Sureway Employment and Training
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    Sureway Employment and Training
    (99 reviews)
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    Company Reviews

    Working at Sureway Employment and Training

    3.599 ratings in total
    5
    49
    4
    11
    3
    2
    2
    11
    1
    26
    77%
    Rate salary as high or average
    63%
    Employees recommend this employer to friends
    Work/Life balance
    3.6(99 ratings)
    Career development
    3.4(99 ratings)
    Benefits & perks
    3.2(99 ratings)
    Management
    3.4(99 ratings)
    Working environment
    3.5(99 ratings)
    Diversity & equal opportunity
    3.7(98 ratings)
    Ratings for Sureway Employment and Training are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 99 reviews sorted by most recent
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    most recent
    5.0
    Employment Consultant
    Apr 2026
    Pimpama QLD 4209Less than 1 year in the role, current employee
    Very satisfying employment
    The good thingsGreat support, awesome knowledgeable and supportive management. Opportunities for development , great team dynamic and great training .
    The challengesI can not comment on anything requiring improvement as nothing comes to mind
    5.0
    Employment Consultant
    Mar 2026
    Fleurieu Peninsula & Kangaroo Island SALess than 1 year in the role, current employee
    Great place to work and great opportunity to change lives.
    The good thingsGreat team environment with supportive management. Extensive training provided and other teams members always happy to help a new staff member. Management very supportive of work/life balance
    The challengesCan be challenging to find participants employment in small populations
    5.0
    Manager
    Jan 2026
    Melbourne VIC 3000Less than 1 year in the role, current employee
    Great Company with Positive Core Values
    The good thingsFrom start to now the training support has been sensational. All aspects of the business are there to support each other. No "not my problem", it's what kind i do to assist, if I can't, I'll find the help for you. Management fully supportive.
    The challengesnothing at this early stage of my employment
    5.0
    Employment Consultant
    Jan 2026
    St Kilda VIC 3182Less than 1 year in the role, current employee
    A challenging yet rewarding role supporting clients to achieve meaningful employment outcomes.
    The good thingsI’ve enjoyed helping clients achieve their employment goals, working collaboratively with the team, and developing my skills in case management and employer engagement.
    The challengesSome clients can be challenging to work with, but there are also many clients who are very cooperative and appreciative, which makes the work rewarding.
    2 people found this helpful
    5.0
    Employment Consultant
    Jan 2026
    St Kilda VIC 3182Less than 1 year in the role, current employee
    Wonderful and exiting
    The good thingsgood work culture, Communication
    The challengesNo challenges faced
    5.0
    Brianna
    Jan 2026
    Tuggeranong ACT 2900Less than 1 year in the role, current employee
    Amazing workplace with beautiful teammates
    The good thingsBeing treated as part of a team. Amazing bosses who treat you as part of a team and continue to give you helpful advice to be the best. A company that wants you to succeed and are alongside of you. Being able to identify my strengths.
    The challengesI can't think of anything.
    4.0
    Consultant
    Dec 2025
    Lithgow NSW 27901 to 2 years in the role, former employee
    Great job with some minor drawbacks
    The good thingsManagement and the team. Independence is valued and a good mix of admin and client facing work. Nice to have tangible positive impact in the community.
    The challengesCareer upskilling and progression. Not that it’s absent, just limited/slow. A relatively remote role, so computer skill and self discipline are a must.
    5.0
    Employment Consultant
    Dec 2025
    West Gippsland & Latrobe Valley VICLess than 1 year in the role, current employee
    As a new starter a positive experience amongst a strong supportive team
    The good thingsSupportive management, training, progression
    The challengesNothing to note as of yet
    5.0
    Employment Consultant
    Dec 2025
    West Gippsland & Latrobe Valley VICLess than 1 year in the role, current employee
    A truly amazing place to work!
    The good thingsA truly amazing company that looks after your overall wellbeing. Work life balance is amazing. Managers, amazing. The support is unreal!
    The challengesIt can be hard working with people of all aspects of life, some very challenging, however, the support given by the company you can’t fault.
