Tennis Australia
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    Tennis Australia
    (38 reviews)
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    Company Reviews

    Working at Tennis Australia

    3.838 ratings in total
    5
    21
    4
    3
    3
    4
    2
    5
    1
    5
    68%
    Rate salary as high or average
    71%
    Employees recommend this employer to friends
    Work/Life balance
    3.8(37 ratings)
    Career development
    3.1(37 ratings)
    Benefits & perks
    3.9(37 ratings)
    Management
    3.4(37 ratings)
    Working environment
    3.8(37 ratings)
    Diversity & equal opportunity
    4.1(37 ratings)
    Ratings for Tennis Australia are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 38 reviews sorted by most recent
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    5.0
    Retail Sales Assistant
    Jun 2025
    Melbourne VIC 3000Less than 1 year in the role, former employee
    Exceptional Organisation!The Retail Sales Assistant role with Tennis Australia (TA), not only provided me with a pathway into retail, but also really allowed me to showcase my abilities and skills as a team worker, communicatior, leader and customer service provider. Throughout my role with TA, I was constantly supported and encourgaed to showcase my talents and abilities. Staff and other team members were encouraging of this as well, and I felt empowered to really make a lasting impact/difference on customers expeirences, as well as staff morale. This was an excellent and exciting job opportunity that I would stongly encourage anyone to apply for if they want to demonstrate their ability to lead teams and provide exceptional customer service. So much so, that I a being put forward for a team leader role for Australian Open (AO) in 2026! This shows their commitment to fostering growth within their employees. A great organisation to work for that really values diversity and inclusion in the work place. My expeirence with AO couldnt have been better, and I couldnt think of a better employer to work for. Highly recommend this role! Please get involved if you can!
    1.0
    Information Technology Role
    Jun 2025
    Melbourne VIC 3000Less than 1 year in the role, former employee
    I would never recommend working here. Your mental health will deteriorate
    The good thingsFree Tickets Free food during AO Lots of Natural Beauty
    The challengesTerrible co workers. Terrible salary No career progression
    1 person found this helpful
    1.0
    Commis Chef
    Jan 2025
    Melbourne VIC 3000
    Would not recommend production
    The good thingsNice fitted chef jacket that was comfy and breathable
    The challengesManagement. There is no direction given. I've been tossed around to many people mainly doing nothing. Tagging out some other kitchen staff who are horrendously messy, thinking everyone has been to culinary school and knows the basics like walking with a knife without holding the blade outward. Disorganized days with no real structure
    4.0
    Talent Development Manager
    Aug 2022
    1 to 2 years in the role, former employee
    Great learning and exciting position with potential for growth in the industry.
    The good thingsGreat environment and team at Tennis West and also there's a good group of colleagues in the private sector.
    The challengesWorking in WA meant there was a bit of disconnect between Head Office and our office at Tennis West however the support at Tennis West was excellent.
    1.0
    Operations Department
    Apr 2022
    1 to 2 years in the role
    One of the most horrible experiences I've had in my work life.
    The good thingsSome great people and perks.
    The challengesSenior Management do not manage or lead. No real commitment to staff/resourcing. No work/life balance. TA has lost its way.
    1 person found this helpful
    2.0
    Information Technology Role
    Oct 2021
    Less than 1 year in the role
    Disapointing
    The good thingsColleagues were fun to work with
    The challengesManagement are hopeless Given little to no support
    3 people found this helpful
    5.0
    Customer Experience Ambassador
    Mar 2020
    Less than 1 year in the role, former employee
    Good fun and rewarding work
    The good thingsEverything, people and work itself
    The challengesLong hours and lat enights
    2.0
    IT Dept
    Mar 2020
    1 to 2 years in the role, former employee
    needs better and more experienced management in place
    The good thingsFlexible work arrangements, free tickets
    The challengesLack of any sort of management direction, no real strategy, no one takes IT seriously, HR is extremely hard to work with and inexperienced, lack of support from management, all the responsibilities but no authority to get the job done.
    4 people found this helpful
    5.0
    Business Operations Coordinator
    Mar 2020
    Less than 1 year in the role, former employee
    A world class event, electrifying environment and positive progressive people.
    The good thingsTA is very progressive. Every year there is new developments, opportunity and improvements. It is on a global scale and the people of Tennis Australia are world quality. The atmosphere during and lead up to the Aus Open is surreal and exhilarating. I actually felt a huge come down and felt a mildly depressed when it was over, its a very positive feeling. I enjoyed the interaction with my work colleagues, the public and the benefit of an open ground pass everyday via our accreditation.
    The challengesGetting in so much in such little time. But all worth it. Every year there are new challenger to top and better the years before.
    5.0
    Customer Experience Ambassador
    Mar 2020
    Best employer I've had
    The good thingsThe people and benefits
    The challengesVery minimal challenges
    5.0
    IT
    Mar 2020
    3 to 4 years in the role, current employee
    Awesome!
    The good thingsI have time to write things like this while working
    The challengesits super busy during Aus Open
    2.0
    Multiple Positions
    Jan 2020
    5 to 6 years in the role, current employee
    I would not recommend working for Tennis Australia. Yes, working for them during the Australian Open seems attractive, but in reality, the other 11 months of the year are full of no career progression, recognition, and a salary so low that many people have to work another job on top of their full time role.
    The good thingsTennis Australia provides a relaxed environment to work in, and employs people that you can develop friendships with outside of the office.
    The challengesThe salary is extremely low for the amount of work that you do, and considering how much money Tennis Australia turns over, and how they continuously increase the prize money for the players, they NEED to increase employees annual salary considering we are the ones that assist the company in making so much money. There is also no career development, opportunity for promotion or employee recognition whatsoever.
