TerryWhite Chemmart
    (139 reviews)

    Company Reviews

    Working at TerryWhite Chemmart

    3.4139 ratings in total
    5
    48
    4
    32
    3
    18
    2
    14
    1
    27
    61%
    Rate salary as high or average
    62%
    Employees recommend this employer to friends
    Work/Life balance
    3.5(138 ratings)
    Career development
    3.1(138 ratings)
    Benefits & perks
    2.9(137 ratings)
    Management
    3.1(137 ratings)
    Working environment
    3.4(137 ratings)
    Diversity & equal opportunity
    3.4(137 ratings)
    Ratings for TerryWhite Chemmart are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 139 reviews sorted by most recent
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    2.0
    Stock Controller, Retail Assistant, Post Office Assistant
    Feb 2026
    Surrey Hills VIC 3127Less than 1 year in the role, former employee
    This Employer Never Keeps Staff Past 3 Months... It’s a Pattern
    The good thingsThe customers were extremely kind and patient when the shop got busy. The retail staff were kind and easy to make friends with. Short hours.
    The challenges5 hour period and working 3 different roles. Was reprimanded if work was not completed, such as stock control, while I was the only person on the floor doing retail assistance, answering phones, helping customers with post office work. Boss got upset with me about EXPIRED stock that was on the shelf, when I was employed long after the stock became expired (meaning the previous person in my position should've done that long before I got employed). Provided ZERO training, only handed me a guidebook (made by staff NOT the boss) and expected me to learn on the fly during work and even out of work hours (was not paid if I were to train outside of work hours).
    5 people found this helpful
    1.0
    Pharcy Assistant
    Jan 2026
    Melbourne VIC 3000Less than 1 year in the role, former employee
    Horrible place to work management owners extremely rude and disrespectful.
    The good thingsNothing good to say about working there.
    The challengesManager and Owner extremely rude to staff and customers. Not allowing customers to use their reward points as they were not making money. Employing people for a few day and let go by email notification and iMessage the following morning just before next shift was to start.
    2 people found this helpful
    1.0
    Pharmacy Assistant
    Oct 2025
    Rockingham WA 6168Less than 1 year in the role, former employee
    Do not work here!! Will get rid of you just before your probation period and give no fair reason.
    The good thingsThe customers and people.
    The challengesManagers and head office and owners are absolutely awful.
    2 people found this helpful
    1.0
    Pharmacy Manager
    Aug 2025
    Perth WA 6000Less than 1 year in the role, former employee
    The experience was notably unfavorable.
    The good thingsOur team comprises experienced personnel.
    The challengesThe current work environment appears to lack sufficient support.
    3 people found this helpful
    1.0
    Pharmacy Assistant
    Jun 2025
    All Adelaide SA1 to 2 years in the role, former employee
    Would not recommend to anyoneHorrible management. They constantly watched CCTV and timed toilet breaks and zoomed in on personal phones during lunch breaks. No opportunity for progression-when asked if there’s anything I could do to progress to dispensary I was told go find a job somewhere else. Huge staff turnover rate-mass resignations
    5 people found this helpful
    1.0
    Pharmacy Assistant
    Dec 2024
    Mont Albert VIC 3127Less than 1 year in the role
    Awful would not recommend this place to work and management did nothing to help
    The good thingsNothing good about this toxic workplace
    The challengesThe pharmacist I worked with was horrible! She was a micromanager and had no trust in her assistants and technicians. The place end up becoming a toxic and unfriendly environment.
    6 people found this helpful
    1.0
    Assistant
    Nov 2024
    Milton NSW 2538
    Horrible
    The good thingsNice customers, other team members
    The challengesTerrible management from the bosses
    2 people found this helpful
    4.0
    Retail Sales Assistant
    Apr 2024
    Edgeworth NSW 22851 to 2 years in the role, former employee
    Very good experience, working there taught me alot of skills
    The good thingsThe experience The teamwork The knowledge
    The challengesNo issues just time for a change
    5.0
    Pharmacy Technician
    Jan 2024
    Atherton QLD 48831 to 2 years in the role, former employee
    I learned alot and was given fantastic opportunities to further my Career.
    The good thingsOpportunities to grow are encouraged and supported
    The challengesThe pay...but tis the nature of Pharmacy unfortunately
    5.0
    Pharmacy Assistant
    Oct 2023
    Fairfield VIC 3078current employee
    Incredible workplace to learn and grow!
    The good thingsI love the working here not just because the great relationship you'd grow with your team members, but also the environment in the surrounding area. It is always a lovely day to go to work because of all these people. It is also the lessons I learned from my colleagues, the opportunity to learn and grow more from the manager that makes this place an incredible workplace.
    The challengesFor someone who dont have experience working in the pharmacy, there is a lot to learn about medication, as well as how to do stocktake in pharmacy. It is important that you always double check with the pharmacist whether or not a product should be recommended to a specific customer.
    1.0
    Pharmacy Assistant
    Feb 2023
    Little to no training
    The good thingsThe customers, different aspects of the job
