PCYC Queensland
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    PCYC Queensland
    (73 reviews)
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    Company Reviews

    Working at PCYC Queensland

    3.773 ratings in total
    5
    38
    4
    9
    3
    6
    2
    6
    1
    14
    81%
    Rate salary as high or average
    71%
    Employees recommend this employer to friends
    Work/Life balance
    3.7(71 ratings)
    Career development
    3.5(72 ratings)
    Benefits & perks
    3.5(72 ratings)
    Management
    3.5(72 ratings)
    Working environment
    3.7(72 ratings)
    Diversity & equal opportunity
    3.9(72 ratings)
    Ratings for PCYC Queensland are shared as-is from employees in line with our community guidelines

    Reviews

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    4.0
    Outdoor Adventures
    Apr 2026
    All Gold Coast QLDLess than 1 year in the role, current employee
    Work with a great team, for purpose and satisfaction
    The good thingsThe changes we can make to the lives of young people, from such varied backgrounds. There is purpose to the work. The variety of work; different days, different people, different activities. The team - a good mix of people that make up a great team, the support when needed, and the laughs.
    The challengesThere are times when the overall structure can make processes slow.
    5.0
    Payroll Officer
    Apr 2026
    Slacks Creek QLD 4127Less than 1 year in the role, current employee
    A wonderful place to work!
    The good thingsI've enjoyed being part of an extremely positive and supportive environment. From day one I felt at home and welcomed by the team. I’ve enjoyed working with so many different people, all with their own skills, passion and knowledge, all working towards the same mission.
    The challengesI haven't come across any challenges.
    5.0
    Area Manager
    Apr 2026
    Mackay QLD 47403 to 4 years in the role, current employee
    My time at PCYC has been highly positive and rewarding, with consistent support.
    The good thingsStrong leadership and clear vision, the endless support.
    The challengesI have faced no challenges, it's a positive workplace culture.
    5.0
    Area Manager
    Apr 2026
    All Gold Coast QLD11 to 12 years in the role, current employee
    An amazing company that feels like family and close friends
    The good thingsPCYC has a strong culture in putting their staff and children first
    The challengesI have been with the company for 10 years and i will stay with them until I retire.
    4.0
    Manager
    Apr 2026
    Brisbane QLD 4000Less than 1 year in the role, current employee
    PCYC is a mission-aligned profit-for-purpose organisation, which is motivating!
    The good thingsPCYC lives by their mission - your work here matters to youth and children. You can see the result of the work you do making a genuine impact. At the end of the day, you know you've made a difference.
    The challengesResourcing is light being a not for profit, and so things can move a bit slower in comparison to larger corporates.
    5.0
    MSO
    Mar 2026
    Fernvale QLD 4306Less than 1 year in the role, current employee
    Wonderful, supportive and happy workplace
    The good thingsEverything! Finally found my place in a happy, supportive, vibrant workplace.
    The challengesNothing at this point in time
    5.0
    Area Manager
    Mar 2026
    Cairns QLD 4870Less than 1 year in the role, current employee
    Best job, best company, would work here everyday. Always excited to go to work.
    The good thingsGenuinely the nicest company I have ever worked for. Head office and leadership are so unbelievably supportive. You are never made to feel useless if you dont know how to do something , they are always there to support!
    The challengesNo challenges, just busy not enough time in the day
    5.0
    Club Manager
    Mar 2026
    Blackwater QLD 4717Less than 1 year in the role, current employee
    Many benefits and career progression options
    The good thingsAmazing support from all areas of the business. Great culture to work in and I feel like my work actually matters and makes a difference in the world
    The challengesSometimes communication between departments can be difficult however I find once a problem is identified they will work on a solution
    5.0
    Member Service Officer
    Mar 2026
    Dalby QLD 4405Less than 1 year in the role, current employee
    Positive and engaging with the right amount of challenging
    The good thingsI love working at PCYC. The sense of community here is something special — you really feel like you’re contributing to something bigger. Whether it’s supporting kids in programs, helping families navigate enrolments, or seeing members reach their goals, every day has purpose. The team is supportive, the environment is welcoming, and the work is genuinely fulfilling
    The challengesWorking with such a diverse community means you need strong communication and patience, but it also makes the job meaningful.
    5.0
    Clubs
    Mar 2026
    Brisbane QLD 400016 to 17 years in the role, current employee
    Love it, and it just keeps improving.
