The Jewellery Group
Write a review
    The Jewellery Group
    (23 reviews)
    Write a review
    Write a review

    Company Reviews

    Working at The Jewellery Group

    2.823 ratings in total
    5
    5
    4
    2
    3
    5
    2
    6
    1
    5
    56%
    Rate salary as high or average
    35%
    Employees recommend this employer to friends
    Work/Life balance
    3.0(23 ratings)
    Career development
    2.7(23 ratings)
    Benefits & perks
    2.4(23 ratings)
    Management
    2.6(23 ratings)
    Working environment
    2.8(23 ratings)
    Diversity & equal opportunity
    3.0(23 ratings)
    Ratings for The Jewellery Group are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 23 reviews sorted by most recent
    Sort by
    most recent
    1.0
    Assistant Store Manager
    Mar 2026
    All Perth WA5 to 6 years in the role, former employee
    A workplace with potential, held back by lack of transparency and leadership integrity.
    The good thingsMet some genuinely supportive and talented colleagues, which made the experience more positive.
    The challengesLack of transparency and consistency in management decisions, particularly around leave approvals, communication, and payroll accuracy. Processes often felt unclear and, at times, unfair, with limited support provided to employees when raising concerns. There is significant room for improvement in leadership accountability, internal communication, and ensuring compliance with fair workplace practices.
    1 person found this helpful
    1.0
    Assistant Buyer
    Nov 2022
    Unprofessional management team and company.
    The good thingsI didn’t leave the place I currently work to go to this place.
    The challengesDeal with unprofessional management team.
    2 people found this helpful
    5.0
    HR Support
    Jun 2022
    Less than 1 year in the role, current employee
    Lovely place to work
    The good thingsGreat team and workplace culture
    The challengesEvolving role, always learning new things
    5.0
    National HR Manager
    Jun 2022
    1 to 2 years in the role, current employee
    in the top 3 companies i have ever worked for in 30 plus years of working
    The good thingsThe people and the culture
    The challengesgood challenges, company is evolving and continuing to grow
    2.0
    Store management
    Feb 2022
    Less than 1 year in the role, former employee
    Very high staff turnover, expected to hit the ground running with five minutes training.
    The good thingsThe hours were quite good.
    The challengesCheap products that were sold extremely overpriced. Managers very pushy for you to get high sales with virtually no support in order to do so.
    1 person found this helpful
    3.0
    Sales Consultant
    Mar 2020
    9 to 10 years in the role, current employee
    At times overwhelming & challenging.
    The good thingsWorking with great staff. Meeting & helping wonderful customers. Building and improving skills, leads, clientele.
    The challengesKeeping moral up, meeting daily, monthly and annual budgets.
    3.0
    Sales Assistant
    Mar 2020
    current employee
    ok mangers have no respect
    The good thingsenergy in the shopping centre
    The challengestheir none its very basic
    3.0
    Manager
    Mar 2020
    It can be stressful, but an amazing job of you have a passion for it.
    The good thingsA great place to work if you have a great team. Excellent WA Regional Manager.
    The challengesA lot of pressure to reach budgets but with great management and training it is achievable.
    3.0
    Administration Role
    Nov 2019
    5 to 6 years in the role, former employee
    Good place to start a career, but little opportunities to grow.
    The good thingsInteresting Coworkers, varied and diverse roles.
    The challengesLittle structure from manangement, high staff turnover, constant complaints from customers.
    1 person found this helpful
    2.0
    Maintenance Officer
    Nov 2019
    It wasn't worth the stress
    The good thingsSalary, nice offices, great discounts on jewellery, free jewellery cleaning services
    The challengesManagement, workload, work/life balance, training and support
    1 person found this helpful
    2.0
    Assistant Store Manager
    Nov 2019
    3 to 4 years in the role, former employee
    Good intro to retail but not good job
    The good thingsYour coworkers are generally really good and the perks on products are good.
    The challengesThe salary is low and there is very bad management and communication
    2.0
    Administration Support Officer
    Nov 2019
    1 to 2 years in the role, former employee
    Frequently staff recruiting/leaving
    The good thingsGood work life balance
    The challengesManagement poor. Opportunity for favoured people to move up
    1 person found this helpful
    3.0
    Sales Consultant
    Sep 2019
