Sanity Entertainment
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    Sanity Entertainment
    (77 reviews)
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    Company Reviews

    Working at Sanity Entertainment

    3.277 ratings in total
    5
    15
    4
    22
    3
    14
    2
    14
    1
    12
    51%
    Rate salary as high or average
    55%
    Employees recommend this employer to friends
    Work/Life balance
    2.9(77 ratings)
    Career development
    3.0(77 ratings)
    Benefits & perks
    3.1(77 ratings)
    Management
    3.0(77 ratings)
    Working environment
    3.3(77 ratings)
    Diversity & equal opportunity
    3.4(77 ratings)
    Ratings for Sanity Entertainment are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 78 reviews sorted by most recent
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    most recent
    3.0
    Retail Sales
    Apr 2026
    Morley WA 60624 to 5 years in the role, former employee
    good while it lasted, sad to see the physical stores go. management needs some serious training.
    The good thingsGreat people at store level, once you knew what you were doing it was a great job
    The challengesNo proper training, expectations of employees were way too high (KPI's, free overtime daily), micromanagement was insane from store managers and higher, ancient and outdated systems, if you made friends you were relocated to a different store away from them.
    4.0
    Team Member
    Jan 2023
    Less than 1 year in the role, current employee
    Sad to see the stores go, but glad for the experience.
    The good thingsManagement was great, thorough training, awesome staff, consistent with rostering, and great co-workers.
    The challengesBoring in store as it usually wasn't brimming with customers.
    4.0
    Store Manager
    Dec 2021
    3 to 4 years in the role, former employee
    I miss working here
    The good thingsThe people in store, the area managers, the regular customers, the products
    The challengesSelling physical media in a time of streaming, high sales expectations
    2.0
    Store Manager
    Nov 2021
    A Shambles!
    The good thingsProduct, Location, Sales team at Store level
    The challengesMicromanagement, Archaic POS, Inefficient and unreliable systems, Unrealistic expectations on new employees, Unsafe work practices, Overstocked, No planograms for merchandise, Lack of amenities in Store room, Limited training, Permanent staff aren't looked after in a lockdown.
    1 person found this helpful
    2.0
    Assistant Manager
    Apr 2021
    3 to 4 years in the role, current employee
    More stress than you are paid to endure.
    The good thingsFlexibility for parents or school leavers.
    The challengesPoorly structured management system above store manager level. Poor communication across departments
    2 people found this helpful
    1.0
    Sales Role
    Mar 2020
    3 to 4 years in the role, former employee
    Would not recommend the company
    The good thingsWorking environment
    The challengesCompany didn’t treat staff well. Expectation of free overtime. Sales driven without thinking about culture.
    1 person found this helpful
    1.0
    Part time
    Mar 2020
    Wouldn’t recommend
    The good thingsRegular customers Other staff
    The challengesRidiculous KPIs Rostered hours aren’t enough to live off Higher management refusing to listen to anything from anyone “lower”
    2 people found this helpful
    4.0
    Sales Role
    Mar 2020
    I had an excellent experience working for this company
    The good thingsWork environment Customers you meet
    The challengesLearning all the systems
    5.0
    Store Manager
    Mar 2020
    1 to 2 years in the role, former employee
    A rewarding experience that I am grateful for.
    The good thingsAmazing support from upper management
    The challengesLow pay for what is expected of you
    1 person found this helpful
    3.0
    Sales Assistant
    Feb 2020
    good for a job for a little while
    The good thingsproduct is cool, work is fast paced, always something to do.
    The challengesno toilet breaks for 5 hours, impacts health a lot, not a lot of time with other cowokers, isolating, low pay.
    2 people found this helpful
    3.0
    Store Manager
    Nov 2019
    1 to 2 years in the role, former employee
    Fun at first, however over time tasks become tedious and the work environment will wear you down.
    The good thingsGreat teams! Fun stuff to sell.
    The challengesUnsafe workplace. Employees always come second to customers and money.
    2 people found this helpful
    4.0
    Sales Role
    Nov 2019
    All Australia
    A great place to work but work is required
    The good thingsManagement is good great team environment
    The challengesJob security hours high standards
    1 person found this helpful
    3.0
    Store Manager
    Nov 2019
    1 to 2 years in the role, former employee
    Fantastic experience however need to be clearer with communication.
    The good thingsGreat opportunity for career development
    The challengesThey expect way too much from their staff. Unrealistic time frames to complete tasks.
    2 people found this helpful
    5.0
    Assistant Store Manager
    Nov 2019
    Best job I've had so far!
    The good thingsYou feel like part of a family working there.
    The challengesSometimes you are not given enough hours, but that is to be expected these days as a part time employee in retail.
    5.0
    Sales Assistant
    Nov 2019
    Less than 1 year in the role, current employee
    Best experience in the working industry yet.