    3 people found this helpful
    5.0
    Regional Manager
    Jan 2020
    Excellect experience with people who are passionate about what they do
    The good thingsThe people are fantastic to work with
    The challengesLack of resources and staffing
    3.0
    Business Services Role
    Nov 2019
    Less than 1 year in the role, former employee
    Glad to work for a well known organisation but there is good opportunity for improvement.
    The good things- Opportunity to work for a well known brand and with passionate people - Executive leaders are working hard to increase the capabilities and knowledge of staff across the board - The organisation has a family feel to it - The head office is relatively new and has a cafe with lots of good food options on the ground floor.
    The challenges- Getting a job at Tennis Australia can be more about who you know than what you know, so there are quite a few people in important positions that don't have the necessary skills and expertise to complete their role effectively. - The salary is very low, particularly in corporate and sales positions - It can be a political environment - Budgets can be tight
    2 people found this helpful
    2.0
    Site Supervisor
    Nov 2019
    Did my head in
    The good thingsLocation. Easy to bike ride to. Free lunches during tournament.
    The challengesManagement appalling. Too many people have been in positions for too long. Toxic intra departmental culture.
    4 people found this helpful
    5.0
    Manager
    Nov 2019
    All Australia3 to 4 years in the role, current employee
    I wish I had started working for this company at the start of my career.
    The good thingsGreat people. Passionate, enthusiastic, dedicated.
    The challengesRegular, timely communication between staff
    5.0
    Retail Sales Assistant
    Nov 2019
    Less than 1 year in the role, current employee
    It is a very well organised amazing event.
    The good thingsVery friendly culture, supportive and nice
    The challengesRunning out of stock
    5.0
    Aus Open Transport Supervisor
    Nov 2019
    Brilliant always
    The good thingsStaff and organisation of events
    The challengesWorking during the 10yr MOP refurbishments
    3.0
    Media
    Nov 2019
    Short tournament stint is probably long enough
    The good thingsOpportunity to be involved in a great event, great people in lower levels of the structure
    The challengesWorst management and HR I’ve ever experienced
    1 person found this helpful
    3.0
    Information Technology Support Analyst
    Sep 2019
    1 to 2 years in the role, former employee
    Overall just ok to work here Tennis Australia, but very enjoyable to work for the Australia Open event.
    The good thingsWork on world class event. Australia open.
    The challengesMicro management from the management people, HR not very proactive take care people.
    2 people found this helpful
    4.0
    Business Operations Coordinator
    May 2019
    current employee
    Great place to work for
    The good thingsGreat environment to work in
    The challengesEvery day is a different challenge
    2.0
    Developer
    Apr 2019
    1 to 2 years in the role, former employee
    I worked whole-heartedly for an year to find out that no one actually cares during end of the year performance reviews. Took a step back and moved out.
    The good thingscasual/stress free, all work is done closer to the tournament/s and the rest of the year is pretty relaxed :) Go there if you need to have some relaxed 9-5 work. Brand name on your resume would be identified. Free tickets to almost 5 matches(initial ones before quarter finals) Lots of freebeez that are left over from tournaments every year. Location is great, closer to city but away from the crowds and pollution. I would love to go back there when I am closer to retirement from work just to have a relaxed 9-5 office. Now you know what I mean.. lolol.
    The challengesDo not go there if you are career focused, no progression ever. HR literally runs the company. Team work does not exist or they dont know what that is! People made redundant almost every year which means, no resource planning. Not for profit, so salaries are below market averages (So, you are assured to find jobs outside that pays 20K plus in salaries).
    2 people found this helpful
    5.0
    Information Services Team Member
    Mar 2019
    Less than 1 year in the role, former employee
    I thoroughly enjoyed my experience as an Information Services Team Member during Australian Open.
    The good thingsGood motivating management, fun environment, good facilities.
    The challengesHot weather during Aus Open, temporary position
    5.0
    Tennis Australia
    Nov 2017
    Great working environment and opportunities
    The good thingsAs above, most things were good
    The challengesCompetitive salary and leadership
    3.0
    Business Analyst
    Oct 2017
    Great work/life balance
    The good thingsWork/life balance is great. Very casual working environment.
    The challengesNext to no opportunity for career development/progression and the pay is pretty bad.
    1 person found this helpful
    5.0
    Leagues Coordinator
    Oct 2017
    Less than 1 year in the role
    Best place I've ever worked with awesome colleagues
    The good thingsGreat offices, supportive management, plenty of PD opportunities and friendly team members.
    The challengesSome long hours during and in the lead up to Major events and projects but you have that much fun it goes quickly.
    1.0
    Broadcast
    Aug 2017
    Less than 1 year in the role
    The most stressful, awful and contract ever experienced.
    The good thingsWorld wide recognised and renowned brand to work for
    The challengesManagement were awful and made my experience challenging at best
    1 person found this helpful
    4.0
    RETAIL ASSISTANT
    Aug 2016
    Less than 1 year in the role, former employee
    LEARNING
    The good thingsENVIRONMENT - SCOPE TO LEARN
    The challengesKEEPING PACE AND WEATHER
    5.0
    Court Services
    Feb 2016
    The best 3 weeks of the year!
    The good thingsThe people I work with and being instrumental in the set up and running on an international tennis tournament.
    The challengesThe long hours for numerous days in a row.
    5.0
    Official
    Feb 2016
    1 to 2 years in the role, current employee
    Tennised out.
    The good thingsGreat if you love tennis and enjoy meeting a lot of new people from a diverse background
    The challengesVery Long hours- but only in Jan
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