Teachers Mutual Bank
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    Teachers Mutual Bank
    (29 reviews)
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    Company Reviews

    Working at Teachers Mutual Bank

    3.529 ratings in total
    5
    11
    4
    7
    3
    1
    2
    5
    1
    5
    96%
    Rate salary as high or average
    62%
    Employees recommend this employer to friends
    Work/Life balance
    3.8(28 ratings)
    Career development
    3.0(27 ratings)
    Benefits & perks
    3.1(27 ratings)
    Management
    3.0(28 ratings)
    Working environment
    3.4(28 ratings)
    Diversity & equal opportunity
    3.6(28 ratings)
    Ratings for Teachers Mutual Bank are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 29 reviews sorted by most recent
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    most recent
    2.0
    Project
    Mar 2026
    Sydney NSW 2000Less than 1 year in the role, former employee
    Flexibility is great, but awful systems and outdated approach. Located in the wrong end of Sydney
    The good thingsWFH flexibility is great.
    The challengesSystems and processes, management of people, so many things are manual!
    5.0
    Sales Team Leader
    Mar 2026
    Barangaroo NSW 2000Less than 1 year in the role, current employee
    Great experience so far, everyone wants to do the right thing
    The good thingsGreat culture and a great company if you value sustainability and community impact
    The challengesIn some ways still run like a small credit union but exciting to be part of growth
    2.0
    Project
    Feb 2026
    Sydney NSW 20001 to 2 years in the role, former employee
    Understanding needs and how things work would lead a greater appreciation into how tasks get done .
    The good thingsEverybody wants to do the right thing .
    The challengesMicromanagement , unrealistic deadlines
    5.0
    Data Analyst
    Oct 2025
    Homebush NSW 2140Less than 1 year in the role, current employee
    Amazing learning experience
    The good thingsGreat culture and team
    The challengesNew office workspace as it is very conjusted
    1.0
    Banker
    Aug 2025
    Homebush NSW 21407 to 8 years in the role, former employee
    Happy to have left the bank, life is a lot more peaceful
    The good thingsComplimentary fruit, tea and milk
    The challengesNot the greatest job due to massive amount of micromanagement
    2 people found this helpful
    3.0
    Manager
    Apr 2025
    Sydney NSW 20002 to 3 years in the role, current employee
    Probably be looking for a new job soon
    The good thingsThe pay is not too bad
    The challengesThe technology is bad. Banking system is bad
    1 person found this helpful
    1.0
    Operations Assistant
    Dec 2024
    Rooty Hill NSW 2766
    Culture is based on people, the new culture is toxic
    The good thingsWhat used to be good is gone
    The challengesToxicity and people are in for themselves only. Gossip land. New management is not people based. The very fabric of the bank has changed. Not a pleasant experience.
    4 people found this helpful
    1.0
    Technical Manager
    Nov 2024
    Homebush NSW 2140
    Things have changed as the management has changed
    The good thingsIt was once a great place to work at
    The challengesToxic culture that creates negative environment
    2 people found this helpful
    2.0
    Information Technology Manager
    Oct 2024
    Homebush NSW 2140former employee
    Once an organization I was proud to work for, however the new IT Leadership has lost its way.
    The good thingsThe longer-term leaders in the organization really value the human side of the business.
    The challengesA small bank pretending to be one of the Big 4 leading to unwieldy processes and expectations without the necessary resources or budget.
    3 people found this helpful
    2.0
    Lending Manager
    Jul 2024
    Homebush NSW 2140
    Once a great place to work at but could not handle the stress and toxic workplace it’s now become. Would be good to have it all turned around as it seems they are constantly understaffed and trying to find new replacements.
    The good thingsRostered day off a month and decent salary (base only)
    The challengesInexperienced managers (new management), micromanagers, low morale, little to no room for opportunity in career development, understaffing issue and therefore high pressure environment and unreasonable expectations
    1 person found this helpful
    4.0
    Work Health and Safety Manager
    Feb 2024
    Sydney NSW 20003 to 4 years in the role, former employee
    2.5 years of great work and great people. 99% turn over in my department is proof enough of a toxic change in management.
    The good thingsThere was a great team here full of supportive and giving people
    The challengesAll the staff left after the culture changed drastically with a new executive. The workplace become toxic and insular.
    2 people found this helpful
    2.0
    User Experience Manager
    May 2023
    Homebush NSW 21401 to 2 years in the role, current employee
    OVerall good people but very slow processes. May beat some government agencies in terms of slowness.
