Western Sydney University
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    Western Sydney University
    (100 reviews)
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    Company Reviews

    Working at Western Sydney University

    4.0100 ratings in total
    5
    52
    4
    24
    3
    7
    2
    8
    1
    9
    93%
    Rate salary as high or average
    79%
    Employees recommend this employer to friends
    Work/Life balance
    4.1(100 ratings)
    Career development
    3.5(100 ratings)
    Benefits & perks
    3.6(99 ratings)
    Management
    3.7(100 ratings)
    Working environment
    4.0(100 ratings)
    Diversity & equal opportunity
    4.2(100 ratings)
    Ratings for Western Sydney University are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 101 reviews sorted by most recent
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    1.0
    Early Childhood Diploma Educator Qualified
    Feb 2026
    Campbelltown NSW 25602 to 3 years in the role, current employee
    Inconsistent systems and poor conflict management
    The good thingsThe role offered exposure to a busy service and the opportunity to develop resilience in a fast-paced environment.
    The challengesSystems and processes were highly inconsistent, with frequent changes and a lack of clear communication. This created confusion and made it difficult to perform the role effectively. Professional standards were not always upheld by some staff, which negatively impacted teamwork and morale. Conflict was not managed well, and issues between staff were often left unresolved, contributing to ongoing tension in the workplace.
    1.0
    Project Officer
    Jan 2026
    Parramatta NSW 21503 to 4 years in the role, former employee
    Personally not my best experience, but if you have no choice, keep your radars on.
    The good thingsI enjoyed the people I had met.
    The challengesPersonally, the university restructure was an inhumane experience. What began as a process that allowed staff to choose between redundancy or seeking redeployment shifted into being forcibly placed into roles based solely on HEW level, rather than skills or experience, with no option for redundancy. That loss of choice and disregard for capability was deeply distressing and had a significant personal impact. Across my time at Western, I also observed persistent management challenges, either excessive micromanagement or, conversely, a lack of accountability where underperformance was overlooked. This created uneven workloads and frustration for those consistently delivering. Additionally, remuneration at Western has remained noticeably lower than comparable roles at other universities such as UTS and UNSW for the same HEW levels, further contributing to a sense of being undervalued.
    5.0
    Student Liasion Officer
    Oct 2025
    Liverpool NSW 217021 to 22 years in the role, current employee
    Working in various roles within the organisation, gained experience in student management systems.
    The good thingsThe university strives to make education accessible to all. Close to home and good work-life balance. Supportive team members and flexible working arrangements
    The challengesOptimal use of technology would be beneficial for all. Needs improvement in workflow systems.
    2.0
    Senior Manager
    May 2025
    All Sydney NSW2 to 3 years in the role, current employee
    Stay away if you can.
    The good thingsThe people at the operational level, flexible working.
    The challengesThe politics, the leadership and the nepotism, siloed ways of working, lack of honesty, lack of pay equity.
    5.0
    Registered Nurse
    Aug 2023
    Broome WA 6725former employee
    OES for WSU - a great step forward for teaching in health
    The good thingsOnline teaching, supporting students, great pre-teaching training
    The challengesThe training differed from the reality of what happened - however it was easy enough to adjust
    5.0
    Administration Support Officer
    Dec 2022
    Less than 1 year in the role, former employee
    I had a great experience working with them and learned a lot in my professional life.
    The good thingsIt is a very amazing and respected environment with friendly people.
    The challengesFor me, there was no challenge as everything was a learning path for me.
    1 person found this helpful
    5.0
    Casual Technical Assistant
    Apr 2022
    Less than 1 year in the role, current employee
    Opportunity and skill polish garden.
    The good thingsThe environment and seniors working around are most helpful and knowledgeable with uncountable opportunities. The surroundings help to maintain good mental, physical and emotional balance.
    The challengesWorking in a totally new profession and combating the initial dehydration of the glasshouse.
    4.0
    Social Media and Communications Intern
    Nov 2021
    Less than 1 year in the role, former employee
    the overall experience was good in growing my skills in the social media and communication sector which will allow me to gain more confidence in copywriting and engagement
    The good thingsenvironment and work ethic
    The challengesdata analysis of yammer platform
    5.0
    Greenhouse Assistant
    Apr 2020
    I found my time in this role inspiring and educational.
    The good thingsSupportive staff Current technologies
    The challengesWorking in hot temperatures.
    2.0
    Project Management Manager
    Mar 2020
    Less than 1 year in the role, former employee
    A university that has lost its compass and mission. It has become a Real A Real State focused organisation that reluctantly provides scant attention to the provision of teaching infrastructure.
    The good thingsRelatively congenial work environment
    The challengesA confused, overbearing management structure that relies on micromanagement and excessive reporting/review processes.
    1.0
    casual academic
    Mar 2020
    3 to 4 years in the role, former employee
    Very bad feeling and sad experience.
    The good thingsCasual jobs for PhD students
    The challengesNo research culture.
    4.0
    Records Officer
    Mar 2020
    Less than 1 year in the role, former employee
    Good place to work.
    The good thingsCooperative and friendly staff.
    The challengesGeography of Business units locations
    4.0
    Senior Technical Officer
    Mar 2020
    current employee
    a good place to developing a professional career
    The good thingsfriendly work environment, good balance of work and personal file. Great superannuation
    The challengesevery work is new and innovative
    5.0
    Academic Staff Member
    Mar 2020
    current employee
    A blend of modern drive in a traditional open landscape.
