Platypus Shoes
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    Platypus Shoes
    (67 reviews)
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    Company Reviews

    Working at Platypus Shoes

    2.767 ratings in total
    5
    10
    4
    12
    3
    11
    2
    18
    1
    16
    64%
    Rate salary as high or average
    42%
    Employees recommend this employer to friends
    Work/Life balance
    2.9(67 ratings)
    Career development
    2.7(67 ratings)
    Benefits & perks
    3.2(67 ratings)
    Management
    2.4(67 ratings)
    Working environment
    3.0(67 ratings)
    Diversity & equal opportunity
    3.3(67 ratings)
    Ratings for Platypus Shoes are shared as-is from employees in line with our community guidelines

    Reviews

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    3.0
    Manager
    Apr 2026
    Melbourne VIC 30004 to 5 years in the role, former employee
    Not what they used to be
    The good thingsThe friends The discount Pre 2023 plat It used to be fun and challenging in a good way and you had time to develop and invest in your team and you had enough hours to support the workload and didn’t have to constantly hire new people because why would anyone stick around for 3 hours a week
    The challengesthey are no longer the company that I joined, the one that put people first and invested time into their team. They wear people down, over promise and under deliver. They no longer invest in their team and anyone who disagrees even slightly is seen as “below the line” for even daring to have a thought that doesn’t align with their exact views. The CEO once said “if you don’t have your work phone on you on the weekends and you’re not getting back to the CEO, then you’re in the wrong business”
    1.0
    Senior Sales Assistant
    Dec 2025
    Melbourne VIC 30001 to 2 years in the role, former employee
    Met some nice people here and there but overall very bad.
    The good thingsThe work itself was enjoyable and better than most jobs I had before
    The challengesVery toxic work environment, bad management, many management changes and basically management doing whatever they want based on how they feel.
    2.0
    Customer Service Role & 3IC
    Mar 2025
    Armadale WA 61121 to 2 years in the role, former employee
    I was doing 2IC job without pay or recognition and when I applied for the position (after going through 2 interviews) I was told I am not competent enough for the job (again after i was doing the same job for free for 2 or more months) and after they hired the person for the job (2 years younger than me with NO experience) they wanted me to train them. I was also shafted after not completing a job that i had never done before and was not trained to do (that the manager was supposed to complete) and was stopped given shifts, (I had maybe 1, 3 hour shift a month if i was lucky) and after a month of asking for shifts i gave up only to be told 2 months later (still with no shifts) i cant replace shifts any more as i'm not on the dayforce (rostering system) but I'm apparently still employed ?
    The good thingsStaff discount. Nothing else is good about where I worked, some of the team members are nice but most of them are stuck up trying to take all your customers to put their name on the sale.
    The challengesThe Managment team are awful, their is no opportunity for growth and you are taken for granted by the higher ups. Barley any shifts are provided and the ones you manage to snag are only 3 hours
    2 people found this helpful
    2.0
    Retail Sales Assistant
    Dec 2024
    Port Macquarie NSW 2444Less than 1 year in the role, former employee
    Awful place to work!
    The good thingsGood perks, if you manage to be hired with a decent team that’s good too.
    The challengesAwful unrealistic KPIs, was given a 4 hour shift to make $800 but was told to count stock out the back for 3 hours. Made $0.10 less than my target in an hour and got put down to one shift a week. Also expect you to figure out the POS system on your own with no training.
    2 people found this helpful
    2.0
    Retail Sales Assistant
    Dec 2023
    Wagga Wagga NSW 26501 to 2 years in the role, former employee
    Fun with other casuals but management needs to step up their game in regards to mental health and treatment of the lowest income earners in the company.
    The good thingsGreat products to work with and staff discount was useful.
    The challengesNo regard for the mental health of casuals in the workplace.
    2 people found this helpful
    1.0
    Store Manager
    Aug 2023
    Melbourne VIC 30001 to 2 years in the role, former employee
    Absolutely terrible, unfair workplace communication was terrible by upper management, one of the worse places I have ever managed
    The good thingsNothing at all, the whole experience as a hole was deplorable
    The challengesEverything, juggling personal live with work life, upper management have no care or sympathy for there workers
    4 people found this helpful
    1.0
    Storeperson
    Jul 2023
    Brisbane QLD 40001 to 2 years in the role, former employee
    Horrible company to work for.