    The good thingsPeople. Very friendly. More like a family. Great work life balance
    The challengestooooooo slow in decisions.
    1 person found this helpful
    4.0
    Data Analyst
    Apr 2023
    Homebush NSW 21403 to 4 years in the role, current employee
    Work life balance, Work culture, ability to work in different branches.
    The good thingsWork life balance, Work culture, ability to work in different branches.
    The challengesslow pace, Staff movement is less.
    1.0
    Marketing Role
    Jul 2022
    1 to 2 years in the role
    Awful.
    The good thingsThey offer on-site parking.
    The challengesManagement, bad behaviour rewarded, feedback not taken seriously.
    1 person found this helpful
    1.0
    Worked there for a while
    Sep 2020
    current employee
    Just don’t do it!
    The good thingsIt’s great if you’re lazy and a family member of a member of staff or been there for years and years.
    The challengesIf you want to get things done and work with proactive, accountable people then this isn’t the place for you.
    5.0
    Call Centre Role
    Mar 2020
    Fantastic loved working there
    The good thingsThe company is amazing.
    The challengesAny challengers were addressed by management and you were helped through them
    5.0
    Information Technology Support Role
    Mar 2020
    Working at Teacher Mutual Bank was very pleasant experience
    The good thingsManagement is very considerate of employees Every body get opportunity to prosper in their role. Excellent Management Learning opportunities in latest IT technologies
    The challengesI was challenged to learn and apply new skills on the job that I did.
    4.0
    Technical Business Analyst
    Nov 2019
    It’s a good place to work
    The good thingsGood work life balance
    The challengesNot much of matured process and methodology.
    5.0
    Accounts Officer
    Jan 2019
    friendly great place to work
    The good thingsthe people are people are good only thing that looks bad from my reciew is benefits and perks but its a non profit financial institution so they try to keep costs down.
    The challengeshave not encountered any in the past 12 months
    5.0
    Customer Service Cashier/ head cashier
    Nov 2017
    9 to 10 years in the role
    Super organisation
    The good thingsGreat environment , good values
    The challengesLearning new things always a challenge, however learning in a good environment it make it a great learning experiences
    4.0
    Senior Data Analyst
    Oct 2017
    Great alternative to the Big 4
    The good thingsSmall and robust, family oriented
    The challengesSmall, resource challenged
    4.0
    Team Leader- Loans Centre
    Sep 2016
    9 to 10 years in the role, former employee
    Great opportunities to learn, train and develop
    The good thingsQuality service to members. Good lending practices, good team.
    The challengesProgression for staff, and the challenge of adapting to being much more sales orientated.
    4.0
    Business Process Improvement Manager
    Feb 2016
    1 to 2 years in the role, former employee
    Good place to work if you are not ambitious and don't want to work too hard.
    The good thingsGood work/life balance, on-site parking, convenient location of you live in inner west or western Sydney. Nice people.
    The challengesSmaller organisation (400 people) so lack of career pathways. Organisation lacks ambition. Entrenched management structure. Staff stuck in old ways of thinking. Frustrating for people who want to change things.
    4.0
    Member Service Consultant
    Feb 2016
    3 to 4 years in the role, former employee
    Great vibe, needs equal opportunity
    The good thingsGreat people in the contact centre, great manager
    The challengesNo career growth Nepotism
    1 person found this helpful
    5.0
    Member Service Consultant
    Oct 2015
    1 to 2 years in the role, current employee
    Great team
    The good thingsGreat culture
    The challengesSmall company highly regulated
    5.0
    manager
    Oct 2015
    7 to 8 years in the role, current employee
    consistent world class staff satisfaction and engagement is no fluke
    The good thingsculture
    The challengesonly good ones
    5.0
    Mobile Lender
    Sep 2015
    I could not imagine working for another company, I have been there for a long time and will continue to stay there for a long time
    The good thingsThey understand employees are an asset to the business and make sure we are looked after extremely well. Self improvement is highly encouraged and supported for personal and professional growth.
    The challengesIn all honesty there are minimal challenges in my experience in my 13 years there
    5.0
    Senior web developer
    Sep 2015
    Enjoy and happy work
    The good thingsFlexible work environment
    The challengesLess external Training
    5.0
    SQL DBA
    Aug 2015
    good for the family very reccomend
    The good thingsWork/life balance good for the family
    The challengesOpportunities for career development
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