Rentokil Pest Control
    (46 reviews)
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    Company Reviews

    Working at Rentokil Pest Control

    2.946 ratings in total
    5
    13
    4
    7
    3
    3
    2
    7
    1
    16
    63%
    Rate salary as high or average
    48%
    Employees recommend this employer to friends
    Work/Life balance
    3.1(46 ratings)
    Career development
    2.8(46 ratings)
    Benefits & perks
    2.9(46 ratings)
    Management
    2.5(46 ratings)
    Working environment
    2.8(46 ratings)
    Diversity & equal opportunity
    3.0(46 ratings)
    Ratings for Rentokil Pest Control are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 47 reviews sorted by most recent
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    1.0
    Pest Control Technician Trainee
    Mar 2026
    Brisbane QLD 4000Less than 1 year in the role, current employee
    Would not recommend
    The good thingsCompany car and fuel card and all that is great
    The challengesYou get stuffed around your a number not a member they care more about upselling then actual quality of work
    2.0
    Technician Leader
    Feb 2025
    Canberra ACT 26007 to 8 years in the role, current employee
    It’s like working with a bunch of children no direction technicians have to sell all the work and listen to all the complaints from customers no top cover .
    The good thingsCompany car not much else
    The challengesOverall a bad job lack of qualified management terrible pay
    1.0
    Pest Technician
    Jul 2024
    Brisbane QLD 4000
    Bad...keep scrolling and look elsewhere.
    The good thingsCan't think of any apart from use of a vehicle.
    The challengesToo many to mention here,lack of support from management, terrible workplace culture of gossip and undermining good staff.
    5.0
    Service Planner
    Jun 2024
    Newcastle NSW 2300
    This is a company I am proud to be apart of
    The good thingsGreat work environment and understanding from management when life gets in the way. Very supportive workplace
    The challengesThere isn't any area in which I can fault
    5.0
    Pest and Termite Technician
    Jun 2024
    Rockhampton QLD 47001 to 2 years in the role, current employee
    Rentokil is one the best pest control company's I have worked for. I will happily retire here.
    The good thingsGreat progression if you are willing to put the effort and passion into your job, rewarding career, options for progression, great management and staff to work with.
    The challengesTravel and different destinations can be overwhelming.
    4.0
    Technician
    Jun 2024
    Melbourne VIC 30007 to 8 years in the role, current employee
    A place to learn and grow
    The good thingsWorking environment and trust on employees
    The challengesManoeuvring through Traffic to reach your customers
    4.0
    Team Leader
    Jun 2024
    Canberra ACT 2600
    Having a company vehicle and the jobs for the day planned. Able to meet a variety of people and having great interaction throughout the day.
    The good thingsJob security, job variety and being able to have a little bit of freedom.
    The challengesEvery job is different and challengers always arise depending on seasons
    5.0
    Pest technician - birds
    May 2024
    Port Melbourne VIC 32071 to 2 years in the role, current employee
    I’ve loved working for Rentokil they are such an amazing business with lots of career growth available
    The good thingsPeople you work with, the career opportunities
    The challengesEveryday is different, my only challenges would be how to approach different jobs but it adds a brilliant element of thinking
    1.0
    Pest Control Technician
    May 2024
    Melbourne VIC 30001 to 2 years in the role, former employee
    If you’ve got another option, take it.
    The good thingsThe people you work with
    The challengesLack of notice for excessive travel. Extreme amounts of pressure. Lack of common sense when planning leading to a days work that is unachievable, then made to answer questions on why the work wasn't done.
    2.0
    Customer Service Representative
    Feb 2024
    Melbourne VIC 30005 to 6 years in the role, former employee
    Never again.
    The good thingsThe people and friendships.
    The challengesManagment will not allow for growth. Continuously questioned for everyone else's mistakes. Managers don't listen.
    2.0
    Administration Role
    Aug 2023
    Darwin NT 08001 to 2 years in the role
    Happy to have left
    The good thingsNot too many. Some of the techs were good fun
    The challengesWorkload and horrible work environment in Darwin office
    5.0
    Pest Control Technician
    Mar 2023
    1 to 2 years in the role, current employee
    Outstanding orginisation to work for, everybody is treated equally and is friendly.
    The good thingsWorkload is manageable on a daily basis. Management is understanding to the needs of a work-life balance. We have monthly meetings with food and beverages.
    The challengesno challenges so far. Leave has to be booked in a month prior, although the managers are understanding.
    4.0
    Sales Assistant
    Mar 2023
    5 to 6 years in the role, current employee
    Great place to work
    The good thingsRentokil is a great place to work with the friendly staff, flexibility and I enjoy the work I do
    The challengesI find that multiple systems can be quite challenging but with lots of training it helps
    5.0
    Local Service Manager/ qualified technician
    Mar 2023
    current employee
    Growth
    The good thingsOpportunity and progression
    The challengesThere is not real challenges with the work load as you are provided with all the necessary training and tools from the start
    5.0
    Local Service Manager
    Mar 2023
    3 to 4 years in the role, current employee
    Good company, staff and Conditions
    The good thingsGood company to work for
    The challengesAlways person development and career challenges and opportunities available to those who want it.
