The Reject Shop
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    The Reject Shop
    (319 reviews)
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    Company Reviews

    Working at The Reject Shop

    3.2319 ratings in total
    5
    70
    4
    72
    3
    76
    2
    39
    1
    62
    79%
    Rate salary as high or average
    57%
    Employees recommend this employer to friends
    Work/Life balance
    3.0(317 ratings)
    Career development
    3.0(318 ratings)
    Benefits & perks
    2.9(318 ratings)
    Management
    2.9(318 ratings)
    Working environment
    3.2(318 ratings)
    Diversity & equal opportunity
    3.4(318 ratings)
    Ratings for The Reject Shop are shared as-is from employees in line with our community guidelines

    Reviews

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    5.0
    Retail Sales Assistant
    Apr 2026
    Bathurst NSW 2795Less than 1 year in the role, current employee
    I enjoy working with the team and helping customers :)
    The good thingsThe staff are friendly and helpful, the customers are memorable and the vibe is wonderfully bright!
    The challengesThere is nothing to report here, it is all sorted.
    1.0
    Team Member/Team Leader
    Apr 2026
    Wangaratta VIC 36771 to 2 years in the role, former employee
    Wouldn't wish it on my worst enemy.
    The good thingsI enjoyed the variety in work and mostly good managers and people, and respectful customers.
    The challengesWhile working at TRS I experienced frequent victim-blaming, rudeness and inappropriate workplace behaviors, which when brought up were ignored by HR.
    4.0
    Team Member
    Dec 2025
    Sunnybank Hills QLD 41092 to 3 years in the role, current employee
    Working at TRS was a great experience and overall I enjoyed working with them.
    The good thingsVery friendly staff and very easy and relaxed place to work, with a light work load.
    The challengesStanding on your feet all day can be tricky and tiring.
    1 person found this helpful
    5.0
    Team Member
    Oct 2025
    Prospect SA 50822 to 3 years in the role, current employee
    It was a great experience
    The good thingsFriendly environment and respectful
    The challengesI didn't found any negative about the company
    2.0
    Team Member
    Sep 2025
    Broken Hill NSW 28801 to 2 years in the role, former employee
    Incredibly exhausting and stressful for a casual position
    The good thingsThe coworkers and customers
    The challengesManagement were horrible, expected you to be able to do 100 things all at once in a short amount of time including unloading 6 pallets onto cages, putting all stock from said cages onto the floor, clean the entire store top to bottom, be on check out, help customers, answer phones, take over for management when away so also getting refills for cash draws, authorising refund etc all while they went to do god knows what. and if not all of that got done exactly perfect would get yelled at and written up. Also tried to pressure me into becoming part time over staying casual. Also was expected to come in no matter how sick nor could i go home if i became sick at work and was told after throwing up in staff room sink that no one could come in and i would have to stay.
    3 people found this helpful
    1.0
    Team member
    Aug 2025
    Melbourne VIC 30005 to 6 years in the role, current employee
    Too much expectation and work overload. They give you a limited budget to spend on staff and then expect you to do sixteen to twenty pallets pretty much by yourself and then you have to do office work, new set ups in the store and change stock around in different locations at the same time. A lot of the time you will only have a manager and a team member operating a register daily so you can't even give customers the best service possible because you have so many things going on in the store and no staff for them to approach on the shop floor. They expect way too much in this company. I see up to ten staff working at a small grocery store than I do working with this company.
    The good thingsThe customers, good team, flexible with hours
    The challengesToo much to do with limited staff due to tight budgets
    5 people found this helpful
    4.0
    Store Manager
    Jul 2025
    All Perth WA4 to 5 years in the role, former employee
    Great part time job while going through uni/ school. would not recommend becoming store manager
    The good thingsGreat job for teenager/ uni student. Progression is good to become a team leader.
    The challengesOverwhelming stock levels over xmas and easter and on and off through out the whole year. some area managers and state managers can have no idea what its like working at store level and seem out of touch with reality. Some older store managers either can't handle the work load or they some how get away this day in age with old school mentality and how they treat/ speak to team members is not very PC.
    1 person found this helpful
    1.0
    Team Member
    Jun 2025
    Perth WA 6000Less than 1 year in the role, former employee
    Horrible manager and not a good job at all Manager would go on smoke breaks for around 30 mins accumulated every shift but would barely allow us to go for bathroom breaks and we had to rush our breaks. They also keep rostering me on days I have said I’m unavailable on and get furious when I try to cancel. Worst place
    3 people found this helpful
    4.0
    Team Leader
    Jun 2025
    Engadine NSW 22332 to 3 years in the role, current employee
    Great for a casual job for a student or person with another job but would not make this my main gig because of the pay.
