hyatt

    3.543 ratings in total
    5
    16
    4
    9
    3
    6
    2
    3
    1
    9
    67%
    Rate salary as high or average
    65%
    Employees recommend this employer to friends
    Work/Life balance
    3.1(43 ratings)
    Career development
    3.2(43 ratings)
    Benefits & perks
    3.6(42 ratings)
    Management
    3.0(43 ratings)
    Working environment
    3.2(42 ratings)
    Diversity & equal opportunity
    3.6(42 ratings)
    Ratings for Park Hyatt are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 43 reviews sorted by most recent
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    5.0
    Bell Bay
    Jun 2025
    Bell Bay TAS 725310 to 11 years in the role, current employee
    Here’s a professional and clear example: "Dedicated bellman with a strong focus on guest satisfaction and excellent service." Would you like to include how many years of experience you have or mention a specific hotel? I have 16 years experience hotel industries
    The good thingsThe Good Things What I like the most about being a bellman is helping guests feel welcome and comfortable from the moment they arrive. I enjoy providing excellent customer service, assisting with luggage, and offering useful information about the hotel and local area. Making guests smile and knowing that I helped improve their stay gives me real satisfaction. I also enjoy being active, working as part of a team, and having the opportunity to meet people from all over the world.
    The challengesThe Challenges One of the challenges of being a bellman is dealing with difficult or impatient guests, especially during busy times. It can be stressful when there are many arrivals and departures at once, and everyone wants quick service. However, I see this as an opportunity to stay calm under pressure and improve my communication skills. I also sometimes find the long hours and standing for extended periods physically tiring, but I have learned how to manage my energy and stay positive throughout the shift.
    5.0
    Food and Beverage Attendant
    May 2025
    All Canberra ACT2 to 3 years in the role, former employee
    A sharing of knowledge, skills and experience.
    The good thingsI was apart of the Parliament House Operations staff where I began as part of Banquet Operations. Having some study requirements I was later able to move through various other catering departments under the Park Hyatt.
    The challengesI had a mixed standing on aspects of training, expectations and experience. A dislike was being in the know of certain things and each having contention. I was there as a waiter and at times lines became not EQ about the customer.
    2.0
    Room Service Server
    Apr 2025
    East Melbourne VIC 30021 to 2 years in the role, former employee
    There’s absolutely nothing to learn here, they expect you to already know everything from day one. No proper training is provided, and the moment you make a mistake, they’re quick to point fingers and place the blame entirely on you. It’s a toxic environment where support is non-existent.
    The good thingsHuge employees discount stay in hyatt hotel worldwide.
    The challengesThey urgently ask you to come in like it’s an emergency, but once you’re there, they cut your hours to the bare minimum. Total waste of time and energy, especially after commuting all the way — completely disrespectful of your time.
    5 people found this helpful
    1.0
    Rooms
    Feb 2025
    East Melbourne VIC 30023 to 4 years in the role, former employee
    Nothing special. No resources and expected to give 5 star service.
    The good thingsThe colleagues. Not much else.
    The challengesAbsolutely no support from exec managers. Overworked and never thanked. Typical hotel with no frills.
    1.0
    Food & Beverage
    Feb 2025
    East Melbourne VIC 30029 to 10 years in the role, former employee
    Unless you are young and fit and in a very urgent need of money, do not bother applying as salary and the job description are not matching
    The good thingsNothing apart you get some complimentary stay at some other properties. Ps: if you manage to stay long enough to actually get these
    The challengesVery long hours of work, its very typical day with not enough staffs. Higher management are not very helpful and mostly very old school. Most equipments are outdated and still need plenty labour work.
    1.0
    Rooms Division
    Jun 2024
    Sydney NSW 2000Less than 1 year in the role, current employee
    If you're looking to join the property, run far and run fast!
    The good thingsOnly good thing about the company is the benefits: complimentary room nights across (selected) Hyatt properties around the world (assuming you're fast enough to book the place you want to go).
    The challengesThe team is old and stubborn, the management is uncaring, and the culture hinges more around gaslighting newer team members into believing they're not doing the right thing. There's a reason the turnover rate for the hotel is so high, management need to look inward to find it.
    5 people found this helpful
    1.0
    Housekeeping Supervisor
    May 2022
    1 to 2 years in the role, former employee
    Management makes decisions biased and culture prefers by HR Team. Executive doesn’t know the market salary or old school expectations. It really needs to renovate the whole thing
    The good thingsBrand is good thing and the view is good too
    The challengesEverything is challenging
    3 people found this helpful
    4.0
    chef de partie
    Feb 2021
    5 to 6 years in the role, former employee
    Best Experience
    The good thingsbest place like home
    The challengeslong hours sometimes no break. but i love my job so no complaints.
    1 person found this helpful
    1.0
    Housekeeper
    Nov 2020
    5 to 6 years in the role, former employee
    Terrible
    The good thingsnobody care how you work so if you want to just spend time at work, no problem
    The challengesunprofessional management HR doesn't care employee GM always just say money money money
    2 people found this helpful
    4.0
    Maintenance Role
    Mar 2020
    Good variety, good people high standards
    The good thingsWork area, variety, ease of access to work
    The challengesSalary was the only issue
    1 person found this helpful
    3.0
    GSO
    Mar 2020
    3 to 4 years in the role, current employee
    Not recommended anymore. It used to be really good, but since the big change, it turned up side down.
