Port Stephens Council
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    Port Stephens Council
    (24 reviews)
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    Company Reviews

    Working at Port Stephens Council

    3.924 ratings in total
    5
    14
    4
    3
    3
    2
    2
    1
    1
    4
    92%
    Rate salary as high or average
    75%
    Employees recommend this employer to friends
    Work/Life balance
    4.1(23 ratings)
    Career development
    3.6(23 ratings)
    Benefits & perks
    3.7(23 ratings)
    Management
    3.5(23 ratings)
    Working environment
    3.6(23 ratings)
    Diversity & equal opportunity
    4.0(23 ratings)
    Ratings for Port Stephens Council are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 24 reviews sorted by most recent
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    5.0
    Human Resources Business Partner
    Sep 2025
    Raymond Terrace NSW 232414 to 15 years in the role, current employee
    I have worked across a few roles in my time at Council and have enjoyed each one. Council wants people in the right roles and encourages career changes/progression. My supervisors and colleagues have been supportive and caring not only in a work sense but outside of work as well.
    The good thingsThe vibe... its like being part of a family, most people genuinely care about each other.
    The challengesCommunity sentiment can sometimes be difficult when there are weather events that impact Council roads etc.
    1.0
    Customer Service Representative
    Aug 2025
    Shoal Bay NSW 23152 to 3 years in the role, former employee
    Disappointment kicks in when you realise what is advertised is not what actually happens.
    The good thingsThe potential to get long service leave after 5 years.
    The challengesZero flexibility as advertised, no opportunities to move up. Toxic work environment.
    1 person found this helpful
    5.0
    Wellbeing & Injury Support Officer
    Jun 2025
    Raymond Terrace NSW 2324Less than 1 year in the role, former employee
    I worked within a caring and supportive team. The hours and flexibility to work from home is great. On onboarding was very informative on working with council and career pathways.
    The good thingsManagement is supporting and excellent communication.
    The challengesNil I really enjoyed working at Port Stephens Council. Could not fault it.
    5.0
    Digital Transformation Specialist
    Jun 2025
    Raymond Terrace NSW 23242 to 3 years in the role, current employee
    Working at PSC has been a fulfilling experience where I feel valued, supported, and empowered to make a difference.
    The good thingsPSC has a supportive culture with strong values, flexible work and a focus on wellbeing. Career development is encouraged and I’ve had opportunities to grow, take on new challenges and contribute to meaningful community projects.
    The challengesBudget limitations can affect resources and timelines, but they also foster innovation, collaboration and smarter ways of working. PSC is proactive in finding improvements despite constraints.
    5.0
    Coordinator
    Jun 2025
    Raymond Terrace NSW 232416 to 17 years in the role, current employee
    An employee that truly values employees and their wellbeing to achieve a proactive and high performing organisation together.
    The good thingsThere is a great culture at PSC, the working conditions are good with a focus on employee wellbeing with a Health and Care program, flexible working conditions and development and growth support program in place. PSC have a focus on understanding their employees to meet their individual goals.
    The challengesCouncil is limited in budget so sometimes, technology and modernization is a little slow, however they have an Improvement approach and really spend the funds on things that are a priority and plan for implementation of others when and where they can. Just need some patience.
    5.0
    Team Leader
    Jun 2025
    Raymond Terrace NSW 232418 to 19 years in the role, current employee
    PSC great place to work!
    The good thingsGreat culture, great employment conditions. Plenty of opportunities for career development, learning and development. Flexibility to enable me to have a proper work/life balance.
    The challengesThere is nothing that I don't like at Council
    5.0
    Administration Officer
    Jun 2025
    Raymond Terrace NSW 23244 to 5 years in the role, current employee
    An amazing place to work!Great team, great management, work culture is excellent, fantastic work life balance, flexible work arrangements, great career progression opportunities. Supportive and approachable senior management. Its a great place to work and I would recommend it anyone!
    1.0
    Business Support Officer
    Jun 2025
    Raymond Terrace NSW 23242 to 3 years in the role, current employee
    If you have no ambition, you’ll like it
    The good thingsSemi “flexible” work arrangements
    The challengesPoor pay conditions especially compared to other government organisations. Laughable organisational structure offers little to no opportunity. Offices are outdated and in most instances not fit for use
    1 person found this helpful
    5.0
    Coordinator
    Jun 2025
    Raymond Terrace NSW 23243 to 4 years in the role, current employee
    Excellent work culture with high expectations
    The good thingsPositive and supportive culture, flexible conditions, and feels great to do meaningful work that supports the community.