    5.0
    Manager
    Dec 2025
    Wagga Wagga NSW 265010 to 11 years in the role, current employee
    Some amazing people work here
    The good thingsSome amazing people work here who genuinely care about their communities and making a difference to the lives of our clients. Recent business growth has provided more internal career opportunities as well as brought in some excellent new talent. It's a busy place, always something to do.
    The challengesSome contracts are very challenging to deliver profitably.
    5.0
    Employment Consultant
    Dec 2025
    Colac VIC 3250Less than 1 year in the role, current employee
    Very supportive place to work!
    The good thingsMeeting new people and assisting clients with their barriers.
    The challengesCan be challenging helping clients to find employment
    1 person found this helpful
    5.0
    Employment onsultant
    Dec 2025
    Warrnambool VIC 32803 to 4 years in the role, current employee
    Great team and great place to work.
    The good thingsGreat team culture and enjoyable place to work. Opportunities to upskill and progress through the company. Being able to assist clients reduce or remove barriers to employment and helping them achieve a better quality of life through wrap around servicing. The team I have worked with for the past 3 years has been the best team, all working together to achieve the best results for the clients and the company and still being able to banter and have a great time together both in work and out.
    The challengesSlow Government systems. But otherwise, no major challenges to the role.
    1 person found this helpful
    5.0
    Employment Consultant
    Dec 2025
    Colac VIC 32502 to 3 years in the role, current employee
    Great company to work! Would recommend to friends and families.
    The good thingsIt is very rewarding to assist clients with overcoming barriers to work towards gaining employment or further study. The business has good incentives including bonuses and additional training options.
    The challengesAt times it can be challenging when assisting clients with barriers.
    1 person found this helpful
    5.0
    Employment Consultant
    Dec 2025
    Warrnambool VIC 32802 to 3 years in the role, former employee
    My experience with Sureway has been very rewarding
    The good thingsI've loved working for Sureway as they have such a supportive environment and they support growth and development within the team.
    The challengesThere is very little that could be improved
    1 person found this helpful
    5.0
    Senior Leader
    Dec 2025
    Melbourne VIC 30005 to 6 years in the role, current employee
    A great company that really cares about people.
    The good thingsGreat to see the executive care so much about staff in what is a challenging industry. Government contracts are always challenging and assisting the unemployed is one of the greatest challenges and front-line staff do an amazing job at Sureway.
    The challengesThese are challenging roles and can be very emotionally taxing. Also companies are required to meet the benchmarks of the contracts whilst supporting staff and participants.
    1 person found this helpful
    1.0
    Employment Consultant
    May 2025
    Christies Beach SA 5165Less than 1 year in the role, former employee
    Not a great provider, plenty of better employers out there.
    The good thingsSupporting clients to positive outcomes
    The challengesManagement, poor level of ongoing training, no real support for clients through funding or colleague interaction.
    3 people found this helpful
    2.0
    Disability Employment Consultant
    Apr 2025
    West Gippsland & Latrobe Valley VICLess than 1 year in the role, current employee
    Was not a good experience, would not recommend Sureway as somewhere to work
    The good thingsNever not busy - always have something to do
    The challengesPoor management, toxic team environment, unrealistic expectations
    2 people found this helpful
    2.0
    Employment Consultant
    Feb 2025
    Nowra NSW 25411 to 2 years in the role, former employee
    Definitely better jobs out there, I probably wouldn’t work as a employment consultant again
    The good thingsSome nice staff you get to work with
    The challengesThe rushed training which consisted of doing 100 modules online (not much training after that) learn as you go. The pay isn’t great considering the high demand and certain clientele you have to work with. Most clients don’t show up so your left to chase chase chase.
    5 people found this helpful
    5.0
    Disability Employment Consultant
    Sep 2024
    Forbes NSW 28711 to 2 years in the role, current employee
    Absolute life saver! However, You can lead a horse to water... But you can't make it drink!
    The good thingsThe people that you are working with. Build some great friendships. This has been the BEST boss I have ever worked for
    The challengesThe daily struggle with some clients we get through the door can be a very challenging aspect. Which involves trying to change people's mindsets.
    1 person found this helpful
    1.0
    Disability Employment Consultant
    Sep 2024
    Modbury SA 50921 to 2 years in the role, former employee
    Horrible and debilitating on your Mental Health
    The good thingsYou are offered an hour for lunch and get to take a day off for your birthday.
