Woolworths Supermarkets
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    Woolworths Supermarkets
    (2157 reviews)
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    Company Reviews

    Working at Woolworths Supermarkets

    3.22157 ratings in total
    5
    500
    4
    549
    3
    432
    2
    309
    1
    367
    77%
    Rate salary as high or average
    61%
    Employees recommend this employer to friends
    Work/Life balance
    3.1(2.2K ratings)
    Career development
    3.1(2.2K ratings)
    Benefits & perks
    2.8(2.2K ratings)
    Management
    2.8(2.2K ratings)
    Working environment
    3.2(2.2K ratings)
    Diversity & equal opportunity
    3.4(2.2K ratings)
    Ratings for Woolworths Supermarkets are shared as-is from employees in line with our community guidelines

    Reviews

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    2.0
    Nightfill Team Member
    Mar 2026
    Gosford & Central Coast NSW2 to 3 years in the role, current employee
    Will never work here again when I find a new job.
    The good thingswork with really genuine and fun nightfillers.
    The challengesManagement is not about the workers but always about the bottom line.
    2.0
    Online team member
    Mar 2026
    Dubbo & Central NSW1 to 2 years in the role, current employee
    Profits over people all day every day
    The good thingsHonestly finding it hard to think of anything I really enjoyed here. Free snacks in the break room I guess?
    The challengesBrutally understaffed literally almost every day in every department. Pay is abysmal for the work you do, management are so stressed from ridiculous and unrealistic expectations that they have zero work/life balance, was contracted for 25 hours but did upwards of 40 most weeks, there's zero staff retention, big culture in the higher ups of "the customer is always right" even if the customer is abusing you for things you can't control.
    1 person found this helpful
    2.0
    Experienced Nightfill Team Member
    Jan 2026
    Aspley QLD 40343 to 4 years in the role, former employee
    Me who takes a break while working (but is told that I can't eat my food while working)
    The good thingsHad excellent and organized Store & Nightfill Managers at the start. Being able to work by myself is a strong-point and also being able to listen to music while working was great before the 'better' managers left.
    The challengesNight-fill team does not allocate their breaks; therefore the people who work hard by themselves-- still get a mouthful of garbage because of others not finishing their loads. Severely disorganized and usually don't have enough staff or perhaps they talk too much when being paired up
    1.0
    Bakery Assistant, deli, online
    Jan 2026
    Birkdale QLD 41591 to 2 years in the role, former employee
    Was great to start then all went downhill
    The good thingsthe friends i made working there and the people i met.
    The challengesBetter management, support given when needed, better pay, improved communication. there's no work life balance here either. Management make you feel bad for being sick and needing to go home.
    1 person found this helpful
    1.0
    Fresh Food Assistant
    Jan 2026
    Oran Park NSW 2570Less than 1 year in the role, current employee
    Toxic environment, micromanaged.
    The good thingsBeing paid, the job itself wasn’t enjoyable
    The challengesReplace management, retrain management and staff on OH&S. Micromanaged. Give credit where it’s due, not constantly put people down.
    1 person found this helpful
    2.0
    Customer Service Role
    Nov 2025
    Port Macquarie & Mid North Coast NSW1 to 2 years in the role, current employee
    all about profit, minimal pay
    The good thingsteam mates is the only positive thing to say about the place,
    The challengesnot good work life balance, pay rate is appalling, company only cares about there corporate greed, stressful to say the least
    1 person found this helpful
    5.0
    Online Assistant manager
    Sep 2025
    Mount Isa QLD 482513 to 14 years in the role, current employee
    I enjoy working with woolies and this is my first job in Australia
    The good thingsGood support from the management, Recognition
    The challengesSickies and not getting skilled or trained staff to satisfy our expectations
    1 person found this helpful
    1.0
    None
    Aug 2025
    Adelaide SA 5000Less than 1 year in the role, current employee
    Waste of time. Apply elsewhere
    The good thingsNo comment. Zero star
    The challengesNo matter how many times you apply, you get turned away. Very poor managing skills.
    5 people found this helpful
    1.0
    Bakery Assistant
    Aug 2025
    Rochedale QLD 41233 to 4 years in the role, former employee
    If you're looking for money, get in, get out. Don't stick around for longer than required
    The good thingsThe pay and flexibility in hours
    The challengesToxic Management, bad pay, high expectations of work, including being expected to take on managerial duties for same pay.