    The challengesThe work is never complete - our community always wants, and deserves more
    5.0
    Outside School Hours Care Coordinator
    Nov 2024
    Raymond Terrace NSW 23245 to 6 years in the role, current employee
    Great place to work
    The good thingsOpportunities for career development, flexible working arrangements with healthy work-life balance. Supportive management and great work culture.
    The challengesI haven’t come across any challenges
    1.0
    Guest Services Officer
    Sep 2024
    Anna Bay NSW 2316Less than 1 year in the role, former employee
    A toxic culture driven by fear and job preservation within the Holiday Parks section of Port Stephens Council.
    The good thingsBeing part of Council creates opportunities for professional development if management allow such avenues to be pursued.
    The challengesA toxic work culture within the Holiday Parks and Koala Sanctuary section. Toxic mid level management and HR.
    5.0
    Support Officer
    Dec 2023
    Raymond Terrace NSW 2324Less than 1 year in the role, current employee
    Never been happier in a role
    The good thingsAmazing culture, I’ve never worked somewhere with such good culture, open and transparent communication, manager regularly checks in without being over the top, you are given the confidence and trust to do your role. Great work life balance
    The challengesPublic perception of council
    2.0
    Team Assistant
    Nov 2023
    Raymond Terrace NSW 23241 to 2 years in the role, former employee
    toxic environment poor management
    The good thingswork life balance local
    The challenges lack of confidence in management lack of organization ask employees to do there job and it becomes a problem very toxic environment employing employees with none or very little experience watching unnecessary money get wasted dealing with public
    5.0
    Data Entry Role
    Mar 2020
    Less than 1 year in the role, former employee
    Would gladly return to work there if i can.
    The good thingsThe work environment in the record department was lovely. My role was only a temporary contract position, so I wasn't there long, but the people were great, and they celebrated everyone's birthday with a big spread. Understanding management allowed for an excellent work/life balance. Never stressed in my position.
    The challengesMissing the opportunity to work there full time.
    1 person found this helpful
    1.0
    Cleaner
    Nov 2019
    1 to 2 years in the role, former employee
    I would not recommend
    The good thingsWorking by the ocean was lovely.
    The challengesUnfriendly work mates
    4.0
    Gardener
    Nov 2019
    3 to 4 years in the role, former employee
    Enjoyable
    The good thingsConditions and culture
    The challengesLimited career progression
    5.0
    Traffic Controller
    May 2019
    1 to 2 years in the role, current employee
    Good to work for
    The good thingsGood place to work, good crews and good bosses
    The challengesHot days on the road in summer
    5.0
    Section manager information management
    Feb 2018
    Supervisors support you to do a good job.
    The good thingsGreat leadership at all levels. Routine reviews of all services means constant opportunity for improvement. Great support for personal development.
    The challengesBreadth of services to deliver within constrained resources. So many meetings!
    5.0
    Group Manager
    Feb 2018
    5 to 6 years in the role, current employee
    Fantastic, open and collaborative culture
    The good thingsPeople and culture and variety of work
    The challengesCommunity perception of local government
    3.0
    Customer Service Officer grounds & Maintenance
    Nov 2017
    5 to 6 years in the role, former employee
    Holiday Park
    The good thingsgetting to meeting know all of the guest
    The challengesi'm able to get support from management
    3.0
    Graphic Designer
    Apr 2017
    Less than 1 year in the role, former employee
    Under staffed in our sector, which made it hard to achieve deadlines and high quality of work
    The good thingspaid very well. good team environment.
    The challengesthe workload was way too much
    4.0
    Continuous Improvements Officer
    Sep 2015
    Less than 1 year in the role, former employee
    Short but exiting and empowering!
    The good thingsA great culture for a council. Focus on continuos improvement. Entrepreneurial. Some great people. Accountability.
    The challengesWorking with people that don't believe they need to work very hard there, i.e. people that slack off because it's a government job.
    4.0
    Team Assistant
    Sep 2015
    Great
    The good thingsHours
    The challengesManagement
    5.0
    HR Officer
    Sep 2015
    Very rewarding experience.
    The good thingsThe staff are very friendly and easy to get along with. They were very helpful and make you feel at home.
    The challengesGetting to know the council protocols and procedures.
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