Western Australian Museum
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    Western Australian Museum
    (10 reviews)
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    Company Reviews

    Working at Western Australian Museum

    2.610 ratings in total
    5
    2
    4
    1
    3
    2
    2
    1
    1
    4
    70%
    Rate salary as high or average
    30%
    Employees recommend this employer to friends
    Work/Life balance
    2.3(10 ratings)
    Career development
    2.3(10 ratings)
    Benefits & perks
    2.8(10 ratings)
    Management
    1.8(10 ratings)
    Working environment
    2.9(10 ratings)
    Diversity & equal opportunity
    3.0(10 ratings)
    Ratings for Western Australian Museum are shared as-is from employees in line with our community guidelines

    Reviews

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    1.0
    Public Engagement
    Nov 2023
    Perth WA 60003 to 4 years in the role, former employee
    It could be an incredible place. But its sadly ruined by terrible management that have driven away scored of talented people and show no signs of changing their ways
    The good thingsYou work with a passionate team of people who truly care about the work. You also have opportunities to have a really powerful public impact
    The challengesManagement is a joke. They have zero idea of the realities of customer facing work. They ignore advice on potential issues from experienced staff and then when problems inevitably arise. They either shift blame to other staff, or find elaborate ways to make you the problem.
    7 people found this helpful
    1.0
    Engagement Specialist
    May 2023
    Northbridge WA 6003former employee
    Disappointing: I loved the work and the site but it was not sustainable.
    The good thingsThe people I worked with directly on the floor were incredibly passionate people who were proud of the beautiful new Boola Bardip site. We supported one another through a lot of hectic times and I was grateful for them.
    The challengesManagement do not seem to realise that in order to deliver a world class experience to visitors, the staff need basic/appropriate resourcing. This was communicated many times by various teams. As a result a lot of people get stressed to the point of exhaustion and have to leave, myself included. Staff turnover is very high.
    5 people found this helpful
    1.0
    Sales Assistant
    Sep 2021
    Less than 1 year in the role, former employee
    Never again
    The good thingsThere isn't much good here except maybe that you get free entry into the special exhibitions and a discount at the museum shop. I enjoyed talking to the general public.
    The challengesManagement is the biggest challenge. No one knows what they are doing and push the blame downwards. The other staff are always trying to prove they are better than you with "fun facts" about the museum and exhibitions. The place has bad vibes all round.
    7 people found this helpful
    2.0
    Visitor Services Officer
    May 2021
    Less than 1 year in the role, former employee
    Don't work here
    The good thingsI was hired specifically to work at the New Museum so there was a good training program and I got to know everyone really well. The New Museum is amazing with different galleries although the content is mostly designed for school children. I got to run some tours after a few months of standing in the galleries but the cool stuff mainly goes to people with connections or who identity as being part of a minority. The retail shop has some cool items although it's kind of expensive especially when you're there everyday.
    The challengesThe opening of the New Museum was quite hectic and management didn't know how to handle it which was strange given it had been planned for months if not years. I had to work long hours (12+ hours, 7 days a week) in the beginning and everyone kept getting sick from stress which made it worse. I didn't get paid at all some weeks and it was really hard to follow up with payroll as they don't work in the building. A lot of things really just don't work here but no one bothers to make them better maybe because it's a government job so they just accept mismanagement. This was my dream job for so long but actually living it everyday was just too hard. It's sad to see how many people think it's a good job because they will end up just like me.
    5 people found this helpful
    1.0
    Sales Assistant
    Apr 2021
    Less than 1 year in the role, current employee
    Management, HR and payroll are beyond incompetent
    The good thingsCentral location near the train station. Meet a cross-section of people from the community. Free uniform for most staff.
    The challengesThere were problems with staff recruitment, induction/training sessions, health and safety protocols, management, and organisational and department level communications. Pays were always incorrect. Hours were ridiculous at times with shifts constantly being changed last minute. Internal conflict was rife between departments and between staff and volunteers. Most staff seem unhappy probably because they are too educated/experienced for what are pretty basic jobs. Claim to be for diversity but not much evidence of it in practice.
    3 people found this helpful
    3.0
    Visitor Services Officer
    Mar 2021
    Less than 1 year in the role, former employee
    I thought it would be better
    The good thingsGood location near the train station Interesting exhibitions and work colleagues Nice work environment because it is new Staff discount at the retail store
    The challengesHighly dysfunctional management and HR team Payroll often messes up pays (regular hours and overtime) Work days and hours constantly change without notice Staff are overqualified for assigned tasks Not much training or ongoing assistance provided
    1 person found this helpful
    5.0
    Retail Assistant
    Aug 2017
    3 to 4 years in the role, current employee
    Great people to work with and the opportunity to see the wonders of the world is incredible!
    The good thingsGreat coworkers Wonderful items to sell Special exhibitions wondrous to behold And great pay!!
    The challengesSome customers can be difficult and management can run behind with necessary information but overall cant complain.
    5.0
    Executive Secretary
    Feb 2016
    1 to 2 years in the role, former employee
    I really enjoyed my time at the Museum
    The good thingsGreat team and atmosphere.
    The challengesCan be demanding meeting deadlines or juggling competing priorities, but I liked that.
    4.0
    Visitor Service Officer
    Sep 2015
    1 to 2 years in the role, former employee
    Exhibitions keep you interested.
    The good thingsWork colleagues were great people to work with. The location of the museum is in a good spot, prime location to be among some prime events.
    The challengesI think the most challenging part is the hours fluctuate so much between early starts and late starts that you have to be willing to be flexible.
    3.0
    visitor services officer
    Aug 2015
    creative ability identified by managment, used when convenient, then opportunities abrubtly taken away
    The good thingsexposure to interesting people and exhibitions
    The challengesunappreciative management
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