TeamKids
(28 reviews)
Company Reviews
Working at TeamKids
4.328 ratings in total
5
22
4
0
3
1
2
2
1
3
89%
79%
Work/Life balance
4.5(28 ratings)
Career development
4.6(27 ratings)
Benefits & perks
4.1(28 ratings)
Management
4.2(28 ratings)
Working environment
4.3(28 ratings)
Diversity & equal opportunity
4.3(28 ratings)
Reviews
Showing 29 reviews sorted by most recent
Sort by
most recent
2.0
Educator
Mar 2026Mornington Peninsula & Bass Coast VIC1 to 2 years in the role, former employee
Not enough support to stay
The good thingsGood work experience in childcare, if you had enough staff you were actually able to make a positive impact on students
The challengesAbsolutely no support from head office or HR, as a casual I was overworked and underpaid. I had to stand in and be a director as a casual several times. Hugely understaffed
1 person found this helpful
1.0
Director of servce
Oct 2025Melbourne VIC 30001 to 2 years in the role, former employee
A very disappointing experience
The good thingsThe relationship with families and children - the most important thing
The challengesUnfortunately, the work environment was toxic and difficult to work in which made it more than challenging and almost impossible to work here. I had very little support to do my role and essentially had to "suck it up" - I never felt like I was able to keep up with the workload and no real guidance on the best way to manage things.
2 people found this helpful
3.0
2IC
May 2025Melbourne VIC 30001 to 2 years in the role, former employee
Stayed for the kids, left due to management and the industry as a whole
The good thingsThe kids were lovely!
No mater the enrolment numbers, there were always 2 staff remembers on at all times.
The challengesMajor issues were swept under the rug while minor issues were blown out of proportion.
Due to the desperate need to meet ratios, people who have no real skill or even interest in working with children are hired and paid to hide around corners and sit on their phone while you deal with everything.
6 people found this helpful
1.0
Director of Service
Apr 2025Melbourne VIC 30001 to 2 years in the role, former employee
Sink or Swim Environment
The good thingsThere was a strong sense of community among Directors, largely because we were able to support each other through shared experiences and challenges.
The challengesIn my experience, there was a gap between the organisation’s stated values and the day-to-day reality. Support was inconsistent, workloads were heavy across all levels, and maintaining work-life balance was challenging, impacting overall wellbeing. Personally, I would not recommend.
7 people found this helpful
5.0
Diploma Educator
Jan 2025Berwick VIC 38061 to 2 years in the role, current employee
Supportive environment, clear communication and great teamwork.
The good thingsI was given a warm welcome and made to feel part of the team from day one. Communication and teamwork is always amazing, providing children with a nurturing and stimulating environment.
The challengesA diverse group of children with multiple needs is very common in a school setting. However, these challenges are often overcome with overall clear communication with the staffing team, children and parents.
1 person found this helpful
5.0
Director Of Service
Sep 2024Melbourne VIC 30001 to 2 years in the role, current employee
A breath of fresh air in the OSHC industry.
The good thingsAmazing Supportive culture!
The challengesNothing to state at this time.
5.0
Mentor Director
Sep 2024Beaumaris VIC 31935 to 6 years in the role, current employee
Great experience for pre service teachers and to help you growth within a company!
The good thingsThere is fantastic support from managers and mentors to support you in your role. There is great flexibility with work / life / uni life, with the flexibility to take off sessions here and there.
The challengesNo real challenges and if there are any, you are greatly supported by your manager.
1 person found this helpful
2.0
second in charge
Mar 2024Newport VIC 3015
Frustrating
The good thingsGood Director of service, hours great
The challengeschildren with behaviour issues, not enough support from management
1.0
Second in Charge
Feb 2024Woolooware NSW 2230Less than 1 year in the role, former employee
A Very stressful and toxic work environment.
The good thingsEngaging with the children and parents and inspiring creative play
The challengesIt is a toxic culture from head management to staff. Very confusing roles and boundaries. I was employed as 2ic but during holiday program time the position title changed and there were several staff in the same position As 2ic you can be asked to do everything at any time, with little support. If you are qualified, NESA registered.... run don't walk
5.0
Educator
Aug 2021Less than 1 year in the role
An overall great experience.
The good thingsWorking in OSHC and vacation care provides great opportunities for work/life balance and I was granted a lot of flexibility to suit my study. The environment and co-workers were great and the centre I was positioned in provided many activities to keep the children engaged and allow me to learn the ropes.
The challengesBeing in a casual position with many other educators already at the centre meant that my work essentially ceased after the holidays. I was kept employed, however, and have been called in to cover on several occasions.
1 person found this helpful
Recruitment ManagerThank you for sharing your experience of working with TeamKids. OSHC is a great sector to work in for flexibility, so I'm glad to hear it has worked for you and your study.
30d+ ago
5.0
Operations Manager
Oct 20205 to 6 years in the role, current employee
Wouldn't want to work anywhere else
The good thingsGreat people and great culture. One of the only company's I've worked for that truly lives and breathes it company values, not just thrown onto the website for marketing purposes.
The challengesEvery company has challenges. At TeamKids everyone has a voice and any challenges are promptly addressed.