    The good thingsI genuinely love working here. There’s a real mission behind what we do and you can feel it every day, it actually means something. You’re given proper opportunities to grow, take on new challenges and keep building your career instead of standing still. The people are a huge part of it too, everyone is passionate, backs each other and brings great energy to the place. On top of that, the variety is unreal. No two days are the same and you’re constantly learning. It just makes coming to work feel exciting.
    The challengesLike any nonprofit, limited resources can make things challenging at times. You often have to balance big goals with tight budgets and smaller teams, which can stretch capacity. That said, it also creates opportunities to be creative, prioritise what really matters and find smarter ways of working.
    5.0
    Manager
    Oct 2025
    Cairns QLD 48703 to 4 years in the role, current employee
    Love it here - a great organisation
    The good thingsBest organisation I have ever worked for. A positive culture and the people I work with are the best part of the job. The org has fantastic values and is all about supporting local communities through the clubs, youth development and OSHC.
    The challengesIt's hard work but with a purpose.
    1 person found this helpful
    2.0
    OSHC
    Sep 2025
    Brisbane QLD 40006 to 7 years in the role, former employee
    Get your toxic workplace bingo cards ready!
    The good thingsKnowing that some of your efforts are driving profits into bettering outcomes for some Queensland youth.
    The challengesThe OSHC department is going down lhill fast. Management’s direction is misguided and they’re now reaping the rewards. People are promoted based on allegiance and not competence. Massive retention issue at the moment, people are leaving in droves!
    4 people found this helpful
    4.0
    Gymnastics Coach
    Jul 2025
    Fernvale QLD 4306Less than 1 year in the role, former employee
    I would recommend this workplace to anyone and everyone as i enjoyed my time there
    The good thingsManagement was amazing and created such a great work place
    The challengesOther coaches and coworkers made it it a struggle
    5.0
    Senior Manager
    Mar 2025
    Brisbane QLD 40003 to 4 years in the role, current employee
    Aligned with Mission and a pleasure being part of the team
    The good thingsPCYC is clear about its mission and helps people achieve it. New Learning and Development team has helped me learn and grow my career. Because of its size, there are plenty of opportunities and I intend to chase them!
    The challengesThere have been some changes to how Clubs and Youth Programs run, they are good changes and great for young people, but sometimes it's hard to keep up with how programs are rolled out.
    1.0
    Outside School Hours Care Service Manager
    Jan 2025
    Yeppoon QLD 47033 to 4 years in the role, former employee
    Toxic environment with toxic leadership.
    The good thingsI enjoyed the time I spend with the children and families of the services I worked at.
    The challengesUnsupportive industry. No work-life balance, underpaid, and management that are not equipped to efficiently lead. Literally worst company I have ever worked for.
    5 people found this helpful
    5.0
    Outside School Hours Care Educator
    Jan 2025
    Toowoomba & Darling Downs QLD3 to 4 years in the role, current employee
    Love my job, love oshc, love the kids and families, my happy place.
    The good thingsI went from LDC which i was over working at to OSHC and i Love my job. My service is a wonderful place to work and the families and students are fantastic.
    The challengesEven though PCYC is one organisiation, there are many branches off the top and some areas are not welcoming and seem to look down at other areas. Can make you feel like you do not belong and can sometime take a while for information to trickle down from the top.
    1.0
    Team Member
    Jan 2025
    All Gold Coast QLD
    All about numbers,profits and egos ...not the community sadly ... Do not care for their staff , do not value hard work, low pay, no rewards and no opportunity to progress unless you are in the clique. Toxic culture.
    The good thingsWorking with children and giving to the community.
    The challengesHR is run by idiots who don't know what they are doing and make rules up as they go to suit themselves. Communication between departments non existent , no balance , toxic culture , low pay ... expected to be available, disorganized, last minute with everything and does not serve the community as it claims to. All about numbers,profits and egos ...not the community.
    4 people found this helpful
    5.0
    Service Manager
    Oct 2024
    Townsville QLD 48101 to 2 years in the role, current employee
    Happy to remain with the company long term
    The good thingsThe culture of the entire organisation moving forward is only getting more positive. The support from coworkers, management all the way up to the general manager is like nothing I've experienced at other workplaces. Ive found I feel so much more valued here than I ever did in long day care, plenty of opportunities for PD, for stepping up, or moving to other opportunities within the company. There is definite support there for staff, however they are also so big on the right person in the right role, and some people are just not suited to the roles they're in. Also seeing and hearing about the things pcyc does for different communities genuinely makes me feel like this is a company who does what it advertises, who works to uphold its values.
