Customer Service Role salary at Visy

Employees at Visy appreciate their colleagues and co-workers, who are frequently described as supportive, friendly, and helpful. The compensation is generally considered competitive and decent, with overtime opportunities available. Working in a 24/7 industry allows employees to gain substantial experience quickly, and the large organisation offers opportunities for progression and movement within the company.

However, there are some potential challenges. Management practices have been noted as an area for improvement, with concerns about decision-making, communication, and staff support. The workplace culture can be reactive and blame-oriented in some areas, with reports of high staff turnover. Equipment and machinery are sometimes outdated and require better maintenance. The workload can be demanding, with long hours expected and staff often covering multiple roles. Training and onboarding processes could be enhanced to provide better guidance for new employees, and work-life balance can be challenging, particularly for salaried staff working extended hours.