    The good thingsWorkplace diversity is great
    The challengesManagement team is not a team you can really rely on
    1 person found this helpful
    3.0
    Food and Beverage Attendant
    Mar 2020
    Loved working with other employees and the flexibility of hours
    The good thingsThe other employees and the culture
    The challengesNo career growth. No equal opportunities.
    1 person found this helpful
    1.0
    Waitperson
    Mar 2020
    9 to 10 years in the role, former employee
    Not good didn’t even get pay rise
    The good thingsIt’s ok too bossy fast all time and hard
    The challengesHard have to be fast too bossy
    1 person found this helpful
    1.0
    Guest Services Agent
    Nov 2019
    Incompetent managment that only care the for the medallia surveys. That hotel guests manipulate to their advantage.
    The good thingsLocation of the property.
    The challengesShort staffed with little support from management. Trying to run a five star hotel on a shoestring budget.
    2 people found this helpful
    3.0
    Assistant Manager
    Nov 2019
    1 to 2 years in the role, former employee
    same salary as 4 star, more issues and standards to follow.
    The good thingsGreat benefits for staff
    The challengesNo options for career development as management sits in position for 7 to 10 years. Management is expected to work 10 hours daily to show commitment
    1 person found this helpful
    1.0
    Wedding Coordinator
    Nov 2019
    1 to 2 years in the role, former employee
    Good at the start but bad by the end
    The good thingsLearnt a lot about the industry
    The challengesThe people I worked with were not supportive and actually made it an awful place to work
    1 person found this helpful
    4.0
    Conference and Events Supervisor
    Nov 2019
    3 to 4 years in the role, former employee
    Despite all difficulties, Hyatt is still the best hotel to work amonng all other hotel brands.
    The good thingsEqual promotional opportunities
    The challengesDifficult to keep work and life balance
    5.0
    Butler
    Nov 2019
    Perfect sweetest experience to work for a lifetime
    The good thingsEnvironment, management, colleagues, executive committe, benefit everything are excellent
    The challengesEvery service has to be in timely manner and deliver luxury service
    3.0
    Host
    Sep 2019
    Less than 1 year in the role, former employee
    As far as hospitality goes, the training and general support here is good. Meals are included during shift and perks kick in after a certain length of service. It’s great for those wanting to work in hospitality.
    The good thingsNice people to work with. Nice equipment. Flexible rosters and scheduling.
    The challengesStiff upper management. Not a lot of room to progress. High turnover of service staff
    1 person found this helpful
    4.0
    Food and Beverage Staff
    Jul 2019
    A powerful brand for your resume
    The good thingsPark Hyatt is a very powerful brand to include in your resume. In general, the majority of people are nice. Beautiful location.
    The challengesSome managers, teams leaders or assistant managers are not quite prepared to perform in those roles. Regarding opportunities to grow, I believe it depends more on friendships than in real qualifications.
    2.0
    Front Office Agent
    Jul 2019
    Unsupportive management and poor team-building skills.
    The good thingsConsidered a prestigious company internationally.
    The challengesUnrealistic goals and focus on guest feedback and goals.
    1 person found this helpful
    5.0
    Food and Beverage Attendant
    May 2019
    1 to 2 years in the role, former employee
    It was overall very great experience for me.
    The good thingsLovely Team Great Resume
    The challengesLate night shifts Long ours
    4.0
    Food and Beverage Attendant
    May 2019
    5 to 6 years in the role, current employee
    Squeezing the lemon
    The good thingsTeam environment Workplace culture Global Network
    The challengesWork life balance and working in a small team.
    5.0
    Executive Sous Chef
    May 2019
    11 to 12 years in the role, current employee
    Rewarding
    The good thingsGood work environment
    The challengesNothing that we cannot work on
    5.0
    Steward
    May 2019
    3 to 4 years in the role, current employee
    Great place to work
    The good thingsThe atmosphere and the people I work with are really nice
    The challengesIt's difficult to try new things at work and change how things are done.
    1.0
    Maintenance Electrician
    May 2019
    7 to 8 years in the role, former employee
    Unfair dismissal.
    The good thingsNice accommodation for guests.
    The challengesFellow staff and management.
    5.0
    Commi and Demi chef.
    Feb 2018
    Good people to work with.
    The good thingsProfessional management.
    The challengesNot enough challenges after 3 years.
    5.0
    Stewarding manager
    Nov 2017
    1 to 2 years in the role, former employee
    Scope of work n oppertunity are unlimited
    The good thingsLocation was good. All colleauge very helpful n work as big family
    The challengesRemote. City life is not good as other busy city
    5.0
    Finance Intern
    Nov 2017
    Less than 1 year in the role, current employee
    Nice to stay for a long time
    The good thingsSupportive team and caring culture.
    The challengesCan be very busy time
    5.0
    Bell desk, porter
    Aug 2017
    Less than 1 year in the role, former employee
    A lifetime experience!
    The good thingsAbsolutely incredible, It was an unforgettable experience!!
    The challengesTo keep constant with high standards!
    Company Reviews published on our site are the views and opinions of their authors and do not represent the views and opinions of SEEK or its personnel. SEEK does not verify the truth or accuracy of any reviews and does not adopt or endorse any of the comments posted. SEEK posts reviews for what they are worth and for informational purposes only to assist candidates to find employment.
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