Urban Purveyor Group
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    Urban Purveyor Group
    (23 reviews)
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    Company Reviews

    Working at Urban Purveyor Group

    2.323 ratings in total
    5
    4
    4
    0
    3
    4
    2
    5
    1
    10
    78%
    Rate salary as high or average
    26%
    Employees recommend this employer to friends
    Work/Life balance
    1.8(23 ratings)
    Career development
    2.6(23 ratings)
    Benefits & perks
    2.4(23 ratings)
    Management
    1.8(23 ratings)
    Working environment
    2.3(23 ratings)
    Diversity & equal opportunity
    2.6(23 ratings)
    Ratings for Urban Purveyor Group are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 23 reviews sorted by most recent
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    1.0
    Front of House Waitstaff
    Mar 2020
    Not that good
    The good thingsDiscounts in their restaurants and the great amount of people you meet.
    The challengesHorrible top management
    1.0
    Supervisor
    May 2019
    3 to 4 years in the role, former employee
    If you’re after casual shifts in hospitality it’s the place to be. If you’re after a career I’d recommend to look elsewhere
    The good thingsColleagues at the time I worked there but things have changed a lot since urban Purveyor sold the Bavarian Beer Cafes to an American company
    The challengesTo provide good service when not enough staff are on. HO decided that labour costs were too high so no good customer service was possible
    1.0
    Ammonium
    May 2019
    former employee
    Terrible place to work.
    The good thingsNothing good. That’s all.
    The challengesNo challenges except you working like in hell.
    3.0
    Senior Manager
    May 2019
    5 to 6 years in the role
    Good learning experience
    The good thingsOpportunity to learn
    The challengesLate nights Difficult middle management
    3.0
    Accounts Payable Officer
    May 2019
    1 to 2 years in the role, former employee
    Great salary not great people.
    The good thingsFree lunch on a Wednesday, above average salad at for contractors but not for permanent staff
    The challengesThe company is very cliquey it’s not a very nice atmosphere in the head office and lots of the staff are unapproachable.
    1.0
    Management
    May 2019
    5 to 6 years in the role, former employee
    Terrible company. Overworked their employees consistently and only cares about money not good staff
    The good thingsNot much to Be honest.
    The challengesThe companies overall ethos was completely wrong. Money over people
    5.0
    Reservations Consultant
    Feb 2018
    Great memories and long friendships
    The good thingsLove the people, great team to work with and the hours were great
    The challengesSome of the expectations, however if you love sales you'll enjoy it :)
    3.0
    Wait Staff, Hostess
    Jan 2018
    1 to 2 years in the role, former employee
    Good money, but not worth the stress
    The good thingsThe experience, the opportunities, the staff perks
    The challengesThe busy nights, the management, constant under or over staffing, the tip debacle, staffing issues
    2.0
    Assistant Manager
    Oct 2017
    1 to 2 years in the role, former employee
    Decent pay, terrible team structure
    The good thingsGood people, decent pay.
    The challengesManagement selections
    1.0
    Headchef
    Aug 2017
    9 to 10 years in the role, former employee
    I have learnt a lot, went through many changes build a great, profitable business just to see it ruined by incompetent managment with no clear direction.
    The good thingsthe people working in this company are all committed. the product used to be unique and exceptional( not anymore)
    The challengesTerrible management, lack of care, and no direction, the management destroyed a unique, fantastic and exceptional product. The Service , the food and the concepts are only driven by one focus\"Money\" people are not rewarded or appreciated. Management changes far to often no idea about the Australian Market and its consumers.
    1.0
    General Manager
    Nov 2016
    Only interested in their financial gain, not on employee motivation/job satisfaction.
    The good thingsYou can move up quickly in roles.
    The challengesLack of training from uper management due to the lack of people willing to stay on board long enough. No managers to help, venues are thin on management and therefore you end up working day and night 6-7 days a week with no thanks.
    2.0
    Assistant Manager
    Oct 2016
    5 to 6 years in the role, former employee
    Quick promotions, gain minimal experience.
    The good thingsIf you work hard, long hours, you can be promoted very fast. If you are dedicated, expect to be offered a promotion within months. Salary is not bad.
    The challengesManagement training is not adequately provided. Although you are promoted very quickly, it comes at the cost of gaining quality experience. Very much like their expanding business model, quantity is valued over quality. The company does not care about how you progress, and there a feeling of being 'used' at the expense of whatever new marketing gimmick the company is currently promoting. There is no balance between making profits and providing a quality product. All focus is on profits, at the detriment of quality provided to the customer. Management and staff lose moral when all they are focused on is how to make the next dollar.
    1.0
    Assistant Restaurant Manager
    Sep 2016
    3 to 4 years in the role, former employee
    Company with great Restaurants at the best locations but the management and operations are as bad as it gets.
    The good thingsGreat family and friend benefits Learned a lot about what not to do
    The challengesYou only survive or get promotions if you are in favor of the big bosses. Nobody cares about your experience or how good you are and how much work you put in. Managers dont get treated right. If
    5.0
    Barback
    Sep 2016
    Less than 1 year in the role, former employee
    Memorable
    The good thingsGreat people, great atmosphere
    The challengesHospo and giving your weekends away
    1.0
    General Manager
    Sep 2016
    Sydney NSW 20003 to 4 years in the role, former employee
    Happy to be out
    The good thingsQuick opportunities to get promoted
    The challengesLack of good leadership management
    5.0
    HR Advisor
    Jun 2016
    3 to 4 years in the role, current employee
    Has given me the tools and skill set for the rest of my life.
    The good thingsI have been working for Urban Purveyor Group for three years and have learned a lot in my time. Lots of opportunities for careers development and always something new and exciting happening. Challenging at times although worth it to see the final result.
    The challengesFast growing business
    2.0
    Chef de Partie
    Feb 2016
    Less than 1 year in the role, former employee
    I learned a lot of what not to do, and how to not treat employees.
    The good thingsThe pay, responsibilities, family meal
    The challengesThe hours you aren't compensated for because they break their contracts and expect you to understand because \"everyone all over the world does this.\"
    2.0
    Restaurant Manager
    Feb 2016
    3 to 4 years in the role, former employee
    Get rid of upper management and corporates executive chef
    The good thingsThe owner has now left, that is a big plus. New Ceo may turn things around
    The challengesCompany culture and training, over worked. Senior management talking down to managers
    3.0
    Waitress
    Feb 2016
    7 to 8 years in the role, former employee
    Quite a fond experience, but management aren't the best.
    The good thingsThe job itself (waitressing) - I really enjoyed it! Physical work on my feet, making sure that guests enjoyed every aspect of their dining experience! Also, tips are a great incentive to do your best - it's tax free money!
    The challengesBusy periods, long hours, difficult customers.. But that's part of every job!
    2.0
    Bar Supervisor
    Feb 2016
    1 to 2 years in the role, former employee
    Poor company
    The good thingsPerks include discounts across all brands. Anyone can get work and progress as so many people leave
    The challengesOverly departmentalized company structure for a hospitality company. Overly micro-managed from head office. Often a purposely poor product for a high price
    1.0
    Data Entry Officer
    Oct 2015
    Terrible
    The good thingsNothing good about this company
    The challengesLack of concern for employees Poor Management Skills Not a friendly working environment
    5.0
    Business Development Manager
    Sep 2015
    good experience however to stressful with targets in first 3 months without support
    The good thingsStaff benefits with restaurants
    The challengesno support expected major results and targets within 3 months
    1.0
    Restaurant supervisor
    Sep 2015
    Accept only as a last case option.
    The good thingsFriendly staff
    The challengesPoor management, lack of ethics and leadership.
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