Queensland X-Ray
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    Queensland X-Ray
    (50 reviews)
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    Company Reviews

    Working at Queensland X-Ray

    3.250 ratings in total
    5
    19
    4
    5
    3
    6
    2
    9
    1
    11
    64%
    Rate salary as high or average
    48%
    Employees recommend this employer to friends
    Work/Life balance
    3.4(50 ratings)
    Career development
    3.3(50 ratings)
    Benefits & perks
    3.1(50 ratings)
    Management
    2.9(50 ratings)
    Working environment
    3.3(50 ratings)
    Diversity & equal opportunity
    3.5(50 ratings)
    Ratings for Queensland X-Ray are shared as-is from employees in line with our community guidelines

    Reviews

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    1.0
    QLD xray
    Apr 2026
    Mackay QLD 47402 to 3 years in the role, former employee
    Management needs a massive change as staff are lining up ready to walk
    The good thingsMaybe the Christmas parties and the techs and Sonographers
    The challengesComplaint has been handed in to the Chief to help stop the huge turn over for clerical management often treats staff terribly that most have had to resign manager talks very poorly about staff including other departments
    3.0
    Medical Receptionist
    Feb 2026
    All Gold Coast QLD2 to 3 years in the role, former employee
    Poor management and pay
    The good thingsBulk billed scans, coffee machine
    The challengesYou need to have a good understanding of anatomy and have good computer skills or you’ll struggle. The training is weak and standards for quality employees are low, further contributing to the company looking extremely unprofessional. The pay is pathetic for the workload and stress you endure, with little to no respect from patients or your colleagues.
    5.0
    Medical Receptionist
    Feb 2026
    North Mackay QLD 4740Less than 1 year in the role, current employee
    It’s a great career. Good opportunities and improved culture since loosing some dead wood
    The good thingsSupportive team and even management. Flexibility, I haven’t worked somewhere before that is so flexible with staff requests. That makes it enjoyable and allows work balance. Everyone has same expectations like even managers will do early shifts, late shifts, weekends. Most of the work is great. Good opportunity for progress if that is what you want.
    The challengesThe billing can be hard to understand, it’s a lot. There are a lot of different areas to learn and also there was some very negative girls who got pretty caught up in attempting to destroy the team, holding meetings outside of work to discuss how they can destroy the seniors careers. That part became really toxicbut they have gone now and already the entire place feels calm again. Last group catch up all staff commented on how much better it is. Disgruntled patients as it’s private for most exams can be hard too but there are pretty straight forward guides for explaining. Always someone to help in the hard situations.
    1 person found this helpful
    2.0
    Medical Administrator
    Dec 2025
    Mackay QLD 47402 to 3 years in the role, former employee
    I used to love working here, but the toxic culture ultimately changed my experience.
    The good thingsThere were some genuinely lovely people on the team, which made day-to-day work more enjoyable. The workload was manageable at times, allowing for a steady pace on certain days.
    The challengesThere was noticeable favouritism from management, including choosing specific staff to close with or take out for coffee/lunch, which created an uneven team dynamic. It was common for the manager to speak negatively about staff when they weren’t present, which made the environment feel unprofessional. The overall workplace culture often felt toxic due to the favouritism, and some staff were singled out or spoken to in a negative way, which impacted morale.
    1 person found this helpful
    5.0
    Administrator
    Dec 2025
    Brisbane QLD 40004 to 5 years in the role, former employee
    Great place to learn and establish your career
    The good thingsHR was really supportive, a lot of learning opporutnities too
    The challengesIncredibly busy work environment but good if you like a real challenge
    1.0
    Receptionist
    Nov 2025
    Mackay QLD 47401 to 2 years in the role, former employee
    Staff are unhappy at this location I’m traumatised by a situation that occurred before leaving
    The good thingsStaff are friendly and there is plenty of room for growth
    The challengesManagement and more support for staff that are doing it tough staff are tired and not appreciated
    1.0
    Medical Administrator
    Nov 2025
    Townsville QLD 48101 to 2 years in the role, former employee
    Save yourself the trauma and don’t waste your time.
    The good thingsThe work is engaging and the coworkers are lovely.
