SA Water
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    SA Water
    (82 reviews)
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    Company Reviews

    Working at SA Water

    2.582 ratings in total
    5
    14
    4
    12
    3
    11
    2
    12
    1
    33
    79%
    Rate salary as high or average
    39%
    Employees recommend this employer to friends
    Work/Life balance
    3.2(82 ratings)
    Career development
    2.6(82 ratings)
    Benefits & perks
    2.4(81 ratings)
    Management
    2.2(82 ratings)
    Working environment
    2.8(82 ratings)
    Diversity & equal opportunity
    2.9(82 ratings)
    Ratings for SA Water are shared as-is from employees in line with our community guidelines

    reviews

    Showing 18 reviews for All Adelaide SA
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    1.0
    Condition Monitoring Officer
    Mar 2026
    Adelaide SA 50001 to 2 years in the role, former employee
    Please avoid by all means possible. Toxic workplace.
    The good thingsDrone licence and ConMon trainings and certification
    The challengesI had work experiences in other places before SA Water. SA Water was by far the worst I have ever worked. As a ConMon officer, if you are looking for career progression, better think twice. You will be pulled down by any means and you will become frustrated and will have no choice than to leave. There will be no support from HR whatsoever. Until there is a change of management, please avoid or else you will be very sad all your days until you leave. This is an honest review. Do a thorough research!
    3 people found this helpful
    3.0
    Anonymous
    Feb 2026
    Adelaide SA 50001 to 2 years in the role, former employee
    A silo mentality in an organisation that promotes an innovative and inclusive culture. Disappointing
    The good thingsFairly flexible in working (WFH, Hybrid), but that is dependent on the team you are in.
    The challengesPoor communication for anyone working outside the office. Contractors that aren't embedded rarely feel part of the team and can be treated differently. Poor communication with contract extensions - this is often a last-second process. Almost no warning with contract cessation/not extending, so there is very little time to find another contract afterwards. The contracts are often short or no longer than 6months at a time. There is often poor visibility and a lack of communication on the work required - i.e., things are not explained clearly, and there is almost no time to get up to speed on things before being required to produce. This is a very poor way to do things and has been noted by staff that have been there for years, not just people on contract. The list is really endless.
    1.0
    Accounts Manager
    Aug 2025
    Adelaide SA 50001 to 2 years in the role, former employee
    Do yourself a favour and look elsewhere.
    The good thingsThe team I was in were fantastic given they were poorly treated and over worked.
    The challengesYou can't actually get your job done. The workplace is a bureaucratic nightmare. It promotes those who know how to suck up to management but can't get the job done. HR is not supportive to employees at all and is only interested in keeping people quiet. It has no strategic direction to resolve the decade of issues it has with aging and failing infrastructure.
    13 people found this helpful
    1.0
    Asset Management Specialist
    Jul 2025
    Adelaide SA 500016 to 17 years in the role, current employee
    After spending a long time with the company, I would say it's a place to avoid at the moment
    The good thingsnothing at the moment.
    The challengesThere is a noticeable lack of attention to the end customer. The company's project delivery model heavily relies on contractors, there is conflict of interest through the company, who appear to dominate decision for assets. As a result, there is little to no value for money being delivered through these projects. Top management seems to be politically driven, often prioritising ministerial agendas over the interests of genuine SA Water customers. There is a concerning lack of respect for internal experience and longstanding staff are not listened to and speaking up often results in punitive action. There is a fear culture with no collaboration. Unfortunately, senior leadership has become toxic, undermining morale and genuine progress.
    9 people found this helpful
    5.0
    Technical Officer
    Jun 2025
    Adelaide SA 50001 to 2 years in the role, current employee
    Become a technical expertise in testing waste water and trace metals testing. learn more about quality control and NATA accreditation in Australian Water Quality Centre.
    The good thingsI enjoyed working as Laboratory Technician here in Australian water quality Centre under the banner of SA WATER. the values of this company is my motivation to continue working here in SA Water. continues learning and great world class working environment makes me to achieve more as a lab Technician
    The challengesunexpected changes in team and restructuring the whole team
    1 person found this helpful
    1.0
    Business Support Officer
    Mar 2025
    Adelaide SA 5000Less than 1 year in the role, former employee
    Being advised after hours that my contract had ended forthwith with no reason given, nothing being said to me by my manager, & with me still having my access pass I think sums up the toxic environment of SA Water.
    The good thingsBuilding is nice - pity about the toxic working environment.
    The challengesLack of training and follow up support for a new starter. No introduction to people I was supposed to be working with. No assistance when requests were ignored. Toxic responses and negative pushbacks from alleged "go to" people. Being treated as if I was invisible. Overall toxic environment.
    8 people found this helpful
    1.0
    People, Safety Governance
    Feb 2025
    Adelaide SA 50001 to 2 years in the role, current employee
    Not a great career move
    The good thingsThere are some great people that are really trying to make positive change
