Truck Centre WA
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    Truck Centre WA
    (25 reviews)
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    Company Reviews

    Working at Truck Centre WA

    3.225 ratings in total
    5
    8
    4
    2
    3
    7
    2
    2
    1
    6
    68%
    Rate salary as high or average
    48%
    Employees recommend this employer to friends
    Work/Life balance
    3.0(25 ratings)
    Career development
    3.0(25 ratings)
    Benefits & perks
    2.9(25 ratings)
    Management
    2.7(25 ratings)
    Working environment
    3.2(25 ratings)
    Diversity & equal opportunity
    3.0(25 ratings)
    Ratings for Truck Centre WA are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 25 reviews sorted by most recent
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    most recent
    3.0
    Storeperson
    Apr 2026
    Forrestfield WA 60583 to 4 years in the role, former employee
    Wasn't a bad place to work until more recently
    The good thingsThe Team that you work with made the workload less demanding and overall made it a fun
    The challengesBad leadership in the supervisor roles leading to poor decision making Very stressful workload The higherups expect you to stay longer than your contracted hours and there is no cutoff for orders
    3.0
    FULL TIME EMPLOYMENT
    Jul 2025
    Forrestfield WA 60584 to 5 years in the role, former employee
    Great product poor management
    The good thingsProduct is great money is ok
    The challengesPoorly ran clunky processes not a happy place
    3.0
    Storeperson
    May 2025
    Forrestfield WA 60582 to 3 years in the role, current employee
    Good colleagues BAD management.
    The good thingsFellow colleagues are all great, hardworking and helpful. Really healthy team environment.
    The challengesManagement are extremely out of touch. Don't seem to care about low staffing levels and expect the impossible everyday with little empathy or thank you. Seems that they're always talking about making "positive changes" but nothing ever happens. Also very difficult to make any career progression.
    1.0
    trade assistance
    Mar 2025
    Maddington WA 61091 to 2 years in the role, former employee
    not a good place to work
    The good thingsworked with few good people
    The challengesarrogant & rude people is so many & starting from no trades worker all the way up to team leader & supervisor. company pay not enough for your hard work.
    1 person found this helpful
    5.0
    Customer Service Role
    Feb 2024
    Perth WA 60001 to 2 years in the role, current employee
    Fast paced, fun team environment
    The good thingsDealing with customers every day and the level of technical knowledge you learn. The team leaders are happy to spend the time explaining when the job is complex and you get to know the customers well, it's a bit like a family that way!
    The challengescan be high volume work, have to be thick skinned and not take it personal
    1 person found this helpful
    4.0
    Heavy Diesel Mechanic
    Oct 2023
    Albany WA 63303 to 4 years in the role, former employee
    Great to learn and good culture in the workshop, the boys are always a lot of fun
    The good thingsGreat pay, overtime if you want it, challenging jobs and you get exposed to some of the biggest tonnage vehicles, travel opportunities
    The challengesAlot of senior staff have been in their roles for some time, so makes progression pretty hard.
    1 person found this helpful
    5.0
    General Manager, Aftersales
    Mar 2023
    3 to 4 years in the role, current employee
    Challenging, but rewarding, great benefits, great opportunity
    The good thingsGreat People, Great WA Company, Solid Industry
    The challengesKeeping up with the growth of the business
    5.0
    Chief Financial Officer
    Mar 2023
    9 to 10 years in the role, current employee
    Great Company to work for.
    The good thingsAnnual CPI every year.
    The challengesA busy company to work for.
    5.0
    Administration Role
    Feb 2023
    3 to 4 years in the role, former employee
    Actually a well-oiled, professional company but still with a family feel, customers love and respect them, nice to work in a company with a great reputation and genuine interest in making things better
    The good thingsBalance: Management understand family time is important, ' Safe at work: you feel safe and secure as the company is stable Actually genuinely care about customers and outcomes: represent great products, internal processes and comms show that the company genuinely cares about customers and their experiences Genuinely try to work smarter: there's robots delivering parts to help alleviate time etc
    The challengesSupply chain issues Volvo require Truck Centre to use so many different programs, making it difficult to streamline/make efficient across the branches
    4.0
    Workshop
    Oct 2022
    3 to 4 years in the role
    Excellent place to be if you are driven and want to work on a great product. have places to grow to if you want to apply yourself. It is a dealership so must support the product, this can mean long hours and alot of running around compounded by lack of and/or experienced staff can make this very high pressure.