    The good thingsSome of the people you work with at store level
    The challengesHigher up management. Paid peanuts to work your tail off and constantly told you’re not doing enough from the higher ups.
    2 people found this helpful
    3.0
    Sales Consultant
    Dec 2022
    Not bad and not good
    The good thingsLovely products Variety of goods
    The challengesLow income No job progress
    1 person found this helpful
    1.0
    Sales Assistant
    Oct 2022
    Apply at your own risk
    The good thingsI’d say the environment, especially the team you work with is the most enjoyable part of the experience. Along with being able to expand or enhance your skill level.
    The challengesI will say it is quite difficult and even frustrating at times working under a company with such poor management skills. The amount of frequent changes and rules makes it very difficult for employees to adapt towards and Platypus just expect employees to have a “can do” attitude
    2 people found this helpful
    1.0
    Manager
    May 2021
    Less than 1 year in the role, former employee
    I wouldn't even work here if I was desperate
    The good thingsGood employee discount Opportunity to meet new people
    The challengesYou are just a number to upper management. Upper management love to micromanage every single task that you do. There are no training or development opportunities. They are only focused on the $$ any issue is just a temporary bandaid fix
    11 people found this helpful
    1.0
    Retail Sales Assistant
    Jul 2020
    5 to 6 years in the role, current employee
    Not a good company or workplace, I would avoid working here.
    The good thingsYou meet some good people that you can really become friends with outside work
    The challengesManagement is horrible, they don’t care about you at all. Will use you any chance they get and you get nothing in return.
    6 people found this helpful
    2.0
    Sales assistant
    Jul 2020
    1 to 2 years in the role, former employee
    Unrealistic expectations
    The good thingsThe people you get to work with are usually really great!
    The challengesPoor management from all levels. Being pushed to sell sell sell even when there aren't opportunities (times and days you're rostered on can affect this) to do so and then that reflecting badly in your weekly performance, which then affects your roster.
    4 people found this helpful
    1.0
    Store Manager
    May 2020
    Less than 1 year in the role
    Wish I never worked there
    The good thingsPeople you work with are cool and make the days go along
    The challenges- Incompetent management, they give you the worst treatment. Never know what you are going to get. - Only thinking about money, blames you for things outside your control. - Never celebrating your wins, always blaming when unrealistic targets are not achieved.
    3 people found this helpful
    3.0
    Management
    Mar 2020
    Wouldn’t work here again.
    The good thingsThe team are great, if your store is making money it can be a bit more relaxed. The music isn’t too bad, and the discount is handy.
    The challengesUpper management refuse to accept any excuses as to why you may not be making any money. Even if the store is at half it’s capacity, doesn’t stock and popular current styles and the shopping centre is dead they still want to blame it on the team in your store. The pressure and stress to hit targets can be heavy, and there is the expectation to give up your entire summer plans for them.
    8 people found this helpful
    2.0
    Retail Sales Assistant
    Mar 2020
    Overall not a bad retail experience, however lots to improve upon from the top down.
    The good thingsGreat discount on shoes across all stores
    The challengesImmense and unrealistic pressure on sales from management
    3 people found this helpful
    1.0
    Assistant Manager
    Mar 2020
    1 to 2 years in the role, former employee
    Poor Management and straight up rude.
    The good thingsDiscounted shoes, but nothing else
    The challengesManagement is terrible and communication is just as bad. Area managers are too difficult to talk to and they don’t care about anyone but the managers.
    2 people found this helpful
    2.0
    Manager
    Mar 2020
    3 to 4 years in the role, former employee
    It was fun, but I'm happy I'll never be back.
    The good thingsThe team in store, atmosphere and vibe. I have had some legitimately great experiences in store and made some life long friends.
    The challengesUpper management are ridiculous and do not seem to communicate between themselves. They will blame everybody else before they acknowledge that they have made a mistake. They will try and make you sell subpar products and over exaggerate the qualities and benefits so they can push across their % margin for stock holders.
    6 people found this helpful
    3.0
    Store Manager
    Mar 2020
    Less than 1 year in the role, current employee
    If you are a casual, go for it. if you are a manager, dont.
    The good thingsGreat people, great vibe in store
    The challengesUnfortunately upper management including area manager and state manager are unable to provide the support needed at store level. Concerns are ignored and issues not resolved.