Recruitment & Training OfficerThanks for sharing your feedback; our values are so important to us, and we're pleased to hear they show in every aspect of our company!
30d+ ago
5.0
Quality and Compliance
Oct 20201 to 2 years in the role, current employee
Work-life balance at its best
The good thingsGreat leadership team, always the opportunity to thrive and grow within the company, leadership always listens to your ideas and are willing to explore new and exciting avenues.
The challengeshours can be long but it's so worth it.
5.0
Director Of Service
Oct 20201 to 2 years in the role, current employee
AMAZING workplace, awesome culture and always supportive!
The good thingsGreat culture, supportive and innovative with their approaches! There is a huge team feel about this company which is fantastic and makes you feel really included and valued.
The challengesNo challenges as of yet, the support of this company is above and beyond.
Recruitment & Training OfficerAppreciate you sharing your experience! Innovative is one of our core values, so great to hear it's being put in action!
30d+ ago
5.0
Sales and Operations Manager
Oct 2020Less than 1 year in the role, current employee
The best company I have worked for to date.
The good thingsWorking for TeamKids feels like working with a Family. Its friendly and extremely supportive.
Good things are celebrated freely and often.
The challengesSo far none to mention
Recruitment & Training OfficerYay to working with a team that feels like family! As we continue to grow we are always looking for ways to keep this feeling, whether it's sharing our wins and successes with the team, sending gifts of appreciation, or just a phone call to say 'hey'.
30d+ ago
5.0
Director of service.
Oct 20201 to 2 years in the role, current employee
I love working for TeamKids.
The good thingsMaking the move to work for TeamKids is the best career discussion I have ever made. Having worked for other OSH companies I can confidently say TeamKids is the remarkably different. It is a tremendously supportive, fun and positive work environment. Everyone is extremely genuine and wants the best for one another. The company as a whole has an very innovative apricot to all the multifaceted aspects of the industry. Area managers and the operations team are very involved with services and Directors to support them whenever needed and encourage growth. There are endless possibilities for career advancements within the company. I feel grateful to be apart of the team!
The challengesAny challenges I have ever faced has been met with support from others.
Recruitment & Training OfficerWow, what a review! This makes me so pleased to be part of the great culture we have of support and encouragement.
30d+ ago
5.0
Director of Service
Oct 20201 to 2 years in the role, current employee
My experience has been so positive and fulfilling. I now can’t imagine working anywhere else in the near or distant future.
The good thingsTeamKids has offered me so many growing and training opportunities. The work culture is so positive, encouraging and I feel valued in my job. It’s run with an attitude of positivity, inclusion and support.
The challengesHaven’t found anything in the year and a half I’ve been here that’s been overtly challenging. In every job there are challenges but I haven’t felt them coming from TeamKids as a company.
Recruitment & Training OfficerAwesome to hear you've experienced our focus on training and development opportunities! We are always keen to partner with our team to help them in their career.
30d+ ago
5.0
Customer Service Representative
Oct 20201 to 2 years in the role, current employee
Best OSHC provider I have worked for and will be with them for years to come!!
The good thingsgreat people to work with, fun environment and opportunity to develop and learn new things within the company.
The challengesnothing really, all issues i can speak to my Manager and we find a solution
Recruitment & Training OfficerThank you for sharing your experience! We always want to ensure all our team are supported, and people are available to help work through any issues that arise.
30d+ ago
5.0
Director of Service
Oct 2020current employee
The best company I’ve ever worked for.
The good thingsThey value every employee and always put well-being first. Everyone truly loves the kids we care for and always ensures the programs are of the highest quality.
The challengesNothing, if anything is challenging there is always someone there to help.
Recruitment & Training OfficerWe've faced some tough times of late with everything happening globally, and we've always strived for our focus to be our kids and teams. So great to hear you've felt this!
30d+ ago
5.0
Educator
Oct 20201 to 2 years in the role, current employee
A great company, fun people and amazing children :)
The good thingsThe entire company is very supportive, all the team and Directors of service are extremely friendly and always willing to help you improve your skills. This job is very rewarding and there is never a dull moment, we are always having fun!
The challengesI cant think of many challenges, but in the case one does arise there is always more then enough support available to help
Recruitment & Training OfficerThanks for reviewing us! We've aimed to create a culture of encouragement and support in all facets and levels of the company, so it's great to hear you've experienced that with any issues you've faced.
30d+ ago
5.0
Second in Charge
Oct 2020current employee
A great company, fun people and amazing children. :)
The good thingsIt’s an amazing job for anyone who is learning to become a teacher, as we gain a variety of experience from the children and other workers.
We always have fun with the children and form strong bonds with the families.
TeamKids has has an amazing support system where there is always a chance to grow your teaching skills and an opportunity to take on my responsibilities.
The challengesThere are quite a few challenges, however there are lots of experienced people who are always happy to help and support us!
Recruitment & Training OfficerCheers for sharing your experience! There is always more to learn with children, and it's great to hear we're helping you along your career path to teaching.
30d+ ago
5.0
Director of service
Oct 20201 to 2 years in the role, current employee
TeamKids has a fantastic culture that genuinely aligns with the values it describes itself as.
