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Contact Centre Manager (Telesales)

at Peters Ice Cream

This is a Full time job

Mulgrave, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Successful business with a portfolio of iconic Australian brands
  • Hybrid work model with two days work from home
  • Great team culture
Exciting opportunity for a passionate and energetic leader to lead our national telesales centre, supporting our direct delivery and field sales teams
This is a featured job
Featured

Branch Manager

at Right2Drive

This is a Full time job

Keilor Park, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Fleet Management | People Management
  • Career opportunities | Provide operational excellence
  • Fast paced and dynamic role | Supportive management team
Make an impact in this exciting opportunity! Is operational excellence your focus? Reach for the stars and your full potential.
Listed one day ago

People Performance Manager - Customer Operations

at Toyota Finance Australia

This is a Full time job

Scoresby, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Scoresby location with hybrid working arrangements
  • Fantastic staff benefits and career development opportunities
  • Supportive management and training provided to set you up for success
Toyota Finance Australia has a rare and exciting opportunity to join our Customer Operations team as a People Performance Manager
1d ago
Listed four days ago

Contact Centre Manager

at Serco Asia Pacific

This is a Full time job

Dandenong, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Permanent full-time opportunity with flexible, hybrid working options
  • Play a key role in positively impacting the lives of people with disabilities
  • Excellent prospects for professional development and career advancement
Lead our virtual contact centre operations to make an impact on the lives of individuals living with disabilities.
4d ago
Listed three days ago

Contact Centre Manager (Telesales)

at Peters Ice Cream

This is a Full time job

Mulgrave, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Successful business with a portfolio of iconic Australian brands
  • Hybrid work model with two days work from home
  • Great team culture
Exciting opportunity for a passionate and energetic leader to lead our national telesales centre, supporting our direct delivery and field sales teams
3d ago
Listed three hours ago

Team Leader (2 Positions!)

at CPM Australia

This is a Full time job

Wantirna South, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Join Australia’s leading field marketing agency
  • Full paid training and induction provided
  • X2 full-time positions available
Exciting opportunity for an experienced Team Leader to oversee a team of Inbound Representatives. Work exclusively on our new Contact Centre program!
3h ago
Listed six hours ago

Training Development & Facilitation Officer

at City Of Casey

This is a Full time job

Narre Warren, Melbourne VIC
Band 5: Salary starts at $76,940 +Superannuation
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Be part of City of Casey’s 4 year Transformation Project
  • Comprehensive Training & induction | WFH Days + Flexible Hours
  • Full-Time Limited Tenure (March 2025) + Monthly RDO
Exciting opportunity to work on Casey’s Transformation project, designing & delivering training programs for the new Customer Service Delivery Model.
6h ago
Listed six hours ago

Training Development Officer

at City Of Casey

This is a Full time job

Narre Warren, Melbourne VIC
Band 5: Salary starts at $76,940 +Superannuation
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Be part of City of Casey’s 4 year Transformation Project
  • Comprehensive Training & induction | WFH Days + Flexible Hours
  • Full-Time Limited Tenure (March 2025) + Monthly RDO
Analyse training requirements to create training materials to support the rollout of Casey’s tiered skills-based customer service approach.
6h ago
Listed sixteen days ago

Senior Manager - National Call Centre

at Mazda Australia

This is a Full time job

Mulgrave, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Great opportunity to join the second largest Automotive company in Australian
  • Build out the future of our national Call Centre
  • Fully maintained company vehicle
This newly created role will be oversee the coordination, implementation, and review of all NCC activities
16d ago
Listed two days ago

Customer Service Team Leader

at Private Advertiser

This is a Full time job

Caulfield North, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • You love tuning processes & teams to improve quality & quantity of output.
  • Industry leading business with 60 on the team.
  • This is a high volume, demanding, tough role in a complaint driven industry.
Tune, monitor & increase productivity and client satisfaction & retention. Established & very busy team.
2d ago
Listed four days ago

Support Team Leader

at Private Advertiser

This is a Full time job

Caulfield North, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Your role plays a pivotal part in enhancing the experience for clients.
  • Join an industry leader. Help establish best practices and optimise workflows.
  • This is a high volume, demanding, tough role in a complaint driven industry.
This is a critical role. You’ll be responsible for leading and overseeing a multidisciplinary Support Team as part of a company restructure.
4d ago
Listed forty seven minutes ago

Knowledge Management and Quality Assurance Team Leader

at McMillan Shakespeare

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • 3 days office, 2 days from home
  • Provide strategic advice and analysis
  • High performing, collaborative and supportive team environment
Enhance the Call Centre efficiency through the identification of process/guidelines improvements to deliver an exceptional customer experience. Hybrid
47m ago
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