    The good thingsLandscape brings the delight of happiness working here.
    The challengesAdapting to the fast changing climate, evolving rechnologies and human perception of the lives on the earth.
    5.0
    Sessional Academic
    Mar 2020
    former employee
    Supportive environment and lovely academic colleagues.
    The good thingsFlexibility, academic colleagues
    The challengesThe pay does not match my qualifications. I get paid much more elsewhere.
    4.0
    Transition Success Contact Agent
    Mar 2020
    Less than 1 year in the role, former employee
    good job for great pay
    The good thingsworking as a tsca, the job is fairly easy, short hours so work/life is easy to achieve, pay is really good
    The challengesworking independently a lot of the time with minimal supervision so you’re put out there with not as much training but you can still ask lots of questions to your supervisor and wish I got more hours
    1.0
    Teaching
    Mar 2020
    A bad experience overall- happy I have left.
    The good thingsGood salary very competitive
    The challengesBad management policies.
    5.0
    Lecturer
    Mar 2020
    1 to 2 years in the role, current employee
    Its been awesome so far
    The good thingsVery friendly community of people. Lots of career development opportunities
    The challengesI do not have any challenges at the moment and I hope there will be none
    5.0
    Tutor and Fieldwork Supervisor
    Mar 2020
    3 to 4 years in the role, current employee
    Great to work for WSU
    The good thingsMulticultural, respectful and great learning opportunities.
    The challengesThis is part of the role. But highly supported.
    4.0
    Level 1 Support Analyst
    Feb 2020
    1 to 2 years in the role, former employee
    Excellent
    The good thingsPeople, pace of work and flexibility
    The challengesManagement and their pace with approvals and business cases.
    1.0
    Data Analyst & Researcher
    Nov 2019
    1 to 2 years in the role, former employee
    A univeristy with a toxic culture and arrogant upper management that values student retention over quality education and academia itself.
    The good thingsThe university has good flexible work arrangements which makes it easy to manage other family and personal responsibilites.
    The challengesI am a highly qualified and experience professional in my field and found myself feeling disrespected and hamstrung by a hierarchical and unapproachable management structure. At times I felt very micromanaged and that my expert skills were being dismissed. I also was disappointed in the business decisions the university was making because I did not think they were considering the empirical literature enough when making these decisions. It was very hard to be working at a university that seemed to place little value on academia or its application in real world settings. Ultimately, I felt like this university was more concerned with getting students enrolled than the education they provided or the contribution that education could make to the community. The university also has very terrible procurement processes in place. It was common to wait 4 to 6 months for software licenses.
    1 person found this helpful
    5.0
    Researcher Student
    Nov 2019
    1 to 2 years in the role, former employee
    WSU helped me with my work by providing me with the necessary guidance and resources.
    The good thingsYou get research funding, instead of having to seek sponsors. Also, they hold many events and services for students and staff. You also get a working space as a researcher.
    The challengesPhD places are lacking.
    4.0
    Quality Assurance Role
    Nov 2019
    3 to 4 years in the role, former employee
    Excellent workplace, but has it's challenges
    The good thingsThe diversity of the work done in the position I held.
    The challengesThe multi campus focus on positions.
    1.0
    Advisory Consultant
    Nov 2019
    It was the worst work experience of my life.
    The good thingsNot much compared to other places
    The challengesWeak and unprofessional management who do not believe in inclusion and exclude people with full awareness.
    1 person found this helpful
    4.0
    Hospitality Staff
    Nov 2019
    Secure and friendly
    The good thingsPeople and enviroment
    The challengesWork load and travel
    5.0
    Administration Role
    Nov 2019
    5 to 6 years in the role, current employee
    A wonderful formative professional experience, definitely somewhere to start, capitalise, and finish your career with support of the organisation and the staff.
    The good thingsAmazing career development opportunities, equity, diversity, and mission.
    The challengesFrequently restructures due to nature of organisation and industry.
    1.0
    Human Resources Role
    Sep 2019
    1 to 2 years in the role, former employee
    The worst place I have ever worked!
    The good thingsUmmm the super contributions!
    The challengesManagement, culture
    2.0
    Program Manager
    Sep 2019
    Less than 1 year in the role
    Schlep
    The good thingsOpportunity. But sadly unrealized.
    The challengesPoor, defensive culture, with individuals unwilling to change methods unless it advantages them personally.
    4.0
    Alumni Officer
    Sep 2019
    current employee
    Wonderful salary jobs
    The good thingsWonderful environment
    The challengesSome miscommunication and to compartmentalised
    5.0
    Senior .Net Developer
    Sep 2019
    Less than 1 year in the role, former employee
    I have a great time with Uni team
    The good thingsWork - life balance, great management./
    The challengesUse cutting edge technologies.
    Company Reviews published on our site are the views and opinions of their authors and do not represent the views and opinions of SEEK or its personnel. SEEK does not verify the truth or accuracy of any reviews and does not adopt or endorse any of the comments posted. SEEK posts reviews for what they are worth and for informational purposes only to assist candidates to find employment.
    Reviews by location
    All Sydney NSWBroome & Kimberley WA