Southern Cross University
(29 reviews)
Company Reviews
Working at Southern Cross University
3.829 ratings in total
5
9
4
9
3
9
2
1
1
1
97%
76%
Work/Life balance
4.2(29 ratings)
Career development
3.4(29 ratings)
Benefits & perks
3.6(29 ratings)
Management
3.6(29 ratings)
Working environment
3.7(29 ratings)
Diversity & equal opportunity
4.3(29 ratings)
Reviews
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5.0
Professional Experience Officer
Feb 2026All Gold Coast QLDLess than 1 year in the role, current employee
Fast paced role with a good variety of tasks, great teams and modern premises with nice views.
The good thingsA good variety of tasks every week, most teams work together well and members support each other, great opportunities for future roles, great life-work balance, nice and modern premises, work from home options.
The challengesSometimes senior staff aren't as helpful as they could be.
1 person found this helpful
3.0
Marker
Oct 2025Perth WA 6000Less than 1 year in the role, current employee
A decent place to work online.
The good thingsNice websites, access to courses/training, decent pay.
The challengesPerhaps being able to mark on-campus would be better for some.
1 person found this helpful
Talent Acquisition AdvisorThank you for taking the time to share your feedback. We’re pleased to hear you’ve found Southern Cross University a positive place to work online, and that you’ve appreciated the access to courses, training, and the overall support provided. We appreciate your insights and your contribution to our community.
30d+ ago
4.0
Director
Nov 2024Lismore NSW 24803 to 4 years in the role, current employee
A really great workplace where you can make a difference.
The good thingsExtra leave, great campuses, extra super.
The challengesA stagnant workforce.
5.0
Casual Roles
Feb 2024Lismore NSW 24801 to 2 years in the role, current employee
I have worked a variety of casual contracts over the last year and intend to stay!
The good thingsI have loved the flexibility and autonomy in my roles at SCU. The people I work with are committed to seeing the students succeed and share an ongoing passion for lifelong learning.
The challengesMost workplaces have their challenges but I like that if something comes up, the people above me really support me, care about my wellbeing and advocate in my best interests.
1 person found this helpful
3.0
Administration Officer
Sep 20205 to 6 years in the role
Good pay and benefits but culture was toxic and opportunity for growth very limited.
The good thingsPay and benefits. Ability to work autonomously.
The challengesToxic culture. Silos. Lack of variety in role and limited opportunities for career development. No Fairness and equity.
7 people found this helpful
5.0
Manager
Jun 2020current employee
Great place to work
The good thingsExcellent salary and conditions. Coming from small local business to the University I really appreciate the salary and working hours. Wish I worked here when we started a family, as eligible staff get 6 months full pay parental leave.
The challengesHaving operations impacted by government decisions on funding etc.
4.0
Senior Manager
Apr 2020Enthusiastic colleagues surround you as we forge ahead together
The good thingsUniversity on the rise, looking for new opportunities. Nimble and innovative
The challengesSmaller budgets than main competitors and still a few old-school managers who aren’t up to 21st century needs
2 people found this helpful
5.0
Tutor- psychology undergraduate units
Mar 20207 to 8 years in the role, former employee
An honour to work with such a prestigious team of academics
The good thingsGreat, supportive unit assessor who is nearly always available to answer queries at anytime.
The challengesTutoring after hours online. There's no tech support if you are having technical issues.
3.0
Lecturer
Mar 20201 to 2 years in the role, current employee
I am happy with my work experience. Their processes are well defined
The good thingsMost of my work is through remote delivery. Good for working from home
The challengesTimezone is the biggest challenge, I am outside the normal timezone of most clients
1 person found this helpful
3.0
NA
Dec 2019Less than 1 year in the role, current employee
Great place to work except for toxic management.
The good thingsFriendly, welcoming people.
The challengesWorst management I've ever experienced in 30 years. Huge amount of tech debt and poor processes.
6 people found this helpful
3.0
Lecturer
Sep 2019former employee
I enjoyed the student interaction
The good thingsThe ability to choose work hours
The challengesAs a casual employee I found it difficult to obtain work. You need to know someone who knows someone.
3 people found this helpful
5.0
Research Assistant
Sep 20191 to 2 years in the role, current employee
A great place to work and learn.
The good thingsGreat colleagues, good campus facilities and infrastructure.
The challengesNot enough focus on building research portfolios and career progression for early, mid career researchers.