    The good thingsBeing exposed to the highest tonnage units around , amazing. Good product support. Being part of a brand that provides and supports bumper to bumper
    The challengesBeing a dealership and retail, can get challenging in terms of Customer deamands and timelines. sometimes dont have the resources you need tools etc.
    5.0
    Service and Parts Supervisor
    Oct 2022
    11 to 12 years in the role, current employee
    Bunbury branch, great energy and work environment.
    The good thingsEnergetic and friendly staff at the Bunbury branch, a quality equally matched with our customers makes for enjoyable days.
    The challengesHigh paced work and busy work load means being able to juggle and prioritize tasks, can be challenging for some. This get easier the longer you have been in the role.
    1.0
    Storeperson
    Aug 2021
    Less than 1 year in the role, former employee
    pretty average
    The good thingssome of the people are alright
    The challengesthe other employees like the parts interpreters
    1 person found this helpful
    5.0
    Parts Assistant
    May 2021
    A great local company to work for with loads of +++++
    The good thingsThe friends you make. People striving for good quality and are very passionate about the WA trucking industry.
    The challengesLong hours attributed to the ever demanding transport industry
    1 person found this helpful
    1.0
    N/A
    May 2021
    Very busy and Stress full
    The good thingsLocation is central
    The challengesVery long Hours , unprofessional management team in the parts and service department. Understaffed, overworked working 60+ hr weeks (rostered) the pay for what you do is not worth it.
    1.0
    Trades Assistant
    Apr 2020
    Less than 1 year in the role, former employee
    Unorganised company
    The good thingsWas 7 days on 7 days off and good workers
    The challengesSomething new every day
    3.0
    HR
    Mar 2020
    3 to 4 years in the role, former employee
    Good place to work
    The good thingsA good culture for a family owned business.
    The challengesManagement maturity in some areas was still developing
    1 person found this helpful
    2.0
    Administration Officer
    Feb 2020
    Some good but too many roles joined into one.
    The good thingsPay is good. Some friendly staff.
    The challengesManagement not open to improving systems and not facing real reasons for staff turnover.
    2.0
    Admin
    Oct 2019
    Never again
    The good thingsGood product Great Volvo support
    The challengesCompany doesn't pay all entitlements and make excuses. Lack of tooling Branch manager does very little, not actually sure what is in their role
    3.0
    Workshop
    May 2019
    Great wages, not so great working environment so have a plan.
    The good thingsWhen they employ a good team it's a great place to work.
    The challengesManagement don't listen to how things can be improved.
    3.0
    Administration
    Aug 2018
    I have learned loads with TCWA. I learned what I don't want in a job and a lot about poor management.
    The good thingsThe customers make the job worthwhile.
    The challengesSystems and management styles are antiquated. Opportunities for growth, if your area is outside of sales, are minimal. Bonuses and incentives not offered for support staff only sales. Salaries are not reviewed regularly if at all and there is only a token performance appraisal system which most managers ignore.
    5.0
    Sales Consultant
    Mar 2018
    3 to 4 years in the role, current employee
    Great place to work!
    The good thingsGreat company culture, very friendly colleagues. Well renumerated and good satisfaction from your role
    The challengesJob can be stressful at times. High demand to provide the best customer service.
    1.0
    Parts interpriter
    Feb 2018
    Less than 1 year in the role, current employee
    High turn over in employees
    The good thingsWhat I earn in a week I make in 1 transaction to a customer.
    The challengesBeing expected to know everything in the first 2 weeks.
    2 people found this helpful
    1.0
    Branch Manager
    Feb 2018
    5 to 6 years in the role, former employee
    Management expects to do miracles at TCWA with no support
    The good thingsWorking for a reputed product
    The challengesUnrealistic management experience
    5.0
    Manager
    May 2017
    Great family company to work for! AAA++ would recommend.
    The good thingsGreat working environment and good colleagues. Good support network. Friendly team. Flexible and family orientated.
    The challengesShortage of workers can sometimes put additional pressure on departments and staff.
    3.0
    Accounts Officer
    Sep 2015
    5 to 6 years in the role, former employee
    Amazing Accounts Team
    The good thingsDiversity of work within my role
    The challengesNot enough staff to complete the work.
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