    The challengesChaotic workplace from upper management down, and extremely unorganised in many aspects.
    3 people found this helpful
    1.0
    Pharmacy Technician
    Jan 2023
    1 to 2 years in the role, former employee
    Wouldn't recommend
    The good thingsSome of the people that worked there made it a lot easier.
    The challengesCertain aspects of management.
    4 people found this helpful
    5.0
    Senior Pharmacy Assistant
    Jan 2023
    Anyone would enjoy working with us ,as long as you are friendly, understanding and can work as team . @ Kawana shopping world
    The good thingsWe have a great working friendly team. Management are fair and easy to approach.
    The challengesBusy fast pase pharmacy.
    5.0
    Proprietor
    Sep 2022
    Retail manager
    The good thingsAmazing culture Family business
    The challengesNone no challenges it’s great
    1.0
    Support Centre
    Aug 2022
    Do not work here
    The good thingsNone. Poor management poor culture
    The challengesUnrealistic demands and no direction from management. Head Office split over two states and creates tension
    5.0
    Terrywhite Chemmart
    Jun 2022
    Great place to work. Amazing in store benefits, incentives, flexible rosters and opportunities for career development and growth.
    The good thingsSuch a great inclusive culture with plenty of support from Pharmacy leaders.
    The challengesAdditional pressure during peak vaccination period (flu & COVID) but great support from the store and the leadership team
    1 person found this helpful
    5.0
    Pharmacy Manager
    Jun 2022
    7 to 8 years in the role, current employee
    Supportive Network with Great Career Pathways
    The good thingsGreat group of people to work with Plenty of career pathways Supportive network
    The challengesPressure during COVID - but having a great team really helped
    1.0
    Pharmacy Assistant
    Jan 2022
    3 to 4 years in the role, former employee
    Worst place I have ever worked at
    The good thingsMeet wonderful customers
    The challengesDifficult managers very disorganised and not good with staff
    5.0
    Delivery Driver
    Feb 2021
    3 to 4 years in the role, former employee
    Great place to work to gain experience and have a good time.
    The good thingsExtremely nice group of people to work with and enjoyable work.
    The challengesThere are no bad things I can think of.
    1.0
    Sales Department
    Sep 2020
    Toxic work environment, would not recommend.
    The good thingsJunior staff are always helpful, customers are lovely.
    The challengesPoor management, no training given, very gossipy.
    5.0
    Pharmacist
    Mar 2020
    1 to 2 years in the role, current employee
    overall a great place to work in
    The good thingsgood team to be working with
    The challengessometimes no enough staff to get all work done
    4.0
    Assistant stock controller
    Mar 2020
    9 to 10 years in the role, current employee
    Friendly yet busy place to work.
    The good thingsThe people you work with become like family. Such a beautiful group of people who are supportive.
    The challengesIncredibly busy and constantly feel under staffed. There isn't much room for growth and the pay isn't much at all.
    3 people found this helpful
    1.0
    Pharmacy Assistant
    Mar 2020
    3 to 4 years in the role, former employee
    After 4 years I was over it and there’s no way I could do it again.
    The good thingsThe people I worked with on a daily basis
    The challengesCustomers being rude and the complexity of the job
    3.0
    Head office bris/melb
    Mar 2020
    Great experience and career stepping stone. High turnover for a good reason.
    The good thingsThe brand and business is optimistic about growth.
    The challengesLack of interaction across teams and departments. Structure is wrong. Culture is stale. Lots of ideas to improve, not enough resources to achieve them.
    1 person found this helpful
    3.0
    Pharmacy Assistant
    Dec 2019
    5 to 6 years in the role
    Working there is alright,
    The good thingsNormally relaxed workplace
    The challengesCan get busy and not everyone pulls their own weight
    5.0
    Delivery Agent
    Nov 2019
    1 to 2 years in the role, current employee
    Flexible and easy, with exercise
    The good thingsFlexible, exercise is part of the job
    The challengesFinding correct houses
    3.0
    delivery driver
    Nov 2019
    Less than 1 year in the role, former employee
    difficult
    The good thingssome people there were terrific.
    The challengesmanagement had a small circle of favorites as in all small towns.
    1.0
    Pharmacy Assistant
    Nov 2019
    1 to 2 years in the role, former employee
    The experience I experienced there I would not want any worker to experience that ever
    The good thingsMade great friends , the customers were the only reason I loved my job
    The challengesThe management was terrible, they had no knowledge of customer service only focus was on kpi’s forgot the whole purpose of why they hired us .ive
    2 people found this helpful
    2.0
    Corporate Department
    Nov 2019
    Less than 1 year in the role, former employee
    The culture you see in store was not seen within the corporate office
    The good thingsFantastic direct manager
    The challengesResourcing and attitude toward staffing
    1 person found this helpful
    5.0
    Clinique Counter Manager/ Pharmacy Assistant
    Nov 2019
    1 to 2 years in the role, current employee
    Supportive and encouraging management to make you happy at work
    The good thingsGreat team Great incentives to do well Ongoing learning and training opportunities
    The challengesSometimes targets are tough but you never stop trying
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