    Less than 1 year in the role, former employee
    Old-school jewellery business model, a company that is out of touch with trending fashions and genuine customer care.
    The good thingsMet some great people! Although initially having great hours, was reliable, well presented, maintained shop cleaning and merchandising... if you aren’t making enough money they will reduce your hours so you have no choice but to resign. Was a shame.
    The challengesStaff are on individual budgets and therefore competing for customers. Sometimes it was a toxic environment for everyone. There is apparent pressure coming down from the top, and it translates into the attitude of management. Old-school jewellery business model that is outdating fast, customers want authentic service not obvious commission hungry sales staff that only give time to the big spenders.
    2.0
    Prefer not to say
    Sep 2019
    former employee
    Lack of vision, keeping staff happy and pay increases are non existent in some/most roles.
    The good thingsEnvironment is a lot better than in the past
    The challengesDealing with management Some toxic people Only one pay increase in over a decade
    1 person found this helpful
    4.0
    Logistics Clerk
    Aug 2019
    Less than 1 year in the role, former employee
    Lots of room for growth
    The good thingsGreat. work environment. Employees are very fun
    The challengesLong hours doing the same thing over and over again.
    1.0
    Marketing Role
    Jun 2019
    3 to 4 years in the role, current employee
    The senior management always bluff staff as much as they can, even break the law.
    The good thingsAlmost none, really.
    The challengesTry to bluff as much as they can, do not fully pay commission or bonus. Ask staff to do tricky things. Very poor quality products, a lot complaints, very stress.
    1 person found this helpful
    5.0
    Manager
    May 2019
    3 to 4 years in the role, current employee
    I love my job I work with and sell some of the worlds most amazing Diamond Jewellery
    The good thingsFamily owned well respected both in Australia and all over the world they look out and care for their employees
    The challengesSelling luxurious items has its challenges but amazing rewards
    1.0
    Assistant
    Mar 2019
    All Australia
    Horrible experience - glad to be out of there.
    The good thingsLearned alot to do with jewellery, made a few good friends.
    The challengesManagement are unprofessional and disrespectful. Rules do not apply to them, so if you are in a high position, you can do anything you want and put down your staff members.
    1 person found this helpful
    1.0
    Retail Store Manager
    Feb 2018
    1 to 2 years in the role, former employee
    Worst company mananagement ever
    The good thingsGreat workmates in store. Customer interaction
    The challengesUnachievable targets. Upper management is not stable. No positive support from them. Staff treated unfairly. Understaffed in store at all times. If you are thinking if working for Zamels. Don't do it.Run far away
    1 person found this helpful
    5.0
    Admin Assistant
    Oct 2015
    Less than 1 year in the role, former employee
    A company with strong work culture and friendly environment.
    The good thingsThe company has friendly and wonderful work environment. Every one is well cultured and well mannered. The tasks that are given to person bring best out of them. There are new areas to look upon and explore. The supervisors are helpful and give proper guidance.
    The challengesCounting large quantities of jewellery stock along packaging and labeling.
    4.0
    Sales consuktant
    Sep 2015
    Less than 1 year in the role, former employee
    I enjoyed learning about jewellery and retail sales.
    The good thingsFellow staff Discounts
    The challengesUnrealistic targets
    5.0
    Sales Assistant
    Sep 2015
    3 to 4 years in the role, current employee
    Longest employment I've had purely cause I'm so happy there :)
    The good thingsThe staff and the industry
    The challengesLearning the ins and outs but it comes quickly
    2.0
    Sales Assistant
    Sep 2015
    1 to 2 years in the role, former employee
    an experiance that I wouldn't repeat again.
    The good thingsworking with few good individuals
    The challengesto work aginest other co workers to achieve our weekly target to please the company's need. Sometimes others would take over the sales to achieve the target sale.
    Company Reviews published on our site are the views and opinions of their authors and do not represent the views and opinions of SEEK or its personnel. SEEK does not verify the truth or accuracy of any reviews and does not adopt or endorse any of the comments posted. SEEK posts reviews for what they are worth and for informational purposes only to assist candidates to find employment.