    4 people found this helpful
    5.0
    Cashier
    Jul 2025
    Townsville QLD 48101 to 2 years in the role, former employee
    To write and view on this website would be good gives me a chance to learn more and to see if I can be able to get this job at Woolworths
    The good thingsI believe helping out customer is a number one priority in any industry but for food and products it’s a very important priority
    The challengesThe challenge could be how to deal with difficult customers but with train and help with supervision or team members it’ll make things easier
    1 person found this helpful
    5.0
    Supermarket Assistant
    Jul 2025
    Dandenong VIC 3175Less than 1 year in the role, former employee
    Gained a lot of experience in the workforce and I am confident in being a good work candidate
    The good thingsBeing able to work with a good team
    The challengesWorking for long hours but i am committed to keeping in check with all duties
    1 person found this helpful
    2.0
    Product Manager
    Jul 2025
    Surry Hills NSW 20105 to 6 years in the role, current employee
    Leaders, please listen to vot and practice empathy . Without your people, you won’t able to achieve the right outcome.
    The good thingsPlus card and friendly people
    The challengesConstant restructuring. If things don’t work out, you would expect another ops model changes.
    3 people found this helpful
    4.0
    Online Team Member
    Jun 2025
    Strathpine QLD 45001 to 2 years in the role, former employee
    I had a good time working at Woolworths, it was an easy job for what I was doing and I enjoyed it.
    The good thingsGood vibes, people were nice, work is easy once you know what you're doing. Definitely a stable job.
    The challengesDidn't get trained properly, can be confusing if you're new to a role as you don't get much information. Gets a bit repetitive.
    1 person found this helpful
    2.0
    Team Member
    May 2025
    All Brisbane QLD12 to 13 years in the role, former employee
    A necessary evil, that has pros but more cons.
    The good thingsMade some friends, ability to transfer between stores when moving or relocating. A good place to earn money while studying. 5% staff discount
    The challengesThe company is constantly trying to cut cost and it creates a high stress and high pressure environment to work in. The burn out. Constantly completing workplace surveys but never seeing anything be done about it.
    3 people found this helpful
    1.0
    Junior Crew Member
    May 2025
    Camden NSW 25701 to 2 years in the role, current employee
    Over all it’s not a good place to work.
    The good thingsThe front line staff
    The challengesThe challenge is the assistant store managers, they do not have capacity of managing staff and also does not even follow their own values and policy. They suppress staff.
    3 people found this helpful
    2.0
    Front end team member
    Apr 2025
    Camden NSW 25702 to 3 years in the role, current employee
    Great for a first job, but anywhere further is horrible. There is very minimal support and growth opportunities provided from woolworths. It can be very difficult to even want to learn a different department as employees often got thrown in the deep end and not cared about. Head managers don’t even know my name and i’ve been there for a significant amount of time. Staff accused of stealing due to the new systems implemented when scanning items, even when the system has faults. No real training other than online modules. As a casual that has 24/7 availability I get a maximum of two shifts a month, and get the odd message in the group chat to come in to work within an hour. Managers only really care when the big bosses are in and they want to look their best. The managers in general are just rude and obnoxious. Generally the store is understaffed and customers get furious with team members as if it’s our fault. Overall, woolworths is an okay place to work as a 15yo, it is horrid beyond.
    The good thingsPay is okay and increases are good. Creating friends in the workplace is sometimes easy. Great as a first job.
    The challengesManagers tend to have a superiority and show it - would be repeatedly told after working there for three years how to do my job. New ways of scanning and packing had been implemented and managers would get mad at our low scanning accuracy scores but wouldn’t retrain staff or even assist.
    6 people found this helpful
    5.0
    Operations Team Member
    Feb 2025
    Belmont WA 61041 to 2 years in the role, current employee
    Working at Woolworths as a team member has been a great experience, allowing me to develop strong customer service skills, work in a fast-paced environment, and be part of a supportive team.
    The good thingsI have learned a lot about team play from here. The working environment is recommendable
    The challengesYou have to be super efficient
    1 person found this helpful
    3.0
    Team Member
    Jan 2025
    Mount Eliza VIC 39303 to 4 years in the role, current employee
    It was fairly good as a first proper job outside from working for the family business.
    The good thingsWorking with a team.
    The challengesManagement can be a pain, often workplace bu!!ying.
    3 people found this helpful
    5.0
    Fresh Food Assistant
    Jan 2025
    Nelson NSW 2550Less than 1 year in the role, current employee
    As a Fresh Food Assistant at Countdown Supermarket, I provided excellent customer service, ensured stock replenishment and presentation, maintained food safety standards, and supported the smooth operation of the fresh food department.
    The good thingsDelivered excellent customer service by addressing inquiries about fresh food products, assisting with selections, and ensuring a positive shopping experience.
    The challengesBalancing the need to restock shelves, maintain displays, and assist customers simultaneously.
    1 person found this helpful
    2.0
    Customer Service Role
    Jan 2025
    Bellmere QLD 4510Less than 1 year in the role, former employee
    Would not go back
    The good thingsGood pay rate, secure job
    The challengesBoth Woolworths stores I worked at had inexperienced and immature management.