    The challengesToxic culture with senior and exec managers that avoid accountability. Poor performers are often not managed with those promoting capability uplift ostracised. Frontline teams left feeling unsupported with a centralised model that is top heavy and ineffective. Middle managers are stressed.
    5 people found this helpful
    1.0
    PSG
    Oct 2024
    Adelaide SA 50001 to 2 years in the role, former employee
    Their best experience for learning and leadership development but that was provided through experiencing challenging environments
    The good thingsDiversity and learning environment
    The challengesObstructional executive leadership
    4 people found this helpful
    1.0
    Customer Service Role
    Oct 2024
    Adelaide SA 50005 to 6 years in the role
    Management have no idea how to treat staff, its who you know there not what you know.
    The good thingsThe people I worked with within my team.
    The challengesWork load expectations with unrealistic goals.
    6 people found this helpful
    1.0
    Customer Care Consultant
    Sep 2024
    Adelaide SA 5000Less than 1 year in the role, former employee
    It’s incredibly disappointing that in a company as large as SA Water, I experienced what felt like discriminatory behavior. Companies should foster diversity and inclusion, but unfortunately, that was not my experienc. I hope SA Water takes a closer look at how they treat employees from different backgrounds and ensures that such issues are addressed moving forward. This is a respectful yet honest way to express your feelings and experiences, while highlighting the need for change within.
    The good thingsSalary, good location, nice building
    The challengesI was really looking forward to my role at SA Water, but unfortunately, my experience was far from positive. From the start, I felt like I wasn’t welcome because I’m not white or Australian. It seemed like there was an unspoken bias against me, especially from the trainee. Their attitude made me feel like they wanted me out of the company. Despite my eagerness to contribute and learn, I felt overlooked and excluded. The lack of support and subtle instances of unfair treatment left me feeling disheartened.
    14 people found this helpful
    1.0
    Trainee Field Technician
    Aug 2024
    Adelaide SA 5000
    Wouldn’t suggest working here.
    The good thingsWork mates, different working locations
    The challengesExpectations from management is ridiculous from pushing 16 hour days on the field staff. No work life balance even though they promote it. No wonder why they have a massive turnover of staff
    9 people found this helpful
    5.0
    Senior Application Specialist
    Jul 2024
    Adelaide SA 5000
    Great place to work with great people, especially in Technology. Fields Operations work very hard to keep your water and wastewater systems running.
    The good thingsGood Culture in Technology
    The challengesCollaborating across business sections, but this is changing and becoming the norm
    1.0
    Customer Service Representative
    Mar 2024
    Adelaide SA 5000former employee
    Good work life, but poor staff/management disconnect.
    The good thingsGreat people to work with, travel to regions see great work workshops do.
    The challengesLack of career advancement, and some staff are 2 faced. Management only promote mates and don't ever challenge anything as you get reported to HR. Also let go some good staff. HR are Management lapdogs, and are suppose to be neutral but are anything but. Poor culture.
    11 people found this helpful
    2.0
    IT
    Jan 2024
    Adelaide SA 50001 to 2 years in the role, former employee
    Total waste of time. Shouldn't have left my last role.
    The good thingsGreat, modern office building in the centre of Adelaide. Very easy to get to work and the hybrid working is pretty good overall. Lots of really genuine people at lower levels of the organisation.
    The challengesBureaucratic, autocratic leadership, political, toxic. Say they're an employer of choice and promote positive culture but it's not true. Perks are non-existent. Don't bother speaking up or challenging status quo. It won't go well. Common sense is lacking. Difficult conversations are avoided and HR does what they're told by leaders. Real shame given SA Water serves our community.
    12 people found this helpful
    1.0
    Customer Service
    Oct 2023
    Adelaide SA 5000Less than 1 year in the role, former employee
    Not good
    The good thingsModern building with good views
    The challengesFrustrating being at the brunt of upset customers due to other teams not being held accountable for their roles.. Too many chiefs, not enough indians.. Sterile, boring work culture.. The high amounts of daily absenteeism and staff turnover say it all really.
    9 people found this helpful
    5.0
    Electrician
    Jun 2023
    Happy Valley SA 51599 to 10 years in the role, former employee
    I miss working for this wonderful company and would come back in a heart beat if I was given the chance!
    The good thingsGreat people, culture and all-round environment. You are given a high level of responsibility and you're always learning something new.
    The challengesSome of the capital jobs are given to workshops with unrealistic completion timeframes due to breakdowns etc. This can be somewhat stressful, however the challenges are always overcome with a supportive workshop.
    4.0
    Laboratory Assistant
    Apr 2017
    Adelaide SA 5000Less than 1 year in the role, current employee
    Best work place
    The good thingsFriendly environment
    The challengesNeed more experience and long wait for secure job
    4.0
    Business Analyst
    Feb 2016
    Adelaide SA 5000Less than 1 year in the role, former employee
    Good workplace with opportunities to learn more
    The good thingsGood learning environment
    The challengesNot enough benefits and sometimes working with the management was a tough task
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