Company Reviews

    Working at Personally Recommended

    3.85 ratings in total
    5
    1
    4
    2
    3
    2
    2
    0
    1
    0
    0%
    Rate salary as high or average
    60%
    Employees recommend this employer to friends
    Work/Life balance
    5.0(5 ratings)
    Career development
    1.4(5 ratings)
    Benefits & perks
    3.2(5 ratings)
    Management
    3.8(5 ratings)
    Working environment
    4.2(5 ratings)
    Diversity & equal opportunity
    4.2(5 ratings)
    Ratings for Personally Recommended are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 5 reviews sorted by most recent
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    most recent
    3.0
    Mystery Shopper
    Apr 2025
    Capalaba QLD 4157Less than 1 year in the role, current employee
    Poor pay rates for what it is, reading, driving, visiting, photos, reporting etc. Not much work. They say they will release jobs early in the month but crickets so far a week into the month. Not worth it. If you were trying to make a living you would soon die. I wished it had been better.
    The good thingsIt is flexible to fit in around other work
    The challengesI really don't like the website interface. You can't stay logged in. The writing is tiny and nothing is laid out. Gives me vibes from the 90's when websites were being designed. Needs a major overhaul. When you do see a job or two show up on the board they are either gone or nobody wants them.
    1 person found this helpful
    5.0
    Mystery Shopper
    Mar 2020
    A good opportunity to build customer service skills.
    The good thingsProvided good retail experience for my current role at David Jones.
    The challengesThe pay rate was not enough to live off.
    4 people found this helpful
    3.0
    Mystery Shopper
    Jan 2020
    3 to 4 years in the role, current employee
    A good hobby job that you can work according to your own schedule.
    The good thingsThere's a variety of shops to choose from and you get to set your own schedule and complete as many shops as you want.
    The challengesFeedback is inconsistent. Also, the pay is very low considering the cost of things has risen.
    4 people found this helpful
    4.0
    Mystery shopper
    Aug 2017
    1 to 2 years in the role, former employee
    All round good fun, it doesn'the pay much, but for me it was like a hobby.
    The good thingsVery flexible time wise, gets you out of the house, while the kids are at school
    The challengesSalespeople that don't follow Their own procedures. It makes it much harder to assess them.
    4 people found this helpful
    4.0
    Market Researcher and Reports Writer
    Aug 2015
    3 to 4 years in the role, current employee
    Because of the low wage and continually getting into trouble when I was trying to help the company, my husband asked why I do it - I replied, because I love it
    The good thingsI have been involved in investigative reports writing work previously and it is something that I enjoy. I also like being able to work from home and organise my own schedule.
    The challengesI have always been a dedicated company person so when I have had a client call back after the deadline of submitting the report, I used to ring the company and ask them if they would like me to input the latest information, so they would put the report back online for me to complete, only for me to get into trouble for not submitting the report on time, when I had, I was just going above and beyond what was required. I even informed the company we needed to give the clients a couple of extra days to call back, but nothing was done about that. To avoid getting into trouble, when a client calls back after the report has been submitted, I no longer offer to add that extra information. So much for working 'above and beyond' and instead of receiving a thank-you, I get into trouble. Also, I have received phone calls from the company to help them out, that someone is unable to do a job, and again, as a company person wanting to help out, I always did, only to get into trouble again for not submitting the report yet. I used to say I've only just received the job, but I no longer help out when asked anymore, either. Instead of getting a thank-you, I get into trouble.
    10 people found this helpful
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