    3 people found this helpful
    3.0
    Customer Service Representative
    Dec 2024
    Ararat VIC 33771 to 2 years in the role, former employee
    Not the worst but not the best
    The good thingsColleagues, training and onboarding
    The challengesMinimal to no opportunity for career development or growth
    1 person found this helpful
    2.0
    Stockperson
    Nov 2024
    Prospect NSW 21483 to 4 years in the role, former employee
    Good for beginners, horrible for anyone else
    The good thingsThe coworkers were really friendly and helped each other to survive and thrive however we could
    The challengesPoor management altogether, with impossible expectations
    3 people found this helpful
    4.0
    National Process Improvement Engineer, Business Analyst, Process Analyst
    Nov 2024
    Sydney NSW 200011 to 12 years in the role, former employee
    A great sense of achievement in improving Australia's supermarket supply chain
    The good thingsThe scale of the national supply chain is awesome. Allowed me to improve safety and productivity in its supply chain. Introduce paperless picking, layer picking, roll cages, .. with dreamlike teamwork.
    The challengesThe many layers of management would slow the decision making.
    1 person found this helpful
    2.0
    Customer Service Supervisor
    Nov 2024
    Riverton WA 614811 to 12 years in the role, former employee
    Poor management and difficult customers both help build an employee's character.
    The good thingsBuilds confidence with difficult customers.
    The challengesManagement will absolutely exploit you for every second of your worth.
    5 people found this helpful
    5.0
    Delicatessen Assistant
    Oct 2024
    Whyalla Norrie SA 56083 to 4 years in the role
    Forever thankful for the opportunity and it still feels like home long after I've left.
    The good thingsThe work life balance, the support around school and study, the friendships and relationships made through work, the knowledge kept from the role.
    The challengesPressured into covering shifts when staff called in sick included having to take half days at school and missing graduation.
    1 person found this helpful
    1.0
    Qualified Baker
    Oct 2024
    Shepparton East VIC 36317 to 8 years in the role, former employee
    Don’t get respected
    The good thingsWorking as a team with other bakers
    The challengesManagement Not having enough experience
    4 people found this helpful
    4.0
    Online team member
    Oct 2024
    Kempsey NSW 24403 to 4 years in the role, former employee
    Good to get retail experience as you get to bounce between multiple departments. Just don't go in and think you'll get any recognition if you do a good job, you will only be used until you're dry.
    The good thingsFree lunch. Christmas parties. Lots of laughs with co-workers as you get a lot of friends there.
    The challengesLow hours. If you do good they will exploit that and run you dry. Lots and lots of nepotism and favouritism within the management sectors. They don't take you seriously. Abuse from customers.
    2 people found this helpful
    4.0
    Administration Role
    Sep 2024
    Morisset NSW 2264
    A very progressive company that allows you to use the latest technology. The wealth of knowledge I have gained is priceless and will enable me to fit into a variety of careers.
    The good thingsA family like working environment, job diversity, room to further your career within the company, teamwork and customer service.
    The challengesTime constraints versus job satisfaction. Very tight wage budgets.
    1 person found this helpful
    3.0
    Online Assistant Manager
    Sep 2024
    Perth WA 60003 to 4 years in the role, former employee
    I was able to develop good skills to put on my resume to get out of there. We used to have so many staff members and have time to train new staff, give customers a good experience etc. Now we have no time to train new staff, which means they become slow, make mistakes and feel ignored creating a bad team. We also have to neglect customers as we have so much pressure to get our job done by a certain time. It’s not what it should be about. The online department in particular is just hell.
    The good thingsSome great people, depending on the store you can work your way up ñ. Great as a casual job, due to extremely unreliable staff you’ll get tons of shifts and great money. Not so much for managers.
    The challengesEver since covid they have become extremely greedy and want to have as few staff members on as possible at all times. It never used to be like this years ago. They increase the demand, and decrease the amount of people to get the job done and expect you to do it for rubbish pay. Also if you’re a manager you won’t get your breaks because they expect things to be done in an unreasonable timeframe.
    4 people found this helpful
    4.0
    Fresh Produce Assistant
    Aug 2024
    Caringbah NSW 22291 to 2 years in the role, current employee
    The experience I had at Woolworths was overall a massive learning curve and improve my skills and experience.
    The good thingsIn my year at Woolworths, I thrived in the Fresh Convenience department. Daily tasks varied, keeping me engaged and enhancing my customer service skills.
    The challengesHowever, the physical demands and irregular hours posed challenges. Balancing perishable items taught me valuable inventory skills while interacting with customers enriched my communication abilities.
    2 people found this helpful
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