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Listed ten days ago

Customer Service Manager

at HireQ Consulting

This is a Full time job

Mulgrave, Melbourne VIC
$100 - 120,000 + super + incentives
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Lead, inspire and coach a team to deliver tailored customer solutions
  • Deliver mutually beneficial commercial outcomes for customers and your business
  • Partner with senior leaders to enhance the overall strategy of the organisation
Lead a high performing team to deliver outstanding CX solutions for customers with this established and trusted freight & logistics consultancy.
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Listed ten days ago

Senior Case Management Officer

at City Of Casey

This is a Full time job

Narre Warren, Melbourne VIC
Band 6: $94,184 - $102,660 (as per exp) + super
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Lead a team of Case Management Officers in a busy Customer Service environment
  • Supportive team culture with a comprehensive induction training program
  • Full Time Permanent position + monthly RDO
Support & lead a dedicated team, to ensure coordinated support for customers & councillors with complex enquiries or complaints at City of Casey.
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Listed nine days ago

Senior Manager - National Call Centre

at Mazda Australia

This is a Full time job

Mulgrave, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Great opportunity to join the second largest Automotive company in Australian
  • Build out the future of our national Call Centre
  • Fully maintained company vehicle
This newly created role will be oversee the coordination, implementation, and review of all NCC activities
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Listed ten days ago

Workforce Planner

at City Of Casey

This is a Full time job

Narre Warren, Melbourne VIC
Band 6: $94,184 - $102,660 (as per exp) + super
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Optimise customer service delivery within a 3-tiered Contact Centre environment
  • Supportive team culture with a comprehensive induction training program
  • Full time Limited Tenure (April 2025) + monthly RDO
Join our team at the City of Casey and make a real impact on operational efficiency and service quality within our busy Customer Service team.
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Listed eleven days ago

Group Manager Customer Excellence

at South East Water

This is a Full time job

Frankston, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Keen on leveraging your skillset to make a real difference in people's lives?
  • Is the customer experience of vital importance to you?
  • Seeking a great culture with a flexible, hybrid working environment?
Join us at South East Water and be part of a team dedicated to delivering exceptional customer experiences and shaping the future of water services.
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Listed eleven days ago

Customer Service Operations Manager

at Alinta Energy

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Based in our Morwell office
  • Oversee our Morwell customer service contact centre
  • Flexible Hybrid Working |Energy Discounts|Career Growth Opportunities
Improve our customer experience while reducing our cost to serve in our Morwell contact centre
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Listed seventeen days ago

Training Facilitator

at Veolia Australia & New Zealand

This is a Contract/Temp job

Keysborough, Melbourne VIC
Base Salary, Super
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • 6 month fixed term contract
  • Join a global leader in ecological transformation
  • Drive change and collaborate with a variety of departments across the business
Design, develop, implement, and deliver a comprehensive national Customer Experience training and development program.
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Listed eleven days ago

Contact Centre Training Lead

at AustralianSuper

This is a Contract/Temp job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • 12-month contract
  • Join a fast paced and growing team with a global reach
  • Melbourne based with flexible working arrangements
A great opportunity to join the Fund on a 12-month contract working closely with our Contact Centre designing and delivering key training.
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Listed twenty one days ago

Customer Care Team Leader

at Brand Collective

This is a Full time job

Richmond, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Leadership opportunity within one of Australia's largest retail groups
  • Richmond office location + Pet friendly workplace
  • Up to 50% discounts across our portfolio of brands!
Unique opportunity for a Customer Care Team Leader to oversee our Customer Service function at Brand Collective!
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Listed eleven days ago

Alinta Assist Operational Manager, East Coast

at Alinta Energy

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Operating out of our Morwell office
  • Lead our high performing Alinta Assist contact centre teams
  • Flexible Hybrid Working |Energy Discounts|Career Growth Opportunities
Manage the face of Alinta Energy’s East Coast Alinta Assist contact centre team and make a real difference in our customers’ lives
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Listed twenty nine days ago

Support Services Leader

at Bega - Dairy and Drinks

This is a Full time job

Docklands, Melbourne VIC
Great career opportunity
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Join a large Australian owned iconic brand based in Docklands
  • Be part of a critical and complex supply-chain network
  • Permanent Full-time - Hybrid work
Make a difference and join a team responsible for providing exceptional customer experience.
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