    The challengesHR and administrative managers are incredibly toxic. I’ve never seen micromanagement so horrific. The admin staff only stay because of their coworkers. It’s terrible pay, but they give you the opportunity to earn more by making weekend shifts mandatory for full time staff. So after working a full time week, you have to work on the weekend every couple of weeks due to staff shortages. Don’t even attempt to take a sick day, they don’t accept medical certificates that aren’t given by a face to face doctor. It will take the average person at least a year to understand the job and pay rises are not a thing. They brag about an incentives program, but no one has ever received a single thing. I genuinely wouldn’t wish this job on my worst enemy.
    1.0
    QLD xray
    Mar 2025
    Mackay QLD 47405 to 6 years in the role, former employee
    Admin team need work and improvements
    The good thingsGreat company fantastic resources
    The challengesAdmin team need a lot of work
    3.0
    QLD xray
    Nov 2024
    Mackay QLD 47409 to 10 years in the role, former employee
    Great oppertunity for development
    The good thingsTechnical and sonography are great and understanding fantastic team to work beside
    The challengesAdmin management needs work needs more trust in all areas of the department
    5.0
    Medical Receptionist
    Sep 2024
    Mackay QLD 47401 to 2 years in the role, current employee
    Challenging and rewarding experience
    The good thingsClose, supportive team with the opportunity to gain skills and knowledge that leads to career progression. Great work/life balance. Friendly and approachable management.
    The challengesComplex billing and Medicare rulings. Most challenges are good ones.
    2.0
    Assistant
    Aug 2024
    Mackay QLD 47405 to 6 years in the role, former employee
    Many highs and lows
    The good thingsI worked at QLD X-ray for a number of years plenty lows and highs laughs and cry’s Great team and great opportunity for development
    The challengesAdmistration management can be challenging, demanding and does not trust their direct team to do their job for many years this has been going on would love to see it glow again like a couple of years ago.
    5.0
    Front Office Receptionist
    Jul 2024
    Mackay QLD 47401 to 2 years in the role, current employee
    Really good team environment. Everyone is happy to help me and I am so glad to have been given an opportunity here. Lots to learn, which is sometimes a little crazy, but it is actually fun to get up and go to work which feels strange to me. This is my second job out of school.
    The good thingsTeam environment. Everyone is so friendly and helpful.
    The challengesDealing with really sick people. Sometimes they have just heard horrible news and this makes it hard emotionally.
    5.0
    Accounts Supervisor
    May 2024
    Mackay QLD 47403 to 4 years in the role, current employee
    Great work place and amazing staff
    The good thingsThe team environment and open door policy
    The challengesSome of the patience and constant changes of rules
    1 person found this helpful
    5.0
    Bookings Supervisor
    May 2024
    Mackay QLD 47405 to 6 years in the role, current employee
    Challenging and thoroughly enjoyable.
    The good thingsThe close knit team and the opportunities to learn and advance throughout the company. The support that is offered to all employees.
    The challengesA very challenging, yet rewarding job. Changes consistently made. Learning experiences in both healthcare and management. This is a fast paced and at times stressful environment. The team more than makes up for this.
    2 people found this helpful
    5.0
    Senior Administration Officer
    Jun 2023
    Greenslopes QLD 4120
    I had a very long and enjoyable career with Queensland X-Ray.
    The good thingsI loved the people - the staff, patients, doctors.
    The challengesManaging a large team in a very busy hospital had its challenges.
    2 people found this helpful
    2.0
    Radiographer
    Mar 2023
    All Gold Coast QLD1 to 2 years in the role, former employee
    Great people, awful company to work for
    The good thingsGreat team on the Gold Coast on the ground. Friendly faces and helpful staff. Good career progression and skills advancement. Seniors are very willing to help as much as they can. Shame the company is letting its staff down
    The challengesExceptionally short staffed, to the point where it is unmanageable at times. Operations and HR do not care for staff, do not offer any financial incentives like other companies. Poor pay vs other companies.
    4.0
    Customer service officer
    Dec 2022
    1 to 2 years in the role, former employee
    Its a stable job, if that's all you want.
    The good thingsHR was good bunch of people
    The challengesWorking in healthcare and upper managers had no idea how stressful it was to work on the phones in the contact centre.
    4 people found this helpful
    3.0
    Administration Role
    Oct 2022
    New upper management seem to be only out for the $. Patients come a soft 2nd. Workload is sometimes unmanageable. Good starting spot, but jump off when you can.