    5.0
    Manager
    Mar 2023
    I have enjoyed the change in industry since joining but the role I am doing has the same opportunities I have faced in previous businesses.
    The good thingsA company on the change and moving forward
    The challengesPeople and culture change which is positive
    5.0
    Managment
    Feb 2023
    3 to 4 years in the role, current employee
    This is a business that truely cares about its people.
    The good thingsLove the culture, the teams and the consistent learning - there is always something new to learn or a project to be a part of!, this is a business that truely cares about its people.
    The challengesLot's of product information to be across - but internal resources really helpful. The challenges aren’t negative, but I’m stimulated by the work and the fast-paced environment which can be challenging at times but in a positive way.
    1.0
    Technician
    Nov 2022
    How good we look is all that matters
    The good thingsWorking around family needs, seeing other parts of the city
    The challengesBadly run, people come and go, no one cares
    3.0
    pest LSM
    Sep 2022
    I did enjoy most of my time at Rentokil but I feel the company is so big, it's lost.
    The good thingsAs an LSM the freedom to control what you do and when you do it, as long as you were hitting KPI's. Quality company vehicle. Most expenses covered.
    The challengesUpper management don't understand what pest control is and just look at the numbers (profit over performance). Sales people treated like they can do no wrong, operations blamed for issues. Useless HR department, IT not much better, safety is a catch fraise.
    1.0
    Technician
    Sep 2022
    Very toxic place to work very bad for your health and well-being
    The good thingsNot much some good people but most have quit
    The challengesDealing with management
    5.0
    Local Service Manager
    Jun 2022
    9 to 10 years in the role, current employee
    Started out as Technician, 9 years ago. Now progressed into Management role. Good company culture, Values and core.
    The good thingsRentokil is very Professional organisation across the board.
    The challengesHigh turnover of staff, from Management to Technicians.
    1.0
    Senior Technician
    Jun 2022
    current employee
    Don’t be fooled like I have been.
    The good thingsUsing my time off to find my next job.
    The challengesManagement are ego driven, not helpful and all about looking good. Customers are short changed. A business built on the backs of people who are poorly treated and not respected.
    1.0
    Technician
    Feb 2022
    I left and am much happier in my new company
    The good thingstraining and team mates
    The challengesscheduling, managers, not enough tools to do jobs, lots of scare mongering on working for other companies
    2 people found this helpful
    1.0
    Middle Management
    Feb 2022
    5 to 6 years in the role, former employee
    Glossy paint job and smiles hide emerging reality
    The good thingsGained new management skills, increased my technical expertise, sharpened my problem solving skills and over developed my resilience skills.
    The challengesToo many, this is a business that sadly over time has become overrun by fake people who are out for themselves and don’t care about others, senior management who don’t deliver on what they say, margins and cost and profit and budgets and savings are the only things discussed, the customer is sadly not a priority.
    2 people found this helpful
    1.0
    Manager
    Feb 2022
    Great industry poorly run company
    The good thingsBrilliant results if you are a shareholder
    The challengesPeople are just numbers and the executive team are out of their depth
    2 people found this helpful
    1.0
    Branch Operations Team
    Nov 2021
    3 to 4 years in the role, former employee
    Should be better than what it is
    The good thingsEnjoyed problem solving and working with the customers
    The challengesCulture and behaviours from too many are poor
    3 people found this helpful
    1.0
    Pest Team Member
    Nov 2021
    1 to 2 years in the role
    Harder than it should have been
    The good thingsIt is hard to name other than a few people who were alright.
    The challengesToxic “colleagues” who always were two faced and didn’t help. Managers right to the top who don’t actually care about their staff just want to make money, not spend any and look good in front of the Sydney managers.
    6 people found this helpful
    1.0
    Manager
    Nov 2021
    1 to 2 years in the role, current employee
    Poor managers can deliver good results
    The good thingsOpportunity to experience what a large corporate organization can be like
    The challengesManagers saying one thing and doing another, my way or highway attitude from new branch manager, work here as a last resort
    5 people found this helpful
    5.0
    Technician
    Jul 2021
    I have enjoyed it and think its a good company to work for
    The good thingsPlenty of opportunities to learn skills and grow, nice colleagues, down to earth managers who actually help you
    The challengesCan be difficult at first as there is so much to learn, training is still in big folders and the training manager isn’t very approachable
    4 people found this helpful
    1.0
    Manager
    May 2021
    Teamwork makes the dream work
    The good thingsNice people and you will always get paid
    The challengesSo many to list there is not enough space I would say to many people with to many different agendas that are out for themselves a poor culture that is getting worse
    5 people found this helpful
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