The good thingsMany opportunities for internal progression.
High levels of support, training and professional development.
Great culture, full of support and inspiration from both peers and management.
Freedom to express creative and educational flair in an environment that doesn’t restrict you.
The challengesNothing is too tricky as support is always available.
Recruitment & Training OfficerAppreciate the review! We're always excited to share internal growth and promotion opportunities with our team, and love helping people grow!
30d+ ago
5.0
Customer Service Role
Oct 20203 to 4 years in the role, current employee
Vibrant Company with amazing values that feel like you're part of a family
The good thingsA great company to work for. The company has values they incorporate throughout all departments from service level to the leadership team. A vibrate place to work, where all ideas are not only considered, but followed through and don't fall on deaf ears. Feels more like a family than a workplace. You feel proud to say you work for TeamKids!
The challengesIm struggling to find a fault because even when I have had concerns, they have been addressed promptly and with consideration for the individual and the business
Recruitment & Training OfficerThanks for taking the time to share your experience! We pride ourselves on our values, and are stoked to hear they're experienced in all aspects of the company :)
30d+ ago
5.0
Director of Service
Oct 2020current employee
Supportive team & great vibes
The good thingsDefinitely feel supported by the company. The vibes are great and the people are what make it awesome 👏👏
The challengesHaven’t had many challenges as of yet because the support has been first class
Recruitment & Training OfficerThanks for sharing your experience of working with TeamKids - so good to hear you're feeling the love!
We work really hard to support our team, and I'm glad to hear it's making a difference
#vibes
30d+ ago
5.0
Area Manager
Oct 2020current employee
Creat culture, making a real difference to the lives of children
The good thingsBeing a part of an operations team that genuinely wants to support their services to provide the best possible experiences for the children and make a difference in the OSHC industry.
The challengesWorking interstate from Head Office, however communication and support between HO and interstate teams is great.
Recruitment & Training OfficerThanks for sharing - we strive to support our services (no matter where they are) to be the best they can be for the kids and teams alike.
Working in different locations can definitely be challenging, and it's something we are always working on being better at.
30d+ ago
5.0
Quality & Compliance
Oct 20203 to 4 years in the role, current employee
TeamKids is the place to be!
The good thingsYes i know...people say it all the time...but this truely is a company that supports its people, to support its children and families. TeamKids provides me with support to succeed, challenge myself and work as a team in a place where everyone's opinion counts.
It doesn't matter where in the company you work, we work hard and celebrate hard! Truly a supportive workplace where you'll be encouraged to provide exceeding education and care for children.
The challengesIt's always challenging in a sector where there's a large casual workforce, but TeamKids always strives to provides effective training and work expectations for all.
Recruitment & Training OfficerThanks for taking the time to share your thoughts - support is key to our success, and it's always great to hang out with everyone at our staff parties celebrating the teams wins!
30d+ ago
5.0
Area Manager
Oct 20201 to 2 years in the role, current employee
A culture like no other, lucky to be part of such a supportive team
The good thingsEvery decision made is centered around the children. Consistent support provided to employee wellbeing and ongoing professional development. Lots of opportunity for progression.
The challengesAny time a challenge arises, all efforts are made at all levels of the organisation to ensure everyone feels heard and the best outcome is decided upon as a team.
Recruitment & Training OfficerCheers for sharing your experience - we exist to enrich children's lives, and to do that we need to have the best staff that are supported, cared for, and given opportunities and learn and grow!
30d+ ago
5.0
Area Manager
Oct 20203 to 4 years in the role, current employee
I wouldn't want to work anywhere else
The good thingsThe support and genuine care everyone shows to each other is very special. There are always opportunities to grow.
The challengesI haven't encountered any
Recruitment & Training OfficerThank you for your review - great to hear TeamKids still feels like a family even though we're growing!
30d+ ago
5.0
Educator
Oct 2020Less than 1 year in the role, current employee
"Win win scenario" Great exercise and fun.
The good thingsGood exercise and fun
The challengesDepends on your chosen response
Recruitment & Training OfficerThanks for your review - nothing better than being paid to run around and have fun with kids!
30d+ ago
5.0
Second in Charge
Oct 2020Fantastic, fun and connected!
The good thingsI love the company and the team that I work with at my service. It’s diverse, positive and fun. The support and feedback I receive from my managers are incredible. The connection we all have through social media platforms makes us close and the ideas we share are amazing and very creative. The new training platform is available and upto date to upgrade PD anytime you want. We are always connected to the top management, head office staff, and everyone in between. It’s a vibrant and fun environment.
The challengesIt’ll be another positive thing if the people stepping up at the responsible person for a shift they get the same pay rate as the contracted Responsible person. It gives the employees more confidence and feel appreciated. It’s also fair.
1 person found this helpful
Recruitment & Training OfficerThanks so much for sharing your feedback - great to hear you enjoy collaborating with the team and that you're taking advantage of our many Training & Development opportunities!
Good news - we're actually reviewing the policy around people stepping up in responsibility and pay rates! We've heard you, and are doing something about it :)
30d+ ago
Reviews by location