    The good thingsGreat training with great Co workers, a fun environment and a great learning experience
    The challengesGetting to know the systems, remembering important info about in store tasks e.g closing and opening the store
    4.0
    Store Manager
    Nov 2019
    5 to 6 years in the role, former employee
    Would definently work for them again if the opportunity came up. Amazing company and management.
    The good thingsAmazing company to work for. All the support you could ask for with both work and personal. My area and state managers were amazing it was a really hard decision to leave this company after 5 years with them
    The challengesKPIs were a struggle at times being a small country town but ratios were always amazing
    5.0
    Team Member
    Nov 2019
    1 to 2 years in the role, former employee
    I love sanity
    The good thingsSanity is one of the best places I ever worked at. It is such a happy, fun and friendly environment
    The challengesKeeping up to date, there is a lot of doubling up, for eg daily diary recordings are already digitally recorded therefore wasting time that could be spent on customer connection
    5.0
    Finance
    Nov 2019
    Rewarding
    The good thingsIncredible management and supervision.
    The challengesEnd of month deadlines
    4.0
    Manager
    Nov 2019
    11 to 12 years in the role, former employee
    Loved working here, it was so much fun
    The good thingsThe Team and the Culture
    The challengesWorkload and expectations for a low salary
    1 person found this helpful
    1.0
    Retail Sales Assistant
    Nov 2019
    The worst company I have ever worked for.
    The good thingsThe other staff were friendly.
    The challengesManagement was extremely rude and had completely unrealistic expectations which meant staff had to work back overtime for free to keep their jobs.
    2 people found this helpful
    1.0
    Sales Assistant
    Sep 2019
    Less than 1 year in the role, former employee
    Would never work there again.
    The good thingsYou get some form of money
    The challengesBosses don't treat you fair including area managers and state
    2 people found this helpful
    4.0
    Customer Service Representative
    Sep 2019
    Less than 1 year in the role, former employee
    It’s ok, wouldn’t go back
    The good thingsFriendly staff, interesting customers
    The challengesNo windows, filthy office no air conditioning.
    1 person found this helpful
    2.0
    Sales Assistant
    Sep 2019
    Nice staff, good discount, but low hours, low pay, and management don’t really care about staff, they just want to reach goals and profits
    The good thingsYou get an alright staff discount That’s probably about it really
    The challengesVery rarely do you get shifts with other people, so bathroom breaks are an inconvenience The hours are always low unless you’re a manager etc, so don’t expect there to be decent pays, especially considering it’s probably one of the lower pay rates for retail You’re expected to drop everything to continuously ask customers if they want help, which yeah that’s part of retail, but they push you to dive on customers, and it’s always about upselling and making profit and reaching kpi’s
    1.0
    Customer Service
    Sep 2019
    Less than 1 year in the role, former employee
    Halt in career progression- NOT WORTH IT
    The good thingsNice people, discount on products
    The challengesGet promised hours you won’t receive, hardly any staff in at a time and never get the opportunity for full time hours no matter how long you were there
    2 people found this helpful
    1.0
    Store Manager
    Sep 2019
    3 to 4 years in the role, current employee
    Admit the ship is sinking
    The good thingsTalking about Music and Movies all day and making good friends with customers.
    The challengesWhere to begin. We are fighting against the inevitable. I will give it to upper management for trying to introduce new products but to actually save this company we will need to do a complete turn around. Such a bummer for those of us in store trying to remain positive. \"We can do it!\" just doesn't cut it anymore. No, we can't.
    2 people found this helpful
    1.0
    Manager
    Aug 2019
    3 to 4 years in the role, former employee
    they don’t care about their people and are completely out of touch. Would not recommend working here.
    The good thingsThe team you work with
    The challengesWorking alone most of the time as they can’t afford to roster anymore. Trying to get all the tasks and stock done that is expected with no help while they still expect 100% customer focus. Higher management completely out of touch with working in store.
    1 person found this helpful
    4.0
    Team Member
    May 2019
    80% had fun, glad I worked here. 20% glad I left the sinking ship.
    The good thingsMy fellow Team Members made every day fun. Very relaxed, fun workplace.
    The challengesUpper management were unwilling to listen to problems or help fix problems.
    4.0
    Store Manager
    May 2019
    Great cultured family
    The good thingsFamily feel to the company. From top to bottom you are a part. Always something to do never get bored
    The challengesWorking alone a lot of the time.
    1.0
    Assistant Manager
    May 2019
    Less than 1 year in the role, former employee
    Bad marketing and poor upper management
    The good thingsMet nice workers, structure is there - but no adequate support
    The challengesCompany not keeping with times, bad upper management, lack of decent pay, unrealistic expectations
    2.0
    Customer Service Role
    Apr 2019
    Less than 1 year in the role, current employee
    what an unenjoyable experience
    The good thingsthe array of customers and learning more about films
    The challengesDealing with the company politics and having to deal with minimum wage pay.
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