Chronic understaffing, micromanagement and poor leadership, with accountability constantly ignored.The good thingsSome of the staff were human and had a heart and cared about those around them, and the staff discounts was a good incentive to stay
The challengesMinimal training, unrealistic expectations, and extreme micromanagement define this workplace. Staff are criticised and punished when concerns are raised instead of being supported. Micromanagement extends to excessive monitoring, including being followed and waited for outside the bathroom.
The workplace is chronically understaffed, particularly in admin and warehouse roles, yet employees are expected to take on management-level responsibilities without additional pay. During peak trade, management offers little support and instead blames frontline staff for delays caused by understaffing.
Sales staff prioritise commissions and often ignore customers after the sale, leaving admin and warehouse teams to handle complaints. Favouritism is obvious, accountability is lacking, and issues are routinely swept under the rug, creating a toxic work culture.