    3 people found this helpful
    1.0
    Retail Sales Assistant
    Mar 2020
    Less than 1 year in the role
    You are just a number to the company it doesn't matter how well you can sell or how good you are at your job if you dont keep up with the KPI's and the add ons you wont be treated well
    The good thingsthe discount is the only good thing
    The challengesthe management is some of the worst ive experienced
    1.0
    Retail Sales Assistant
    Feb 2020
    Less than 1 year in the role
    music and shoes are the only perks
    The good thingsdepending who you are working can change the dynamic of the environment your working in
    The challengesManager is always pushing unnecessary stress on you and the team. if you are doing well they still try and push you to do even more. too much work and dont get rewarded.
    2 people found this helpful
    5.0
    casual sales
    Feb 2020
    Less than 1 year in the role, former employee
    an exciting experience that requires dedication to remain your highest self.
    The good thingsHigh energy environment, 40% Discount, and engaging customer interactions.
    The challengesflustering population during Christmas time, Requirement to remain high energy and talk to customers as friends.
    3 people found this helpful
    2.0
    Manager
    Nov 2019
    1 to 2 years in the role, current employee
    Great vibe in store. Shame about the behaviour of regional management. Creates a high turnover in stores.
    The good thingsthe people you work with
    The challengesVery average pay, terrible communication from . upper management. Regionals being non responsive. Frustration in terms of disorganisation. Buying team terrible. Stock etc so old. Systems running on windows 94.
    1 person found this helpful
    3.0
    Manager
    Nov 2019
    5 to 6 years in the role, former employee
    At first platypus was an amazing company to work for, never felt like “work” management very supportive and always giving feedback (good and bad) then higher management changed, values changed, cared more about money than the core roots and turned into a
    The good thingsThe best thing about working for platypus was the team members, and original head office crew, great friendships and relationships built with both staff and returned customers, store vibe was always contagious
    The challengesNew higher management brought on completely changed company vibe and values, unrealistic expectations and extremely hard on store management
    1 person found this helpful
    5.0
    Sales Assistant
    Nov 2019
    3 to 4 years in the role, former employee
    Awesome
    The good thingsGreat energy. Manager was awesome. Worked with cool people and I loved the products, easy to sell when you love them yourself
    The challengesWorking with teenagers
    1 person found this helpful
    5.0
    Assistant Manager
    Nov 2019
    1 to 2 years in the role, former employee
    Life changing
    The good thingsAmazing culture and team development
    The challengesFast paced high pressure
    2.0
    Sales Representative
    Nov 2019
    3 to 4 years in the role, former employee
    Terrible place to work
    The good thingsgood atmosphere, great workmates
    The challengestargets unreachable and unrealistic, management were unfriendly, unlikeable people.
    2.0
    Christmas Casual
    Sep 2019
    former employee
    Competitive sales environment.
    The good thingsGood staff discount, good music. It's a fun job to work over Christmas if you're only after some extra cash.
    The challengesUnrealistic budgets and very competitive catty sales environment, barely any hours/week for casuals, given no real training. Constant pressure from management.
    2.0
    Assistant Manager
    Sep 2019
    Less than 1 year in the role, former employee
    Constantly being on edge if targets aren't being made.
    The good thingsGreat team discount and a good place only if you fit the brand.
    The challengesMeeting unrealistic sales expectations.
    1.0
    Full timer
    Sep 2019
    3 to 4 years in the role, current employee
    If it wasn't for the team and discount, isn't worth even a paid hour at Accent.
    The good thingsThe people on the ground working with others at Platypus are amazing! Everyone is close and team discount is amazing.
    The challengesThe whole company is 5 lefts away from crumbling over. Upper management have no idea what is going on in their stores. There is no reality in the budgets they set and the figures they attempt to drive. There isn't enough training for their full time employees. They ride you hard for everything you don't do well - but you will never get praised or thanked for the hard work you put in and the things you succeed at.
    2 people found this helpful
    3.0
    Sales Role
    Sep 2019
    former employee
    It was good, join if you're into streetwear and fashion
    The good thingsThe environment and culture created with other co-workers is great. They're very versatile with letting you be you, being able to wear anything you want the way you want to is a great perk
    The challenges- Working up the company - make you do the impossible
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