    The good thingsIt's a great first job and very flexible if you have other commitments such as Uni or other jobs which I both have. I'm very fortunate to have good management and great coworkers, some are a bit lazy though because you can get away with just standing at the register rotting. Weekend rates are great.
    The challengesThe pay is a bit low if you're part time and it only goes up $1 when you're a team leader, not fair when job is very busy and you need to be really fit to do it and dealing with customers who have their own personal anger and lash it out on retail workers. Worst part is the customers, they're horrid
    1.0
    Team Leader
    May 2025
    Fernvale QLD 43061 to 2 years in the role, former employee
    Worst Job i've ever worked for
    The good thingsThe only good thing about working here is if you are a very young teen or a uni student who is okay with horrible hours and mediocre pay.
    The challengesEverything. To the pay, the contracts for part time hours which is no where near enough, the way they let people in the wrong get away with EVERYTHING even after having a case filed by multiple co-workers. and not to mention the mental ANGUISH you go through.
    1 person found this helpful
    4.0
    Retail Sales Assistant
    May 2025
    Batemans Bay NSW 2536Less than 1 year in the role, former employee
    good albeit closed off and difficult express issues in workplace
    The good thingsconsiderate management
    The challengesAwkward team environment, no sharing of who else you're on roster with, multiple managers with no consistent way to know which to contact in given moments
    1.0
    Team Leaer
    Dec 2024
    Perth WA 60003 to 4 years in the role, former employee
    I hated working for the reject shop worst working experience I have ever had, literally crying before shifts because I dreaded going into work. This also wasn't just at one store either, this happened at 3 different stores.
    The good thingsIt started out fine I suppose but as soon as my friend left though it went really bad
    The challengesManagement is Zero help, I was being treated very poorly, I made multiple complaints to my manager and the reginal manager, and they did absolutely nothing. Incredibly understaffed and under trained! teach the bare minimum and then they hope for the best. When I eventually left, I didn't get an exist interview, my manager decided that day she was going to leave early, and they didn't even say a single word to me but did leave me 6 pallets full of stock for me to work by myself... Also, they like to cut corners, instead of having an Assistant Manager, they would have team leaders, I was one and then gave the other role to a 16-year-old because they could then make her part time and only pay her $12 an hour and she was also super underqualified.
    9 people found this helpful
    1.0
    Store Manager
    Nov 2024
    Rosny Park TAS 7018Less than 1 year in the role, former employee
    Trained in a small regional store and then placed in a extremly busy store with excessive amount of shop lifters and lots and lots of stock
    The good thingsRegional Manager was easy to get along with
    The challengesThe stock just kept on coming, you need to be a super fit and always on your feet running stock all day every day while also trying to run your store operations and helping with customer service, covering check outs. Honestly felt like I was often doing the job of 3 people in a very busy shopping centre.
    4 people found this helpful
    3.0
    Retail Sales Associate
    Sep 2024
    Melbourne VIC 3000
    Flexible first job for students who want retail experience but low pay and typical retail pressures
    The good thingsA good job for students in high school or university who need flexibility. It’s a decent option for a first job. My managers were kind and adaptable, despite clearly being overworked, underpaid, and facing a lot of pressure from higher-ups. I was fortunate to work under managers who didn’t let those challenges affect how they treated their staff.
    The challengesThe pay isn’t great, and the hours can be inconsistent. Plus you face the usual retail challenges— constant pressure to meet KPIs and upsell, even when it’s clearly frustrating for customers. Not ideal for progressing into management, but as a casual job for extra cash while studying, it's not bad.
    4 people found this helpful
    2.0
    Assistant Store Manager
    Mar 2024
    Mowbray TAS 72481 to 2 years in the role, former employee
    Being a casual shelf filler/store person was great fun and rewarding. Learning to organise the shelf displays while working alongside others was a fun experience. Once I stepped into management it was a different story. Below average salary income, working long days sometimes 12-15 hours depending on catalogue set ups and the constant pressure from head office wanting higher expectations with income and budget due to a rival company across the road putting pressure on them.
    The good thingsWorking as a team in a fun environment, staff discount.
    The challengesTrying to meet management's expectations, company budget etc.
    3 people found this helpful
    1.0
    Retail Sales Assistant
    Feb 2024
    Moss Vale NSW 2577Less than 1 year in the role, current employee
    Absolutely horrible I wouldn’t wish working here on my worst enemies
    The good thingsUnfortunately nothing
    The challengesManagement is the biggest issue they have made my life a living hell
    2 people found this helpful
    3.0
    Christmas Casual
    Oct 2023
    Lakes Entrance VIC 3909Less than 1 year in the role, current employee
    Surprisingly enjoyable to work here. Shame a casual gets very limited hours.