    The good thingsVariety of experiences and always opportunities for learning. Other staff very friendly and helpful. Team work very strong here.
    The challengesBeing over 50 and female. Staff are overworked and pushed to their limits.
    4 people found this helpful
    1.0
    Sonographer
    May 2022
    Never recommended this company
    The good thingsNice people to work with
    The challengesPoor management, no support High numbers Very stressful environment
    5.0
    Administration Officer
    Mar 2022
    1 to 2 years in the role, current employee
    Come and join an amazing team.
    The good thingsSurrounded by an amazing group of clerical and technical staff who are passionate about patient care. A never-ending learning opportunity. Friendly, very approachable management.
    The challengesAll workplaces have their challenges but these are always handled well to ensure a positive work environment for everyone involved
    2 people found this helpful
    5.0
    Medical Receptionist
    Mar 2022
    5 to 6 years in the role, current employee
    Love my job and helping people.
    The good thingsAmazing team environment, beautiful new practices and many learning opportunities if willing to put in the work.
    The challengesIt is challenging working with so many sick people
    1.0
    Receptionist
    Nov 2021
    current employee
    Don't do it!
    The good thingsWorking with some great people
    The challengesThere is a reason there are so many jobs available at the moment. Horrible working hours, horrible pay and horrible upper management.
    10 people found this helpful
    5.0
    Administration
    Dec 2020
    1 to 2 years in the role, current employee
    Great company who's people are truly passionate about patient care
    The good thingsSurrounded by technical and clerical staff who are truly passionate about patient care. A never-ending learning opportunity which a lot of room for career development. Friendly and approachable management and welcoming company culture.
    The challengesLike all places and large organisations, there are challenges but these are handled well to ensure a positive work environment
    5 people found this helpful
    5.0
    Senior Admin
    Sep 2020
    7 to 8 years in the role, current employee
    Amazing! Challenging and rewarding. So much to learn and so much room for growth!
    The good thingsQXR is a great place to work and really like one big family. Great team to work for and very supportive.
    The challengesQXR is getting busier ans busier so as much as its amazing to see it can be challenging to keep up with.
    5.0
    Senior Radiographer
    May 2020
    5 to 6 years in the role, current employee
    High quality service delivery with professional colleagues
    The good thingsThe company philosophy is patient-centred care which I love. I feel valued by my colleagues and management team. The team I work with are great fun and work really well together. There are great opportunities for training. I came from a public hospital and after waiting years to get training in modalities and quickly got trained in CT and MRI. All the managers are radiologists and radiographers which means they really understand what goes on in the workplace.
    The challengesThe practices, particularly in the hospitals, are very busy so you need to like working hard. The work is challenging but rewarding.
    1.0
    Service Receptionist
    Mar 2020
    Less than 1 year in the role, former employee
    Never will Work there
    The good thingsNot good bad work environment to work for.
    The challengesNot enough training
    1 person found this helpful
    1.0
    Receptionist
    Mar 2020
    Exhausting to get up everyday to keep trying knowing I wasn’t appreciated or wanted there.
    The good thingsInteracting with the patients.
    The challengesLittle training, difficulty integrating, they seemed to get wrong idea of me, never felt more misrepresented in all my career. Only lasted a short time and it was very damaging while I was there.
    3 people found this helpful
    5.0
    Medical Receptionist
    Dec 2019
    7 to 8 years in the role, current employee
    Amazing workplace.
    The good thingsVery lovely place to work. I have worked with Queensland xray for roughly 8 yrs in total and absolutely love it. Everyone is so friendly and the team are so easy to work alongside
    The challengesEveryday is a challenge but a good challenge. Everyday brings a new challenge in the department but working with amazing people make the hard days good. We do find we can get a high turn over of staff due to them wanting to go out to the mines but otherwise all in all a good place to work
    2.0
    Radiographer
    Nov 2019
    3 to 4 years in the role, current employee
    It was a means to an end
    The good thingsMultiple locations to work in
    The challengesNot treated equally by line managers
    2 people found this helpful
    3.0
    Receptionist
    Nov 2019
    5 to 6 years in the role, former employee
    As a company, it is great.
    The good thingsMostly great diverse team to work with
    The challengesManagement can be degrading and belittling
    1 person found this helpful
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