    The challengesThere are a lot of departments, so communication is sometimes either lost in transit, or you don't feel you get enough when you need it, can definitely be breakdowns. Working with kids is definitely not easy.
    5.0
    Team Member
    Jul 2024
    All Brisbane QLD3 to 4 years in the role, current employee
    Love working with these beautiful people who want to make a difference in the lives of others - our community and our people.
    The good thingsAn incredibly passionate and committed team, who work hard to make a difference in lives of others every day. Everyone knows our 'why' it's in everything that we do, and people get to live their purpose daily.
    The challengesHaving a finite number of resources and time - we could do more with more.
    5.0
    Talent Acquisition Officer
    Jul 2024
    Brisbane QLD 4000current employee
    A great organisation focused on progressing and improving.
    The good thingsGreat organisation doing really important work for youth. Love being a part of something meaningful. PCYC is increasing their leadership training for managers and staff which is really great to see. Career development is good and I had the opportunity to step into the Recruitment Team Leader role to upskill for 6 months. Supportive and friendly environment.
    The challengesChange can feel a little slow.
    5.0
    Manager
    Jul 2024
    Brisbane QLD 4000current employee
    Good opportunities
    The good thingsCareer progression has been amazing. Lots of opportunity for personal growth. Profit for purpose is nice to be a part of and seeing the youth programs that can be achieved from the commercial outcomes.
    The challengesCulture change has been slow to change but getting there.
    5.0
    Club Manager
    Jul 2024
    Beenleigh QLD 4207current employee
    Progressed to a club manager and have no intention of stopping, been the best career move for me.
    The good thingsCareer progression, working with likeminded people and having the ability to give back and help others and help young people pursuit a fit and healthy life.
    The challengesEvery job has its challenges, it's how we make each day different more progressive.
    1.0
    Coordinator
    May 2024
    Brisbane QLD 4000Less than 1 year in the role, former employee
    No WFH or flexibility with hours even though they advertise that.
    The good thingsLots of young people work in the programs which is good
    The challengesManagement have no idea what they are doing most have been shuffled around. They will micromanage you so much it makes you feel like a child. The job adverts state flexible work arrangements however, not available when you start. No wfh, no 9 day fortnight, no flexibility what so over. You have an expectation to be on call after hours but no extra pay. Honestly save your mental health.
    3 people found this helpful
    1.0
    Activities Officer
    Dec 2023
    Brisbane QLD 4000current employee
    Would not recommend them as a place to work - too pushy and uncaring
    The good thingsThe families that you meet
    The challengesLack of support for staff - it is money first people second.
    2 people found this helpful
    1.0
    MSO BSO
    Jun 2023
    Ipswich QLD 4305
    Very sad to be treated so badly.
    The good thingsSome of the colleagues made it good.
    The challengesDifficult to work in environment when Head Office doesn't acknowledge concerns.
    4 people found this helpful
    1.0
    MSO
    Aug 2022
    Never again.
    The good thingsSome of the staff are amazing and supportive, however they never stay.
    The challengesManagement style and office politics are poor form. Disappointed how such a great organization is run so poorly. Who knew a not for profit organization can be all about profit.
    10 people found this helpful
    2.0
    Educational Leader
    Aug 2022
    Less than 1 year in the role, former employee
    Unsupported and isolated with no work/life balance
    The good thingsSurface level support and camaraderie
    The challengesPoorly organised, constantly changing management and leadership positions, little to no support, false offers of support , low pay for large amount of work
    8 people found this helpful
    1.0
    Member Services Team Leader
    Jul 2022
    Oh look, something shiny!
    The good thingsCommunity, customers, programs, relationship with QPS
    The challengesMicromanagement without structure.
    4 people found this helpful
    4.0
    Educational Leader
    Apr 2022
    3 to 4 years in the role, current employee
    Very enjoyable job
    The good thingsTraining, the children and families
    The challengescommunication with management, staff shortages
    3 people found this helpful
    3.0
    Educator
    Feb 2022
    A few bright sparks amidst a mediocre environment.
    The good thingsLots of great kids and staff to work with. Some leaders were exceptional. Very flexible hours.
    The challengesDealing with an organisation that seemed to prioritise cost management over child welfare and staff wellbeing.
    6 people found this helpful
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