1 person found this helpful
5.0
Manager, Student Advice
Sep 2019Great place to work in Northern
NSW
The good thingsRelaxed place, nice surroundings
The challengesLots of change ahead
1 person found this helpful
3.0
Research Officer
May 20193 to 4 years in the role, former employee
The work was great but the culture was unbearable
The good thingsWork life balance, salary
The challengesManagement and culture were a challenge
4 people found this helpful
4.0
Technical Support Officer
May 2019Enjoy the job I do
The good thingsGreat team enviroment.
The challengesLots of casual work, difficult to get permanent job especially part time. Last minute decisions on casual contracts
2 people found this helpful
2.0
Client Services Role
May 2019former employee
Positive and negative experiences
The good thingsLocation was peaceful and well maintained.
The challengesProfessional Management and staff employed there were intolerant of others and segregated and excluded individuals. A toxic environment was the result.
4 people found this helpful
3.0
Scientist
May 2019I had great opportunities to learn with excellent access to facilities, but be prepared to move on because in such a mall institution, there are few opportunities for career progression.
The good thingsGreat place to live, great community, some of the staff were great.
The challengesSome staff were toxic. Undermined managers who had no support from HR. A few people were really divisive, and worked to isolate people they didn’t like.
4 people found this helpful
4.0
Client Services Role
Nov 20189 to 10 years in the role, current employee
A great place to work.
The good thingsGreat benefits for staff and a few opportunity to broaden your experience once in the organisation.
The challengesThings are changing fast, and directions keep changing.
5.0
Customer Service Rep
Aug 2017Loved the environment
The good thingsFull of great diverse people
The challengesGreat support so none
1 person found this helpful
4.0
Disability Support Worker
Sep 20167 to 8 years in the role, current employee
Sensitive to diversity, and a relaxed and beautiful environment in which to work.
The good thingsRespect for equity and diversity, professionalism and friendliness of other staff, relaxed setting.
The challengesCasualisation of the workforce, lack of full-time non-academic positions.
3.0
Lab tech nursing
Sep 2016Good work colleagues and my manager is excellent
The good thingsThe venue in all campuses is amazing
The challengesFunding for staff is low
5.0
Casual lecturer
Feb 20163 to 4 years in the role, current employee
Nonetheless, it has a very sane working environment, unlike a previous company for which I've worked nearly 20 years.
The good thingsBeautiful campus, great support for staff and students. The best I've seen so far in the education sector.
The challengesThe university is struggling financially, as are most others in Australia, and management has had to make some tough decisions. One of which has been to freeze all employment in my sector.
4.0
Director Professor
Feb 20163 to 4 years in the role, current employee
Positive challenges
The good thingsPeople who are supportive
The challengesPast problems and a few staff embedded in outdated attitudes
1 person found this helpful
4.0
Postdoctoral Research Assistant
Oct 20155 to 6 years in the role, current employee
SCU is an inspiring, supportive, and happy workplace
The good thingsFriendly, helpful, motivated and considerate colleagues, interesting work, exceptional scientists conducting frontline research, comfortable working environment, plenty of social activities
The challengesUniversity funding challenges, primarily casual contracts, occasionally lack of resources requires one to be flexible and resourceful
4.0
Finance Consultant
Sep 2015Good place to work.
The good thingsCampuses are in good locations. Good work/life balance and family friendly policies. Extensive IT investment allowing work from anywhere.
The challengesHigher education sector is experiencing significant change.
1.0
ITAS Tutor; Administration; Engagement Officer; Student Support.
Sep 20155 to 6 years in the role, former employee
Extremely disappointing - many quality staff have left.
The good thingsI was able to move onto to work in better quality organisations from this point.
The challengesPoor management! Little appreciation of needs of students and teaching staff. Satellite campuses are poorly treated and resourced - the University is focused on the Lismore/Head Office campus.
1 person found this helpful
5.0
Unit Assessor
Sep 20157 to 8 years in the role, current employee
The best place I have ever worked!
The good thingsFlexibility of hours which is great with small children.
The challengesGaining permanent employment
5.0
Peer Assisted Study Session Leader & Administrative Assistant
Sep 20151 to 2 years in the role, current employee
Positive and enjoyable working experience.
The good thingsFriendly and dedicated work colleagues. Supportive environment.
The challengesRegional location.
3.0
Researcher
Sep 2015just ok
The good thingsstable
The challengesnot equal for everyone
1 person found this helpful
4.0
Casual Academic
Aug 2015current employee
Rewarding learning workplace.
The good thingsCareer Devopnent, Research, fellow workers and students.
The challengesTime management.
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