    The good thingsThe work environment is pretty relaxed with support training of registers on first day. Work itself is pretty easygoing depending on which area you work and the time of year. Company promotes equal opportunity and protecting mental health, work, life, balance. Staff 15% discount. Pay rate is very reasonable.
    The challengesConfusing mis-information with hours in interview stating 15 hours a week and maybe more later. Actual hours according to The Reject Shop Agreement 2018 and 2023 for a Casual is a minimum of 3 hours/maximum 9 hours per week and more likely you will get given the minimum. It depends if that suits you or not. Temptations of being surrounded by lollies at checkout on shift.
    4.0
    Team Leader
    Aug 2023
    Southport QLD 42151 to 2 years in the role, current employee
    Best retail job I have ever had. Is such a great company, has helped me gain so much confidence and experience.
    The good thingsGreat team. Opportunities to grow in the business. Always shifts available.
    The challengesTrying to get lots done in a time frame. Can be a bit stressful and overwhelming
    2 people found this helpful
    5.0
    Store Manager
    Apr 2023
    All Gold Coast QLD
    Grab the bull by the horn and run with it. The possibilities are up to you.
    The good thingsFound my experience as a store manager incredible. Was an amazing experience. If you're up to the challenge you will reap the satisfaction of running a store in every way.
    The challengesStock and staff (numbers) which is the same for anyone in retail
    4 people found this helpful
    1.0
    Store Manager
    Mar 2023
    1 to 2 years in the role, former employee
    Expects lots of overtime for no extra pay or thanks. No support just criticism, no matter what you do you will never be good enough
    The good thingsCustomers and the store team were amazing
    The challengesUnrealistic expectations, no support from regional manager
    7 people found this helpful
    1.0
    Team Member
    Feb 2023
    Overall not a great place to work if you have a disability
    The good thingsThe customers were the best part.
    The challengesThey treat unfairly with medical issues. Management isn't nice to talk to.
    6 people found this helpful
    1.0
    Casual Operator
    Feb 2023
    Less than 1 year in the role, former employee
    Terrible and felt used
    The good thingsLocal customers were lovely.
    The challengesExpected to work beyond your means
    2 people found this helpful
    3.0
    Team Leader
    Dec 2022
    3 to 4 years in the role, former employee
    Average retail position at large company
    The good thingsGood team environment and possibility for many different areas of work in the store.
    The challengesPoor management and overly high, unrealistic expectations for workers. Physically draining work.
    1 person found this helpful
    1.0
    Second In Charge
    Jun 2022
    Less than 1 year in the role, former employee
    Worst Job I have ever had!
    The good thingsnothing good about this company what so ever, didn’t wanna train me but told me I didn’t advance fast enough even though I had been employed for a month.
    The challengesthis company is so much drama, all the employees that are there have only ever had one job so making a transition from another company they will completely not understand!
    2 people found this helpful
    5.0
    Team Leader
    Apr 2022
    5 to 6 years in the role, former employee
    I loved The Reject Shop and will always have fond memories.
    The good thingsI enjoyed the multitude of learning experiences, having your hard work and efforts acknowledged and being given great oppertunities for shining in set tasks.
    The challengesThe daily challenges were most often divided fairly and the worst challenges would most often be the rude and cruel customers who don't care much about you as an individual
    3.0
    Retail Sales Assistant
    Jan 2022
    1 to 2 years in the role, former employee
    Good second job
    The good thingsGood work environment most of the time.
    The challengesNo job security unless you're in management
    1 person found this helpful
    1.0
    Team Leader
    Dec 2021
    5 to 6 years in the role, current employee
    Loved it until the company was challenged then the company lost the appreciation of workers and expected way too much
    The good thingsIf you start with a group you get along with
    The challengesWay too much expectation
    4 people found this helpful
    1.0
    Supervisor
    Aug 2021
    1 to 2 years in the role, former employee
    Unhealthy
    The good thingsThe people I worked with where nice. Sometimes.
    The challengesPhysically the expectations where ridiculous. Alone you are meant to open and distribute loads of goods with out help. If you question it with management you are told, Apparently other people can do it. Super unhealthy and unreasonable. I hurt my back working there. AND when I complained I was told I lacked motivation.
    4 people found this helpful
    1.0
    Assistant Sales Manager
    Apr 2021
    Horrible
    The good thingsInternal staff are always willing to assist.
    The challengesThe culture Lack of allocated hours to take a break Professional development and feedback Allocation of stock Lack of transparency
    1 person found this helpful
    1.0
    Space Coordinator
    Nov 2020
    Rude company culture
    The good thingsSome good products and few good people in the team.
    The challengesRude culture, people are very rude and disrespectful. People stuck in their roles for life time. no development
    2 people found this helpful
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