    The challengesToxic management. Micro-managing, clique-y and upper management don't actually care about the clients or their barriers, they're all about the $$
    7 people found this helpful
    5.0
    Disability Employment Consultant, Team leader & acting Area Manager
    Jun 2024
    Bathurst NSW 27953 to 4 years in the role, current employee
    Carer growth potential and transparency, and very rewarding
    The good thingsGreat continuous training at all times available to all staff. Management is great and offer transparency. Working at Sureway is very rewarding, in line with the company values: Changing lives and building stronger communities.
    The challengesHaving the right staff within teams, you need to be able to talk to people and have a 'want' to help people into employment while balancing their barriers into suitable and sustainable roles. It can be done worth the right attitude
    3 people found this helpful
    4.0
    Employment Consultant
    Jun 2024
    Adelaide SA 50001 to 2 years in the role, current employee
    Supportive and great place to work, very poor payment though.
    The good thingsStaff and management are very supportive.
    The challengesThe pay level is so low. I love working here but I am sadly having to look elsewhere with a better pay rate as the cost of living is rising but our wages aren't.
    4 people found this helpful
    1.0
    Disability Employment Consultant
    Jan 2024
    Shepparton & Goulburn Valley VICLess than 1 year in the role
    Amazing job, though incredibly clicky, unsupportive company that's biggest focus is money
    The good thingsSupporting people to achieve there career goals. Awesome coworkers
    The challengesManagement are more focused on numbers and $$. They disregard the fact that we are assisting humans with life decisions. The KPI's are unrealistic and there is no support offered when asking for help, though plenty of criticism when you don't do everything perfectly
    7 people found this helpful
    5.0
    Employment Consultant
    Jan 2023
    Fantastic company to work for.
    The good thingsGreat training and support. Great team environment. Great opportunities for learning and growth. Great opportunity to help others.
    The challengesLearning a lot of different aspects of the work.
    2 people found this helpful
    1.0
    Receptionist
    Aug 2022
    1 to 2 years in the role, former employee
    One of the worst for profit providers to work for. No support for staff, management changes often each one worse than the last
    The good thingsSome of the other staff were nice
    The challengesUpper management toxic, clients not treated with respect everyone is a number. Yelled at by management in front of everyone a couple of times for things outside my control. Self confidence plummeted during my time with this company.
    19 people found this helpful
    5.0
    Employment Consultant
    Dec 2021
    Less than 1 year in the role, current employee
    Very rewarding job
    The good thingsWork environment, helping people is rewarding
    The challengesMeeting KPIs, keeping up with all the admin
    3 people found this helpful
    5.0
    Employment Consultant
    Aug 2021
    Less than 1 year in the role, current employee
    Love working for Sureway
    The good thingsSureway is great to work for! It’s like one big family. Love my job.
    The challengesThe pay rate. Have been in the industry for a few years and was paid very basic rate!
    4 people found this helpful
    5.0
    Employment Consultant
    Aug 2021
    Less than 1 year in the role, current employee
    Challenging at times but very rewarding and liberating!
    The good thingsEncouraging and inspiring people daily to get into the workforce!
    The challengesWorking with people to see past their barriers can be challenging at times however, after a few appointments people become trusting and comfortable and start to build confidence that you have encouraged.
    4 people found this helpful
    5.0
    Employment Consultant
    Dec 2020
    3 to 4 years in the role, current employee
    Great company I am proud to work for.
    The good thingsGreat company with strong connections to local communities. Fabulous team ethic.
    The challengesThe nature of the work is that we are dealing with people with lots of barriers but that is our job to help them.
    4 people found this helpful
    5.0
    Disability Employment Consultant
    Dec 2020
    Less than 1 year in the role, current employee
    extremely rewarding
    The good things-supportive team members - Management very active and supportive, coming to the office at least once a week - being able to provide support and encouragement to clients - building relationships with clients is the most reliable part
    The challengessome clients are in difficult situations that you have no control over, all you can do is ensure they feel supported, know you're a call away and provide them with any references they need to encourage them to get assistance
    6 people found this helpful
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