Telstra Health salaries

Employees appreciate the flexible work arrangements and ability to work from home, which supports a good work-life balance. Colleagues are supportive and caring, creating a positive team environment. The meaningful nature of the work, particularly in supporting clients and contributing to digital healthcare, is valued by many. Additionally, employee benefits are strong, including competitive pay, weekend loading, paid parental leave and Telstra phone perks.

However, there are some potential challenges, such as management and leadership inconsistency, with some employees noting a disconnect between upper management and frontline staff. The workload can be demanding, with high call volumes and a focus on productivity metrics. Some employees indicate that monitoring and micromanagement are prevalent, and technology and systems can be outdated or restrictive. Frequent organisational changes can create uncertainty, and some feel that staff wellbeing and support could be improved, along with clearer career development opportunities.